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5. CE APPROVED
This unit has been EMC tested and meets the requirements with
respect to EN50081-1 emissions and EN50082-1 immunity.
6. THE NUMBER OF TELEPHONES THAT MAY BE
CONNECTED
If you connect too many telephones to your line they may not ring
correctly. To determine the number of telephones that can be
satisfactorily connected to your line, add together the ringer
equivalent numbers (RENs) of all the equipment you wish to
connect. If this number exceeds four, your telephones may not ring.
Your NRX 2 telephone has an REN of one (1). BT telephones have
an REN of one unless otherwise marked.
7. WARRANTY
Trojan Telecom have built the NRX 2 telephone to a high standard.
Our warranty reflects our belief that during it’s working life you
should not experience any mechanical failures.
However, on the rare occasion a breakdown occurs, the NRX
telephone is covered by a two year warranty.
Trojan Telecom will at all times use a sensible and supportive
attitude towards warrantable returns, working with you in
identifying ‘no fault found’.
The following terms and conditions apply:
1) Where we find a genuine warranty failure, Trojan Telecom will
replace the faulty instrument with a one-for-one replacement.
2) It is the responsibility of the user to return the faulty telephone
to Trojan Telecom. We ask you to cover this cost and we will
Approved Use
return your replacement telephone at our expense.
3) We reserve the right to repair the faulty item or replace it
with a similar telephone of the same make.
4) Discontinued models under warranty will be replaced with a
similar or more featured telephone.
5) We reserve the right to charge for items considered to be
chargeable under fair wear and tear.
6) User misuse or any modification carried out to the NRX
telephone by the customer is not considered a manufacturing
fault or component defect. Therefore it is not covered by the
warranty.
7) Accidental damage such as liquid spillage or user damage
will not be covered under the terms of the warranty.
8) When returning the telephone please ensure you fully
complete the returns authorisation form, failure to do so could
cause you unnecessary delay.
The terms of this warranty do not effect your statutory rights.
Warranty applies to UK customers only.
Faulty units should be returned to our service centre at the
following address, together with the completed return form on
the opposite page.
SERVISCOMM
UNIT 2, RED BARNES WAY
McMullen Road, Darlington
DL1 2RR
UK
8
Warranty
Date of Purchase
Model No
Details of Fault
Returns Authorisation Form
Customer Details
Address: .................................
Tel No: ......................
Returns Auth No: .....................
.................................................
Fax No: ......................
.................................................
Account No: ..............
Trojan Telecom's full liability will extend to the cost of repair
or complete replacement of the returned item only.
