Access Point Deployment Guide
57
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AP Communication
Troubleshooting
Before you leave the installation site, contact your network operations center (NOC) to verify
that the AP is online and successfully communicating. If remote communication with the AP is
not possible, perform the following steps:
1.
Manually configure the following on a laptop:
o
The IP address of the Ethernet port
o
Netmask setting
o
The Default Router setting
2.
Unplug the backhaul connector from the data port of the PoE and connect the laptop to
that port.
3.
Verify that you can locally log in to the AP as described in “Login” on page 34.
o
If you can successfully log in, further testing of the backhaul and its configuration is
needed.
o
If you cannot log in, check the IP setting of your laptop.
o
If no problems are found, refer to “Troubleshooting Guidelines” on page 59.
The following figure illustrates a method for detailed on-site debugging of an AP installation.
The Ethernet hub allows the user to “sniff” Ethernet traffic between the backhaul port and the AP
to troubleshoot and resolve any issues.
