6 2
TRUE RESIDENTIAL LINE
Q. CAN I PUT 2 UNITS FLUSH AGAINST EACH OTHER WITHOUT SPACING?
A. Yes, usually. In typical climate controlled temperature/humidity conditions our units can be installed
flush against each other. However, if you place your units in a humid, non-climate controlled area, ½ to 1
inch of spacing between the units will help prevent potential condensation buildup.
Q. DOES TRUE SELL THE WOOD DOORS ON OVERLAY?
A. No, for wood front doors, reach out to your cabinet maker and provide them with the overlay template
available on the right hand side of our document library:
http://www.true-residential.com/Support/Document-Library/
Q. DOES THE OVERLAY COME WITH THE HANDLE?
A. No, our handle can be ordered as an accessory, or any pull can be added to your overlay drawer.
Q. DO TRUE UNITS HAVE A ZERO CLEARANCE HINGE?
A. Yes. No spacing is needed on the either side of our unit. It can be placed flush with adjoining cabinetry
and still open fully.
Q. WHY DOESN’T THE WARRANTY COVER COMMERCIAL UNITS IN MY HOME?
A. Due to Department of Energy regulations on refrigerator energy use, we are not able to market and sell
our commercial units in homes. Providing a warranty to home users is included in this.
Q. WHAT IS THE DECIBEL RATING OF THE UNITS?
A. 42-47 db.
Q. HOW DO I CHANGE THE LIGHTING?
A. For models that include a color button, simply push the button until the desired color appears. For
15 inch models without a color button press Light + ^ up temperature arrow at the same time until your
desired color is reached. On 24 inch dual zone models press Mode + Light.
Q. MY DISPLAY WAS READING “REF” WHAT DOES THAT MEAN?
A. The REF code is shown when the cabinet doesn’t reach the desired set temp in the allotted time. The
problem may be that the door was left open or very hot product was loaded into the unit. To reset the
code, simply power off, and power on the refrigerator. If the code returns, please contact True for service.
Q. I DON’T SEE A SERVICE COMPANY IN MY AREA, WHO CAN I CALL?
A. Please call True’s service line: 844.746.9423 or email us: [email protected] to have us help find
an appropriate servicer for your cabinet.
Q. DOES MY REFRIGERATOR HAVE TO BE COVERED OUTDOORS?
A. No. True units are able to be installed free standing. If left exposed to the elements throughout winter
months, a cover will help preserve the life and beauty of your True product.
Q. WHAT SHOULD I DO IN THE WINTER? DO I HAVE TO BRING IT IN? HOW COLD CAN IT GET BEFORE IT’S A PROBLEM?
A. In regions with cold winters (consistently below 30 degrees), True refrigerators should be turned to
off, and emptied of all contents. If exposed to the elements, covering your cooler will extend its life and
beauty.
Summary of Contents for TBC-24-R/L-OG-B
Page 2: ...THANK YOU FOR YOUR PURCHASE ...
Page 9: ...7 15 INCH 24 INCH INSTALL GUIDE I n s t a l l a t i o n S p e c i f i c a t i o n s 7 12 ...
Page 27: ...25 15 INCH 24 INCH INSTALL GUIDE Back of drawer 8 7 6 24 INCH DRAWER OVERLAY PANEL ...
Page 32: ...30 TRUE RESIDENTIAL LINE DISENGAGED 1 4 7 2 5 8 3 6 9 10 11 FINAL ASSEMBLY ENGAGED ...
Page 52: ...50 TRUE RESIDENTIAL LINE S h e l v i n g A d j u s t m e n t 50 51 ...
Page 54: ...52 TRUE RESIDENTIAL LINE S t a c k i n g K i t I n s t r u c t i o n s 52 58 ...
Page 67: ...CONTACT US www true residential com 636 240 2400 toll free 888 616 8783 AD 8 14 60 975557 ...