8
Installation dimensions
The dimensions are in mm.
Ø 50
KO
Saphir comfort RC
LA
HW
HW
LE
620
186
301
400
197.5
74
96
213.5
81
15
122
28
10
Ø 50
KO
488
Fig. 11
Truma warranty policy
The warranty is given by Service Australia for 12 months from
the date of purchase against any defect arising from faulty
materials or workmanship.
Repairs will be carried out during normal business hours only
by Service Australia, or its duly authorised service agents,
and are subject to the warranty conditions and exclusions
hereunder.
Warranty conditions
– The company will only provide service on presentation
of proof of purchase, on either the Truma product, or the
Caravan / RV / Pleasure Craft in which the Truma product
has been installed, to any authorised service agent. The
purchaser must allow the service agent to photocopy the
proof of purchase to facilitate his claim to the manufacturer.
– Warranty repairs can only be performed by authorised
service agents and under no circumstances will Service
Australia reimburse repairs carried out by unauthorised per-
sons. Tampering with any part of the product by unauthori-
sed personnel will automatically void the warranty.
– The product must be used solely for domestic purposes
only. If the product is used for commercial purposes the
warranty is 6 months only.
– Where applicable, the products must be used on the ap-
propriate electrical voltage, gas type and pressure, or fuel
source.
– If at any time during the warranty period any part or parts
are replaced with a part or parts not supplied or approved
by Truma, this warranty shall immediately become void.
Important notice
Before calling a service technician please check carefully the
operating instructions, service booklet and warranty terms and
conditions. If the product fails for any of the reasons detailed
therein, or is faulty due to abuse, misuse or improper installa-
tion, then a service fee shall be charged to the purchaser.
If you have any queries regarding the interpretation of the
warranty you should contact Service Australia.
Whilst this book represents service outlets at the time of
printing, changes occur from time to time. Should you have
any queries or wish to locate your nearest authorised service
agent please contact Service Australia.
Warranty does not cover
– Any appliance which has been:
(a) Subject to misuse, neglect, accident or alteration by any
person.
(b) Damaged or destroyed by fire, flood, act of God or other
inevitable accident.
– Fair wear and tear.
– Damage from foreign substances such as dirt or liquid.
– Travelling expenses or call out fee to and from authorised
service agents premises.
– Accommodation or Site Expenses.
– Cleaning of the system. This is considered to be a part of
normal product maintenance.
– Non operation of the appliance or resultant damage to the
unit where the appliance has been operated in an out of
level situation.
– Freight cost of the appliance or parts, to or from, point of
service or transit damage.
– Service Australia / Truma are not responsible for resultant
loss or damage sustained by the purchaser.
– Non operation of the appliance or resultant damage to the
unit where the appliance has not been installed, ventilated,
flued or operated in accordance with the manufacturers
instructions.
Apart from any warranties implied by the Trade Practices Act
1974 or any relevant State legislation all other warranties ex-
press or implied whether arising by virtue of statute or other-
wise are hereby excluded.
