31
TROUBLESHOOTING
I cannot get the
chair to return to its
default position.
The electric wires
and/or plugs are
really hot.
This may happen if you use the chair continuously for too long or
if the massage time frame has ended. If you cannot get the chair to
return to its normal position after waiting for 30 minutes, contact an
authorized maintenance professional for further guidance.
Problem
Solution
This can occur if you use the chair continuously for too long. Turn off
all power, and allow the chair to rest for at least 30 minutes.
If you notice significant heat during any kind of chair usage, stop
using the chair immediately and contact a maintenance professional.
If you notice any problems not listed in this short guide, stop using
your chair immediately. Turn off all power and cut the electricity.
Contact truMedic for more information on repair and maintenance
at 888-264-1766 or [email protected]
