discretion, that it is impractical to ship the damaged devices to
TrickleStar, TrickleStar may designate, in its sole discretion, a
repair facility to inspect and estimate the cost to repair such
devices. The cost, if any, of shipping the devices to and from
such repair facility and of such estimate shall be borne solely by
the purchaser.
Damaged devices must remain available for inspection until the
claim is finalized. Whenever claims are settled, TrickleStar
reserves the right to be subrogated under any existing insurance
policies the claimant may have. All above warranties are null
and void if:
• The Product in use during the occurrence is not provided
to TrickleStar for inspection upon TrickleStar ’s request at
the sole expense of the purchaser.
• TrickleStar determines that the Product has not been
installed in accordance with the Installation Requirements,
altered in any way or tampered with.
• TrickleStar determines that the damage did not result from
the occurrence or that no occurrence in fact took place, the
repair or replacement of the damaged devices is covered
under a manufacturer’s warranty.
• TrickleStar determines that the connected devices were
not used under normal operating conditions or in
accordance with any labels or instructions.
• The Product is not plugged directly into a receptacle.
• The Product is “daisy-chained” together in serial fashion
with other power boards, UPS’, other surge protectors or
extension cords.
• A three-to two-prong adapter is used.
• The Product is not used indoors. This Product is not for
use with aquariums and all other water-related products.
Use only indoors and in dry locations.
The Connected Device Warranty only protects against damage
to properly connected devices where TrickleStar has
determined, in its sole discretion, that the damage resulted from
an occurrence, and does not protect against acts of God (other
than lightning) such as flood, earthquake, war, vandalism, theft,
normal-use wear and tear, erosion, depletion, obsolescence,
abuse, damage due to low voltage disturbances (i.e. brownouts
or sags), non-authorized program, or system devices
modification or alteration.
This warranty contains the sole warranty of TrickleStar, there are
no other warranties, expressed or, except as required by law,
implied, including the implied warranty or condition of quality,
merchantability or fitness for a particular purpose, and such
implied warranties, if any, are limited in
duration to the term of this warranty. Some states do not allow
limitations on how long an implied warranty lasts, so the above
limitations may not apply to you.
In no event shall TrickleStar be liable for incidental, special,
direct, indirect, consequential or multiple damages such as, but
not limited to, lost business or profits arising out of the sale or
use of any Product, even if advised of the possibility of such
damages. This warranty gives you specific legal rights, and you
may also have other rights, which may vary from state to state.
Some states do not allow the exclusion or limitation of incidental
or consequential damage, so the above limitations may not
apply to you.
This warranty is valid only for the original purchaser of the
product. All damage claims against the product must be made
within 15 days from the date of the occurrence and must be
accompanied by a receipt for the damaged devices or the
warranty is void.
Warranty is valid in USA and Canada.
MAKING A WARRANTY CLAIM
Go to: www.tricklestar.com and print our claim form and email it
to at [email protected]
Provide the following information:
• Product part number of the Product.
• A list of the devices that was connected to the Product at
the time of the occurrence.
• A list of the devices that were damaged during the
occurrence and the extent of the damage.
• The date of the occurrence.
• Where you purchased the Product.
• When you purchased the Product.
• A copy of original receipt.
A Customer Service Representative will then instruct you on
how to forward your devices, receipt and Product in use during
the “occurrence” and how to proceed with your claim.
COPYRIGHT & DISCLAIMER
© Copyright TrickleStar Ltd. All rights reserved.
TrickleStar® is a registered trademark of TrickleStar.
Any typographical, clerical or other error or omission in this
document or other documents or information issued by
TrickleStar shall be subject to correction without any liability on
the part of TrickleStar without notice.
www.tricklestar.com
