Seanet SCU v5
0581-SOM-00002-02
Tritech International Ltd.
Page 34 of 35
Warranty Statement
Tritech International Ltd are herein after referred to as TIL
TIL warrants that at the time of shipment all products shall be free from defects in material and workmanship and
suitable for the purpose specified in the product literature. The unit/system warranty commences immediately
from the date of customer acceptance and runs for a period of 365 days. Customer acceptance will always be
deemed to have occurred within 72 hours of delivery.
Conditions include, but are not limited to, the following:
1. The warranty is only deemed to be valid if the equipment was sold through TIL or one of its approved
distributors.
2. The equipment must have been installed and commissioned in strict accordance with approved technical
standards and specifications and for the purpose that the system was designed.
3. The warranty is not transferable, except or as applies to Purchaser first then to client.
4. TIL must be notified immediately (in writing) of any suspected defect and if advised by TIL, the equipment
subject to the defect shall be returned by the customer to TIL, via a suitable mode of transportation and shall
be freight paid.
5. The warranty does not apply to defects that have been caused by failure to follow the recommended installation
or maintenance procedures. Or defects resulting from normal wear and tear, incorrect operation, fire, water
ingress, lightning damage or fluctuations in vehicles supply voltages, or from any other circumstances that
may arise after delivery that is out with the control of TIL.
6. The warranty does not cover the transportation of personnel and per diem allowances relating to any repair
or replacement.
7. The warranty does not cover any direct, indirect, punitive, special consequential damages or any damages
whatsoever arising out of or connected with misuse of this product.
8. Any equipment or parts returned under warranty provisions will be returned to the customer freight prepaid
by TIL.
9. The warranty shall become invalid if the customer attempts to repair or modify the equipment without
appropriate written authority being first received from TIL.
10.TIL retains the sole right to accept or reject any warranty claim.
11.Each product is carefully examined and checked before it is shipped. It should therefore be visually and
operationally checked as soon as it is received. If it is damaged in any way, a claim should be filed with the
courier and TIL notified of the damage.
Notes
1. The warranty does not apply in the event where a defect has been caused by isolation incompatibilities.
2. Any customer acceptance testing (if applicable) must be performed at either TIL premises or at one of their
approved distributors unless mutually agreed in writing prior to dispatch.
3. TIL reserve the right to change specifications at any time without notice and without any obligation to
incorporate new features in instruments previously sold.
4. If the instrument is not covered by warranty, or if it is determined that the fault is caused by misuse, repair
will be billed to the customer, and an estimate submitted for customer approval before the commencement
of repairs.