Troubleshooting Error Codes
If the display shows an error code, please refer to this sheet for a potential solution.
Error Code
Cause and Potential Solution
“_ _ _” on display
and beep sounds
Cookware is not compatible with the induction cooktop.
There is no cookware on the induction cooktop.
Make sure the cookware is induction compatible as explained on the previous
page
s
.
E1
Voltage is under 75V
E2
Voltage is over 145V
E3/E4
The unit may be damaged, contact seller for support.
E5
The temperature sensor in the unit is defective or there is a short cir-
cuit. Contact seller for support.
E6
The cooking temperature is over 450
°
F in the TEMP mode. After 3
minutes in standby, the unit will switch off and can it be restarted.
E7
The ventilation area is blocked and heat cannot blow out of the unit
smoothly. This can cause the internal device to over-heat. Please keep a
minimum distance of 2 to 4 inches from the unit to the walls or other
barriers.
To fix the code, turn power OFF, remove plug from outlet, and allow the
unit to fully cool. You can then restart the cooktop.
E9
The temperature of sensor is lower than 122°F after the unit has been
operating for 6 minutes. This may be caused by a big pot of water
heating under a lower power level with a low indoor temperature.
The sensor under the glass is damaged and needs to be replaced. Con-
tact seller for support.
EE
The built-in safety feature function indicates that the unit has been on
for 150 minutes. The induction cooker will display “EE”, make an alert
sound and then go into standby mode. Simply press the ON/OFF button
to restate and resume cooking
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