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21

Electric shower

Shower inoperable, 
no water flow.

1.1

  Interrupted power 

supply.

1.1.1

  Blown fuse or circuit breaker. Check supply 

Renew or reset fuse or circuit breaker. If it fails 
again, consult a qualified electrician.

1.2

  Unit malfunction.

1.2.1

  Power cut? Check other appliances and if 

necessary, contact local Electricity Supply Co.

1.2.2

  Have unit checked. Contact Customer 

Experience.

1.3

  Thermal cut-out 

operated.

1.3.1

  The thermal cut-out safety device has 

operated. Have the unit checked by a suitably 
qualified service engineer or contact Customer 
Experience.

2

 

Water too hot.

2.1

  Not enough water 

flowing through the 
shower.

2.1.1

  Increase flow rate via temperature control.

2.1.2

  Blocked shower head — clean or replace 

blocked sprayplate in shower head.

2.2

  Blockage in supply.

2.2.1

  Check if stopvalves are fully open.  

Check if a blockage in the inlet filter.

2.3

  Increase in ambient 

water temperature.

2.3.1

  Adjust flow rate to give increased flow.

2.3.2

  Select economy power.

3

  Water too cool  

or cold.

3.1

  Too much flow.

3.1.1

  Reduce flow rate via temperature control.

3.2

  Water pressure below 

minimum required 
(see rating label).

3.2.1

  Is water supply mains or tank fed?

3.2.2

  If tank fed, replumb to mains water supply or 

see 3.2.4

.

3.2.3

  If mains fed, make sure that mains stopvalve 

is fully open and that there are no other 
restrictions in the supply while shower is in use, 
or 

see 3.2.4

.

3.2.4

  Fit pump to give minimum pressure (see rating 

label). Contact Customer Experience for advice.

FAULT FINDING

Important:

 Switch off the electricity at the mains supply and remove the circuit fuse before  

attempting any fault finding inside the unit.

Problem/Symptom         Cause 

                 Action/Cure

Problem

Cause

Action

FAULT FINDING/TROUBLESHOOTING

Summary of Contents for 10.5kW

Page 1: ...rocedure recommended for all electrical appliances The shower head and hose supplied with this product are safety critical parts of your shower Failure to use genuine Triton parts may cause injury and invalidate your guarantee FOR YOUR SERVICE REFERENCE NOTE DOWN THE PRODUCT CODE BELOW FROM THE FRONT OR TOP OF THE BOX ALTERNATIVELY REGISTER BY TEL 024 7637 8321 THIS OFFER IS NOT VALID OUTSIDE THE ...

Page 2: ...ap or fitting other than those specified This appliance is intended to be permanently connected to the water mains and not connected by a hose set A suitable double pole isolation switch for supply disconnections must be incorporated in the fixed wiring circuit in accordance with current wiring rules See Electrical Installation section for further details Mains water pressure only Minimum inlet pr...

Page 3: ...st comply with Water Regulations Building Regulations or any particular regulations as specified by Local Water Company or Water Undertakers and should be in accordance with BS EN 806 2 2 The supply pipe must be flushed to clear debris before connecting to the shower unit 2 3 DO NOT solder pipes or fittings within 300mm of the shower unit as heat can transfer along the pipework and damage componen...

Page 4: ...f at other points in the house whilst the shower is in use If pressure drops appreciably below the minimum the heating elements will automatically cut out NOTE If ever the water becomes too hot and you cannot obtain cooler water first check that the sprayplate in the shower head has not become blocked DO NOT place items such as soap or shampoo bottles on top of the unit Liquid could seep through t...

Page 5: ...upplies 12 13 Electrical installation 14 Fitting the Cover 15 COMMISSIONING PROCEDURE 16 Connecting the PCB cable 17 OPERATING THE SHOWER 18 19 INSTRUCTIONS FOR INSTALLERS SERVICE ENGINEERS ONLY cleaning the filter 20 FAULT FINDING TROUBLESHOOTING 21 22 PRODUCT CODES 23 SPARE PARTS 23 UK SERVICE POLICY UK GUARANTEE REAR COVER PRODUCT FICHE Model 8 5kW 9 5kW 10 5kW Load Profile XS XS XS Energy Effi...

Page 6: ...litres per minute for 10 5kW Maximum static pressure 1000 kPa 10 bar Maximum inlet temperature 28 C Minimum inlet temperature 2 C Inlet connection 15mm diameter Outlet connection BSP male thread MATERIALS ABS Backplate cover controls shower head Acetal Sprayplate Minerally insulated corrosion resistant metal sheathing Elements STANDARDS and APPROVALS Splashproof rating IPX4 Safety Complies with th...

Page 7: ...7 Electric shower 328 mm 215 mm 90mm DIMENSIONS ENTRY POINTS WATER CABLE PLEASE NOTE Deviation from the approved entry points will invalidate product specifications and warranty Fig 1 Fig 2 ...

Page 8: ...e whole installation at the mains supply and remove the correct fuse 3 The shower must be connected to its own independent electrical circuit IT MUST NOT be connected to a ring main spur socket outlet lighting circuit or cooker circuit 3 1 The electrical supply must be adequate for the loading of the unit and existing circuits 4 Check your consumer unit main fuse box has a main switch rating of 80...

Page 9: ...in a bath or shower cubicle It should be readily accessible to switch off after using the shower 7 Where shower cubicles are located in any rooms other than bathrooms all socket outlets in those rooms must be protected by a 30mA RCD 8 The current carrying capacity of the cable must be at least that of the shower circuit protection see Table B 8 1 To obtain full advantage of the power provided by t...

Page 10: ... unit must be mounted on a flat surface which covers the full width and length of the backplate It is important that the wall surface is flat otherwise difficulty may be encountered when fitting the cover and subsequent operation of the unit may be impaired IMPORTANT Water Regulations It is required that the shower head be constrained by a fixed or sliding attachment so that it can only discharge ...

Page 11: ...ds The PRD provides a level of appliance protection should an excessive build up of pressure occur within the shower DO NOT operate the shower with a damaged or kinked shower hose or a blocked shower head This may cause the PRD to operate When commissioning the shower head must be removed from the hose Failure to follow this procedure may cause the PRD to operate Ensure the shower is positioned ov...

Page 12: ...isolating the water supply should maintenance or servicing be necessary If this isolator is fitted in a loft space the loft must have a fixed access ladder and be boarded with appropriate lighting from the access point to the isolator IMPORTANT Before completing the connection of the water supply to the inlet of the shower flush out the pipework to remove all swarf and system debris This can be ac...

Page 13: ...r the plumbing connections have been completed Connect the mains water supply to the inlet DO NOT use excessive force when making the connection Make sure the backplate is square on the wall and tighten the screws which hold it to the wall Turn on the mains water supply and check plumbing connections are watertight and there are no leaks in the pipework connection to the shower NOTE At this stage ...

Page 14: ...s a schematic wiring diagram IMPORTANT When connecting the cable fully tighten the terminal block screws and make sure that no cable insulation is trapped under the screws Loose connections can result in cable overheating NOTE The supply cable earth conductor must be sleeved The outer sheath of the supply cable must be stripped back to the minimum The use of connections within the unit or other po...

Page 15: ... control spindle locates correctly minor adjustment may be necessary to align the control and spindle While applying slight pressure to the cover secure in position with the retaining screws Fit the hose to the shower outlet making sure the outlet of the hose is directed to waste Check the supplied sealing washer is in place DO NOT attach the shower head at this stage IMPORTANT DO NOT connect the ...

Page 16: ...n the electricity supply to the shower at the isolating switch Once water starts to flow from the hose slowly rotate the temperature control fully anti clockwise to the maximum flow position fig 16 It will take about thirty seconds for a smooth flow of water to be obtained while air and any debris is being flushed from the shower When a smooth flow of water is obtained turn the temperature flow co...

Page 17: ...dge which is lowermost when correctly fitted to the socket Guide the cover into position so that the knob spindle locates correctly Ensure the wires and ribbon cable are not trapped While applying slight pressure to the cover secure in position with the retaining screws Turn the electricity supply back on at the isolating switch The power indicator fig 18 will light up It is recommended that the w...

Page 18: ...e a different temperature to the same position on HIGH The COLD setting is for cold water only Adjusting the temperature flow control at this setting will only increase or decrease the flow of the water from the shower head it will not alter the water temperature IMPORTANT It will take a few seconds for the temperature to stabilise once changes have been made NOTE If the stated flow rate required ...

Page 19: ...is adequate water pressure the unit will automatically restore the power to the elements and return to the original setting selected Phased Shutdown In use every time the STOP button is pressed power is switched off to the elements Water will continue to flow for approximately 5 seconds flushing out any remaining hot water This makes sure the next immediate user will not receive a slug of hot wate...

Page 20: ...om of the inlet pipe fig 20 To gain access to the filter remove the trimplate and then unscrew the retaining nut from the bottom of the inlet pipe When cleaning the filter DO NOT use a sharp object as it will cause damage It is preferable to use an old toothbrush or similar To reassemble follow the procedure in reverse DO NOT over tighten the fittings on reassembly Instructions for installers and ...

Page 21: ... 2 Blockage in supply 2 2 1 Check if stopvalves are fully open Check if a blockage in the inlet filter 2 3 Increase in ambient water temperature 2 3 1 Adjust flow rate to give increased flow 2 3 2 Select economy power 3 Water too cool or cold 3 1 Too much flow 3 1 1 Reduce flow rate via temperature control 3 2 Water pressure below minimum required see rating label 3 2 1 Is water supply mains or ta...

Page 22: ... if necessary and then fit new PRD 4 3 Shower head not removed while commissioning 4 3 1 Fit new PRD Commission unit with shower head removed 5 Low Pressure START STOP button flashing 5 1 Low pressure condition 5 1 1 Insufficient water flow available 1 Check filter is not blocked 2 Check water supply to shower is adequate FAULT FINDING Important Switch off the electricity at the mains supply and r...

Page 23: ...Please have your model name available These fitting instructions are intended for use only with the following products Product Code Description HMOPA408W Opal 4 8 5kW White HMOPA409W Opal 4 9 5kW White HMOPA410W Opal 4 10 5kW White HMOPA408BLK Opal 4 8 5kW Black HMOPA409BLK Opal 4 9 5kW Black ARDANZ08W Danzi 8 5kW White ARDANZ09W Danzi 9 5kW White ARDANZ10W Danzi 10 5kW White ARDANZ08BLK Danzi 8 5...

Page 24: ...registered with the Environment Agency under the following scheme Repic Producers take back scheme PTS registration number WEE EJ3466QV All our electric products are labelled accordingly with the crossed out wheeled bin symbol This indicates for disposal purposes at end of life that these products must be taken to recognised collection points such as local authority sites local recycling centres t...

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Page 28: ...iners Card Payment can also be made by pre payment of a pro forma invoice by cheque or postal order Telephone orders are based on information given during the call Before contacting Triton please verify your requirements using the Triton website or your professional installer Triton cannot accept liability for incorrect part identification TRITON UK STANDARD GUARANTEE This guarantee applies only t...

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