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Customer Care
For general enquiries concerning your Electrolux appliance, or for further information
on Electrolux products please contact our Customer Care Department by letter or
telephone at the address below or visit our website at
www.electrolux.co.uk
Customer Care Department
Electrolux Major Appliances
Addington Way
Luton
Bedfordshire, LU4 9QQ
Tel: 08705 950 950 (*)
(*) Calls may be recorded for training purposes
Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact
your local Service Force Centre by telephoning
0870 5 929 929
Your telephone call will be automatically routed to the Service Force Centre co-vering your postcode
area.
For the address of your local Service Force Centre and further information about Service Force, please
visit the website at
www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the heading “Something
not working”. When you contact the Service Force Centre you will need to give the follo-wing details:
1.Your name, address and postcode.
2.Your telephone number.
3. Clear concise details of the fault.
4. The model and Serial number of the appliance (found on the rating plate).
5.The purchase date.
Please note a valid purchase receipt or guarantee documentation is required for in guarantee service
calls.
