36
EN
FREQUENTLY ASKED QUESTIONS
How many speakers can I
group?
AIO can group up to 5 speakers in WiFi, 10 via Ethernet, if
the quality of the connection is good enough.
What happens when I get
a call on my mobile phone
while I use the app?
The music continues to play on your speaker without
interruption.
Can the AIO play songs in
high resolution (High Res)?
The AIO can play songs up to 24 bit/192 kHz, but be
careful, you must have a good Internet connection and
your streaming app must be set-up correctly.
TROUBLESHOOTING
If the device does not work correctly, check the points listed below. If the problem persists, the
device may not operate normally. Unplug the power cord immediately and get in touch with your
reseller.
OBSERVATION
SOLUTION
My AIO does not connect
to the network.
Check that your mobile device is connected to the network
on which you are trying to connect your AIO.
Place your AIO closer to the router.
Connect an Ethernet cable between your router and the AIO.
Check that your app is up to date, or reinstall it.
Restart your mobile phone and your network.
The music is cutting out or
jerky.
Check the Internet connection.
Make sure your network or another device is not using a
large part of your bandwidth.
Check the quality of the WiFi signal (see p.29)
Check that your app is up to date, or reinstall it.
Restart your mobile phone and your network.
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Summary of Contents for AIO
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