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5.1 Help and Support For Your Clearstream 

One of the key differences between our system and many others 
is that  we understand how important customer service is.  
In addition to the standard hardware warranty, we provide lifetime 
technical support for your unit with online help, videos, & FAQ 
sections etc.  
 
For direct support, you can use the contact-us link to raise a  
support ticket or ask a question at: 
www.triotechgroup.com/contact-us

 

HELP

 

A series of Help Videos, latest news  and quick tips are available directly from your 
unit by accessing the 

HELP

 Icon . You can find this in the Video Addon section 

from your menu. 
 
You can also follow us on: 

Twitter    

 

@clearstream2013 

Facebook 

   

/Clearstream.freeTV 

Website   

 

www.triotechgroup.com

 

Summary of Contents for clear stream zoomtak T8+

Page 1: ...Quick Start Guide Version 1 10 www triotechgroup com www triotechgroup com contact sales www triotechgroup com contact support clearstream2013 clearstream freeTV...

Page 2: ...ibed in it may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means except documentation kept by the purchaser for backup purp...

Page 3: ...Network Connection 6 2 4 Enable Smart DNS for UK Services 6 2 5 Configure Your Network 7 2 6 Calibrating Your System 8 3 0 Using Your Remote Controller 8 Chapter 4 System Overview Using Video Addons 9...

Page 4: ...cards 3 x USB 2 0 host connectors Gigabit Ethernet and Dual band wireless network connections Infrared remote controller 1 2 Environment for System Operation Temperature limitation 0 40 C Humidity 20...

Page 5: ...all It is strongly recommended that you use an Ethernet connection rather than a wireless connection to your router If the cable will not reach the location of your router then a longer cable can be p...

Page 6: ...nfigured To check you are online check the system time in the top right of the Home Screen If it is correct then you are already connected and able to watch some TV Should your time be incorrect pleas...

Page 7: ...and ensure the blue radio button is showing next to either WIRED or WIRELESS options depending on how you intend to connect your system The Icon is also available from the PROGRAMS heading on the Hom...

Page 8: ...that came with your unit for details on how your particular remote functions All remote guides can also be found online by going to www triotechgroup com remotes You will then go through a process of...

Page 9: ...our unique Clearstream manage ment software that provides automatic updates when required directly to your unit each time you switch on It also provides several tools to check Internet speed maintain...

Page 10: ...button on your remote to toggle between full screen and picture in picture to change channel Catch up on BBC channel broadcasting showing the last 7 days programming plus more Free content from your f...

Page 11: ...set aspect ratio and subtitles Note This is not available whilst using the FTV TV Guide PLAY PAUSE STOP VIDEO OPTIONS Aspect Ratio Filters AUDIO OPTIONS Audio Offset Boost SUBTITLES FFWD REWIND are cu...

Page 12: ...r channel list press the STOP RETURN buttons and then RETURN to go back to the main menu screen Alternatively you can use the pre installed FTV guide from the home screen to access your Live TV schedu...

Page 13: ...s will be applied automatically when you switch the unit on You will find the Clearstream maintenance Addon by using the RIGHT button on the remote from the main screen You will find the Icon by going...

Page 14: ...with online help videos FAQ sections etc For direct support you can use the contact us link to raise a support ticket or ask a question at www triotechgroup com contact us HELP A series of Help Videos...

Page 15: ...connecting again Q UK On Demand services are not working with script failure or URL not found A Please go to www triotechgroup com ondemand to fix your Smart DNS Q One of my Addons is not working but...

Page 16: ...o why not get a discount for your friend and receive a free gift for yourself Just go to www triotechgroup com refer for details on how to get something extra for you and your friend If you are lookin...

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