14
Troubleshooting
Problem: The truMedic® Insta® Foot Massager does not function..
Solution: Ensure the unit is properly plugged into an appropriate outlet and turned on. If the unit lights
up, but the massager does not function, contact truMedic® for service.
Problem: The truMedic® Insta® Foot Massager suddenly powers off.
Solution: Check to ensure the unit is plugged in and powered on.
Solution: Time limit has been reached. The unit will automatically power off after 15 minutes of use.
Solution: The unit has overheated and the temperature protection feature has shut off the unit. Wait
until the unit has cooled completely before resuming use.
Solution: Too much force has been applied to the massaging parts inside the truMedic® Insta®
Foot Massager. Make sure to keep your feet relaxed when inserted into the truMedic® Insta®
Foot Massager. Do not stand up while using the unit or cause undue force to be applied to the internal
mechanisms of the unit.
Have Questions? Call our toll-free hotline at
(888) 264-1766
or visit
support.trumedic.com
