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Chapter 8 Troubleshooting
The following table lists questions/problems that you might encounter for operating
the module and possible suggested resolutions for the questions/problems. If you have
further questions/problems that cannot be resolved in this table, please feel free to
contact us.
Questions/Problems Suggestions
1. Nothing is output from the module after
power on.
1. Check the port settings, such as baud
rate, comm. port number, etc. ;
2. Check the cable connection between
the module and running host platform
(whether the cable is firmly connected
or not).
2. The performance of the module is not as
good as one expects.
1. The observability of the antenna is not
good. Move the antenna to open space
or remove the blockages.
2. Check the antenna matching problem.
For the active antennas, the antenna
gain cannot exceed 25 dB.
3. The module doesn’t output the desired
messages.
1. Check the module whether the desired
messages are activated or not.
2. Check the port setting whether the
baud rate is sufficient or not.
4. Comm. port numbers are not shown in
the list.
All the available comm. ports for a
computer are listed in the table. If you can
not select the desired one, make sure the
comm.
port is not used by other
application.
5. The variation of position is
significant.
1. Check the observability of the antenna.
Make sure the antenna has an open
space view.
2. Check the constellation of the
observable GPS satellites (i.e. the
values of DOPs). Usually, the higher
the values of DOPs, the worse the
position accuracy.