OPERATION GUIDE
21
5
Troubleshooting
General Guidelines
The table below provides basic solutions for problems you may encounter
with the printer. We suggest you consult this table to troubleshoot the
problems before calling for service.
If the problem persists or cannot be corrected, please contact your service
technician.
Symptom
Check Items
Corrective Action
The printer will not print
from the computer
Check the
indicator.
Using the information on
page 2
check if an error has occurred and
clear the error.
Check if a status page can be
printed.
If the status page was printed
successfully, there may be a
problem with the connection to the
computer. Refer to
page 11
and
check the connection.
Check the indicators display in
a recognised combination,
refer to
page 2
for further
information.
Turn the power switch Off (O) and
then On (|) again. Submit the print
job again.
Print quality is poor
Refer to
page 22
for information.
Paper is jammed
Refer to
page 22
for information
on jam clearance.
The indicators are off and
the fan is not working
Check the power cable.
Connect both ends of the power
cable securely. Try replacing the
power cable. Refer to
page 12
for
information.
Check the power switch is in
the On (I) position.
Refer to
page 12
for information.
The printer prints a status
page but data from the
computer is not being
printed
Check program files and
application software.
Try printing another file or using
another print command. If the
problem occurs with a specific file
or application, check the printer
settings for that application.
Check the interface cable.
Connect both ends of the interface
cable securely. Try replacing the
printer cable. Refer to for
page 11
information.
Summary of Contents for LP 4022
Page 1: ...Instruction Handbook LP 4022 Laser Printer b w ...
Page 2: ......
Page 4: ...ii OPERATION GUIDE ...
Page 22: ...xxii OPERATION GUIDE ...
Page 26: ...Machine Parts 4 OPERATION GUIDE ...
Page 32: ...Loading Paper 10 OPERATION GUIDE ...
Page 50: ...Troubleshooting 28 OPERATION GUIDE ...
Page 56: ...Options 34 OPERATION GUIDE ...
Page 61: ...UTAX GmbH Ohechaussee 235 22848 Norderstedt Germany ...