Bluetooth Wireless Audio
- USER’S MANUAL
4
Trouble shooting
Problem Solution
Can’t connect the wireless audio
set to my device
- Make sure that the wireless audio set is in paring mode (blue/red
led flashing alternately).
- If a passcode is requested. Use ‘1234’.
- Your Wireless audio set is too far from your device (maximum
distance 10m under ideal circumstances).
No Sound
- Check the LED light. LED light needs to be flashing blue quickly.
If not repeat step 3.
- Repeat the configuration steps for your device (iOS, Android,
Windows, Mac).
- Your Wireless audio set is too far from your device (maximum
distance 10m under ideal circumstances).
- If you are using the product around large metal surfaces, remove
the metal surface or move you product away from the metal surface.
- Walls and Floors drastically reduce the range of the product. Move
the wireless audio set closer to your audio source.
- Move the wireless audio device away from other wireless devices
(like Wireless network routers, mouse and keyboard).
Distorted Sound
Sound volume is low
- Use a speaker set that is connected to the mains power.
- Check the volume setting of your device (Tablet, Phone, PC).
If your problem is not solved, please contact the helpdesk at www.trust.com/17827/faq.
