22
Troubleshooting
Problem and possible solutions
Sound is weak.
●
Gently close the battery compartment completely.
●
Clean the hearing instrument.
●
Replace the empty battery.
●
Clean or exchange the ear piece.
Hearing instrument emits whistling sounds.
●
Reinsert the hearing instrument until it fits
securely.
●
Clean or exchange the ear piece.
Sound is distorted.
●
Replace the empty battery.
●
Clean or exchange the ear piece.
Hearing instrument emits signal tones.
●
Replace the empty battery.
Hearing instrument does not work.
●
Turn the hearing instrument on.
●
Gently close the battery compartment completely.
●
Replace the empty battery.
●
Make sure the battery is inserted correctly.
●
Power-on delay is active. Wait several seconds
and check again.
Consult your Hearing Care Professional if you encounter
further problems.
