Warranty:
TSUBAKIMOTO CHAIN CO. : hereinafter referred to as Seller
Customer: hereinafter referred to as Buyer
Goods sold or supplied by Seller to Buyer: hereinafter referred to as Goods
1. Warranty period without charge
18 months effective the date of shipment or 12 months effective the first use
of Goods, including installation of Goods to Buyer's equipment or machine -
whichever comes first.
2. Warranty coverage
Should any damage or problem with the Goods arise within the warranty
period, given that the Goods were operated and maintained according to the
instructions provided in the manual, Seller will repair and replace at no
charge once the Goods are returned to the Seller.
This warranty does not include the following:
1) Any costs related to removal of Goods from the Buyer's equipment or
machine to repair or replace parts.
2) Cost to transport Buyer's equipment or machines to the Buyer's repair
shop.
3) Costs to reimburse any profit loss due to any repair or damage and
consequential losses caused by the Buyer.
3. Warranty with charge
Seller will charge any investigation and repair of Goods caused by:
1) Improper installation by failing to follow the instruction manual.
2) Insufficient maintenance or improper operation by the Buyer.
3) Incorrect installation of Goods to other equipment or machine.
4) Any modifications or alterations of Goods by the Buyer.
5) Any repair by engineers other than the Seller or those designated by the
Seller.
6) Operation in an inappropriate environment not specified in the manual.
7) Force Majeure or forces beyond the Seller's control such as natural
disasters and injustices done by a third party.
8) Secondary damage or problem incurred by the Buyer's equipment or
machine.
9) Defected parts supplied, or specified by the Buyer.
10) Incorrect wiring or parameter setting by the Buyer.
11) The end of life cycle of the Goods under nomal usage.
12) Loss or damage not liable to the Seller.
4. Dispatch service
Service to dispatch a Seller's engineer to investigate, adjust or trial test
Seller's Goods is at the Buyer's expense.
5. Disclaimer
1) In our constant efforts to improve, TSUBAKIMOTO CHAIN may make
changes to this document or the product described herein, without notice.
2) Considerable effort has been made to ensure that the contents of this
document are free from technical inaccuracies and errors. However, any
such inaccuracies or errors reported will be gladly examined and
amended as necessary.
1-1, Kohtari-Kuresumi, Nagaokakyo
Kyoto 617- 0833, Japan
Website : http://tsubakimoto.com/
