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Warranty and Product Registration
Reimbursement dollar limits will be equal to that of the Tripp Lite power protection protector.
Coverage is excluded where a suitable environment for the protection device is not provided,
including, but not limited to, lack of a proper safety ground. Telephone service equipment must
also include a properly installed and operating “primary protection” device at the telephone
service entrance (such devices are normally added during telephone line installation).
All above warranties are null and void if the Tripp Lite product has been improperly installed,
tampered with or altered in any way, or if the connected equipment was not used under normal
operating conditions or in accordance with any labels or instructions. All claims under this
warranty must be submitted in writing to Tripp Lite within 30 days of the occurrence or the
claim will not be considered. This warranty does not include damage resulting from accident or
misuse, and applies to the domestic (USA & Canada) use of these products only. Tripp Lite
reserves the right to determine whether the damage to the connected equipment is due to
malfunction of the Tripp Lite product by requesting the equipment in question be sent to
Tripp Lite for examination. This policy is above and beyond, only to the extent needed, of that
provided by any coverage of connected equipment provided by other sources, including, but not
limited to, any manufacturer’s warranty and/or any extended warranties.
EXCEPT AS PROVIDED ABOVE, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid
limitation(s) or exclusion(s) may not apply to purchaser. EXCEPT AS PROVIDED ABOVE, IN
NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED
OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, Tripp Lite is not liable for any costs, such
as lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of
data, costs of substitutes, claims by third parties or otherwise. Coverage also does not apply to
connected medical and industrial equipment.
To receive service under this warranty, you must be the original purchaser/user of the product
in question. You must obtain a Returned Material Authorization (RMA) number from Tripp
Lite. Products must be returned to Tripp Lite with transportation charges prepaid and must be
accompanied by a brief description of the problem encountered and proof of date and place of
purchase.
FCC Part 68 Notice (United States Only) - For Select Models
If your Modem/Fax Protection causes harm to the telephone network, the telephone company
may temporarily discontinue your service. If possible, they will notify you in advance. If advance
notice isn’t practical, you will be notified as soon as possible. You will be advised of your right
to file a complaint with the FCC. Your telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the proper operation of your equipment.
If it does, you will be given advance notice to give you an opportunity to maintain uninterrupted
service. If you experience trouble with this equipment’s Modem/Fax Protection, please visit
www.tripplite.com/support for repair/warranty information. The telephone company may ask
you to disconnect this equipment from the network until the problem has been corrected or
you are sure the equipment is not malfunctioning. There are no repairs that can be made by
the customer to the Modem/Fax Protection. This equipment may not be used on coin service
provided by the telephone company. Connection to party lines is subject to state tariffs.
(Contact your state public utility commission or corporation commission for information.)
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