Copyright © 2017 TrickleStar
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Copyright © 2018 TrickleStar
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INTRODUCTION
Thank you for purchasing this TrickleStar® product. This Surge
Protector provides 10 outlets with high quality surge protection
.
INSTALLATION REQUIREMENTS
Power Connections
PRODUCT OVERVIEW
Surge LED
When illuminated, it indicates
that the surge protection is OK.
If this LED is OFF, the Product
was sacrificed to protect your
devices and must be replaced.
Ground LED
PRODUCT WARRANTY
CONNECTED DEVICE WARRANTY
TrickleStar will repair or replace, at its option, any devices
which are damaged by a transient voltage surge/spike or
lightning strike, (an “Occurrence”), while properly connected
through the TrickleStar Product to a properly wired AC power
line with protective earth.
This Connected Device Warranty is a Limited Warranty,
subject to the limitations and exclusions set forth herein.
TrickleStar will repair or replace the damaged connected
devices, at TrickleStar’s option, an amount equal to the fair
market value of the damaged devices or the original purchase
price of the devices, whichever is less, up to the maximum
amount set forth below:
TrickleStar reserves the right to review the damaged Product,
the damaged devices, and the site where the damage
occurred. All costs of shipping the Product and the damaged
devices to TrickleStar for inspection shall be borne solely by
the purchaser. TrickleStar reserves the right to negotiate the
cost of repairs. If TrickleStar determines, in its sole discretion,
that it is impractical to ship the damaged devices to TrickleStar,
TrickleStar may designate, in its sole discretion, a repair
facility to inspect and estimate the cost to repair such devices.
The cost, if any, of shipping the devices to and from such repair
facility and of such estimate shall be borne solely by the
purchaser.
Damaged devices must remain available for inspection until
the claim is finalized.
When illuminated, it indicates
that the Product is correctly
grounded. If this LED is OFF,
surge protection will not work
and your equipment will not be
protected. Please arrange to
have a licensed electrical
contractor check the grounding
on the receptacle.
Model TS1268 up to a maximum of $500,000
The fair market value of the devices shall be the current value
of the devices specified in the most recent edition of the Orion
Blue Book online on www.usedprice.com.
Whenever claims are settled, TrickleStar reserves the right to be
subrogated under any existing insurance policies the claimant
may have.
All above warranties are null and void if:
• The Product in use during the occurrence is not provided
to TrickleStar for inspection upon TrickleStar ’s request at
the sole expense of the purchaser.
• TrickleStar determines that the Product has not been
installed in accordance with the Installation Requirements,
altered in any way or tampered with.
• TrickleStar determines that the damage did not result from
the occurrence or that no occurrence in fact took place,
the repair or replacement of the damaged devices is
covered under a manufacturer’s warranty.
• TrickleStar determines that the connected devices were
not used under normal operating conditions or in
accordance with any labels or instructions.
• The Product is not plugged directly into a power source.
• The Product is “daisy-chained” together in serial fashion
with other power strips, UPS, other surge protectors or
extension cords.
• A three-to two-prong adapter is used.
• The product is not used indoors. This product is not for
• It is determined that damage is due to an electrical
brownout or blackout.
use with aquariums and all other water-related products.
Use only indoors and in dry locations.
The TrickleStar Connected Device Warranty only protects
against damage to properly connected devices where
TrickleStar has determined, in its sole discretion, that the
damage resulted from an occurrence, and does not protect
against acts of God (other than lightning) such as flood,
earthquake, war, vandalism, theft, normal-use wear and tear,
erosion, depletion, obsolescence, abuse, damage due to low
voltage disturbances (i.e. brownouts or sags), non-authorized
program, or system devices modification or alteration.
This warranty contains the sole warranty of TrickleStar, there are
no other warranties, expressed or, except as required by law,
implied, including the implied warranty or condition of quality,
merchantability or fitness for a particular purpose, and such
implied warranties, if any, are limited in duration to the term of
this warranty. Some states do not allow limitations on how long
an implied warranty lasts, so the above limitations may not apply
to you.
In no event shall TrickleStar be liable for incidental, special,
direct, indirect, consequential or multiple damages such as, but
not limited to, lost business or profits arising out of the sale or
use of any Product, even if advised of the possibility of such
damages. This warranty gives you specific legal rights, and you
may also have other rights, which may vary from state to state.
Some states do not allow the exclusion or limitation of incidental
or consequential damage, so the above limitations may not
apply to you.
This warranty is valid only for the original purchaser of the
product. All damage claims against the product must be made
within 30 days from the date of the occurrence and must be
accompanied by a receipt for the damaged devices or the
warranty is void.
MAKING A WARRANTY CLAIM
Provide the following information:
• Product part number of the Product.
• A list of the devices that was connected to the Product at
the time of the occurrence.
• A list of the devices that were damaged during the
occurrence and the extent of the damage.
• The date of the occurrence.
• Where you purchased the Product.
• When you purchased the Product.
• A copy of original receipt.
A Customer Service Representative will then instruct you on
how to forward your devices, receipt and Product in use during
the “occurrence” and how to proceed with your claim.
DO NOT DISPOSE IN DOMESTIC HOUSEHOLD WASTE.
To return unwanted products, contact the manufacturers website
shown on the product or your local sales office or distributor.
COPYRIGHT & DISCLAIMER
© Copyright TrickleStar.
All rights reserved.
TrickleStar is a registered trademark of TrickleStar Ltd. All other
trademarks are the property of their respective owners.
Disclaimer: TrickleStar reserves the right to change
specifications or designs described in this manual without notice
and without obligation. Any typographical, clerical or other error
or omission in this document or other documents or information
issued by TrickleStar shall be subject to correction without any
liability on the part of TrickleStar without notice.
Warranty is valid in US and Canada. If purchased through an
authorised local reseller in the country where the claim is made.
To file a claim you must take the following steps:
Go to: https://www.tricklestar.com/supportcenter/knowl-
edge-base/warranty-claim/connected-warranty-claim.html and
print our claim form and email it to [email protected].
Call our toll free number: 1-888-700-1098 from 8:30 a.m. to 5:00
p.m. EST Monday through Friday and speak with Customer
Service Representative.
TrickleStar warrants to the original purchaser of the
TrickleStar Product for ‘10 Years’, that the Product shall be
free of defects in design, assembly, material, or
workmanship, and will repair or replace, at its option, any
defective product free of charge.
10 YEAR SURGE WARRANTY
If the Product is damaged by an electrical surge within 10
years of the date of purchase, TrickleStar will replace the unit
or refund the original purchase price at TrickleStar’s
discretion. The Customer shall pay for the return the
damaged unit to TrickleStar and TrickleStar shall pay for the
shipment of a replacement unit.
The Product must be installed
correctly according to the National
Electric Codes (NEC) 2014.
The Product must be properly
grounded.
