background image

TROUBLESHOOTING GUIDE

SPECIAL NOTE: COLD WEATHER PERFORMANCE

All batteries experience a normal drop in voltage during

cold weather. As a battery powered device, your Remote
Trainer can be affected by normal voltage drops during
winter months and experience such things as:

Batteries can run down more rapidly

Unit can be “dead” before you expected based on last charg i n g

Stimulation can be less strong

Unit can turn itself off while training (evidence of low
batteries)

For best performance during winter months, follow
these guidelines:
1.Keep the unit at room temperature when it is not being 

used. Do not store overnight in unheated areas such as 
vehicles, sheds, or garages. When traveling, transport your 

Remote Trainer in the passenger cab, not in the back of
the truck.

2.Charge the unit at room temperature. If the unit is cold, 

give it two hours to reach room temperature before charg i n g .

3.Charge more frequently and allow a full 14-hour charge 

whenever possible. Note: The Sport

®

Series collar may be 

left on the charger when not in use (“trickle charg e ” ) .

4.Check frequently for the low battery indicator, and always 

check just prior to training.

PROBLEM #1: No stimulation when a transmitter
button is pressed.

The collar has not been activated. The collar must be
turned on or it won’t work at all. Page 9 .

The transmitter intensity dial is set on “N” or “T”.
Select a numbered position. Page 11.

An antenna is not installed in the transmitter, or is 
broken or loose. 
The antenna must be inserted in the 
transmitter for proper radio communication between it and
the collar. Page 9. Check the antenna for physical damage and
replace, if needed.

The batteries in either the collar or the transmitter are
dead. 
Recharge or replace, as needed. Page 15.

Troubleshooting Guide

Page 21

Summary of Contents for Multi Sport 2S

Page 1: ...Tri Tronics Owner s Guide Sport Series Remote Trainers Models covered Sport 50S Sport 60S Sport 80C Sport 80M Sport 65 BPRS Multi Sport 2S Multi Sport 3S TRI TRONICS OWNER S GUIDE ...

Page 2: ... by calling toll free at 1 800 456 4343 Thank you for choosing Tri Tronics and happy training Product Specifications Product specification features may change without notice or obligation since Tri Tronics is committed to a policy of continuous improvement Certain Tri Tronics products are covered by one or more of these U S patent numbers 4794402 4802482 5054428 5099797 5193484 5471954 D298872 494...

Page 3: ...REMOTE TRAINER ON AND OFF 9 FITTING THE COLLAR ON THE DOG 10 SETTING THE INTENSITY 11 USING THE STIMULATION BUTTONS 12 THE N SETTING 13 USING THE TONE 13 USING THE BEEPER 13 RANGE 14 RADIO SIGNAL ISSUES 14 FCC COMPLIANCE 14 BATTERY CARE 15 Transmitter Battery 15 Collar Batteries 16 Storing a Remote Trainer 17 CARE AND CLEANING 18 SERVICE AND WARRANTY 19 PRODUCT SAFETY 20 TROUBLESHOOTING GUIDE 21 ...

Page 4: ...Notes ...

Page 5: ...n the collar strap midway between dog s ears and shoulders and buckle snugly The collar light should face toward the dog s nose Do not leave a collar on a dog continuously page 10 3 Select an intensity level for training Level 1 2 is the lowest level 5 is the highest Release the transmitter button when changing levels during training Intensity selection tips are in your training manual and video p...

Page 6: ...Page 2 Sport Series Intensity Dial N or T 1 2 1 2 3 4 5 Antenna Transmitter Buttons See Model Guide on pages 4 5 Transmitter Light Lanyard Loop FEATURE GUIDE SPORT SERIES TRANSMITTER ...

Page 7: ...Feature Guide Page 3 Contact Points Collar Charging Jack Collar Light On Off Switch Long or short length Select long for dogs with heavy coats SPORT SERIES COLLAR ...

Page 8: ...not function when intensity dial is set on N Lower red button lower level continuous stimulation Upper red button higher level continuous stimulation Black button momentary stimulation The no stimulation signal tone is produced by any button when the intensity dial is set on T Lower black button lower level momentary stimulation Upper black button higher level momentary stimulation Red button cont...

Page 9: ...ation from collar with orange strap Yellow button continuous stimulation from collar with yellow strap When the intensity dial is on T the no stimulation signal tone is produced instead of stimulation Black button momentary stimulation Red button continuous stimulation Orange button turn beeper on off Buttons do not function when intensity dial is set on N Beeper operation is covered in the Tri Tr...

Page 10: ...ily Collar is charging while on charger If the batteries are low at the time the collar is turned on the low battery signal can be delayed by up to 20 seconds Also note that in cold weather the low battery light may come on prematurely Transmitter Light Action Transmitter Function Illuminates when a Transmitting button is pressed Flashes rapidly when Low battery a button is pressed Unit will not o...

Page 11: ... can cut off excess length Leave enough length to go through any D ring or keeper that is present see Fitting the Collar on the Dog page 10 Note that you will need extra strap length to go around the Beeper so do not cut the collar strap of the Sport 65 BPRS until after you have installed both the Beeper and the receiver on the strap You may also use any collar strap that fits the receiver Install...

Page 12: ...ck undercoats the long contact points will give the best possible contact To change the contact points always use the small wrench supplied with your Remote Trainer Avoid using tools which may cause you to over tighten the contact points Periodically check contact points for tightness Insert screw in contact points as shown and only tighten with the small wrench supplied with the Remote Trainer Do...

Page 13: ...onics dealer or our Customer Service Department TURNING THE REMOTE TRAINER ON AND OFF The Remote Trainer consists of a hand held transmitter and a radio receiver on the dog s collar The collar must be turned on before it can receive signals from the transmitter To save battery life turn the collar off between training sessions To turn the Remote Trainer collar on press the gray button on the colla...

Page 14: ...ing the receiver along the strap If the collar strap is too long for your dog you can cut off excess strap length Leave enough length to go through the D ring or keeper with about three inches to spare Note Do not cut the collar strap of the Sport 65 BPRS until after you have also installed the Beeper on the strap Please note that Remote Trainers are not designed to be worn continuously by a dog T...

Page 15: ...stead of stimulation Level 1 2 Especiallylowintensityforextremelysensitivedogs Level 1 Very low intensity Level 2 Low intensity Level 3 Medium intensity Level 4 Medium high intensity Level 5 High intensity Release the stimulation button when increasing or decreasing intensity using the intensity dial Also note that moving the intensity dial while a stimulation button is held down will stop the sti...

Page 16: ...del Guide pages 4 5 for the features of your model Continuous Stimulation The trainer controls timing of continuous stimulation Continuous stimulation stays on while the transmitter button is pressed up to a time out of about nine seconds If the collar times out release the button briefly to restore collar function Time out is a very rare occurrence and most corrections will be far shorter than th...

Page 17: ...or Sport 65 BPRS The Sport 60S collar makes an audible tone when you press the small green button The Sport 80C Sport 80M Multi Sport 2S and Multi Sport 3S collars make an audible tone when any button is pressed while the intensity dial is set on T The meaning of the tone is determined by your dog s training It can mean a particular command a warning praise etc The training materials that come wit...

Page 18: ...hese products are designed and manufactured to operate within Federal Communication Commission FCC specifications It is a violation of FCC rules to modify your equipment Tri Tronics verifies its products to operate under Part 95 of FCC regulations Unauthorized modifications to your equipment could result in its not meeting specifications and thus violating FCC regulations Adjustments should only b...

Page 19: ...ery To change the battery unscrew the small Phillips head screw on the back of the transmitter and lift the battery cover off Remove the old battery and install the new battery in the correct direction Use a Panasonic Duracell or Eveready standard not ultra 9 volt alkaline battery Note that some batteries will be too long and will not fit correctly Never force a battery into this compartment Repla...

Page 20: ...rotection flap from the collar charging jack Plug the charger into the wall outlet and insert the charging plug into the collar jack The collar light will glow red to indicate that current is flowing Note that you can charge two collars at the same time with one charger Please note Never press the on off button on the collar while it is on charge After charging reinstall the rubber protection cap ...

Page 21: ...tact your local officials to find out whether any special disposal requirements applying to used NiMH batteries are in effect where you live While collar batteries are user replaceable they are not intended to be field replaceable Open a collar away from the field to avoid contamination Open a collar only for the purpose of replacing batteries Storing a Remote Trainer Before storing your Remote Tr...

Page 22: ...ghtness If it becomes loose hold it at the base and tighten firmly by hand Cleaning Wash the collar with clean drinking water especially after exposure to brackish salt or alkaline water Use a small brush to remove any foreign materials around the screws and contact points Extending Battery Life Caring for your batteries will prolong their useful life significantly Don t leave the Remote Trainer i...

Page 23: ...Series Remote Trainer is covered by a two year warranty on parts and labor The warranty is transferable to a new owner but does not cover physical damage or abuse The warranty is also void if the Remote Trainer has been altered or unauthorized service work has been attempted Repair Procedure Always call our Customer Service Department before sending your Remote Trainer in for repairs If you send y...

Page 24: ...fic investigations involved parameters of electrical stimulation that are similar to those in your Remote Trainer The scientific studies tested for possible cardiopulmonary and epidermal effects of Tri Tronics electrical stimulation applied to the ventral surface of the neck of healthy dogs These studies found no clinically significant changes in electrocardiograms blood pressures or properties of...

Page 25: ...the unit at room temperature If the unit is cold give it two hours to reach room temperature before charging 3 Charge more frequently and allow a full 14 hour charge whenever possible Note The Sport Series collar may be left on the charger when not in use trickle charge 4 Check frequently for the low battery indicator and always check just prior to training PROBLEM 1 No stimulation when a transmit...

Page 26: ... the short range antenna The Mighty Micro antenna gives 60 of normal range Use the regular 3 inch antenna for maximum range Either you or the dog is shielded by a metal structure Metal fences chain link dog enclosures screen doors buildings and other metal structures can affect the radio signal Operate the Remote Trainer away from these structures The receiver is on backwards Position the collar s...

Page 27: ...ectrical stimulation Clean the collar and contact point area Page 18 PROBLEM 4 The collar light indicates low charge very quickly The unit has been left on between training sessions Make sure the collar is turned off after use Page 9 You are training in very cold weather The low battery indicator comes on prematurely in very cold weather Page 16 Make sure the batteries are well charged Page 16 PRO...

Page 28: ...PROBLEM 7 The collar light does not come on when the charger is plugged in Debris in collar charging jack Carefully clean the charging jack as described on page 18 Faulty chargers Call 1 800 456 4343 or visit our web site at tritronics com to order a replacement No AC current Make sure the outlet you are using is operating PROBLEM 8 The collar beeps when it is first connected to a charger A single...

Reviews: