TSC PRINTONIX AUTO ID TX210 Series Service Manual Download Page 1

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TX210 Series

Desktop Barcode Printers

Service Manual

Series Lists:

TX210 / TX310 / TX610

Thermal Transfer / Dicrect Thermal

Summary of Contents for PRINTONIX AUTO ID TX210 Series

Page 1: ...TX210 Series Desktop Barcode Printers Service Manual Series Lists TX210 TX310 TX610 Thermal Transfer Dicrect Thermal ...

Page 2: ...from the Monotype Corporation Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co No part of this manual may be reproduced or transmitted in any form or by any means for any purpose othe...

Page 3: ...e Pin Configuration 19 3 Mechanism 21 3 1 Remove the Lower Cover 21 3 2 Remove the Mainboard 22 3 3 Replacing the Stepping Motor Module 23 3 4 Replacing the Black mark Sensor Module 24 3 5 Replacing the Media Guide Assembly 25 3 6 Replacing the Media holder assembly 26 3 7 Replacing the LED LCD module 28 3 8 Replacing the Ribbon Base Module 29 3 9 Replacing the Printhead Module 30 ...

Page 4: ...r Module Installation Option 32 3 12 Peel off Module Installation Option 33 3 13 Slot in Wireless Interface Board Installation Option 37 3 14 Slot in Wi Fi module Installation Option 38 4 TroubleShooting 39 4 1 Common issues 39 Maintenance 42 Revise History 44 ...

Page 5: ...1 1 LED indicators 2 Feed Pause button 3 Paper exit chute 4 Top cover open lever 5 Power switch 1 Fundamental of the System 1 1 Printer Overview Front View 2 1 4 5 3 ...

Page 6: ... printer cover 1 Ribbon rewind gear 2 Gap sensor transmitter 3 Media holder 4 Platen roller 5 Ribbon access cover 6 Ribbon rewind hub 7 Print head 8 Ribbon supply hub 9 Ribbon cover 10 Media holder locking switch 11 Media guides 12 Media guide adjustment button 13 Black mark sensor Gap sensor receiver ...

Page 7: ...ro SD card socket 6 USB interface 7 USB host 8 Centronics interface factory option Note The interface picture here is for reference only Please refer to the product specification for the interfaces availability 4 5 2 3 6 8 7 1 Caution Keep fingers and other body parts away from the external label entrance chute ...

Page 8: ...4 2 Electronics 2 1 Summary of the Board Connectors Main board for TX210 Series ...

Page 9: ...r Pin Description 1 DCIN 24V 2 GND 3 GND 4 GND 5 GND 2 TPH s ESD Cable connector Pin Description 1 GND 2 GND 3 Power switch cable connector Pin Description 1 DCIN 24V 2 DCIN 24V 3 SYS 24V 4 SYS 24V 5 Discharge circuit 4 Ribbon s ESD Cable connector Pin Description 1 GND ...

Page 10: ...6 2 GND Connector Description Remark 5 RS 232 Connector Pin Description 1 VBUS 5V 2 TXD 3 RXD 4 CTS 5 GND 6 RTS 7 NC 8 RTS 9 NC 6 Buzzer Pin Description SYS 24V Buzzer control 7 Ethernet connector ...

Page 11: ... 5 NC 6 RX 7 NC 8 FGND D1 3 3V D2 Green LED Control D3 Yellow LED Control D4 3 3V Connector Description Remark 8 SD Card connector Pin Description 1 Data2 2 Data3 3 Command 4 3 3V 5 Clock 6 GND 7 Data0 8 Data1 9 Card detect 10 Card detect ...

Page 12: ...1 NC 2 D 3 D 4 GND 10 USB Device connector Pin Description 1 VBUS 5V 2 D 3 D 4 GND Connector Description Remark 11 LED KEY Connector Pin Description 1 GND 2 LED1 red Warning 3 LED2 red No paper 4 LED3 red No ribbon 5 LED4 red Openings 6 3 3V ...

Page 13: ...aiting 9 LED7 orange Clean TPH 10 LED8 blue Wi Fi BT 11 Feed switch 12 GND 12 Panel s key connector Pin Description 1 KEY1 Down switch 2 KEY2 Left switch 3 KEY3 Right switch 4 KEY4 Up switch 5 KEY5 Menu Back switch 6 KEY6 Feed switch 7 GND ...

Page 14: ... Parallel port connector Pin Description 1 5V 2 3 3V 3 Data0 4 NRD 5 Data1 6 AF 7 Data2 8 Strobe 9 Data3 10 Paper End 11 Data4 12 Select 13 Data5 14 Error 15 Data6 16 ACK 17 Data7 18 Cancel data 19 GND 20 Busy 21 GND 22 NC 23 GND 24 NC ...

Page 15: ... Module connector Pin Description 1 3 3V 2 Reset 3 RXD 4 RTS 5 TXD 6 CTS 7 Wake up 8 Clock 9 NC 10 WIFI BT Detect 11 GND 12 WLAN TX 13 GND 14 WLAN TX 15 WLAN RX 16 WLAN RX 15 RFID Connector Pin Description 1 RFID 5V 2 RXD 3 TXD 4 NC 5 Power down signal ...

Page 16: ...D 5V Connector Description Remark 17 Ribbon end connector For transmit signals Pin Description 1 3 3V 2 Ribbon end sensor emitter 18 Gap sensor connector For transmit signals Pin Description 1 3 3V 2 Gap sensor emitter 19 Ribbon end connector For receive signals ...

Page 17: ...2 GND 20 Head open connector Pin Description 1 Head open sensor receiver 2 GND 21 Ribbon encoder sensor connector Pin Description 1 Pull up 3 3V 2 GND 3 Pull up 3 3V 4 Ribbon encoder sensor receiver Connector Description Remark 23 Paper sensor connector ...

Page 18: ...sensor emitter 4 Black mark sensor receiver 24 RTC Battery connector Pin Description 1 RTC 3V 2 GND 25 Peel sensor Cutter ID connector Pin Description 1 3 3V 2 SCL 3 SDA Peel sensor emitter 4 Peel sensor emitter 5 GND Connector Description Remark 26 Cutter connector ...

Page 19: ...1 24V 2 GND 3 PHASE 4 Cutter enable 5 Cutter sensor 6 GND 7 5V 8 FGND 27 TX610 TPH connector Pin Description 1 5V 2 5V 3 GND 4 GND 5 GND 6 Clock 7 Latch 8 TPH ID 9 Strobe1 10 Strobe2 11 Data1 12 NC 13 Data2 14 NC 15 Data3 ...

Page 20: ... Data5 20 Temperature sensor Connector Description Remark 28 TX210 TX310 TPH connector Pin Description 1 TPH 24V 2 TPH 24V 3 TPH 24V 4 TPH 24V 5 GND 6 GND 7 Strobe2 8 Data2 9 TPH ID 10 Temperature sensor 11 5V 12 GND 13 Strobe1 ...

Page 21: ...17 14 GND 15 Clock 16 GND 17 GND 18 GND 19 Data1 20 Latch 21 GND 22 GND 23 TPH 24V 24 TPH 24V 25 TPH 24V 26 TPH 24V Connector Description Remark 29 TX610 TPH Power connector ...

Page 22: ...iption 1 GND 2 GND 3 GND 4 GND 5 TPH 24V 6 TPH 24V 7 TPH 24V 8 TPH 24V 30 Motor s ESD Cable connector Pin Description 1 GND 2 GND 31 Motor connector Pin Description 1 AOUT1 2 AOUT2 3 BOUT2 4 BOUT1 32 LCD Connector ...

Page 23: ... 2 Interface Pin Configuration RS 232C PIN CONFIGURATION 1 5 V 2 TXD 3 RXD 4 CTS 5 GND 6 RTS 7 N C 8 RTS 9 N C USB Device PIN CONFIGURATION 1 N C 2 D 3 D 4 GND USB Host PIN CONFIGURATION 1 5V 2 D 3 D 4 GND ...

Page 24: ...oltage 1 Cutter enable 0V Cutter work 5V Cutter stop 2 Cutter direction 0V Cutter positive cut 5V Cutter negative cut 3 Cutter position sensor switch 0V Cutter stop 3 3V Cutter work 4 Peel sensor receiver A D 0 3 3V 5 N A N A 6 Logic power 5V 7 GND 0V 8 Cutter power 24V 9 I2C SCL signal 10 I2C SDA signal 9 7 4 3 1 10 8 6 4 2 ...

Page 25: ... top cover by pulling the top cover open levers located on each side of the printer and lifting the top cover to the maximum open angle and remove two screws on the lower inner cover 2 Remove Replace the lower cover 3 Reassemble the parts in the reverse procedure ...

Page 26: ... Please refer to the section 3 1 to remove the lower cover 2 Remove two screws on the main board 3 Disconnect all connectors on the main board 4 Remove Replace the main board assembly 5 Reassemble the parts in the reverse procedure ...

Page 27: ...ase refer to the section 3 1 to remove the lower cover 2 Remove three screws as shown 3 Remove four screws as shown 4 Remove the hook module assembly 5 Remove one e ring to replace stepping motor module 6 Reassemble the parts in the reverse procedure ...

Page 28: ...fer to the section 3 3 to remove the hook module assembly 2 Remove three screws to take out the black mylar 3 Remove two screws on the black mark sensor fixing plate 4 Remove replace the black mark sensor module 5 Reassemble the parts in the reverse procedure ...

Page 29: ...ly Please refer to the section 3 3 to remove the hook module assembly 2 Refer section 3 4 to remove three screws to take out the black mylar 3 Remove one screw on the label guide assembly 4 Remove replace the media guide assembly 5 Reassemble the parts in the reverse procedure ...

Page 30: ...26 3 6 Replacing the Media holder assembly 1 Please refer to section 3 2 to remove the main board 2 Remove 2 screws to take out the black mylar 3 Remove the cover as shown ...

Page 31: ...27 4 Use tool to loose the spiral spring then take out it 5 Remove four screws to replace the media holder assembly 6 Reassemble the parts in the reverse procedure ...

Page 32: ...on 3 2 to remove the main board 2 Remove four screws to take out the lower inner cover assembly 3 Remove 6 screws to remove top cover assembly 4 Remove 4 screws to remove replace LED LCD module 5 Reassemble the parts in the reverse procedures LED module LCD module ...

Page 33: ...e Ribbon Base Module 1 Please refer to the section 3 7 to remove top cover assembly 2 Remove the 10 screws on the ribbon base module 3 Remove Replace the ribbon base module 4 Reassemble the parts in the reverse procedure ...

Page 34: ...ter cover 2 Open ribbon access cover and media cover 3 Peel the tab as picture shown to remove the prinhead module 4 Disconnect printhead harness and ground cable to replace the printhead module Note There are 2 harnesses for TX600 series printhead module ...

Page 35: ...he platen holder tabs by pulling out the right side and left side tabs Rotate the tabs into the forward position see picture below 3 Take out the platen roller assembly to replace Reassemble the parts in the reverse procedure Note The tab here is for thick label Thickness is 0 19 mm The tab here is for regular label ...

Page 36: ...to the lower inner cover 4 Unscrew one screw on the printer bottom cover 5 Hook the cutter module harness onto the printer lower cover Plug in the cutter module harness connector to the 8 pin white socket on the main board 6 Screw back the screw on the printer bottom cover 7 The cutter module is ready to use Note Except for the linerless cutter all regular heavy duty care label cutters DO NOT cut ...

Page 37: ...tion Option 1 Remove nine screws on lower inner cover and lower cover as shown 2 After removing the lower cover remove two screws securing the main board on the lower inner cover no need to disconnect all the cables on the main board ...

Page 38: ...tor Connect back to the main board and secure the main board back by two screws 4 Install the lower cover by eight screws then pull the grounding cable through the opening Put the grounding cable through the slot of the lower cover 5 Open the printer top cover then open the print head mechanism Remove the lower front panel ...

Page 39: ...with spring first Make sure the flat side of grounding wire is on right side as shown below 7 Put the peel off module harness through the slot of the lower inner cover front side 8 Install the peel off panel by putting the both sides of tabs into the holes on front inner printer 9 Plug in the peel off module harness connector to the 5 pin red socket on the main board ...

Page 40: ...36 10 Hook peel off module harness and grounding cable onto the printer lower cover Secure back the printer bottom cover by one screw Note The grounding cable is placed as shown below in dotted line ...

Page 41: ...a black connector as picture shown for wireless interface board 3 If there is no black connector on main board for wireless interface board please remove 2 screws to replace the main board for wireless module 4 Install the wireless interface board into the main board 5 Fasten 3 screws to fix wireless interface board Reassemble the parts in the reverse procedures ...

Page 42: ...tion Option 1 Remove the screw and open the Wi Fi module cover as indicated 2 Replace the Wi Fi module in the slot Please push down the module until it is fixed 3 Close the cover and fix the screw to complete the Wi Fi module installation ...

Page 43: ... label roll Please refer to the steps on section 3 3 to reinstall the label roll Calibrate the gap black mark sensor LED Blinking Paper jam Gap black mark sensor is not set properly Make sure label size is set properly Labels may be stuck inside the printer mechanism Calibrate the media sensor Set media size correctly Remove the stuck label inside the printer mechanism LED turn on Other errors Out...

Page 44: ...e No print on the label Label or ribbon is loaded not correctly Use wrong type paper or ribbon Follow the instructions in loading the media and ribbon Ribbon and media are not compatible Verify the ribbon inked side The print density setting is incorrect Clean the print head Poor Print Quality Ribbon and media is loaded incorrectly Dust or adhesive accumulation on the print head Print density is n...

Page 45: ... the edge of the media If the label is moving to the right side please move the label guide to left If the label is moving to the left side please move the label guide to right Skip labels when printing Label size is not specified properly Sensor sensitivity is not set properly The media sensor is covered with dust Check if label size is setup correctly Calibrate the sensor by Auto Gap or Manual G...

Page 46: ...ctrostatic damage Do not wear rings or other metallic objects while cleaning any interior area of the printer Use only the cleaning agents recommended in this document Use of other agents may damage the printer and void its warranty Do not spray or drip liquid cleaning solutions directly into the printer Apply the solution on a clean lint free cloth and then apply the dampened cloth to the printer...

Page 47: ...printer II Rotate the platen roller and wipe it thoroughly with the lint free 99 Isopropyl Alcohol Clean the platen roller when changing a new label roll Peel Bar Use the lint free cloth with 99 Isopropyl Alcohol to wipe it As needed Sensor Use brush with soft non metallic bristles or a vacuum cleaner to remove paper dust Clean upper and lower media sensors to ensure reliable Top of Form and Paper...

Page 48: ...44 Revise History Date Content Editor ...

Page 49: ......

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