TSC TTP-245 series Service Manual Download Page 46

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TTP-245 / TTP-343

3.2. Replacing Top Inner Cover

Refer 3.1 to remove the top cover.

Remove the 6 screws of lower inner cover. Turn the printer upside down,

remove the 2 screws of hinge holder, 1 screw of memory card cover.

Disconnect all the harnesses from Main Board. Lift up the lower inner cover.

Turn the lower inner cover upside down, and remove the 6 screws of lower

inner cover and hinge holders.

2 screws of hinge holder

screw of memory

card cover

screws

Summary of Contents for TTP-245 series

Page 1: ...SERVICE MANUAL TTP 245 343 THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER ...

Page 2: ... 19 2 7 Print Head Circuit 21 2 8 Stepping Motor Drive Protection Circuit 22 2 9 Power Circuit 24 2 10 Parallel Interface Circuit 25 2 11 Serial Interface Circuit 27 2 12 USB Circuit 28 2 12 1 USB PIN Function 29 2 13 Sensor Circuit 31 2 13 1 Gap and Black Mark Sensor 31 2 13 2 Head Open Micro Switch 32 2 13 3 Peel off Sensor 33 2 13 4 Ribbon Sensor 34 2 14 Cutter Drive Protection Circuit 35 2 15 ...

Page 3: ...ter Mode 67 3 18 Install Internal Ethernet Module Option 68 4 Power on Utilities 72 4 1 Ribbon and Gap Black Mark Sensor Calibration 72 4 2 Gap Black Mark Calibration Self test Dump mode 73 4 3 Printer Initialization 76 4 4 Black Mark Sensor Calibration 77 4 5 Gap Sensor Calibration 77 4 6 Skip AUTO BAS 77 5 GAP AND BLACK MARK SENSOR SELECTION 79 6 BIOS Update 79 7 TROUBLESHOOTING 80 8 MAINTENANCE...

Page 4: ...TTP 245 TTP 343 iii 9 6 Stepping Motor Assembly drawing 99 9 7 Option and accessories 100 9 7 Option and accessories drawing 102 Update History 103 ...

Page 5: ...TTP 245 TTP 343 1 1 FUNDAMENTAL OF THE SYSTEM 1 1 Overview 1 1 1 Front View Fig 1 1 1 Front View Top Cover Open Lever Ribbon Access Window Feed Button LED Indicator Label Roll Capacity View Window ...

Page 6: ...m 104 mm Max Print Length 1000 mm 39 420 mm Ribbon Capacity 300 meter with 1 core Max OD 67 mm Printing Speed 2 3 4 and 5 ips selectable peeler function 2 3 ips selectable 3 ips selectable Printing Method Direct thermal and thermal transfer printing 1 USB Interface 2 Centronics Interface 3 RS 232 Interface 4 Power Jack 5 Power Switch 6 Rear Paper Guide 1 2 3 4 5 6 ...

Page 7: ... V1 1 Centronics Power AC input 100 240V universal auto switching power supply DC output 24V 3 75A Firmware Font Type 8 alpha numeric bitmap fonts and 1 true type font Rotation 0 90 180 and 270 degrees Barcode Format 1D Bar code Code 39 Code 93 Code 128UCC Code128 subsets A B C Codabar Interleave 2 of 5 EAN 8 EAN 13 EAN 128 UPC A UPC E EAN and UPC2 5 digits add on MSI PLESSEY POSTNET ChinaPOST ITF...

Page 8: ...abel to the beginning of the next label Pause Press the feed button during printing The printing job is suspended Ribbon Sensor and Gap Black Mark Sensor Calibration 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks It will calibrate the ribbon sensor and gap black mark sensor se...

Page 9: ...ut GAP and BLINE command please refer to TSPL2 programming manual Printer Initialization 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green after 5 amber blinks Any green will do during the 5 blinks The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks...

Page 10: ...changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green Skip AUTO BAS 1 Turn off printer power 2 Press the FEED button and then turn on power 3 Release the FEED button when LED becomes solid green The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid...

Page 11: ...eel and cutter 10mm 1000mm 0 4 39 25 4mm 1000mm 1 39 Thickness 0 06mm 0 19mm Roll Diameter 5 Roll Core Diameter 25 4mm 76 2mm 1 3 Gap Height 2mm min Black Mark Height 2mm min Black Mark Width 8mm min 1 3 2 Ribbon Item Specification Type Wax Wax Resin Resin Core Diameter 1 Width Max 110mm Capacity 300m with 1 core Wound Type Outside wound Ribbon End Clear or silver end tape ...

Page 12: ...iption Fig 2 1 Circuit Diagram The main board of printer includes 10 system blocks 1 MCU 2 Memory System 3 Decoder System 4 Print Head System 5 Motor System 6 Power System 7 Communication Interface System 8 USB System 9 Sensor System 10 Cutter System ...

Page 13: ...45 TTP 343 9 The following figure shows the PCB system areas Sensor System Cutter System Memory System Motor System Print Head System Power System Decoder System Communication Interface System USB System MCU ...

Page 14: ...TTP 245 TTP 343 10 2 2 MCU Circuit and MCU PIN Description Fig 2 2 MCU PIN Description Diagram ...

Page 15: ...TTP 245 TTP 343 11 2 2 1 MCU PIN Description ...

Page 16: ...TTP 245 TTP 343 12 ...

Page 17: ...TTP 245 TTP 343 13 ...

Page 18: ...TTP 245 TTP 343 14 ...

Page 19: ...TTP 245 TTP 343 15 ...

Page 20: ...TTP 245 TTP 343 16 2 3 Reset Circuit Fig 2 3 Reset Circuit Diagram 80945 reset IC is used to detect the voltage When the driving voltage is lower than 4 5VDC reset will be enabled ...

Page 21: ...TTP 245 TTP 343 17 2 4 Memory Circuit Fig 2 4 Memory Circuit Diagram This is the memory circuit The U6 U7 are 2M Byte FLASH ROM and U8 is 2M Byte DRAM ...

Page 22: ...TTP 245 TTP 343 18 2 5 Decoder Circuit Fig 2 5 Decode Circuit Diagram ...

Page 23: ... 0200 0000 DRAM SPACE 0100 0000 00E0 0000 TPH STB I O 00D8 0003 Motor Phase2 00D8 0002 Motor Phase1 00D8 0001 RTC register data 00C0 0000 00D8 0000 RTC register address Memory Card 00D0 0003 ECP 00D0 0002 Ribbon Sensor value 00D0 0001 Black mark sensor value 0080 0000 00D0 0000 Gap sensor Value Memory Card 00C8 0003 Buzzer 00C8 0002 Reserved ...

Page 24: ...P 245 TTP 343 20 00C8 0001 Mem_load signal 0040 0000 00C8 0000 Cutter Control 00C0 0003 Motor Current 00C0 0002 USB Data 0010 0000 ROM2 00C0 0001 Centronic Control 0000 0000 ROM1 00C0 0000 Centronic Data ...

Page 25: ... It is used to make sure the power of print head is off when switch off the printer Q1 and Q2 are used to limit current of print head Both STB1 and STB2 determine whether to heat the thermal head or not The RC charging time of U15 and 74HC123 limit the heating time of print head to avoid burning the print head DI signal sends printer data to the print head TM signal is the temperature voltage sens...

Page 26: ...es the stepping motor power level The power level pattern is shown in table2 The motor port is a protection pin When it is at low level the power of the motor system will be closed Power will be on again until motor pin is the pulse of high level Phase1 and phase2 determine the pattern of stepping motor drive circuit For example the sequence of phase 1 phase 2 in full step mode is 0 0 0 1 1 1 1 0 ...

Page 27: ... Motor Pattern Step Pin on JP12 1 2 3 4 Phase 1 on on A 2 on on A 3 on on B 4 on on B Table 2 Stepping motor power pattern Motor Current Current percentage I0 I1 High Level 100 L L Medium Level 60 H L Low Level 20 L H Zero Current 0 H H ...

Page 28: ...TTP 245 TTP 343 24 2 9 Power Circuit Fig 2 9 Power Circuit Diagram The U3 SI 8050JD converts 24Vdc to 5Vdc the limit current protest is 1 6A ...

Page 29: ...smission SPP mode or ECP mode The parallel interface circuit is used with the externally connected personal computer parallel interface through the printer cable When PC s strobe signal comes in the printer responds busy status until it reads the data from parallel interface Printer will respond error signal to PC when it is in error status ...

Page 30: ...y PtrBusy Out When in reverse direction a high indicates data while a low indicates a command cycle In forward direction it functions as PtrBusy 12 Paper Out End AckDataReq Out When low device acknowledges reverse request 13 Select X Flag Out Extensibility flag 14 Auto Linefeed HostBusy In When in forward direction a high indicates data while a low indicates a command cycle In reverse direction it...

Page 31: ...used with externally connected personal computer and keyboard unit JP15 connects to PC serial interface through the RS 232 cable RxD is a data receive pin of MCU CTS is clear to send of MCU which sends a signal from the external device TxD is a data output pin of MCU RTS is the request to send signal which sends signal to the external device ...

Page 32: ...TTP 245 TTP 343 28 2 12 USB Circuit Fig 2 12 USB Circuit Diagram ...

Page 33: ...TTP 245 TTP 343 29 2 12 1 USB PIN Function The standard USB 1 1 PIN function is as following ...

Page 34: ...TTP 245 TTP 343 30 ...

Page 35: ...1 Gap Black Mark Sensor Circuit Diagram 1 The gap sensor is a penetrable sensor with 64 levels 2 Black mark sensor is a reflecting sensor with 64 levels 3 The gap sensor activates when gap and black mark SW signal is high The black mark sensor activates when GAP BM_SW signal is low ...

Page 36: ...245 TTP 343 32 2 13 2 Head Open Micro Switch Fig 2 13 2 Head Open Micro Switch Circuit Diagram The head open micro switch is a micro switch The voltage is low when the print head opens otherwise it is high ...

Page 37: ...TTP 245 TTP 343 33 2 13 3 Peel off Sensor Fig 2 13 3 Peel off Sensor Circuit Diagram This is a reflecting sensor The peel off sensor signal voltage is high when the paper is detected otherwise it is low ...

Page 38: ...bon Sensor Fig 2 13 4 Ribbon Sensor Circuit Diagram This ribbon sensor is a reflecting sensor The RIBB1 3 can be changed by command or auto calibration The REND signal voltage is high when the ribbon is detected otherwise it is low ...

Page 39: ...signal is high when the printer is turned on The cutter is activated when CTEN signal is low CTPhase signal controls the rotated direction U15B 74HC123 controls the breaking of the DC motor of the cutter The sensor of the cutter sends high low signal to MCU through the CTSENS pin that detects action of a cutter ...

Page 40: ...oder Circuit Diagram DCM signal is used to switch on off the motor driver The DC PHASE signal is to control the direction of the rotate the encoder circuit which is used to detect the rotary rate DC SENS signal voltage is high when the hole of the gear is detected otherwise it is low ...

Page 41: ...Ribbon DC motor For thermal transfer printer only JP10 Cutter JP11 TPH connector JP12 Centronics port connector JP13 USB connector JP14 RS 232 pin 9 5V jumper JP14 Shorted can provide 5V on RS 232 pin9 JP15 RS 232 connector JP16 Head open sensor JP17 Peel off sensor JP18 Gap black mark sensor emitter receiver JP19 Ribbon end sensor JP20 Reserved JP21 Gap black mark sensor emitter receiver JP22 Res...

Page 42: ...TTP 245 TTP 343 38 Top side of Main PCB JP27 JP5 JP20 JP16 JP21 JP18 JP26 JP19 JP17 JP9 JP8 JP10 JP11 JP14 JP25 CPU Power switch J1A J1B ...

Page 43: ...TTP 245 TTP 343 39 Bottom side of PCB JP6 Memory card connector JP4 U14 Cutter driver chip ...

Page 44: ...the printer top cover by pushing the top cover open levers to the paper outlet direction The top cover support will hold the printer top cover 2 Open the top cover to the ultimate open angle Push the top cover support to the communication port direction to disconnect the separate the lower inner cover and top cover support Top cover support Top cover open lever ...

Page 45: ...TTP 245 TTP 343 41 3 Remove the 6 screws in the top inner cover 4 Disconnect the harness from the Feed button PCB Replace the top cover 5 Reassemble parts in reverse procedures Screws Screws ...

Page 46: ... the printer upside down remove the 2 screws of hinge holder 1 screw of memory card cover 3 Disconnect all the harnesses from Main Board Lift up the lower inner cover Turn the lower inner cover upside down and remove the 6 screws of lower inner cover and hinge holders 2 screws of hinge holder screw of memory card cover screws screws ...

Page 47: ...TTP 245 TTP 343 43 4 Replace the top inner cover 5 Reassemble in reverse procedures ...

Page 48: ...ower inner cover Turn the printer upside down remove the 2 screws of hinge holder 1 screw of memory card cover 3 Disconnect all the harnesses from Main Board Lift up the lower inner cover 4 Replace lower cover 5 Reassemble in reverse procedures screws screws 2 screws of hinge holder screw of memory card cover ...

Page 49: ...r to 3 3 for disassembling the LOWER COVER and LOWER inner cover 2 Disconnect all harnesses 3 Remove 4 screws on the main board 4 Replace the main board lower inner cover 5 Reassemble parts in reverse procedures Screw Main Board Screw Screw Screw Lower Cover ...

Page 50: ...TTP 245 TTP 343 46 3 5 Replacing Platen Assembly 1 Squeeze two sides of platen assembly and take it out 2 Replace a platen 3 Reassemble it in reverse procedures Squeeze Here Platen Squeeze Here ...

Page 51: ...isassembling the lower cover and lower inner cover 2 Disconnect all hardness 3 Turn the lower inner cover upside down 4 Remove 2 screws that fixed the stepping motor on the bracket 5 Remove the stepping motor 6 Use a screwdriver to screw off 8 screws of the stepping motor bracket metal ass y Screws Motor Lower inner cover ...

Page 52: ...TTP 245 TTP 343 48 7 Remove the stepping motor bracket metal ass y 8 Reassemble parts in reverse procedures Screws Screws ...

Page 53: ...l the hardness 3 Turn the lower inner cover upside down 4 Screws off 4 screws and remove the plastic laminate 5 Screws off 2 screws to remove the white label guide rack fixing plate 6 Remove 2 screws from a gap sensor PCB then remove the gap sensor PCB Screws Screws Label Guide Rack Fixing Plate Screw Gap Sensor PCB Plastic Laminate Lower inner cover Screws ...

Page 54: ...3 50 7 Turn over the lower inner cover 8 Move right side and left side label guides to the end of each side Rotates 90 degrees and pull them out 9 Reassemble parts in reverse procedures Label Guide Lower inner cover ...

Page 55: ...dness 3 Upside down the lower inner cover Remove 4 screws and remove the plastic laminate 4 Remove 1 screw from the black mark sensor 5 Upside down the lower inner cover 6 Replace the black mark sensor assembly 7 Reassemble parts in reverse procedures Screw Black Mark Sensor Lower inner cover Black Mark Sensor Fixing Plate Lower inner cover Black Mark Sensor ...

Page 56: ...cave of the print head bracket and use a flat screwdriver to stick left side of the printer head bracket then pick up the print head assembly 2 Disconnect print head harnesses 3 Reassemble parts in reverse procedures Bracket Concave Print Head Stick Flat Screwdriver Here ...

Page 57: ...ro Switch 1 Please refer to 3 1 for disassembling the top cover and top inner cover 2 Disconnect ribbon mechanism by removing 4 screws at top inner cover 3 Remove 2 screws and remove the head open micro switch Mechanism Screws Screws Top inner cover ...

Page 58: ...TTP 245 TTP 343 54 4 Reassemble parts in reverse procedures Screws Head Open Micro Switch ...

Page 59: ... cover 2 Disconnect ribbon mechanism by removing 4 screws from the top inner cover 3 Remove 2 screws on the ribbon motor PCB 4 Replace the ribbon motor sensor 5 Screw off 2 screws from the top inner cover 6 Replace the ribbon sensor 7 Reassemble parts in reverse procedures Screws Ribbon Motor Sensor Screw s Screw s Ribbon Mechanism ...

Page 60: ...TTP 245 TTP 343 56 Screws Ribbon Sensor Top inner cover ...

Page 61: ...o 3 1 for disassembling the top cover and top inner cover 2 Turn the top cover upside down 3 Screw off 2 screws on feed button PCB and remove feed button PCB 4 Use a flat head driver to poke up the feed button 5 Reassemble parts in reverse procedures Screws Top Cover Feed Button PCB ...

Page 62: ...Turn the printer upside down 2 Remove the screw that fixes the memory card cover 3 Plug in a memory card pin to pin on main board 4 Revert the memory card cover 5 Reassemble parts in reverse procedures Memory Card Cover Screw Memory Card Memory Card Cover ...

Page 63: ... up the top cover open levers to separate the lower inner cover and the lower cover Please refer to section 3 1 5 Connect the harness of peel off module through the slot of lower inner cover 6 Lift up the lower inner cover to gently push peel off panel into the two concaves of lower cover front side Note Must lift up the lower inner cover first then the peel off module could be installed into the ...

Page 64: ...60 7 Connect the harness of peel off module at JP17 on the main board 8 Put down the lower inner cover onto lower cover 9 Push peel off module to lock to the lower inner cover 10 Reassemble parts in reverse procedures ...

Page 65: ...at peel off function 1 Insert a 1 label spindle into a paper roll 2 Open the printer top cover by pushing forward the top cover open levers The top cover support will hold the printer top cover 3 Install the paper roll on the paper roll mount 4 Open the peel off panel by pulling it out Peel off panel Top Cover Open Lever Backing paper Opening Peel off panel ...

Page 66: ...he paper guide by removing left or right to fit the paper width Lead the paper through the backing paper opening beneath the roller 8 Push the peel off panel back to the printer 9 Close the top cover by lifting up the top cover support and close the top cover slowly Note Pull the label outward tightly after closing the top cover Complete label installation for peel off mode Roller Top Cover Peel o...

Page 67: ...Upside down the printer to remove two screws of hinge holder in the lower cover 2 Remove the screw that fixes the memory card cover 3 Plug in the Cutter Driver IC at U14 socket on the main board Screw of hinge holder Screw of hinge holder Memory card cover ...

Page 68: ...to the paper outlet direction The top cover support will hold the printer top cover 5 Open the top cover to the ultimate open angle Push the top cover support to the communication port direction to disconnect the lower inner cover and top cover support Cutter Driver IC Top cover support ...

Page 69: ...ver 8 Lift up the lower inner cover from the Lower Cover 9 Install the 4 pin connector of the cutter onto JP10 on the main board Pull the wire of the 4 pin connector through the slot of lower inner cover front side Then put back the lower inner cover Location JP10 Screws Screws wire of the 4 pin connector ...

Page 70: ...ush cutter module into the two slots of lower inner cover front side then push cutter to lock into the lower inner cover 11 Assemble the memory card cover 12 Reassemble parts in reverse procedures Cutter wire Slot Lower inner cover ...

Page 71: ...face up through the paper guide and pass over the platen 5 Lead the paper through the cutter paper opening 6 Adjust the paper guide by removing left or right to fit the paper width Label installation in cutter mode 7 Close the top cover by lifting up the top cover support and close the top cover slowly Complete label installation in cutter mode Top Cover Paper Guide Platen Cutter Top Cover Support...

Page 72: ...e 36 PIN connector interface cable Internal print server module Including software CD Driver User s manual Copper pillar RJ45 interface daughter board Print server module 36 PIN connector interface cable 網路連接模組轉接線 36PIN 18PIN 300mm RJ45 轉接線 8 PIN connector interface cable RJ45 interface daughter board 網路連接模組轉接板 Screw x 6 機械螺絲 M3 6 華司 1pcs Print Server Module With bracket Copper pillar 機械螺絲 M3 6 ...

Page 73: ...r daughter board upon the lower cover and copper pillar The ground wire from the mechanism must be screwed on the daughter board at copper pillar 4 Install the print server module in printer lower cover with the above 4 screws 白色插座 RJ45 interface opening 1 25mm 8PIN 白色插座 Remove the screw1 25mm 8PIN Copper pillar Screws TP3 6 螺絲 4pcs RJ45 connect daughter board 網路連接模組轉接板 Screw TP3 6 螺絲 4pcs Groun...

Page 74: ... is for J1A the right side harness location is for J1B 7 Plug the 2PIN connector from the internal print server to the connector JP26 on the PCB for 5V DC power Internal 內建 Print Server Module 式乙太網路模組 Screw 內建式乙太網路模組 Screw 內建式乙太網路模組 Screw 內建式乙太網路模組 Screw 內建式乙太網路模組 Print server module interface cable 網路連接模組轉接線 36PIN 18PIN 300mm RJ45 interface cable 網路連接模組轉接線 36PIN 18PIN 300mm J1B 網路連接模組...

Page 75: ...TTP 245 TTP 343 71 For print server setup Please refer to the print server software CD and manual 2 PIN connector 網路連接模組轉接線 36PIN 18PIN 300mm JP26 網路連接模組轉接線 36PIN 18PIN 300m m ...

Page 76: ...calibrated at the following conditions 1 A brand new printer 2 Change label stock 3 Printer initialization Please follow the steps below to calibrate the ribbon and gap black sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks It will calibrate the ribbon sensor and gap blac...

Page 77: ... 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes amber and blinking Any amber will do during the 5 blinks The LED color will be changed as following order Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 4 It calibrates the sensor and measures the label length and prints internal settings then enter the du...

Page 78: ...HS compliant version is 2MB Flash and 2MB DRAM 2 System occupies 960 KB in Flash memory so total flash memory space for user downloading is 1088 KB 3 System occupies 1792 KB in DRAM so total DRAM memory space for user downloading is 256 KB Print head check pattern Firmware version Firmware checksum Printed mileage meter Serial port configuration Country code Print speed inch sec Print darkness Lab...

Page 79: ... following The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program Fig 4 Dump mode printout Note Turn off on the power to resume printer for normal printing ASCII Data Hex decimal data related to left column of ASCII data ...

Page 80: ... as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green Printer configuration will be restore to defaults as below after initialization Parameter Default setting Speed TTP 245 127 mm sec 5 ips TTP 343 76 mm sec 3 ips Density 7 Label Width 4 25 108 0 mm Label Height 2 5 63 4 mm Sensor Type Gap sensor Gap Setting 0 12 3 0 mm Print Direction ...

Page 81: ...ower switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns red amber after 5 green amber blinks Any red amber will do during the 5 blinks The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 4 6 Skip AUTO BAS TSPL2 programming language allows user to download an auto e...

Page 82: ...TTP 245 TTP 343 78 Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 4 Printer will be interrupted to run the AUTO BAS program ...

Page 83: ...label to switch sensor from gap to black mark sensor Remember always do sensor calibration after sensor selection refer to Gap and Black Mark Sensor Calibration section 6 BIOS Update If printer BIOS update is required please do the following steps Update the BIOS file and reset the printer Update File 1 Make sure the printer is at ready status and the LED is solid green 2 Copy the BIOS file to pri...

Page 84: ... 1 Insert a 1 label spindle into a paper roll 2 Open the printer s top cover by releasing the green top cover open levers located on each side of the printer and lifting the top cover A top cover support at the rear of the printer will hold the printer top cover open 3 Place a roll of paper onto the center of the paper roll mount 4 Feed the paper printing side face up through the Teflon bar and th...

Page 85: ...bon installed correct along the ribbon path C Is the ribbon too transparent D Is the rib of the ribbon spindle is broken E Is the ribbon gear broken or worn F Turn off printer power Rewind the ribbon spindle by hand Does the spindle rewind smoothly by hand If the ribbon spindle doesn t rewind smoothly please replace the ribbon mechanism G Is the DC motor broken H Is the ribbon end sensor broken Me...

Page 86: ...ate is higher then the transmitter sensor 5 The printer setting runs error Printer setting runs error Refer to 5 2 Initialization to reset the system 6 Continuous feeding labels The printer setting may go wrong Please do the Initialization and Gap and Black Mark Sensor Calibration Refer to 5 2 and 5 3 7 No print on the label Is the label or ribbon loaded correctly Refer to No 4 Label runs out and ...

Page 87: ...Are U11 and U12 3717 driver IC of main board broken 11 No 5V DC on main board Is switching power broken Is main board U3 broken Please replace a new main board 12 Cutter functions abnormally Cutter is not activated Cutter is broken or the main PCB is broken If it still has problem after a new cutter replaced the U14 driver IC or U5 IC on the main board may be broken 13 Black mark can t be detected...

Page 88: ...t Method Printer Head Let the print head to cool for one minute Use a cleaning pen to swab the print elements Platen Roller Rotate the platen roller and wipe it thoroughly with 100 ethanol and a cleaning swab or lint free cloth Exterior Wipe it with water dampened cloth Interior Brush or air blow Do not touch printer head by hand If you touch it careless please use ethanol to clean it It s industr...

Page 89: ...020 31LF 37 1403020 34LF SCREW TP 3 20 For memory card cover 1 pc 5 37 1402608 31LF 37 1402608 34LF SCREW TP2 6 8 For lower cover hinge holders 2 pcs 6 37 1403010 34LF SCREW TP3 10 For lower cover to fix lower inner cover front side 4 pcs 7 37 1403024 34LF SCREW TP3 24 For lower cover to fix lower inner cover rear side 2 pcs 8 98 0250013 00 98 0250013 10LF FEED BUTTON ASS Y 9 37 1403006 34LF SCREW...

Page 90: ...TTP 245 TTP 343 86 9 1 Cover drawing ...

Page 91: ...RIVER IC For DC motor U13 1 4 80 UDN3952 00 CUTTER DRIVER IC A3952SB Non RoHS U14 Option 2 80 A3953SB 00LF CUTTER DRIVER IC A3953SB RoHS 5 98 0500026 10LF 2MB MEMORY CARD Option 98 0500028 10LF 4MB MEMORY CARD Option 98 0500029 10LF 6MB MEMORY CARD Option 98 0500030 10LF 8MB MEMORY CARD Option 6 63 04PSS01 00LF POWER SWITCH 7 37 1503008 74LF SCREW M3 8 WASHER For Main board ground wire 1 pc 8 37 1...

Page 92: ...TTP 245 TTP 343 88 9 2 Main Board drawing ...

Page 93: ...LF 1 set for RMA 3 2 98 0250019 00 98 0250019 10LF HEAD OPEN MICRO SWITCH ASS Y 1 3 32 0500021 00LF HEAD OPEN MICRO SWITCH FIXING PLATE 4 70 52B2604 10LF PRINT HEAD HARNESS 1 pcs 5 98 0250128 00LF TPH MODULE ASS Y for 203 DPI 3 98 0270032 00LF TPH MODULE ASS Y for 300 DPI 3 6 32 0250013 00LF GROUND PLATE FOR TPH 7 37 1403020 31LF 37 1403020 34LF SCREW TP3 20 For Top cover top inner cover 6 pcs 8 3...

Page 94: ...ner cover 14 37 1403006 34LF SCREW TP3 6 For ground plate for TPH 1 pc 15 98 0250004 10LF RIBBON BASE ASS Y RIBBON NEAR END SENSOR PCB ASS Y 16 30 0250045 10LF TPH PLASTIC BRACKET L 1 pc 17 30 0250046 00LF TPH PLASTIC BRACKET R 1 pc ...

Page 95: ...TTP 245 TTP 343 91 9 3 Top Inner Cover drawing ...

Page 96: ...DOUBLE SPUR GEAR 10 68T 7 30 0250019 00LF DOUBLE SPUR GEAR 12 58T 8 32 0250010 00 32 0250010 10LF GEAR FIXING PLATE 9 37 1403008 34LF SCREW TP3 8 For DC motor fixing plate Gear fixing plate 4 pcs 10 37 1502604 34LF SCREW M2 6 4 For DC motor Motor fixing plate 3 pcs 11 37 1502003 34LF SCREW M2 3 For Ribbon near end sensor ASS Y and Gear fixing plate 2 pcs 12 37 1503008 84LF SCREW WASHER M3 8 For Ri...

Page 97: ...TTP 245 TTP 343 93 9 4 Ribbon Mechanism Assembly drawing ...

Page 98: ...1705 14LF SCREW TP1 7 5 To fix the rear paper guide fixing plate lower inner cover 2 pcs 5 30 0500024 00LF REAR PAPER GUIDE 2 pcs 6 32 0500015 00LF REAR PAPER GUIDE FIXING PLATE 2 pcs 7 30 0250009 20LF HINGE HOLDER 8 30 0250010 20LF HINGE HOLDER 9 37 1402608 31LF 37 1402608 34LF SCREW TP 2 6 8 For lower inner cover the hinge holders 6 pcs 10 30 0250021 00LF TEFLON TUBE 11 32 0250014 00LF TEFLON TU...

Page 99: ...TTP 245 TTP 343 95 9 5 1 Lower Inner Cover drawing ...

Page 100: ...F SCREW TP1 7 6 For Label guide rack right Gap sensor Receiver PCB ASS Y Label guide rack right sensor cover 2 pcs 9 30 0250012 00LF LABEL GUIDE RACK RIGHT 10 30 0250013 00LF LABEL GUIDE RACK LEFT 11 98 0250023 10LF GAP SENSOR TRANSMITTER PCB ASS Y 1 12 37 1401704 14LF SCREW TP1 7 4 For label guide rack right gap sensor transmitter PCB ASS Y x 2 pcs For black mark sensor ASS Y black mark sensor fi...

Page 101: ...TTP 245 TTP 343 97 9 5 2 Lower Inner Cover drawing ...

Page 102: ...s 8 30 0500013 10LF SPUR GEAR 44T 1 pcs 9 30 0270001 00LF SPUR GEAR 20T 30T For 300 DPI only 1 pcs 10 32 0500019 00LF GEAR SHAFT 2 pcs for 203 DPI 3 pcs for 300 DPI 11 37 1503006 G4LF SCREW M3 6 For Stepping motor bracket gear cover 5 pcs 12 32 0500009 10LF TORSION SPRING 13 32 0500008 10LF TORSION SPRING 14 37 3450110 04LF E RING 5mm inside shaft for hook 2 pcs 15 37 3440090 04LF E RING 4mm outsi...

Page 103: ...TTP 245 TTP 343 99 9 6 Stepping Motor Assembly drawing ...

Page 104: ...01LF RS 232 CABLE Option 4 98 0500033 00LF 1 LABEL SPINDLE ASS Y Standard 5 30 0500033 00 30 0500033 20LF 1 LABEL SPINDLE 1 pc 6 30 0500034 00LF FIXED TAB 2 pcs 7 30 0500030 00LF 1 5 CORE ADAPTER 2 pcs 8 98 1000008 01LF External Ethernet print server US CEC Option Parallel Port 98 1000009 00LF External Ethernet print server EU 98 1000019 00LF External Ethernet print server US Option USB Port 98 10...

Page 105: ...SERVER EU 15 98 0500032 00LF REAL TIME CLOCK ASS Y Factory option 16 98 0500026 10LF 2MB MEMORY CARD Option 98 0500028 10LF 4MB MEMORY CARD Option 98 0500029 10LF 6MB MEMORY CARD Option 98 0500030 10LF 8MB MEMORY CARD Option 17 98 0250134 00LF INTERNAL PRINT SERVER ASS Y T Option 98 0250135 00LF INTERNAL PRINT SERVER ASS Y C Option 98 0250136 00LF INTERNAL WIRELESS PRINT SERVER ASS Y C Option 18 4...

Page 106: ...TTP 245 TTP 343 102 9 7 Option and accessories drawing ...

Page 107: ...tton operation section Camille Pao 2006 9 26 1 Modify the top inner cover from 80LF to 90LF Camille Pao 2006 11 9 1 Modify the top inner cover from 90LF to A0LF Camille Pao 2006 11 30 1 Modify 3 18 section Install internal Ethernet module Option Camille Pao 2006 12 6 1 Add 9 5 1 item 3 PLATEN ASS Y TTP 343 Black Camille Pao 2007 1 3 1 Modify the screw from 37 1402608 31LF to 34LF 1 Modify the scre...

Page 108: ...er parts no CEC Camille Pao 2008 1 24 1 Revoke part number for 98 1000017 00LF External Ethernet print server Z US and 98 1000018 00LF External Ethernet print server Z EU parallel port 2 Revise description for 98 1000008 01LF External Ethernet print server C US CEC 98 1000009 00LF External Ethernet print server C EU 98 1000019 00LF External Ethernet print server Z US 98 1000020 00LF External Ether...

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