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............ www.truemfg.com ............

True Food Service Equipment, Inc.

IF THE COMPRESSOR WILL NOT RUN

1. If there is no voltage at the compressor 

terminals, follow the wiring diagram 

and check back from compressor to the 

power supply to find where the circuit is 

interrupted.

2. If power is available at the compressor 

terminals, and the compressor does not 

run, check the voltage at the compressor 

terminals while attempting to start the 

compressor.

If voltage at the compressor terminals is 

below 90% of the nameplate voltage, it 

is possible the motor may not develop 

sufficient torque to start. Check to 

determine if wire sizes are adequate, 

electrical connections are loose, the 

circuit is overloaded, or if the power 

supply is inadequate.

3. On single phase compressors, 

a defective capacitor or relay may 

prevent the compressor starting. If the 

compressor attempts to start but is 

unable to do so, or if there is a humming 

sound, check the relay to see if the relay 

contacts are damaged or fused. The relay 

points should be closed during the initial 

starting cycle, but should open as the 

compressor comes up to speed.

Remove the wires from the starting 

relay and capacitors. Use a high voltage 

ohmmeter to check for continuity 

throughout the relay coil. Replace 

the relay if there is not continuity. 

Use an ohmmeter to check across the 

relay contacts. Potential relay contacts 

are normally closed when the relay is 

not energized, current relay contacts 

are normally open. If either gives an 

incorrect reading, replace the relay.

Any capacitor found to be bulging, 

leaking, or damaged should be replaced.

Make sure capacitors are discharged 

before checking. Check for continuity 

between each capacitor terminal and the 

case. Continuity indicates a short, and 

the capacitor should be replaced. 

Substitute a “known to be good” start 

capacitor if available. If compressor then 

starts and runs properly, replace the 

original start capacitor.

If a capacitor tester is not available, an 

ohmmeter may be used to check run 

and start capacitors for shorts or open 

circuits. Use an ohmmeter set to its 

highest resistance scale, and connect 

prods to capacitor terminals.

 

a) With a good capacitor, the  

indicator should first move zero, and 

then gradually increase to infinity.

 

b) If there is no movement of the 

ohmmeter indicator, an open circuit is 

indicated.

 

c) If the ohmmeter indicator moves 

to zero, and remains there or on a low 

resistance reading, a short circuit is 

indicated. Defective capacitors should be 

replaced.

4. If the correct voltage is available 

at the compressor terminals, and no 

current is drawn, remove all wires from 

the terminals and check for continuity 

through the motor windings. On single 

phase motor compressors, check for 

continuity from terminals C to R, and 

C to S. On compressors with line break 

inherent protectors, an open overload 

protector can cause a lack of continuity. 

If the compressor is warm, wait one hour 

for the compressor to cool and recheck. 

If continuity cannot be established 

through all motor windings, the 

compressor should be replaced.

Check the motor for ground by means of 

a continuity check between the common 

terminal and the compressor shell. If 

there is a ground, replace the compressor.

5. If the compressor has an external 

protector, check for continuity through 

the protector or protectors. All external 

inherent protectors on compressors can 
be replaced in the field.

IF THE MOTOR COMPRESSOR STARTS 

BUT TRIPS REPEATEDLY ON THE 

OVERLOAD PROTECTOR

1. Check the compressor suction and 

discharge pressures while the compressor 

is operating. Be sure the pressures are 

within the limitations of the compressor. 

If pressures are excessive it may be 

necessary to clean the condenser, purge 

air from the system, replace crankcase 

pressure regulating valve.

An excessively low suction pressure may 

indicate a loss of charge.

On units with no service gauge parts 

where pressures can be checked, check 

condenser to be sure it is clean and fan 

is running. Excessive temperatures on 

suction and discharge line may also 

indicate abnormal operating conditions.

2. Check the line voltage at the motor 

terminals while the compressor is 

operating. The voltage should be within 

10% of the nameplate voltage rating. If 

outside those limits, the voltage supply 

must be brought within the proper 

range, or a motor compressor with 

different electrical characteristics must be 

used. 

3. Check the amperage drawn while the 

compressor is operating. Under normal 

operating conditions, the amperage 

drawn will seldom exceed 110% of the 

nameplate amperage. High amperage 

can be caused by low damage, defective 

running capacitors, or a defective starting 
relay.

Continued on next page

MAINTENANCE, CARE & CLEANING

Summary of Contents for GDIM-26

Page 1: ...12 13 Maintenance Care and Cleaning Cleaning Condenser Coil 14 15 Cabinet Cleaning 16 17 Light Bulb Replacement 17 Warranty U S A Canada Only 18 INSTALLATION MANUAL FOR GDIM GLASS DOOR ICE MERCHANDISERS GDIM GLASS DOOR ICE MERCHANDISERS TRUE FOOD SERVICE EQUIPMENT INC 2001 East Terra Lane O Fallon Missouri 63366 4434 636 240 2400 FAX 636 272 2408 INT L FAX 636 272 7546 800 325 6152 Parts Departmen...

Page 2: ... www truemfg com True Food Service Equipment Inc ...

Page 3: ...trongly recommend that any servicing be preformed by a qualified individual Unplug the freezer before cleaning and making repairs Setting temperature controls to the 0 position does not remove power to the light circuit perimeter heaters or evaporator fans WARNING Use this appliance for its intended purpose as described in this Owner Manual This cabinet contains fluorinated greenhouse gas covered ...

Page 4: ...2 2 www truemfg com True Food Service Equipment Inc SAFETY INFORMATION ...

Page 5: ...Ozone Depleting chemicals If you are throwing away your old refrigerator make sure the refrigerant is removed for proper disposal by a qualified service technician If you intentionally release any refrigerants you can be subject to fines and imprisonment under provisions of the environmental regulations USE OF EXTENSION CORDS NEVER USE AN EXTENSION CORD TRUE will not warranty any refrigerator that...

Page 6: ...Always grip plug firmly and pull straight out from the outlet Repair or replace immediately all power cords that have become frayed or otherwise damaged Do not use a cord that shows cracks or abrasion damage along its length or at either end When removing the freezer away from the wall be careful not to roll over or damage the power cord HOW TO CONNECT ELECTRICITY WARNING USE OF ADAPTER PLUGS NEVE...

Page 7: ...iately file a claim with the freight carrier if there is damage B Move your unit as close to the final location as possible before removing the wooden skid C Remove door bracket on swinging glass door models see image 1 2 NOTE Keys for coolers with door locks are located in warranty packets UNCRATING INSTALLATION OPERATION INSTRUCTIONS 1 2 REMOTE UNITS This section applies to remotes only Remote c...

Page 8: ...red units positioned on uneven floors Shims must be positioned between rail end and bearing race A Turn the bearing race counter clockwise until the cabinet is level Level front to back and side to side diagonally B Install the desired number of shims making sure the slot of the shim is in contact with the threaded stem of the castor C If more than one shim is used turn the slot at a 90 angle so t...

Page 9: ... is critical to operating success for non mobile models Effective condensate removal and door operation will be effected by leveling C The cooler should be leveled front to back and side to side with a level D Ensure that the drain hose or hoses are positioned in the pan E Free plug and cord from inside the lower rear of the cooler do not plug in F The unit should be placed close enough to the ele...

Page 10: ...8 6 6 6 6 5 4 4 3 35 10 10 8 6 6 6 5 5 4 4 3 2 40 10 8 8 6 6 5 5 4 4 3 2 2 45 10 8 6 6 6 5 4 4 3 3 2 1 50 10 8 6 6 5 4 4 3 3 2 1 1 Wire Gauge for 2 Voltage Drop in Supply Circuits 230 Volts Distance In Feet To Center of Load Amps 20 30 40 50 60 70 80 90 100 120 140 160 5 14 14 14 14 14 14 14 14 14 14 14 14 6 14 14 14 14 14 14 14 14 14 14 14 12 7 14 14 14 14 14 14 14 14 14 14 12 12 8 14 14 14 14 14...

Page 11: ...enter s level in the interior floor in four places A Position level in the inside floor of the unit near the doors Level should be parallel to cabinet front Level cabinet B Position level at the inside rear of cabinet Again level should be placed parallel to cabinet back C Perform similar procedures to steps a b by placing the level on inside floor left and right sides parallel to the depth of the...

Page 12: ...ust circulate down the back wall NOTE If the unit is disconnected or shut off wait five minutes before starting again RECOMMENDATION Before loading product we recommend you run your TRUE unit empty for two to three days This allows you to be sure electrical wiring and installation are correct and no shipping damage has occurred Remember our factory warranty does not cover product loss REPLACEMENT ...

Page 13: ...clock position Adjusting The Defrost Timer time initiated time or temperature terminated Your TRUE freezer contains a defrost system that is temperature terminated however the time clock has been designed with a time termination back up so that the defrost period will not exceed thirty minutes While TRUE requires a minimum 3 defrost periods not to exceed 30 minutes the procedure on this page shoul...

Page 14: ...f there is no movement of the ohmmeter indicator an open circuit is indicated c If the ohmmeter indicator moves to zero and remains there or on a low resistance reading a short circuit is indicated Defective capacitors should be replaced 4 If the correct voltage is available at the compressor terminals and no current is drawn remove all wires from the terminals and check for continuity through the...

Page 15: ...nameplate rating may indicate a broken suction reed or broken connecting rod in the compressor DIAGNOSIS AND REPLACEMENT OF FREEZER CABINET COMPONENTS 1 Defrost Time Clock A Check timer motor to be sure it runs B Check contacts on the defrost timer C Check solenoid windings for continuity to ensure contact switching D Check to be sure defrost actuator pins are in proper position E Check all wires ...

Page 16: ...d the fan with a stiff bristle brush Step 5 After brushing the components off vacuum all dirt residue from the coil fan and surrounding areas Step 6 Replace cardboard cover Carefully slide compressor assembly back into position and replace bolts Step 7 Reinstall louver assembly into unit with appropriate fasteners and clips Tighten all screws Step 8 Connect unit to power and check to see if compre...

Page 17: ... to expose the Condenser The Condenser looks like a group of vertical fins You need to be able to see through the condenser for the unit to function at maximum capacity Do not place filter material in front of condensing coil This material blocks air flow to the coil similar to having a dirty coil THE CLEANING OF THE CONDENSER IS NOT COVERED BY THE WARRANTY HOW TO CLEAN THE CONDENSER 1 Disconnect ...

Page 18: ... plastic scouring pad or soft cloth when you cannot see the grain 3 Use alkaline alkaline chlorinated or non chloride containing cleaners While many traditional cleaners are loaded with chlorides the industry is providing an ever increasing choice of non chloride cleaners If you are not sure of your cleaner s chloride content contact your cleaner supplier If they tell you that your present cleaner...

Page 19: ...detergent medallion applied with a cloth or sponge can be used for routine cleaning B Arcal 20 Lac O Nu Ecoshine applied provides barrier film for fingerprints and smears C Cameo Talc Zud First Impression is applied by rubbing in the direction of the polished lines for stubborn stains and discoloring D Easy off and De Grease It oven aid are excellent for removals on all finishes for grease fatty a...

Page 20: ...ier must also be the same capacity as the drier being replaced 3 Micron level vacuums must be achieved to insure low moisture levels in the system 500 microns or lower must be obtained All claims for labor or parts must be made directly through TRUE All claims should include model number of the unit the serial number of the cabinet proof of purchase date of installation and all pertinent informati...

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