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If after all these checks, the problem persists, contact
your local Service Centre, quoting the model and
serial number. This information can be found on the
rating plate located in the lower part of the appliance.
Please note that it will be necessary to provide proof
of purchase for any in-guarantee service calls.
In-guarantee customers should ensure that the above
checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical
breakdown.
Service and
Spare Parts
If you require an engineer or assistance with your
appliance, please call our customer care department:
0990-929929
This product should be serviced by an
authorised Service engineer, and only genuine
spare parts should be used.
Under no circumstances should you attempt to
repair the machine yourself. Repairs carried out
by inexperienced persons may cause injury or
serious malfunctioning. Contact your local
Service Centre. Always insist on genuine spare
parts.
The tumble dryer does not start
■
The door has not been closed.
■
The plug is not properly inserted in the power
socket.
■
There is no current at the socket
■
The main fuse has blown.
■
The drying time selector dial is incorrectly
positioned.
■
The water container is full or not properly
inserted.
Drying takes too long or laundry is not
dry enough.
■
The laundry has not been spun properly.
■
The filter is clogged up.
■
The condenser needs cleaning.
■
The room temperature is too high.
■
Has the correct drying time been chosen?
■
There is too much laundry inside the appliance.
■
The water container is full.
Space surrounding the appliance is
overheating.
■
Room in which appliance has been installed is
too small or ventilation is insufficient. Open
door/windows or move tumble dryer.
Something Not Working
Symptom
Possible causes
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without
calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below.