20
Cleaning the Remote Control
• Use an electronics cleaning cloth to wipe any dust from the surface. If the surface
requires deep cleaning, use a soft, damp cloth.
• Allow the control to dry completely before using. Note: Do not use alcohol, diluent, or
propellant to clean the surface.
Always take the time to unplug your chair from the wall outlet with dry
hands before engaging in any cleaning activities. Only use dry hands to
reconnect the plug after cleaning. Failing to take the appropriate measures
during cleaning activities could lead to electrocution or burn injuries.
Troubleshooting
If you experience difficulties while using your chair, refer to this section of the operation
manual. Contact truMedic® if this section does not address the problem you experience.
My massage chair
does not work when
plugged in and
turned on.
• The remote control may not be turned ON. Locate and
press the ON switch on your remote control.
• You may not have chosen a massage function yet.
Press any massage function to initiate the massage
experience.
• The chair is not receiving the right amount of
electricity. Check the chair and wall outlet connections
for contact.
• The chair has a burned out fuse. Replace it with the
appropriate fuse.
• The problem is within the inner circuit. Contact an
authorized maintenance professional to repair your chair.
Problem
Solution
Beeping noises inside
the chair during
massage sessions.
• You are probably hearing the air pump, mechanical
parts, and motor. This is completely normal.
Troubleshooting
Summary of Contents for MC-2500
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