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Tripp Lite NetDirector B064-016-02-IPG Owner'S Manual Download Page 53

53

OSD Operation 

(continued)

Upgrade Adapters

In addition to upgrading the KVM firmware, the 

Maintenance

 section 

allows you to upgrade the firmware of the connected SIUs. The 
firmware upgrade file for the master KVM also contains the firmware 
for the SIUs, so you do not need separate files for each SIU. Once 
you have uploaded the most current KVM firmware, the most current 
SIU firmware is available via the 

Upgrade Adapters 

sub-section. 

Note

: Only those SIUs that are directly connected to the master KVM 

switch can be upgraded. SIUs that are connected to cascaded KVMs 
will not be upgradeable via the master KVMs Maintenance section.

To upgrade the firmware to the connected SIUs, follow the steps 
below.

1. Logon to the OSD, and navigate to the 

Maintenance

 section, which 

will open with the 

Upgrade Main Firmware 

sub-section page 

displayed. Select the 

Upgrade Adapters

 sub-section. The 

Upgrade 

Adapters 

page opens, with a list of KVM ports displayed, and the 

model number and firmware version number of the connected SIUs 
listed to the right of the port number.

2. By default, the 

Check Adapter Firmware Version

 box is checked, 

which causes the KVM to check to see if the current firmware is newer 
than that of the firmware file you are using to upgrade the SIUs. If the 
current version is newer, you will not be allowed to continue with the 
upgrade. If you wish to perform a firmware upgrade without checking 
to see if the current firmware version is newer than the upgrade file, 
simply uncheck this checkbox.

3. Click the 

Adapter Firmware Info

 button to display the most current 

SIU firmware versions available on the KVM switch. Compare this 
information with the firmware version numbers displayed in the 

Upgrade Adapters

 list. If the version number displayed next to the 

connected SIUs is older than that in the Adapter Firmware Info list, 
you should upgrade the firmware.

4. Check the checkbox next to each SIU you wish to upgrade. Check the 

master KVM checkbox to automatically check all SIUs at once.

5. Click the 

Upgrade Adapters

 button to begin the firmware upgrade. As 

the upgrade proceeds, progress is shown in the 

Status

 column.

6. When the upgrade is finished, the 

Status

 column will display the text 

Upgrade Successful.

 In the event of a firmware upgrade failure, see the 

SIU Firmware Upgrade Recovery 

section below.

SIU Firmware Upgrade Recovery

Should the SIU firmware upgrade procedure fail, and the SIU becomes 
unusable, follow the steps below.

1. Unplug the SIU from the computer/server it is connected to.

2. Slide the 

Firmware Upgrade Recovery

 switch (located next to the Cat5 

connector) to the 

Recover

 position.

3. Plug the SIU back into the computer/server.

4. Start the SIU firmware upgrade procedure again.

5. After the SIU has been successfully upgraded, unplug it from the 

computer/server, slide the

 Firmware Upgrade Recovery 

switch to the 

Normal

 position, and plug it back in.

Maintenance 

(continued)

Summary of Contents for NetDirector B064-016-02-IPG

Page 1: ...he instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The user must use shielded cables and connectors with this equipment Any changes or modifications to this equipment not expressly approved by Trip...

Page 2: ... 16 The OSD Main Page 16 OSD Tab Bar 17 Connections 18 History 22 Favorites 23 User Preferences 24 Sessions 25 Access 25 Port Configuration 26 User Management 28 Device Management 35 Log 53 Maintenance 54 Download 57 Remote Session Operation 58 Control Panel 58 The OSD Toolbar 69 Multiuser Operation 71 Auto Scanning 71 The Log Server 72 Installation 72 Starting Up 72 The Menu Bar 72 Configure 73 E...

Page 3: ...s we recommend that the computers used to access the switch have at least a Pentium III 1 GHz processor with their screen resolution set to 1024 x 768 For best results a network transfer speed of at least 512 kbps is recommended For the browser based Windows Client DirectX 8 must be installed and at least 150MB of memory available after installation For the non browser AP Windows client DirectX 8 ...

Page 4: ... server with PS 2 ports 164 ft 50m Max Distance B054 001 PS2 Connect to a computer server with PS 2 ports 164 ft 50m Max Distance B055 001 PS2 Connect to a computer server with USB ports No Virtual Media Support 164 ft 50m Max Distance B054 001 USB Connect to a computer server with USB ports No Virtual Media Support 164 ft 50m Max Distance B055 001 USB Connect to a Sun computer server with USB por...

Page 5: ...ange at speeds of 100 Mbps Green Illuminate green at speeds of 1000 Mbps 4 USB Ports Note Only computers connected to the KVM by a B055 001 USB V2 can access the KVMs Virtual Media functionality Additional USB ports support external keyboard and mouse as well as virtual media functionality 5 Reset Switch Note This recessed switch must be pushed with a thin object such as the end of a paper clip or...

Page 6: ...Port LAN 2 The cable that connects the KVM switch to the backup network plugs in here 4 Primary LAN Port LAN 1 The cable that connects the KVM switch to the primary network plugs in here 5 Grounding Terminal Connect the included grounding wire to this terminal to ground the KVM switch 6 Modem Port An optional dial in connection is available for use in the event the KVM switch is not available over...

Page 7: ...lug Always follow your local national wiring codes Position system cables and power cables carefully to ensure that nothing rests on any cable Route the power cord and cables so that they cannot be stepped on or tripped over If an extension cord is used with this device make sure that the total ampere rating of all products used on the cord does not exceed the extension cord ampere rating Make sur...

Page 8: ... and cable clearance The KVM switch can be mounted in a 19 in 1U rack The rack mount brackets can be installed on either the front or the back of the unit so that it can be mounted to the front or back of the rack 1 Depending on whether you front rack mount or rear rack mount the unit remove the two screws located on both sides of the front or back of the unit 2 Use the screws supplied with the ra...

Page 9: ...dered second stage units To set up a two stage installation 1 Ensure that power to all the devices you will be connecting including all pre existing devices on the installation have been turned off 2 Use Cat5e 6 cabling to connect an available KVM port on the first stage unit to a B054 001 PS2 or B055 001 PS2 SIU Note Although USB SIUs will allow you to cascade to a second stage KVM only PS 2 SIUs...

Page 10: ...onnected to port 19 of a B064 032 04 IPG will have a Port ID of 19 A computer server connected to port 9 of a B064 032 04 IPG will have a Port ID of 09 Two Stage Installations Two stage installations will have a two segment Port ID consisting of 4 digits 2 digits per segment The first segment of the Port ID represents the port number of the first stage KVM switch to which the cascaded unit is conn...

Page 11: ...er operation by setting the network parameters and adding users If you are an administrator logging in for the first time you must access the B064 Series KVM Switch in order to give it an IP address to which users can connect B064 Series KVM switches support both standard IPv4 and IPv6 There are three methods of doing this Local Console IP Installer and Browser 1 Local Console After the local cons...

Page 12: ... DNS Server address it is required that you enter the Preferred DNS server but the Alternate DNS server is an optional field See Network section under Device Management for more information on these settings 2 IP Installer For computers running Windows an IP address can be assigned with the IP Installer utility Note In order to use the IP Installer the IP Installer Enabled check box in the Network...

Page 13: ...ox informing you that the change completed successfully appears click OK The B064 Series KVM Switches can be accessed in the following ways via local console an internet browser the AP Windows Client and or the AP Java Client Operating the KVM switch and configuring its settings is done the same regardless of how you connect to the B064 Series KVM Switch the only difference is the way in which you...

Page 14: ...ick View Certificate The Certificate Information dialog box appears Note You may need to run Internet Explorer as an Administrator in order to view and install the certificate b Click Install Certificate c Follow the Installation Wizard to complete the installation Unless you have a specific reason to choose otherwise accept the default options d When the Wizard presents a caution screen click Yes...

Page 15: ...Connect to bring up a login dialog box Provide a Username and Password as provided by your system administrator and click OK to establish a connection with the B064 Series KVM Switch When you have finished with your session click Disconnect to end the connection Message List Lists status messages regarding the connection to the B064 Series KVM Switch Switch to Remote View Once a remote connection ...

Page 16: ... for details this section of the main page will display a welcome message This is disabled by default 7 Interactive Display Panel This is the main work area of the OSD Different interfaces are displayed here depending on your category sub category and sidebar selections AP Client Main Page When logging into the KVM switch via the non browser AP Windows or Java client the following page is displaye...

Page 17: ...s available to Super Administrators or Administrators Users who have been given access Download Users with appropriate permission can click this icon to download the AP Windows Client the AP Java Client and the Log Server This page is available to all users although what downloads a User can access is determined by the Super Administrator or Administrator Note The Download icon is not available vi...

Page 18: ...trator you will not be able to access the connected computers 1 When using the Windows ActiveX Viewer and clicking on a port for the first time a screen will open up and you will be prompted to install the Windows ActiveX control Click on the prompt and choose to install the ActiveX control Note The screen that opens up may display a page that says the web pages certificate can not be trusted If t...

Page 19: ... tree and hide the ports A port s ID number is displayed in brackets next to the port icon For convenience you can give each port a unique name in addition to this ID KVM switches and ports that are on line have their monitor screen icons lit green The monitor screens are gray for devices and ports that are offline Connections continued Scan The Scan function automatically switches among all the p...

Page 20: ... Offline Connect A Connect icon will be located underneath the port list Highlight a port and click Connect to open up a remote session with the selected port displayed Note When accessing the KVM via web browser this page can be sorted by any attribute by clicking on the column header Port Level When a port is selected in the Sidebar tree the Connections sub section will display port connection a...

Page 21: ...ew on the left hand panel Note Right clicking on a port that is already in a Favorites bookmark will give you the option to cut the port out of that bookmark and paste it into another Favorites bookmark 4 Repeat step 3 for any other ports you want to add to your Favorites bookmark Modifying a Favorite To modify a Favorites bookmark right click on it and select one of the options from the pop up me...

Page 22: ...ere is no input from the console for the amount of time set with this function the screen is blanked Key in a value from 1 30 minutes A setting of 0 disables this function The default is 0 disabled When the screen is blanked simply moving the mouse over the screen will bring it back up Note This setting affects the monitor of the local console only Logout Timeout If there is no user input for the ...

Page 23: ...n rights for switches and ports As with the Sessions sub section Super Administrators can see all accounts whereas Administrators can only see Administrator User and Group accounts The browser and non browser Access sub sections are the same except the non browser page includes drop down filters above each column These filters allow you to choose which accounts are displayed For example you can ch...

Page 24: ... on the box in the Config column next to the account you wish to edit Click to toggle Config access on off A check mark enables access an X disables access Note Config checkboxes are provided as a way for Super Administrators and Administrators to customize which ports Administrators and User accounts have Configuration access to In order for the Config checkbox to enable Configuration access to a...

Page 25: ...e being used on the computer connected to the port Cable Length Selects the length of the Cat5e 6 cable being used to connect the port to the SIU The choices are Short less than 32 ft Medium 32 82 ft and Long over 82 ft Access Mode Selects how the port is to be accessed when multiple users are logged onto the same port at the same time Choices are Exclusive Occupy and Share Exclusive The first use...

Page 26: ...only add edit Administrator and User accounts Users with User Management permission can only add edit User accounts Super Administrators can add edit all account types Adding User Accounts There is a default Super Administrator account on the KVM switch that can be used to set up the KVM switch The default Super Administrator username is administrator and the default password is password It is str...

Page 27: ...ccount to be given Configuration access to the connected ports Configuration permission for each port must still be given via the Access sub section of the Port Access section or via the Devices tab in the Adding Editing Users section User Management Allows an account to add edit other accounts Administrators can add edit Administrator and User accounts Users can add edit other User accounts Super...

Page 28: ...nts To delete a user account do the following 1 Select the desired user s name from the Main Panel and click Delete 2 A confirmation dialog box will appear asking if you are sure you want to delete the selected user account Click OK Groups Groups give Administrators and Super Administrators a convenient way to efficiently manage users and devices Since device access rights apply to anyone who is a...

Page 29: ... Notebook section under User Management for details Assign port access rights for a group by selecting the Devices tab See Device Assignment section for details Add more groups and or users and finish configuring the group account later Groups Modifying Groups To modify a group do the following 1 Click the group s name in the Group list or select the group s name in the Main Panel and click Modify...

Page 30: ...ect the group that you want the user to be in 4 Click the Right Arrow to put the group s name into the Selected column and click Save Removing Users From a Group via the User s Notebook To remove a user from a group from the User s notebook do the following 1 Select the user s name from the User List or select the user s name from the Main Panel and click Modify 2 When the user s notebook appears ...

Page 31: ... 4 Click the Right Arrow to put the user s name into the Selected column 5 Repeat the above for any other users that you want to add to the group 6 Click Save when you are done Removing Users From a Group via the Group s Notebook To remove a user from a group via the Group s notebook do the following 1 Select the group s name in the Group list or select the group s name in the Main Panel and click...

Page 32: ... To assign device permissions do the following 1 Select the user group name from the user group list or select the user group name in the main panel and click the Modify button 2 In the user group notebook page that appears click on the Device tab 3 Click on the Access USB or Config checkbox next to the desired port to toggle through the permission options For the Access and USB columns you can ch...

Page 33: ...twork section under Device Management in OSD Operation for details Subnet Mask 2 The IPv4 Subnet Mask of the second network interface is displayed here Note This is not displayed if the Redundant NIC setting is enabled in the Network sub section See Network section under Device Management in OSD Operation for details Gateway 2 The IPv4 Gateway of the second network interface is displayed here Note...

Page 34: ...ure sensors are displayed here You can choose to display the temperature readings in either Celsius or Fahrenheit See Specifications section for fan and sensor location The Operating Mode sub section allows the working parameters of the KVM to be set The settings in this sub section are described in the table below Item Description Force All to Grayscale When this checkbox is checked all of the ac...

Page 35: ...ch will have its IP address assigned to it by a DHCP server upon booting up and the remaining fields in this section will be grayed out This option is checked by default Set IP Address Manually Fixed IP Check this option if you wish to assign an IP address to the KVM yourself When checked the settings fields below will be activated for you to edit IP Address Enter in the desired IP address here Su...

Page 36: ...page is where the external log server can be enabled and set up for use To do this follow the steps below 1 Check the Enable checkbox in the Log Server section 2 In the MAC Address field enter the MAC address of the computer that the log server resides on 3 In the Service Port field enter in a port that the firewall will allow to be used to access the log server The valid port range is between 1 a...

Page 37: ...AP LDAPS authentication and authorization LDAP LDAPS Click to specify whether to use LDAP or LDAPS LDAP Server IP and Port Fill in the IP address and port number for the LDAP or LDAPS server For LDAP the default port number is 389 for LDAPS the default port number is 636 Timeout Set the time in seconds that the B064 Series KVM Switch waits for an LDAP or LDAPS server reply before it times out Admi...

Page 38: ...on Wizard to complete the procedure Install the Active Directory Schema Snap in 1 Open a Command Prompt 2 Key in regsvr32 schmmgmt dll to register schmmgmt dll on your computer 3 Open the Start menu Click Run and key in mmc a Click OK 4 On the File menu of the screen that appears click Add Remove Snap in then click Add 5 Under Available Standalone Snap ins double click Active Directory Schema clic...

Page 39: ...ck OK to complete step 1 of the procedure Common Name userprofile LDAP Display Name userprofile Syntax Unicode String Minimum 1 Maximum 255 Note The Unique X500 Object ID uses periods not commas Step 2 Extend the Object Class With the New Attribute a Open Control Panel Administrative Tools Active Directory Schema b In the left panel of the screen that comes up select Classes c In the right panel r...

Page 40: ... up select userprofile then click OK to complete step 2 of the procedure d Right click on the user s name and select Properties e On the Attribute Editor page of the dialog box that appears select userprofile from the list f Click Edit to bring up the String Attribute Editor g Replace the value shown with su xxxx where xxxx represents the username assigned to the user in the KVM switch User access...

Page 41: ... 2 2 29 db 4 3 29 openssl 0 9 8awin32_Setup exe i Click Apply to save the change and complete the procedure j Repeat Step 3 Edit Active Directory Users With the Extended Schema for any other users you wish to add OpenLDAP Server Installation After downloading the program launch the installer select your language accept the license and choose the target installation directory The default directory ...

Page 42: ...igure below Starting the OpenLDAP Server To start the OpenLDAP Server run slapd the OpenLDAP Server executable file from the command line slapd supports a number of command line options the most important option is the d switch that triggers debug information For example a command of slapd d 256 would start OpenLDAP with a debug level of 256 as shown in the following screenshot Note For details ab...

Page 43: ...IF file that defines the OpenLDAP group for the B064 Series KVM Switch Advanced Network Management Settings continued Using the New Schema To use the new schema do the following 1 Save the new schema file e g B064 Series KVM switch schema in the OpenLDAP schema directory 2 Add the new schema to the slapd conf file as shown in the figure 3 Restart the LDAP server 4 Write the LDIF file and create th...

Page 44: ...k Recovery When this option is checked the ISP connection will remain active until the network connection is reestablished PPP Online Time When this option is checked the ISP connection will remain active for the amount of time you set here A setting of 0 means that the ISP connection will not automatically disconnect itself Dial Out Mail Configuration This section allows you to set up email notif...

Page 45: ...ection to the B064 Series KVM Switch under Windows XP do the following 1 From the Start menu select Control Panel Network Connections Create a New Connection 2 When the Welcome to the New Connection Wizard dialog box appears click Next to move on 3 In the Network Connection Type dialog box select Connect to the network at my workplace and click Next 4 In the Network Connection dialog box select Di...

Page 46: ...x similar to the Add dialog box will appear 2 Delete the old start IP address and replace it with the new one 3 Delete the old end IP address and replace it with the new one Click OK Note To block a computer from accessing the B064 Series KVM Switch you do not need to filter both its IP address and its MAC address Any computer blocked by an IP filter will be denied access to the KVM switch even if...

Page 47: ...t impact RC4 impacts performance the least out of the four encryption methods DES is second to least in impact followed by 3DES and AES Of all the possible combinations a combination of RC4 and DES impacts performance the least Login String The Login String allows the KVMs IP address to be more secure by adding extra text to the end of it When text is entered into the Login String field users will...

Page 48: ...l not be accessible on the connected computers Browser Service When this box is checked browser access to the KVM switch can be limited by selecting one of the three options in the drop down menu Disable Browser Browser access is disabled completely Disable HTTP Browser access is permitted but only when using a HTTPS URL Disable HTTPS Browser access is permitted but only when using a HTTP URL Disa...

Page 49: ...he certificate will not be valid Email Address administrator yourcompany com 3 When all fields have been filled out all fields are required click the Create button 4 Click the Get CSR button and then save the certificate file to a convenient location on your computer This is the file that you give to the third party CA to apply for their signed SSL certificate 5 After you have received the certifi...

Page 50: ...kward or forward to the correct year 3 In the calendar in the Date section click on the current day 4 In the Time section enter in the current time using the 24 hour HH MM SS format 5 Click the Set button in the Time section to apply your changes Network Time To have the time automatically synchronized to a network time server do the following 1 Check the Enable Auto Adjustment checkbox 2 Select a...

Page 51: ... and click in the field to the right of it to bring up a calendar that allows you to select a desired date and time Click the Apply button to display all of the events that occurred between the date time entered into the Start Date Time field and the date time entered into the End Date Time field Information The Information field allows you to type in a key word or string and display only those re...

Page 52: ... Upload Progress bar 6 When the upload is complete a pop up appears stating System will reboot in a few seconds The KVM switch will reboot this may take a few minutes and the upgrade will be complete In the event of a firmware upgrade failure see the Main Firmware Upgrade Recovery section below Main Firmware Upgrade Recovery Should the KVM firmware upgrade procedure fail and the switch becomes unu...

Page 53: ...ou wish to perform a firmware upgrade without checking to see if the current firmware version is newer than the upgrade file simply uncheck this checkbox 3 Click the Adapter Firmware Info button to display the most current SIU firmware versions available on the KVM switch Compare this information with the firmware version numbers displayed in the Upgrade Adapters list If the version number display...

Page 54: ...ackup file follow the steps below 1 Click on the Browse button to the right of the filename field and then navigate to and select the backup file 2 If you set up a password when creating the backup file enter it in the Password field 3 Select as many of the options that are presented as you wish to restore and then click the Restore button Once complete a message appears to inform you that the pro...

Page 55: ...gging out Following the reset allow approximately 30 to 60 seconds before logging back into the KVM If you change the IP address of the KVM the Reset on Exit checkbox is automatically checked To prevent the KVM from resetting and saving the new IP address uncheck this box Note Un selecting this checkbox will only cause the new network settings to be ignored for one logout When you log back in the ...

Page 56: ...a the Windows or Java browser and non browser clients the control panel and its functionality remain the same To display the Control Panel hover your mouse pointer over the top center of the remote screen The Control Panel consists of an icon bar at the top and two text bars at the bottom When the mouse pointer is hovered over an icon the description of the icon is displayed in the text bar When t...

Page 57: ...ence as long as the first key is not the same For example you can use F1 F2 F3 for one action and F2 F1 F3 for another but you cannot use F1 F3 F2 once F1 F2 F3 has been used Remote Session Operation continued The table below lists the default hotkeys along with a description of their functions and their default command sequences Hotkey Description Command Sequence Exit Remote Location Closes you ...

Page 58: ...e created they are available to be assigned to ports with only one macro allowed per port See the Port Configuration section under OSD Operation for details on assigning system macros User Macros The User Macros page allows you to add macros to the KVM switch that can be performed on any of the connected computers using the Macro List feature of the control panel See Macro List section under Contr...

Page 59: ...omize the video settings yourself instead of choosing a pre determined configuration Video Quality Drag the slider bar to adjust the overall quality of the video of the remote computer On slower networks lowering the video quality can help improve keyboard and mouse response time Enable Refresh The remote screen can be set to be redrawn every 1 to 99 seconds eliminating unwanted artifacts that wou...

Page 60: ...nt If the video auto sync fails to align the screen properly use the screen position arrows in the Video Settings screen to make manual adjustments Screen Mode Click this icon to toggle Full Screen mode on off For those accessing the KVM via one of the Windows clients right clicking this icon will toggle Keep Screen Size on off When Keep Screen Size is enabled turning on Full Screen mode will not ...

Page 61: ...ages that users post to the board as well as system messages display in this panel If you disable chat messages that get posted do not appear Ctrl Alt Delete Click this icon to send the Ctrl Alt Delete command to the remote computer Set to Grayscale Click this icon to display the remote video in black and white On slower networks displaying the remote video in black and white can help improve keyb...

Page 62: ...to the Virtual Media screen To remove a media source from the list highlight it and click the Remove button Note Only 3 media sources can be used at any one time with the top 3 sources in the list being the active devices To rearrange the device order highlight the desired device and use the arrow keys on the right of the screen to move the device up or down in the list 4 Some media sources are Re...

Page 63: ... in the upper right of the on screen keyboard and select the desired language To expand the keyboard to include the number pad click on the arrow icon to the right of the language drop down menu Mouse Pointer Click to choose how the local and remote mouse pointers are displayed You can choose to display Dual mouse pointers Crosshairs mouse pointers the local mouse pointer as a tiny dot not availab...

Page 64: ...are having syncing problems after adjusting the mouse properties try the following methods to help synchronize the local and remote mouse pointers Note Mouse synchronization may require several seconds to take effect Wait for 15 to 30 seconds to ensure that the mouse has had enough time to sync When in a remote session move the mouse pointer to the upper center of the screen to open the control pa...

Page 65: ...ontrol panel as well as edit some of its features Customize Control Panel The box on the left side of the screen displays a list of the available control panel features with a checkbox next to each one Check uncheck a checkbox to display or remove the corresponding features icon from the control panel By default all features are included in the control panel Control Panel Style This section allows...

Page 66: ...that you are accessing the connected computers on bus channel 1 and there are 2 users currently accessing bus channel 1 at the same time Snapshot The Snapshot section allows you to determine where snapshots are sent to what file type they are saved as and if saved as a JPEG the quality of the JPEG image Although the Snapshot section is available to both Windows and Java users the two differ in the...

Page 67: ...ck to skip from the current port to the last accessible port on the installation without having to invoke the OSD Click to bring up the OSD Click to close the OSD toolbar Click to invoke Panel Array Mode See Panel Array Mode section under The OSD Toolbar for details As the length of Cat5 cable between the KVM and connected computer can affect video quality this setting is designed to compensate fo...

Page 68: ...aspect ratio Exit Panel Array mode Each panel represents one B064 Series KVM Switch s ports beginning with Port 1 at the upper left and continuing from left to right and top to bottom When the Array is first invoked it scans through each of the ports that were selected for Auto Scanning in the Port Select and Filter functions and displays information about the port port name resolution online stat...

Page 69: ... it Individual users can increase decrease the number of panels they can see in Panel Array mode however the picture quality may get worse as the number of panels is decreased For this reason it is recommended that the user who starts Panel Array mode set it to display at least four panels The Auto Scan function automatically switches among all accessible ports at regular intervals so that the use...

Page 70: ... The first time your run it a screen similar to the one below appears The Menu bar consists of four drop down menus Configure Events Options Help Note If the Menu Bar appears to be disabled select one of the B064 Series KVM Switch units from the list window to enable it 4 Click Next Then follow the on screen instructions to complete the installation and have the Log Server program icon placed on y...

Page 71: ...remove it from the Log Server click OK Descriptions of the fields in this dialog box are shown in the table below Field Description Address This can either be the IP address of the B064 Series KVM Switch or its DNS name if the network administrator has assigned it a DNS name This value must be entered into the ANMS tab of the OSD Device Management Notebook to communicate with the Log Server See Ad...

Page 72: ... unit for the search If no units are selected the search is performed on all of them Priority List Sets the level for how detailed the search results display should be If nothing is selected all results will display If all results do display entries highlighted in Red are of high or Most important to installations security Entries highlighted in Blue are of medium or Less important to installation...

Page 73: ...r of the Log Server The Log Server Main Screen is divided into two main panels an upper List panel that displays all devices that have been added to the Log Server and a lower Event panel that displays the log events for the currently selected B064 Series KVM Switch To select a B064 Series KVM Switch unit in the list simply click on it The Log Server continued Network Retry Network Retry allows yo...

Page 74: ...t is not connected this field displays Waiting This means that the Log Server is not communicating with the B064 Series KVM Switch and will not record its events This occurs when the Log Server s MAC address and or port number have not been set properly The MAC Address and Port for the Log Server computer must be entered into the ANMS tab of the OSD Device Management Section In addition the B064 S...

Page 75: ...he same time or only the remote mouse pointer See Mouse Pointer section under OSD Main Page in OSD Operation for details The display on the remote console is distorted and performing an Autosync doesn t resolve the problem Switch ports to a port with a different resolution and then switch back Lower the resolution and refresh rate for the computer server connected to the port I have been given an ...

Page 76: ...der as a Virtual Media device If the folder is formatted with the FAT16 file system it must be less than 2Gb to be mounted Appendix continued AP Windows Client Troubleshooting Problem Action Windows Client won t connect to the B064 Series KVM Switch DirectX 8 0 or higher must be installed on your computer Remote mouse pointer is out of sync Perform a Video Auto Sync See Video Settings section unde...

Page 77: ...need to have the administrator disable UAC Panel Array Mode Troubleshooting Java Applet AP Java Client Troubleshooting Problem Action The video resolution is of low quality This occasionally occurs when the screens are scaled down to fit into each panel Decrease the number of panels that are displayed When multiple remote users are logged in some of them only receive a partial image The first user...

Page 78: ...h HD15 interface systems e g Sun Blade 1000 servers The display resolution should be set to 1024 x 768 60Hz Under Text Mode go to OK mode and issue the following commands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60 2 Log out 3 Log in Video display problems with 13W3 interface systems e g Sun Ultra serve...

Page 79: ...N Ports x2 RJ45 F Dial In Modem Port RJ45 F Multi User Capability 1 Local 2 Remote 1 Local 4 Remote 1 Local 2 Remote 1 Local 4 Remote Dual Power Supplies Yes Power Input Connector x2 IEC 320 C6 I P Rating 100 240V 50 60Hz 1A Single Power Supply Consumption 120V 43 7W 230V 44 6W Dual Power Supply Consumption 120V 49 1W 230V 50W On Off Power Switch Yes Additional USB Ports x3 USB A F Reset Button Ye...

Page 80: ...nse a temperature greater than 32 C all of the fans will be set to spin at half speed When all four sensors sense the temperature is below 30 C all of the fans will be turned off If any of the four sensors sense a temperature greater than 45 C all of the fans will be set to spin at full speed When all four sensors sense the temperature is below 40 C all of the fans will be set to spin at half spee...

Page 81: ...e states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically TRIPP LITE is not l...

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