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True TC650, Owner'S Manual

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True TC650 Owner'S Manual Download Page 29

CHAPTER 2: ASSEMBLY GUIDE

Truefitness.com / 800.426.6570 / 636.272.7100

29 of 171

TREADMILL ASSEMBLY STEPS:

Step 16 Rear Console Cover Assembly:

a)

 Secure the rear console cover assembly to 

the console mast assembly using two bolts 

M5 x 10.

CAUTION: Make sure cabling is NOT 

pinched during installation.

Note: For specific console assembly 

instructions, see the corresponding 

section at the end of Chapter 2: Assembly 

Instructions.

Hardware Required:

2 bolts M5 x 10

Summary of Contents for TC650

Page 1: ... Assembly Guide Warranty Card Included TC650 TC900 TREADMILL OWNER S MANUAL Transcend Console Revision 121617 Escalate15 Console Escalate9 Console Emerge Console ...

Page 2: ...om resources document library ماھ عیمج تاجتنملا ةضورعملا يھ جذومنلا دق فلتخت جتنملا يلعفلا اھمیلست تافصاوم جتنملا تازیملاو جماربلاو ةلباق رییغتلل نود راعشإ مظعمل ام لصی ىتح نآلا لیلد كلاملا ىجری ةرایز www truefitness com تادنتسملل يف تاغل ةیفاضإ ىجری ةرایز www truefitness com resources document library WICHTIG Alle hier gezeigten Produkte sind Prototypen Das tatsächliche Produkt ausgeliefert wird ...

Page 3: ...like The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of extraordinary cardio and strength equipment As a result people all over the world are benefiting from the TRUE experience Innovation across the full product line has made TRUE successful and is a trademark of the TRUE heritage TRUE s patented Heart Rate Control technology is ju...

Page 4: ...69 Web Browser 75 Bluetooth Functions 76 TV Controls 79 Advanced Console Functions 80 Chapter 4B Escalate15 Operation Escalate15 Overview 98 Console Navigation 100 TV Controls 104 Bluetooth Audio 105 Advanced Console Functions 107 Chapter 4C Escalate9 Operation Escalate9 Overview 123 Console Navigation 125 Advanced Console Functions 131 Chapter 4D Emerge Operation Emerge Overview 140 Console Navig...

Page 5: ...ock always unplug this TRUE product before cleaning or attempting any maintenance activity Do not handle the plug with wet hands WARNING To reduce the risk of burns fire electric shock or injury it is imperative to connect each product to a properly grounded 110V electrical outlet A risk of electrical shock may result from improper connection of the equipment s grounding conductor Check with a qua...

Page 6: ... vary by country Position this product so the power cord plug is accessible to the user Keep the power cord away from heated surfaces Do not pull the equipment by the power cord or use the cord as a handle Do not run the power cord along the side or under the treadmill If the electrical supply cord is damaged it must be replaced by the manufacturer an authorized service agent or a similarly qualif...

Page 7: ...and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision Allow only one person at a time on the equipment while it s operating It is the sole responsibility of the owner operator to ensur...

Page 8: ...0 426 6570 636 272 7100 8 of 171 CHAPTER 1 SAFETY INSTRUCTIONS SPACE REQUIREMENTS TRUE s recommendation is to leave a minimum of 24 0 6m on each side of the treadmill and a 79 2 m safety zone at the rear of the treadmill ...

Page 9: ...ovided with the product If it will not fit the outlet have a proper outlet installed by a qualified electrician Do not remove the motor cover or you may risk injury due to electric shock 120 Volt This model is for use on a nominal 120 V circuit and has a grounding plug that looks like the plug illustrated in figure A Make sure the product is connected to an outlet having the same configuration as ...

Page 10: ...Truefitness com 800 426 6570 636 272 7100 10 of 171 CHAPTER 1 SAFETY INSTRUCTIONS ...

Page 11: ...may be worn damaged or missing To replace any worn or missing decals contact TRUE FITNESS by visiting www truefitness com or contact customer service at 800 883 8783 COMPLIANCES This equipment complies with all applicable codes and regulations For a complete list of compliances please visit www truefitness com S A M P L E S A M P L E ...

Page 12: ...ines for Setting Up the Equipment After removing the equipment from the packaging place the equipment on a clean level surface Make sure the electrical cord easily reaches a grounded three pronged outlet Important Electrical Requirements 120V Your TRUE equipment requires a dedicated 120 volt alternating current AC 20 amp grounded outlet circuit This means nothing else can be plugged into the same ...

Page 13: ...LIST ITEM DESCRIPTION Qty A Console Rack 1 B Frame 1 C Pedestal Left 1 D Pedestal Right 1 E Handrail Left 1 F Handrail Right 1 G Lower Console Rack Cover 1 H Lower Shoulder Cover Left 1 I Lower Shoulder Cover Right 1 J Hand Grip Assembly Left 1 K Hand Grip Assembly Right 1 L Rear Console Cover 1 ...

Page 14: ...1 2 8 K Bolt 1 4 20 x 5 8 8 L External Tooth Star Washer M8 8 M Lock Washer 1 4 8 N Spacer 1 O Retainer Power Cord 1 P Wire Tie 2 Tools Required not included Open End Wrenches 15 16 7 8 and 1 2 Hex Keys 5 32 3 16 4mm and 8mm Screwdrivers 2 Phillips with 4 long tip 2 Phillips with 8 long tip 5 16 slotted approximately 6 long CAUTION Use caution when assembling treadmill Unpacking and assembling of ...

Page 15: ...ty 9 Bolts M8 x 25 Qty 1 Lock Nut M8 Step 1 Remove Motor Cover Step 2 Pedestal Installation a Remove the screw o and washer n and then the seven remaining identified screws from the motor cover Keep all motor cover hardware for reassembling the motor cover to the treadmill frame at Step 11 b While pulling the sides slightly outward remove the motor cover from the treadmill frame B by pulling upwar...

Page 16: ...oute the cables exiting from the right pedestal to the appropriate connection point as shown Cables will be marked for easy identification b Remove the nut and washer attached to the coaxial cable as shown c Pass the front of the coaxial cable through the hole in the electrical panel and reinstall the washer and nut on the coaxial cable ...

Page 17: ...cation shown Note Do not operate treadmill with drip guard assembly removed Required Hardware Qty 1 Lock Washer M8 Qty 1 Bolt M8 x 25 a Connect the wire coming from the bottom of the Contact Heart Rate CHR grip assembly to the corresponding wire located in the pedestal arm as shown b Secure each CHR grip assembly to the pedestal arm with four screws and four lock washers Note Confirm each grip ass...

Page 18: ...ack tubing on top of the pedestal tubing cradles CAUTION Do not pinch cabling during this step b Install 8 Bolts 5 16 24 x 1 1 2 and 8 external tooth lock washers through the pedestal tubing cradle and console rack but do not tighten c Tighten all hardware from steps 2a to 6c d Install 4 M4 x 12 H screws and tighten Hardware Required 8 Lock Washer M8 8 Bolts 5 16 24 x 1 1 2 4 Screws M4 x 12 ...

Page 19: ...t all wires from the left and right pedestal arms to the wires from the upper console rack cover as shown all cables will be connected regardless of console option Do not over torque the coax TV cable b Route all cables into the underside of the upper console rack cover as shown to prevent wire pinching when installing the bottom console rack cover ...

Page 20: ...htly up inside the console rack first Next carefully raise up the front edge while making adjustments so the safety clip docking bracket and long screw boss passes up through the safety key mechanism Warning Do not force the installation of the bottom cover Hardware Required 9 bolt M4 x 12 a Secure the left and right shoulder trim assemblies to the console rack using 14 bolts M4 x 12 Hardware Requ...

Page 21: ...S Step 10 Handrail Assembly a Fully insert the handle and then loosely install the bolts While slightly rotating the handle to best align the seams and holding inwards securely tighten the bolts Warning When starting the bolts be careful not to cross thread them Hardware Required 4 bolts 1 4 20 x 3 4 ...

Page 22: ...crews M5 x 8 for later in this step c Install the 220V power inlet assembly as follows Disconnect the wires one at a time as you transfer them from the original 110V panel to the 220V panel Note The 220V panel has a green blue and a brown color dot on it The colored dots correspond to which color cables should be installed at those locations Begin moving the GREEN YELLOW wire over to the GREEN dot...

Page 23: ...PTER 2 ASSEMBLY GUIDE Truefitness com 800 426 6570 636 272 7100 23 of 171 TREADMILL ASSEMBLY STEPS Step 12 220V Wiring Conversion Optional a See below for the wiring conversion to switch from 110V to 220V ...

Page 24: ...wards b From the treadmill user s position slide the motor cover into position over the motor compartment While slightly flexing the sides outwards carefully lower the motor cover into position Try to avoid dislodging the rubber bolt head caps Next push the motor cover firmly downwards to engage the two snap action engagement clips Note If a rubber cap came out flex the motor cover outwards at thi...

Page 25: ...ts and their M5 screws Note To properly engage the two small clips at the bottom of the inserts flex upwards and then carefully guide in the clips as the part is lowered g Rotate and lower the rubber trim rings into proper position next to the motor cover Engage their retaining stems into the motor cover inserts Note The trim rings can rotate 180 degrees In one position they will fit without gap s...

Page 26: ...p 14 Safety Key a Locate the Safety Key attached to the console rack b Attach the Safety Key clip to the anchor plate located on the console rack when not working out c Attach the safety key clip to clothing at the beginning of any workout CAUTION Read treadmill Owner s Manual before attempting any workout ...

Page 27: ...thing before each workout and when equipment is in use to ensure an immediate halt of all treadmill belt activity if the user is unable to continue TREADMILL ASSEMBLY STEPS Step 15A Safety Key E Stop Overview 1 2 4 3 Safety Key Feature Number Safety Key Clip 1 Safety Key Pull Cord 2 Safety Stop 3 Console Rack 4 ...

Page 28: ... belt activity Note The safety key pull cord length allows free range of motion for the user within the normal workout parameters identified within this owner s manual Shown to the left is the engaged position of the safety key e stop Note the safety stop outer sleeve that covers the safety stop to denote the engaged position When the safety stop is engaged all treadmill belt activity will cease a...

Page 29: ...over Assembly a Secure the rear console cover assembly to the console mast assembly using two bolts M5 x 10 CAUTION Make sure cabling is NOT pinched during installation Note For specific console assembly instructions see the corresponding section at the end of Chapter 2 Assembly Instructions Hardware Required 2 bolts M5 x 10 ...

Page 30: ...ht turn section B of foot clockwise or counter clockwise using a 7 8 inch open end wrench to level the rear of treadmill d Tighten nut A until it is secured against bottom of treadmill Note The recommended gap between A and B is 1 4 on a flat floor a Install the power cord retainer assembly in the order shown but do no tighten b Rotate power cord retainer down and tighten the screw to push the ret...

Page 31: ...y release and position itself to a position half way between on and off thus opening the power circuit If this should occur please wait 10 minutes and then reset the Circuit Breaker by rocking the power switch fully to the OFF position O and then rocking the power switch back to the ON position If it does not reset or the Circuit Breaker operates again udner normal use contact True Fitness at 1 80...

Page 32: ...APTER 2 ASSEMBLY GUIDE Truefitness com 800 426 6570 636 272 7100 32 of 171 TREADMILL ASSEMBLY STEPS Step 20 Leveling Feet Decline Kit Optional a Remove the leveling feet from the treadmill frame as shown ...

Page 33: ...it Optional a Secure the optional decline kit to the treadmill frame in the identified areas using four bolts 1 4 20 x 3 4 per kit b Screw the leveling feet into the optional decline kit holes as shown Note The bracket is left and right side sensitive so confirm you are using the correct bracket Hardware Required 8 bolts 1 4 20 x 3 4 ...

Page 34: ...allation Place protective padding on the floor and carefully place the treadmill on its left side on the protective padding Loosen the 11 notated screws already assembled on the treadmill frame and position the corresponding 11 slots on the power cord managment hardware between the 11 screws and the treadmill frame Note The TC900 should already be assembled before proceeding with Step 1 Preparing ...

Page 35: ...ting and enlarging the gap between both prongs Return the wire retainer clips to the neutral position after all three cables are routed through Note To optimize cable retention in the guide channel of the core management hardware insert the three cables in the following order based on cord diameter Ethernet coaxial and power cable Position the cord management hardware to allow seamless transition ...

Page 36: ...t coaxial and power cables to the corresponding outlet s Restore the treadmill deck incline grade to zero percent while confirming the three cables maintain correct positioning along the guide channel in the cord management hardware Shown below is the suggested exit location of the cables near the rear leveling foot but the cables may exit at other locations from the guide channel depending on the...

Page 37: ...CHAPTER 2 ASSEMBLY GUIDE Truefitness com 800 426 6570 636 272 7100 37 of 171 WIRING DIAGRAMS ...

Page 38: ...CHAPTER 2 ASSEMBLY GUIDE Truefitness com 800 426 6570 636 272 7100 38 of 171 WIRING DIAGRAMS ...

Page 39: ...CHAPTER 2 ASSEMBLY GUIDE Truefitness com 800 426 6570 636 272 7100 39 of 171 WIRING DIAGRAMS ...

Page 40: ...Truefitness com 800 426 6570 636 272 7100 40 of 171 CHAPTER 2 ASSEMBLY GUIDE WIRING DIAGRAMS ...

Page 41: ...1 TREADMILL ASSEMBLY STEPS Transcend Console Assembly Step 1 Ground Data and Coaxial Cables 2 3 1 Locate the Ground Wire Coaxial Cable and Data Cable USB coming from the console Partially thread the bottom two console attachment screws into the console Truefitness com 800 426 6570 636 272 7100 41 of 141 ...

Page 42: ...le into the keyholes on the console mast assembly Partially thread the top two console mounting screws and then fully tighten all four console mounting screws using a long Phillips screwdriver Item Description Quantity 4 Ground Wire 1 5 Data Cable USB 1 4 5 CHAPTER 2 ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS Transcend Console Assembly Truefitness com 800 426 6570 636 272 7100 42 of 141 ...

Page 43: ...nterparts as shown below Note Position the rubber boot over the coaxial cable connection point Item Description Quantity 6 Data Cable USB 1 7 Coaxial Cable 1 6 7 CHAPTER 2 ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS Transcend Console Assembly Truefitness com 800 426 6570 636 272 7100 43 of 141 ...

Page 44: ...hernet 1 Connect the Auxillary Power Supply AUXPS and Communication Cable Ethernet to the corresponding ports on the console placing any excess cord length inside the console 8 9 CHAPTER 2 ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS Transcend Console Assembly Truefitness com 800 426 6570 636 272 7100 44 of 141 ...

Page 45: ...al to the corresponding location on the console mast assembly marked GND using the screw that is currently there Position the unused Fan and CSAFE cables inside the pedestal Item Description Quantity 10 Ground Wire 1 11 Ferrite 1 12 Wire Tie 1 CHAPTER 2 ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS Transcend Console Assembly Truefitness com 800 426 6570 636 272 7100 45 of 141 ...

Page 46: ...0 636 272 7100 46 of 141 Locate the Ground Wire Coaxial Cable and Data Cable USB coming from the console Partially thread the bottom two console attachment screws into the console Item Description Quantity 1 Ground Wire 1 2 Data Cable USB 1 3 Coaxial Cable 1 Step 1 Ground Wire Coaxial and Data Cables 2 1 3 ...

Page 47: ...Cable USB through the console mast assembly Set the bottom two console mounting screws which were partially thread into the console into the keyholes on the console mast assembly Partially thread the top two console mounting screws and then fully tighten all four console mounting screws using a long Phillips screwdriver Item Description Quantity 4 Ground Wire 1 5 Data Cable USB 1 5 4 ...

Page 48: ...SB Auxillary Power Supply AUXPS Communication Cable Ethernet and Coaxial Cable to the corresponding ports on the console placing any excess cord length inside the console Note Position the rubber boot over the coaxial cable connection point Item Description Quantity 6 Auxillary Power Supply Cable 1 7 Data Cable USB 1 8 Coaxial Cable 1 9 Communication Cable Ethernet 1 6 7 8 9 ...

Page 49: ...he ground wire to the console mast assembly in the location identified using a M4 screw Secure the ground wire ring terminal to the corresponding location on the console mast assembly marked GND using the screw that is currently there Position the unused Fan and CSAFE cables inside the pedestal Item Description Quantity 10 Ground Wire 1 11 Ferrite 1 12 Wire Tie 1 12 11 10 ...

Page 50: ...tness com 800 426 6570 636 272 7100 50 of 141 Locate the ground wire and Data Cable USB coming from the console Partially thread the bottom two console attachment screws into the console Item Description Quantity 1 Ground Wire 1 2 Data Cable USB 1 Step 1 Ground Wire and Data Cable 1 2 ...

Page 51: ...Cable USB through the console mast assembly Set the bottom two console mounting screws which were partially thread into the console into the keyholes on the console mast assembly Partially thread the top two console mounting screws and then fully tighten all four console mounting screws using a long Phillips screwdriver Item Description Quantity 3 Ground Wire 1 4 Data Cable USB 1 3 4 ...

Page 52: ...Connect the Data Cable USB located in the console mast assembly to the Adapter Cable located in the console and position the connectors and any excess cable length in the bottom of the console Connect the auxillary power supply AUXPS cable to the corresponding console port Item Description Quantity 5 Auxillary Power Supply Cable 1 6 Data Cable USB 1 5 6 ...

Page 53: ...ound Wire Secure the ferrite on the ground wire to the console mast assembly in the location identified using a M4 screw Secure the ground wire ring terminal to the corresponding location on the console mast assembly marked GND using the screw that is currently there Item Description Quantity 6 Ground Wire 1 7 Ferrite 1 8 Wire Tie 2 6 7 8 ...

Page 54: ...72 7100 54 of 141 Step 5 Console Wiring Position the unused Coaxial COMM Fan and CSAFE cables in the bottom of the console Note Position the rubber boot over the coaxial cable connection point Item Description Quantity 9 Coaxial Cable 1 10 Communication Cable Ethernet 1 11 Fan Cable 1 12 CSAFE Cable 1 10 12 11 9 ...

Page 55: ...tness com 800 426 6570 636 272 7100 55 of 141 Locate the Ground Wire and Data Cable USB coming from the console Partially thread the bottom two console attachment screws into the console Item Description Quantity 1 Ground Wire 1 2 Data Cable USB 1 Step 1 Ground and Data Cables 1 2 ...

Page 56: ...ble USB through the console mast assembly Set the bottom two console mounting screws which were partially thread into the console into the keyholes on the console mast assembly Partially thread the top two console mounting screws and then fully tighten all four console mounting screws using a long Phillips screwdriver Item Description Quantity 3 Ground Wire 1 4 Data Cable USB 1 3 4 ...

Page 57: ...Connect the Data Cable USB located in the console mast assembly to the Adapter Cable located in the console and position the connectors and any excess cable length in the bottom of the console Connect the auxillary power supply AUXPS cable to the corresponding console port Item Description Quantity 5 Auxillary Power Supply Cable 1 6 Data Cable USB 1 5 6 ...

Page 58: ...nd Wire Secure the ferrite on the ground wire to the console mast assembly in the location identified using a M4 screw Secure the ground wire ring terminal to the corresponding location on the console mast assembly marked GND using the screw that is currently there Item Description Quantity 6 Ground Wire 1 7 Ferrite 1 8 Wire Tie 2 8 7 6 ...

Page 59: ...onsole Assembly Step 5 Console Wiring Position the unused Coaxial COMM Fan and CSAFE cables in the bottom of the console Note Position the rubber boot over the coaxial cable connection point Item Description Quantity 9 Coaxial Cable 1 10 Communication Cable Ethernet 1 11 Fan Cable 1 12 CSAFE Cable 1 9 10 11 12 ...

Page 60: ...171 TREADMILL OVERVIEW CHAPTER 3 PRODUCT OVERVIEW Contact Heart Rate Pad Console Assembly Safety E Stop Key Belt Adjustment Bolts Straddle Covers Belt On Off Switch Circuit Breaker and Power Cord Leveling Feet Contact Heart Rate Pad Quick Access Keys ...

Page 61: ... Removal of the key from the console will stop belt motion to prevent injury in an emergency The safety key must be in place on the Alpine Runner and should be attached to the user s clothing The Alpine Runner will not operate if the safety key is not attached to the Alpine Runner Belt The moving surface of the Alpine Runner on which the user walks or runs Straddle Covers Stationary covers on eith...

Page 62: ...ture is necessary between the strap and the userâ s skin for proper transmission Sweat from exercise works best but ordinary tap water may be used prior to the workout if desired A Note on Chest Strap Heart Rate Monitoring The chest strap produces a radio signal that the Alpine Runner reads and registers as the user s heart rate The accuracy of a reading may be affected when outside interference i...

Page 63: ... rate with how they feel to ensure safety and comfort Consult a physician to determine target heart rate Using heart rate to control a workout takes the guesswork out of the workout settings Consult a physician before using heart rate controlled workouts for advice on selecting a target heart rate range Also it is important to use the Alpine Runner for several workouts in the manual mode while mon...

Page 64: ...ONS Available programs vary depending on the console option selected Please refer to the chart to the below for assistance in determining which programs are available on this unit CONSOLE OPTIONS Transcend16 Escalate15 Escalate9 Emerge YES YES YES YES YES YES YES YES YES YES Quick Start A workout in which the user controls all settings The workout continues until it is ended by the user Manual Use...

Page 65: ... the mid point of the workout then decrease to the finish Distance Workouts Choose any one of our 4 common distance workouts 5k 10k 2 mile or 4 mile The user controls both the SPEED and INCLINE of the Alpine Runner throughout the workout Saved Workouts Access to previously saved custom workouts Custom Incline Build a custom INCLINE profile using up to 30 segments A user friendly setup screen allow...

Page 66: ...a few beats of the user s target HRC Intervals Intervals of WORK and REST determined by target heart rate The Alpine Runner begins in MANUAL control Users should gradually increase their workout intensity until their heart rate is within 10 bpm of their target At this point the Alpine Runner takes over to control speed and incline to maintain the user s HR within a few beats of their target The re...

Page 67: ...uefitness com 800 426 6570 636 272 7100 67 of 171 CHAPTER 4A TRANSCEND OPERATION TRANSCEND OVERVIEW Touchscreen Display Auxillary LCD Display Reading Rack Warning Decal Headphone Jack USB Jack Cooling Fan ...

Page 68: ...ort workout data to an external USB drive or update the console software Auxiliary LCD Display Displays workout data that can be easily viewed regardless of which mode is displayed on the Touchscreen Display Available on the 16 model only Reading Rack This ledge on the console can be used to hold a book magazine e reader or tablet computer during a workout Cooling Fan Integrated fan that delivers ...

Page 69: ...is touching Because of this capacitive touchscreens are highly responsive and do not require pressure to register a touch TOUCHSCREEN NAVIGATION TRUE recommends that users familiarize themselves with the different screens to ensure that they are safely taking advantage of all of the features that this equipment has to offer Icon Character Map This console uses several icons to provide users with a...

Page 70: ...ser controls all settings The workout continues until it is ended by the user B Safety Instructions Displays a list of safety instructions for users to review prior to beginning a workout C Workout Finder Displays a list of preset workouts D Language Options Allows users to choose between 12 language options E Audio Device Displays the Audio Device interface without starting a workout F TV Display...

Page 71: ...t swipe through the workout list A or the preview window B until the desired workout is selected and press next C B A B C A C SWIPE Workout Data Entry Screens Workout data entry screens allow the user to input their personal information or workout goals prior to beginning a preset workout To set a value touch the heading A of the value and adjust the slider B to the desired setting or manually ent...

Page 72: ...A1 B Incline Displays the current incline level C Heart Rate Information When the user is wearing a heart rate chest strap or utilizing the contact heart rate system their heart rate will be displayed in beats per minute bpm and in the graphic meter The graphic meter is based on age and will gauge the user s approximate heart rate within 3 target levels Weight Loss Aerobic or Performance D Speed D...

Page 73: ...h between preset speeds or incline levels D Cool Down This button is displayed by touching the Show Hide Tools button B and allows the user to end their current workout with a two minute low intensity cool down period When Cool Down is activated the unit is in manual mode and the user directly controls all settings E Fan On Off This button is displayed by touching the Show Hide Tools button B and ...

Page 74: ...able screens Workout Summary Screen At the end of a workout the Summary Screen will display an overview of the workout data The Workout data can be saved to the TRUE Fitness mobile app via Bluetooth by touching the Save Button A and then touching the Tap to Get Data from Device button within the app The workout data can also be exported to USB drive by inserting the drive into the console s USB po...

Page 75: ...he previous page displayed B Screen Toggle Allows the user to switch back and forth between full screen and regular mode C Keyboard Displays the onscreen keyboard to allow users to input text D Home Displays the browsers home page See advanced console options for instructions on setting the homepage E Address Bar Displays the web address of the page that is being displayed and allows users to inpu...

Page 76: ...ion Button A Ensure that the device is discoverable via Bluetooth and press the Bluetooth Button B to search for devices A D B C The console will complete a scan for available Bluetooth devices Once the scan is complete simply touch the name of the desired device C to begin the pairing process If the device is not listed verify that it the Bluetooth is enabled and that the device is discoverable T...

Page 77: ...to operate For iOS devices press Pair E to accept the request For Android devices press Accept F to accept the request E I G F H J Once the Bluetooth pairing request has been accepted the playback screen will be displayed During playback users can control volume G pause advance or replay tracks by using the navigation buttons H and toggle between available audio sources by touching the Change Audi...

Page 78: ...uch the heart icon A and select the desired device from the list in the popup window Bluetooth Headphones With the Bluetooth headphone feature users can enjoy wireless audio from TV Virtual Active and Internet media To pair Bluetooth headphones touch the headphone button A on any workout data screen that contains an audio element and select the desired device from the popup list This feature is un...

Page 79: ...rite shows A Volume Controls Increases Decreases or Mutes the audio volume from the TV program B Change Audio Toggles between available audio sources C Channel Controls Used to display a full list of available channels or to change channels one at a time D Closed Captioning Toggles the closed captioning on or off This button will only be visible when the program displayed supports closed captionin...

Page 80: ...corner of the home screen When the word TRUE B begins to flash release the logo and press and hold the lower right corner of the screen C Main Menu After successfully entering service mode the screen below will be displayed From this menu users can access all of the service mode features by navigating through the various menus A B C Menus can be accessed by touching the selection buttons Touch Exi...

Page 81: ...at the console is currently configured to B Serial Number The serial number of the console not the base unit C Tuner Type The type of TV tuner installed in the console D Software Version Firmware Version Nucleus Firmware Version Product Version Bios The current versions of software and firmware that are installed on the console E System Software Sum Displays OS data that is used in the production ...

Page 82: ...into sub categories and allows to users configure the console and to set up various functions of the unit Setup Menu Product Setup The Product Setup screen allows users to view the current console configuration To view the console configuration select the Product Setup button A Sub categories can be accessed by touching the selection buttons Touch Exit to return to the Home screen Touch Back to re...

Page 83: ... not taken Calibration can take up to two minutes to complete Do not stand on the treadmill during the calibration procedure Verify that the machine is free of all parts and tools Keep children and animals at a safe distance Calibration Steps From the Main Menu press the Setup button From the Setup Menu press Calibration A Press the Calibrate key B When complete the console will display Calibratio...

Page 84: ...rtant for troubleshooting purposes when viewing the system s error log Setting the Clock From the Main Menu press the Setup button From the Setup Menu press the Clock Button A Touch the arrows B to adjust the date and time and use the slider button C to select AM or PM Once the correct time and date are entered touch the Next key D Use the slider E or swipe through the list of time zones until the...

Page 85: ...Save button C to save the images to the console A B D C E F Additional Screen Saver Options Custom Screen Saver images can be deleted by touching the clear button D The amount of time the console must be idle before the screen saver engages can be adjusted by using the Screen Saver Time Slider E The Sleep timer is a function that will turn off the console s back light after a period of time to sav...

Page 86: ...will need to be placed on a USB drive in a folder named facility case sensitive Importing Facility Images Touch the Facility Images button A Insert the USB drive that contains the images into the console s USB port Verify the images in the preview window B Touch the Save button C to save the images to the console A B D C Facility images can be deleted by touching the clear button D Once loaded cor...

Page 87: ...eens until the TV Setup Steps have been completed Traditional TV Setup Steps From the Setup Menu touch TV Setup A Select the Begin Scan button B A C D E F B Select the type of signal to search for C Analog Digital or Both Digital is selected by default When analog is selected the correct analog standard is automatically selected NTSC M for the United States Touch the Source Slider D to select betw...

Page 88: ...e use of a proprietary set top box IPTV Setup Steps Complete the Network Setup on page 57 From the Setup Menu Touch TV Setup A Touch the IPTV Slider Button B to enable IPTV and the console will automatically search for IPTV channels If desired the AUX inputs can be enabled by touching the Enable AUX Input button A C D B Once the Console has finished searching a list of available channels will be d...

Page 89: ...e Exporting TV Setup Data to USB Complete the TV Setup process Insert a blank USB drive into the consoleâ s USB port When all desired channels are listed in the Channel List A touch the Export Scan to USB Button B Importing TV Setup Data from USB Navigate to the TV Setup screen Insert the prepared USB stick into the console s USB Port Touch Import Scan from USB A Once the import process is complet...

Page 90: ...en A Press the Add Channel Button B to access the Add Channel Screen Use the Up Down Arrows C to adjust the values Standard Frequency Network and Channel Number Channel frequencies must be obtained from your television service provider Once all values are correct press OK D to save the channel Deleting Channels Touch the channel to be deleted to select it Press the Delete Channel Button A Press De...

Page 91: ...reen A Touch the desired channel in the Channel List B to select it Touch the channel again to enter the logo screen Setup Menu C A B Setup This console is compatible with the Broadcast Vision CAB System These options should remain inactive unless the system has been purchased through Broadcast Vision Please refer to the instructions that accompanied the CAB system for setup instructions Touch the...

Page 92: ...ary and then press connect Configuring Netpulse Touch the Netpulse Enabled Slider button B to enable it Touch the Configure Netpulse Button C On the screen that follows touch the Test Network button Once the screen displays the message All network tests passed select the Install button The screen will then display the message Installation was successful Touch the Back button to return to the Netwo...

Page 93: ... console will attempt to read heart rate data from the contact heart rate grips before reading data from a wireless chest strap When this option is turned off telemetry heart rate will take priority D Max Speed Regulator Enable When Enabled the maximum speed of the unit can be limited by using the max speed slider E LCD Brightness Use the slider to adjust the brightness of the touchscreen display ...

Page 94: ...isplayed until closed by a user D Workout Summary Timeout Determines the amount of time the Workout Summary Screen will remain on the display By choosing the Off setting the summary will be displayed until ended by a user E Pause Timer This setting will limit the amount of time that a workout can be paused before it automatically ends By choosing the Off option the unit will remain paused until th...

Page 95: ... Distance C is the total distance in miles that the belt has traveled Distance D is the amount of distance the belt has traveled since the last time the Clear Mileage button E was pressed The Distance Clear Mileage feature is helpful for tracking mileage in a preventive maintenance schedule Touching the Program Usage button F will provide a list of programs that have been used on the unit and how ...

Page 96: ...ator there is outside interference from another source This unit is designed to receive 5 khz non coded transmissions only C Keypress When a quick access key is pressed on the unit NONE will change to indicate which key is being pressed In the event of a stuck key the key that is being engaged will display D Fan Speed Control Using the slider allows users to test the fan independent of a program E...

Page 97: ...n but it is not recommended Diagnostics Menu Software Update TRUE may periodically release software updates to ensure users enjoy the best workout experience available Due to the complex nature of this procedure it is recommended that any software update be completed by a TRUE certified service professional Diagnostics Menu Touch Screen Touching the Touchscreen key A will open the touchscreen cali...

Page 98: ... 636 272 7100 CHAPTER 4B ESCALATE15 OPERATION escalate15 overview Left Right Selection Buttons TFT Display Cooling Fan Up Down Selection Buttons Navigation Buttons Start TV Button USB Jack Headphone Jack Back Button Reading Rack Enter Stop ...

Page 99: ...Displays the TV interface USB Jack Allows users to export workout data to an external USB drive or update the console software Headphone Jack Standard 3 5mm audio jack used to connect headphones to the console during media playback Back Button Used in navigate back within various console features Reading Rack This ledge on the console can be used to hold a book magazine e reader or tablet computer...

Page 100: ...and then press the Enter button B C E B G H F D A C Quick Start Starts a Quick Start workout in which the user controls all settings The workout continues until it is ended by the user D Workout Finder Displays preset workouts categorized by goal focus categories E Safety Instructions Displays a list of safety instructions for users to review prior to beginning a workout F Audio Device Displays th...

Page 101: ...B and then press Enter C Workouts can also be viewed in an uncategorized list by selecting the Show All Workouts option D Workout Data Entry Screens Workout data entry screens allow the user to input their personal information or workout goals prior to beginning a preset workout To set a value A select it using the Left Right Selection Buttons B and then use the Up Down Selection Buttons C to adju...

Page 102: ...se data points vary by program but include Time Distance and Pace B Incline Displays the current incline level C Heart Rate Information When the user is wearing a heart rate chest strap or utilizing the contact heart rate system their heart rate will be displayed in beats per minute bpm and in the graphic meter The graphic meter is based on age and will gauge the user s approximate heart rate with...

Page 103: ...s been selected press Enter C to confirm the selection D A C B F G E D Fan This tool toggles the cooling fan on and off E Cool Down Allows the user to end their current workout with a two minute low intensity cool down period When Cool Down is activated the unit is in manual mode and the user directly controls all settings F Change Units Allows users to change the data readouts between English Sta...

Page 104: ... summary or to export the workout data they can select More Time D and press the Enter Button C to extend the time that the summary remains on the screen A B D C TV CONTROLS This console has an integrated HDTV Tuner which allows the user to watch live programming in crisp clear high Definition The TV controls are built in to a Workout View Screen to allow the user to monitor their workout while en...

Page 105: ... is discoverable via Bluetooth and press the Enter Button B to search for devices The console will complete a scan for available Bluetooth devices Once the scan is complete use the Up Down Selection Buttons C to select the desired device from the list of available devices and press Enter D If the device is not listed verify that it the Bluetooth is enabled and that the device is discoverable Use t...

Page 106: ...quest must be accepted in order for this feature to operate For iOS devices press Pair E to accept the request For Android devices press Accept F to accept the request Once the Bluetooth pairing request has been accepted the playback screen will be displayed During playback users can control volume by using the Up Down Selection Buttons G and advance or replay tracks by using the navigation button...

Page 107: ... Button A When the TRUE Logo B begins to flash release the navigation button and press and hold the Enter Button C Service Main Menu After successfully entering service mode the Main Menu will be displayed From this menu users can access all of the service mode features by navigating through the various menus B A C Menus can be selected by using the Up Down Selection buttons Touch Back to return t...

Page 108: ...ly configured to B Serial Number The serial number of the console not the base unit C Tuner Type The type of TV tuner installed in the console D Software Version The current version of software that is installed on the console E Firmware Version The current version of firmware that is installed on the console F BIOS Version The current BIOS version that is installed on the console G System Softwar...

Page 109: ...utton on the main menu The Setup Menu is separated into seven sub categories and allows to users configure the console and to set up various functions of the unit Setup Menu Product Setup The Product Setup screen allows users to view the current console configuration Sub categories can be selected by using the Up Down Selection buttons Touch Back to return to the main menu ...

Page 110: ... Calibration can take up to two minutes to complete Do not stand on the treadmill during the calibration procedure Verify that the machine is free of all parts and tools Keep children and animals at a safe distance WARNING The Potentiometer Value C should only be adjusted by a trained service professional Any adjustment made to the Potentiometer Value may result in unexpected errors or damage to t...

Page 111: ...t log Setting the Clock From the Main Menu select the Setup menu From the Setup Menu select Clock A Use the Left Right Selection Buttons B to select the desired value C Use the Up Down Selection Buttons D to adjust the value to the desired setting Once the correct time and date are entered select Next E and press Enter F Use the Up Down Selection Buttons G to scroll through the list of time zones ...

Page 112: ... Screen Saver Options Custom Screen Saver images can be deleted by selecting Clear Current Slides E and pressing Enter B The amount of time the console must be idle before the screen saver engages can be adjusted by selecting Screen Saver Time F and using the Left Right Navigation buttons G to select the desired time The Sleep timer is a function that will turn off the console s back light after a...

Page 113: ...ve in a folder named facility case sensitive Importing Facility Images Select Facility Images A and press Enter B Insert the USB drive that contains the images into the console s USB port Verify the images in the preview window C Select Save D using the Up Down Selection Buttons E and press Enter B to save the images to the console Facility images can be deleted by selecting the Clear F and pressi...

Page 114: ...uttons B to highlight Begin Channel Scan C Highlight Enable Aux Input and press Enter to Enable or disable the console s AUX inputs Use the Up Down Selection Buttons B to highlight the type of signal is being used E Then press Enter D to select the appropriate signal type Analog Digital or Both Digital is selected by default When analog is selected the correct analog standard is automatically sele...

Page 115: ...Insert a blank USB drive into the console s USB port When all desired channels are listed in the Channel List A use the Up Down Selection Buttons B to highlight Export Scan to USB C and press Enter D Importing TV Setup Data from USB Navigate to the TV Setup screen Insert the prepared USB stick into the console s USB Port Highlight Import Scan from USB A using the UP Down Selection Buttons B and pr...

Page 116: ...access the Add Channel Screen Use the Left Right Navigation Buttons C to select between the available values Standard Frequency Network and Channel Number Channel frequencies must be obtained from your television service provider Use the Up Down Selection buttons D to adjust each value Once all values are correct press Enter E to save the channel Deleting Channels Highlight the channel to be delet...

Page 117: ...ntify and select their favorite TV channels with minimal interruption to their workout Adding Channel Logos Navigate to the TV Advanced Screen A Select the desired channel in the Channel List B and press the Enter Button C Select the logo D that corresponds to the selected channel and press Enter C to save Repeat these steps for each channel for which a logo is available B A D C C ...

Page 118: ...rd D Save Workout Enabled Turn on this feature to allow users to save custom workouts to the console E Contact Heart Rate Has Priority When enabled the console will attempt to read heart rate data from the contact heart rate grips before reading data from a wireless chest strap When this option is turned off telemetry heart rate will take priority F LCD Brightness Adjusts the brightness of the TFT...

Page 119: ...oosing the off setting the data entry screen will be displayed until closed by a user F Workout Summary Timeout Determines the amount of time the Workout Summary Screen will remain on the display By choosing the Off setting the summary will be displayed until ended by a user G Pause Timer This setting will limit the amount of time that a workout can be paused before it automatically ends By choosi...

Page 120: ... the total distance in miles that the belt has traveled Distance D is the amount of distance the belt has traveled since the last time the Clear Mileage E feature was used The Distance Clear Mileage feature is helpful for tracking mileage in a preventive maintenance schedule Statistics Menu Program Usage Selecting the Program Usage screen A will provide a list of programs that have been used on th...

Page 121: ...data If there is a reading displayed without the use of a heart rate strap or simulator there is outside interference from another source This unit is designed to receive 5 khz non coded transmissions only C Fan Speed Control Allows users to test the fan independent of a program D Keypress When a quick access key is pressed on the unit NONE will change to indicate which key is being pressed In the...

Page 122: ...t by highlighting Clear D and pressing Enter C but it is not recommended Diagnostics Menu Software Update TRUE may periodically release software updates to ensure users enjoy the best workout experience available Due to the complex nature of this procedure it is recommended that any software update be completed by a TRUE certified service professional Diagnostics Menu Advanced The advanced screen ...

Page 123: ...570 636 272 7100 123 of 171 CHAPTER 4C ESCALATE9 OPERATION escalate9 overview TFT Display USB Port Warning Decal Stop Headphone Jack Numeric Keypad Selection Buttons Reading Rack Incline Keys Speed Keys Start Selection Buttons ...

Page 124: ...ole can be used to hold a book magazine e reader or tablet computer during a workout USB Port Allows users to export workout data to an external USB drive or update the console software Numeric Keypad A small panel of keys on the console that allow the user to quickly enter numeric data Headphone Jack Standard 3 5mm audio jack used to connect headphones to the console during media playback Warning...

Page 125: ...s no workout in progress From this screen the user is able to select from various options to begin a workout A Workout Finder Displays preset workout selections by category B Quick Start Starts a Quick Start workout in which the user controls all settings until the workout is ended by the user C Language Options Allows users to choose between 12 language options A B B C ...

Page 126: ...press the Next Selection Button C Press and hold the Next selection button to return to the previous screen Workout Data Entry Screens These screens allow users to input their personal information or workout goals prior to beginning a workout To set a value press the Selection Button for the value you wish to change A and use the and keys B to adjust the value to the desired setting Users may also...

Page 127: ...hoose custom data points to be seen in this display See Workout Data Screen Controls F Show Tools section B Time Displays the time elapsed for the current workout C Incline Shows the current incline of the treadmill D Speed Shows the current speed of the treadmill belt E Custom Data Display 2 By Default this display will show the calorie count for the current workout Users can also choose custom d...

Page 128: ...for the control they wish to use D C F E A B A Change View Switches between the available Workout Data Screens B Cool Down Pressing this button allows the user to end their current workout with a two minute low intensity cool down period When Cool Down is activated the unit is in manual mode and the user directly controls all settings C HRC Cruise Engages Heart Rate Control to allow the equipment ...

Page 129: ... select the console name C from the list of available sources on your device TV and FM Radio require the optional Broadcast Vision receiver E Activate Speed When the Activate Speed Selection Button is pressed various preset speeds will appear Pressing one of the Speed Selection Buttons A will allow the user to quickly and conveniently switch to that preset speed Pressing the selection button B aga...

Page 130: ...ly toggle between data To pair a Bluetooth heartrate strap press the Bluetooth heartrate button D and select the desired strap from the list Pressing the Unit Selection Button E will change the units displayed between English and Metric Workout Summary Screen At the end of a workout the Summary Screen will display an overview of the workout data The workout data can be exported to a USB drive by i...

Page 131: ... Workout Finder icon blinks release and hold the Workout Finder selection button C until the service screen displays Service Menu The first screen displayed after entering service mode is the Service Menu From this menu technicians can access all of the service mode features by selecting different categories To select a category use the scroll selection buttons A to highlight a category B Once a c...

Page 132: ...urrently configured to B Software Version The current version of software that is installed on the console C Units Displays the units the console is currently using as default U S or Metric D Max Speed The maximum speed the unit is able to reach E Min Speed The minimum Speed the unit is able to maintain F Max Incline The maximum percentage that the unit can be inclined G Min Incline The minimum pe...

Page 133: ...tings highlight a category A by using the scroll selection buttons B and pressing the enter selection button C to confirm the selection Utilities Menu Product Setup Displays the model configuration information Utilities Menu Software Update TRUE may periodically release software updates to ensure users enjoy the best workout experience available Due to the complex nature of this procedure it is re...

Page 134: ...audio source is connected to the wireless transmitter and both the source and the transmitter are powered on 1 Use the Scroll Selection Buttons A to highlight the desired transmitter series from the list BV TV SERIES 1 9 B Broadcast Vision Transmitters BV TV SERIES 2 Mye and Fantaay Transmitters BV TV SERIES 4 Cardio Theatre LCS Transmitters BV TV SERIES 8 Cardio Theatre xTV Transmitters BV TV SER...

Page 135: ...a channel push the Save Selection Button E to save the channel NOTE The order in which the channels are saved determines the order that they are displayed in standard user mode 6 Repeat steps 4 and 5 for each additional audio source 7 If a channel needs to be removed use the Channel Selection Buttons D to scroll to the channel and press the Unsave Selection button F 8 Once all desired channels are...

Page 136: ...he options Once the changes are complete press the back selection button E and the changes will be automatically saved A B E D C Language Select a default Language for the unit All settings and workout data will be displayed in that language Units Choose how the workout data is displayed by default Save Workout Turns the saved workout feature on or off Heart Rate Priority Determines the order in w...

Page 137: ...the off setting the data entry screen will be displayed until closed by a user Summary Timeout Determines the amount of time the Workout Summary Screen will remain on the display By choosing the Off setting the summary will be displayed until ended by a user Pause Time This setting will limit the amount of time that a workout can be paused before it automatically ends By choosing the Off option th...

Page 138: ...strap or simulator there is outside interference from another source C Contact HR Ensures the unit is receiving the data by displaying the user s heart rate when the contact heart rate pads are gripped D Speed Incline Cal Speed Incline Cal calibration is selected by default in this menu To run a calibration press the enter selection button E and then follow the on screen instructions Production Te...

Page 139: ...an be cleared by pressing the enter selection button A but it is not recommended Statistics The statistics menu displays an overview of the treadmill s running data The overview includes distance time average speed maximum speed manual program count preset program count and apple device connections These statistics can be exported to a connected USB drive by using the scroll selection buttons A to...

Page 140: ...636 272 7100 CHAPTER 4D EMERGE OPERATION EMERGE OVERVIEW Incline LED Display Upper LED Display Lower LED Display Speed LED Display HRC Cruise Control Enter Workout Finder USB Port Reading Rack Start Speed Keys Incline Keys Stop Warning Decal ...

Page 141: ...heir data and start to begin the workout Enter Press this key to confirm a selection in a preset workout HRC Cruise Control Engages Heart Rate Control to allow the equipment to maintain the user s current heart rate through automatic speed and incline adjustments when the user is utilizing heart rate monitoring Warning Decal Important safety information for users to review prior to using the equip...

Page 142: ...nter button C To begin a Target HRC Workout press the HRC Cruise Control button D followed by the Enter button C Workout Data Entry Before beginning a preset workout the console will ask the user for information in order to give more accurate workout data To adjust the Data Value A use the and Speed Keys B Once the desired value is displayed press Enter C to move to the next Data Value Once all da...

Page 143: ...age Heart Rate Max Heart Rate Average Speed Max Speed Distance and Calories To Clear the Summary and return to the home screen press the Stop button A Exporting Workout Data to a USB Drive The Emerge console gives users the ability to export their workout data to a USB drive When this option is enabled the screen below will appear before the Workout Summary To export the data insert a USB drive in...

Page 144: ... Enter Button B until the unit beeps again about 3 seconds Then release the Enter button and when the Upper LED Display C reads Maintenance Mode press the Enter Button B to enter maintenance mode Maintenance Mode Navigation The Maintenance Mode is divided into three categories Calibration Diagnostics and Configuration To select a category use the UP and DOWN Incline Keys A until the category is li...

Page 145: ... displayed on the Upper LED Display B and then press and hold the Stop Button to reset the console or simply remove and replace the safety key CALIBRATION Calibration will conduct a basic test of the drive and incline systems to ensure that they are operating as intended Calibration may also be used by technicians to troubleshoot system faults This process will take full control of the treadmill a...

Page 146: ... treadmill will pause if it does not detect a normal amp draw which would be indicative of the weight of the user on the treadbelt Timer 1 will set the amount of time before the console displays a PPD Notification and Timer 2 will set the amount of time that the notification is displayed before the treadbelt is stopped Cooldown Adjusts the length of the cooldown time at the end of a workout ERP Wa...

Page 147: ...ll display HR Test Telemetry Use a wireless heart rate strap or simulator to test if the unit is receiving wireless heart rate data If there is a reading displayed without the use of a heart rate strap or simulator there is outside interference from another source Contact Ensures the unit is receiving the data by displaying the user s heart rate when the contact heart rate pads are gripped Cooldow...

Page 148: ...tative please visit www truefitness com CLEANING THE EQUIPMENT After Each Use Use GymWipes Antibacterial wipes or spray a solution of 30 parts water to 1 part mild detergent to dampen a soft cloth and wipe all exposed surfaces Use a LCD screen cleaner or spray a solution of 1 part 91 isopropyl alcohol and 1 part water to dampen a soft cloth and wipe the surface of the console This helps remove fin...

Page 149: ...rifts off center you must make adjustments Important Failure to align the belt may cause the belt to tear or fray which may not be covered under the TRUE Fitness Warranty To stop the running belt press the STOP key Turn the treadmill off CAUTION For your safety use the power switch to turn off the treadmill before making any adjustments Do not adjust the running belt when someone is standing on th...

Page 150: ...ecommends lubricating every three months Locate the belt adjustment bolts in the front belt cover Remove the rubber cover plugs Loosen the belt adjustment bolts in the front belt cover Lift the belt and apply the lubricant to the center of the deck Center and re tension the belt using the directions above Walk on the unit at 2MPH for about 60 seconds to spread the lubricant evenly through the belt...

Page 151: ...or cage motor control board and heat sink motor compartment Move treadmill and vacuum underneath Lubricate elevation pivot points including rear stabilizing feet and the lift motor screw Lubricate walking belt and deck Inspect all fasteners Inspect all electrical connections Inspect all components for abnormal or premature wear CAUTION Use only TRUE Fitness certified service providers LONG TERM ST...

Page 152: ...e contact information for the closest dealer You may also contact TRUE Fitness customer support team by calling 800 883 8783 or e mailing us at service truefitness com Monday Friday during normal business hours TRUE FITNESS SERVICE DEPARTMENT 865 HOFF ROAD ST LOUIS MO 63366 1 800 883 8783 HOURS OF OPERATION 8 30 A M 5 00 P M CST E MAIL service truefitness com CONTACTING SALES Interested in TRUE Pr...

Page 153: ...u are not sure if the actual product is damaged or not You must sign the bill of lading as damaged when accepting the shipment Once you have opened the box and you have determined something is indeed damaged please gather the serial number model number description and photos of damages Please make sure the photos include the damaged product as well as the damaged box the product arrived in Contact...

Page 154: ...r pauses randomly Damaged power cord Replace power cord Power cord not fully seated in socket Inspect power connection at the unit and outlet Safety e stop key not fully engaged Re engage the safety e stop key to the console Insufficient power Verify output voltage from 20A outlet with a voltmeter Error code is displayed on console Contact TRUE Fitness Customer Pinched or loose main communication ...

Page 155: ...cause of the interference until heart rate reading are stable If the probable source of interference is plugged into the same outlet move the suspect source to another outlet Environmental interference from computers Environmental interference from motor driven appliances Environmental interference from cell or cordless phone Environmental interference from Wi Fi router Fault Code Category Descrip...

Page 156: ...oltage Retry calibration Verify AC Voltage at Outlet Fault CN08 Calibration Failed Lower Limit Not Reached Console During incline calibration the incline stalled before reaching what should be the lower limit Console displays Fault Calibration not saved Incline disabled Power cycle Check cable connections Incline Potentiometer value out of range Run incline calibration Contact dealer or TRUE servi...

Page 157: ...peed sensor is not providing speed data Dirty or misaligned speed sensor Contact dealer or TRUE service High Belt Deck Friction Lubricate treadbelt Contact dealer or TRUE service Low Line Voltage Check AC line voltage Fault IN01 Incline Stall Incline Incline not moving when commanded Console displays Fault Calibration not saved Incline disabled Power cycle Check cable connections Run incline calib...

Page 158: ... Loose Cable Check cable connections Motor Control Board Contact dealer or TRUE service Fault A105 Motor Controller Fault AC MCB Phase C Circuit Open Loose Cable Check cable connections Motor Control Board Contact dealer or TRUE service Fault A106 Motor Controller Fault AC MCB Phase B Circuit Open Loose Cable Check cable connections Motor Control Board Contact dealer or TRUE service Fault A107 Mot...

Page 159: ...ler or TRUE service Low Line Voltage Check AC line voltage Fault A115 Motor Over Temp AC MCB Over Temperature on Motor Drive High Belt Deck Friction Lubricat treadbelt Contact dealer or TRUE service Low Line Voltage Check AC line voltage Fault A116 Motor Controller Fault AC MCB Brake Gate Driver Fault Loose Cable Connection Check cable connections Drive Motor Contact dealer or TRUE service MCB Fau...

Page 160: ...ontact dealer or TRUE service MCB Fault A126 Motor Controller Fault AC MCB PFC Driver Fault Loose Cable Connection Check cable connections Drive Motor Contact dealer or TRUE service MCB Fault A127 Motor Controller Fault AC MCB Elevation Peak Over Current Console displays Fault Calibration not saved Incline disabled Power cycle Check cable connections Run incline calibration Incline Potentiometer v...

Page 161: ...k Friction Lubricate treadbelt Contact dealer or TRUE service High belt tension Check drive belt and walking belt tension Low Line Voltage Check AC line voltage Dirty or misaligned speed sensor Contact dealer or TRUE service Fault SC05 Motor Over Speed Smart Card Overspeed High Belt Deck Friction Lubricate treadbelt Contact dealer or TRUE service Line Voltage Check AC line voltage Dirty or misalig...

Page 162: ...quipment failure resulting from or caused by improper assembly installation failure to follow instructions and warnings in owner s manual accident misuse abuse unauthorized modification or failure to provide reasonable and necessary maintenance TRUE Fitness shall not warrant the performance of the heart rate system on its products as the heart rate system performance varies based on user s physiol...

Page 163: ...red beyond the applicable labor warranty period 8 This Limited Warranty which is given expressly and in lieu of all other express warranties constitutes the only warranty made by TRUE 9 ANY IMPLIED WARRANTY INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IS LIMITED IN DURATION AND REMEDY TO THE TIME PERIOD COVERED BY THE LIMITED WARRANTY SOME STA...

Page 164: ...er ____ b Website ____ c Advertisement ____ d Referral ____ e Current Customer ____ f Other_______________ 2 Why did you purchase a TRUE product ___ a Design Appearance ___ b Dealer Suggestion ___ c Price Value ___ d Quality Construction ___ e Performance ___ f TRUE Reputation ___ g Other_________________________ 3 Please indicate your type of facility ___ a Apartment Condo ___ b Corporate Fitness...

Page 165: ...quipment failure resulting from or caused by improper assembly installation failure to follow instructions and warnings in owner s manual accident misuse abuse unauthorized modification or failure to provide reasonable and necessary maintenance TRUE Fitness shall not warrant the performance of the heart rate system on its products as the heart rate system performance varies based on user s physiol...

Page 166: ...red beyond the applicable labor warranty period 8 This Limited Warranty which is given expressly and in lieu of all other express warranties constitutes the only warranty made by TRUE 9 ANY IMPLIED WARRANTY INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IS LIMITED IN DURATION AND REMEDY TO THE TIME PERIOD COVERED BY THE LIMITED WARRANTY SOME STA...

Page 167: ...er ____ b Website ____ c Advertisement ____ d Referral ____ e Current Customer ____ f Other_______________ 2 Why did you purchase a TRUE product ___ a Design Appearance ___ b Dealer Suggestion ___ c Price Value ___ d Quality Construction ___ e Performance ___ f TRUE Reputation ___ g Other_________________________ 3 Please indicate your type of facility ___ a Apartment Condo ___ b Corporate Fitness...

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