TSC CPX4P Series, Service Manual

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166
Operator Call Error
Code Detail Code Item Description
01: Upper Unit Open
01 01
Title Upper Unit is opened.
Description Upper Unit Safety Switch is held OFF.
Remedy Close Upper Unit.
02: Ink Tank Door Open
02 01
Title Ink Tank Door is opened
Description Ink Tank Door Sensor is held OFF.
Remedy Close Ink Tank Door.
03: Maintenance Cartridge Door Open
03 01
Title Maintenance Cartridge Door is opened.
Description Maintenance Cartridge Door Sensor is held OFF.
Remedy Close Maintenance Cartridge Door.
05: Paper Guide Open
05 01
Title Paper Guide is not set on the paper.
Description
Beginning of printing or during printing, Paper Set Sensor is held
OFF.
Remedy Set Paper Guide properly on the paper.
07: Cutter Cover Open
07 01
Title Cutter Cover is opened.
Description Upper Door Switch of Cutter Unit is held OFF.
Remedy
Close Cutter Cover.
09: Roll Cover Open
09 01
Title Roll Cover is opened.
Description
Roll Cover Sensor is held OFF.
Remedy Close Roll Cover.
10: Paper Out Error
10 01
Title Paper out
Description
When Printer is initialized, during printing, or when paper is
set, Trailing Edge Sensor is held OFF.
Remedy
1. Load paper and close Paper Guides (error cleared).
2. Reset the print data and cancel the job.
10 02
Title
Paper not fed
Description
When paper is fed 20mm or more than the predetermined
distance after printing is started with TOF sensor held OFF,
this sensor is not turned ON.
Remedy
Load paper and close Paper Guides (error cleared).
Code Detail Code Item Description
11: Paper Vertical Size Error
11 02
Title Paper of a size smaller than print data is loaded.
Description
During printing, TOF Sensor detected paper which is at least
3mm shorter than print data.
Remedy
1. Load paper with correct size and close Paper Guides
(error cleared).
2. Cancel the job.
•
Service Utility > Printer Status > Cancel All Jobs
11 03
Title Paper of a size smaller than print data is loaded.
Description
Before printing on the current paper is completed, the next
paper has arrived at the printing start position.
Or, preprocessing is not completed beginning of printing.
Remedy
1. Load paper with correct size and close Paper Guides
(error cleared).
2. Cancel the job.
•
Service Utility > Printer Status > Cancel All Jobs
11 04
Title
Shorter paper size than print data is loaded.
Description
During printing, Cutter TOF Sensor detected paper which is at
least 8mm shorter than print data.
Remedy
1. Load paper with correct size and close Paper Guides
(error cleared).
2. Cancel the job.
•
Service Utility > Printer Status > Cancel All Jobs
12: Paper Width Size Error
12 01
Title Paper of correct width is not loaded.
Description
Beginning of printing, Paper Width Sensor has detected paper
which is at least 5mm narrower than print data.
Or, during printing of a vertical magnification correction
pattern, Paper Width Sensor has detected paper which is at
least 5mm wider or narrower than print data.
Remedy
1. Load paper with correct size and close Paper Guides
(error cleared).
2. Cancel the job.
• Service Utility > Printer Status > Cancel All Jobs
13: Paper Jam Error
13 01
Title
TOF Sensor could not detect the next TOF mark or label gap .
Description
During printing or when printing is started with TOF Sensor
held ON, this sensor detected paper which is at least 20mm
longer than print data.
Remedy
1. Remove jammed paper around TOF Sensor.
2. Load paper with correct size.
3. Close Paper Guide (error cleared).