TRENDnet TV-IP342PI User Manual Download Page 2

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TRENDnet User’s Guide

Table of Contents

Contents

Product Overview .................................................................................. 2

Package Contents ............................................................................................................. 2

Features ............................................................................................................................ 2

Product Hardware Features ............................................................................................. 3

Installation ............................................................................................ 4

Hardware Installation ....................................................................................................... 4

Camera Installation .......................................................................................................... 6

Configuration ......................................................................................... 9

Viewing Camera Basic Function ....................................................................................... 9

Configuring the Camera Setting ..................................................................................... 11

System ............................................................................................................................ 11

NETWORK ....................................................................................................................... 14

AUDIO/VIDEO SETTING .................................................................................................. 25

EVENT CONFIGURATION ................................................................................................ 29

How to Switch the Cable Access Port .................................................... 35

How to Access the IP camera via IP Installer ......................................... 37

Troubleshooting .................................................................................. 38

Summary of Contents for TV-IP342PI

Page 1: ...TRENDnet User s Guide Cover Page ...

Page 2: ...2 Product Hardware Features 3 Installation 4 Hardware Installation 4 Camera Installation 6 Configuration 9 Viewing Camera Basic Function 9 Configuring the Camera Setting 11 System 11 NETWORK 14 AUDIO VIDEO SETTING 25 EVENT CONFIGURATION 29 How to Switch the Cable Access Port 35 How to Access the IP camera via IP Installer 37 Troubleshooting 38 ...

Page 3: ...ical zoom for installation flexibility Record full 1080p HD video 1920 x 1080 at 30 fps in a space saving H 264 compression format Manage up to 32 TRENDnet cameras with included complimentary software and mobile apps Resolution Record 2 Megapixel Full 1080p HD 1920 x 1080 at 30 fps in the space saving H 264 compression format Multi Language Interface Support for English French Spanish German and R...

Page 4: ...igital Wide Dynamic Range technology Image Rotation 90 degree and 180 degree rotation for wall and ceiling installations Motion Detection Create up to 3 motion detection windows with separate sensitivity settings and event triggers Privacy Masks Create up to three privacy masks to conceal sensitive areas Product Hardware Features Camera Overview IR Lens IR lens for the camera Weatherproof Housing ...

Page 5: ... the on the spot sound where the camera is installed BNC Video Out Connect a CRT monitor or handheld monitor GPIO Port Connect external device Please refer to I O setting paragraph It s also used for IP camera reset Please refer to Factory Default paragraph Installation Hardware Installation Viewing Angle Choose a location that has good angle to shoot the image you expect to see The motion detecti...

Page 6: ...unting the camera housing on a ceiling or wall please use the screws with the black rubber o rings Without the o ring water may seep into the machine d Turn and loosen the control stick shift right and left to adjust the vari focal lens until the image becomes clear then turn and tighten the stick to fix it e Before closing the dome cover make sure that the black rubber band sticks to the inside o...

Page 7: ... Click the Install Camera 2 3 Write down the MAC ID of the camera 4 Plug in and connect the power adapter to the camera If you are using the PoE to supply power to the camera please skip to the next step Click Next when you are done 5 Connect a network cable to the camera s network port and then to your router If you are using PoE please ensure the cable is connected to a PoE switch or PoE injecto...

Page 8: ...a installed If you have more than one camera in the same Network you will need to identify the camera by the MAC ID Click Next 8 Select DHCP option to assign an IP by DHCP server or Select Fixed IP to set IP address manually Click Next 9 If you select Fixed IP fill out the IP address subnet mask default gateway DNS server Please ensure that the IP address of the camera and the computer must within...

Page 9: ...ust be between 8 and 32 characters Alphanumeric a z A Z 0 9 and confirm the new password by entering the password twice 11 Click the hyperlink to access to the camera s web page or click Next It is recommended that you access the IP camera now if it was using a DHCP connection 12 Click Finish to exit the program or click Home to return to the main screen This device also supports the Mobile App Us...

Page 10: ...ecurity settings of your computer Click Allow and Install to process After you login into the live screen of the camera the main page will appear as below The live screen of the IP camera configuration provides you with many useful information and functions including SETUP Click the button to configure the camera SNAPSHOT Click the button to take a snapshot The snapshot will pop up another window ...

Page 11: ...click the mouse again Select Record Stop The video format is AVI Use Microsoft Media Player to play the recorded file Mute Turn off the audio Click again to turn on it The mute button does not affect the playback recording video As long as the 2 Way Audio option in the audio setting is enabled all the audio will be recorded into the playback video even you click mute in the live page Full Screen F...

Page 12: ...r including System Network Audio Video Setting Event Setting and Logout To return to the live screen please click the button System System System Information Server Information MAC Address It indicates the IP Camera s MAC address Server Name The Camera name LED Indicator Turn the LED light on or off by click the ON OFF button Language There are 5 languages options When changing the language it wil...

Page 13: ...ay format Time Zone Select your time zone It affect server time when you use NTP time Enable Daylight Saving select the start and end daylight saving time NTP Type in the IP address of the NTP server and interval time The time of the IP camera will be synchronized with NTP server time To use this option if the NTP Server is under WAN the IP camera must be set to access WAN Using the WAN IP that pr...

Page 14: ...t entering the username and password Add user Enter the username and password to add guest users to access the camera The guest user can only view the live view video and is not allowed to do any configuration User List List all users that were added into the camera Click Edit to modify the user information Click Remove to remove the users from the list System Tools Firmware Upgrade To update the ...

Page 15: ...it will be assigned an IP address from the DHCP server automatically Static IP Select this option to type in IP address subnet mask gateway and DNS manually Default IP address is 192 168 10 30 if the camera doesn t connect with DHCP server DNS Domain Name System translates domain names into IP addresses Enter the Primary DNS and Secondary DNS that are provided by the ISP Network Network Setting IP...

Page 16: ... set of computer network protocols that enable the device to device interoperability UPnP Port Forwarding When the camera is installed under a router enable UPnP Port Forwarding to let the router open ports so that the video streams can be sent out from a LAN Set Web Port Https Port and RTSP port and make sure your router supports UPnP and the function has been activated After type in the port num...

Page 17: ... share the same packet sent from IP camera To use Multicast appoint IP Address and port here TTL means the life time of packet The larger the value is the more users can receive the packet To use Multicast be sure to enable the function Force Multicast RTP via RTSP in your media player Then key in the RTSP path of your camera rtsp IP address to receive the multicast Network Network Setting ONVIF U...

Page 18: ...Http user can access the camera via Http path Https user can access the camera via Https path but cannot via Http path Http Https Both the Http and Https path can be used to access the camera When you change the setting of connection type it may cause connection error or disconnection error if you switch the protocol directly Therefore Http Https mode is necessary If you want to change from Http t...

Page 19: ...in https IP address in the address bar Now your data will be transmitted via encrypted communications and the browser will check your certificate status If it shows you a warning message The warning message meant that the certificate is self signed or signed by distrusted institution Click Continue to this website to view the view the camera Network Advanced SNMP SNMP Simple Network Management Pro...

Page 20: ... must be shorter than 31 letters The password must be 8 64 letters in length Different from in SNMPv1 and v2c the user have to create an account when using SNMPv3 In the account parameters key in the security name and password you set in the camera to get accessing SNMPv1 SNMPv2 Trap Trap is a mechanism that allows a managed device to send messages to the manager instead of waiting passively for p...

Page 21: ...mber 0 63 for Live Stream Event Alarm and Management represent the ratio that the bandwidth is divided For example if you set 5 10 and 20 for these three items then the bandwidth of these items is 5 10 20 The item getting more bandwidth has lower probability to be delayed There is no difference between setting 0 0 0 or 63 63 63 because under these two setting the three items will get equal bandwid...

Page 22: ...ishing to attach to a LAN or WLAN To use this function you need a device to build IEEE 802 1x LAN at first The EAPOL protocol support service identification and optional point to point encryption over the local LAN segment Please check what version of the authenticator and authentication server support This camera supports EAP TLS method Please enter ID password issued by the CA then upload relate...

Page 23: ...you to register and get an account before you use their service Fill in the user name hostname and password if need If setting up IP schedule update too frequently the IP may be blocked In general we suggest set schedule update to once a day 1440 minutes After click Apply the setting DDNS Status Updating Information update Idle Stop service DDNS registration successful can now log by http username...

Page 24: ...mple myserver com If you are using a free mail service e g Google gmail com Yahoo Hotmail please enter the SMTP server address from the service provider Username Password Enter the sender s username and password to login the mail server For free mail server please the email address as the username Sender s Mail Enter the email address of the user who will send the email Receiver s Mail Enter the m...

Page 25: ...ser s data port actively However from the user side firewall s standpoint the action of connecting from FTP server is often considered to be dangerous and should be blocked In PASV mode the problem is solved The FTP server waits for the data transmission connection built by the user Make sure that the server supports the mode you select Create the folder Select Yes then folders will be created fol...

Page 27: ...ontrast in the view to avoid the dark zones resulting from over and under exposure Video Orientation Flip mirror or rotate the image Day Night The camera can detect the light level of environment If you choose Light Sensor Mode the image will be turned to black and white at night in order to keep clear To set light sensor mode appoint a lux standard of switching D N here Current lux value is provi...

Page 28: ...alog signal Basic Mode of Streaming 1 and Streaming 2 Resolution 1280x800 1280x720 640x480 320x240 or 176x144 Quality The higher the quality is the bigger the file size is It might affect Internet transmitting speed if the file gets too large Video Frame Rate The video refreshing rate per second The max value is affected by the input resolution you choose Video Format H 264 or M JPEG ...

Page 29: ...he image quality is Video Bitrate The quality parameter of CBR You can choose 32kbps 8Mbps The higher the value is the higher the image quality is Video Frame Rate The video refreshing rate per second The max value is affected by the input resolution you choose GOP Size It means Group of Pictures The higher the GOP is the better the quality is Video Format H 264 or M JPEG RTSP Path RTSP output con...

Page 30: ...and transmitted to remote PC User can also send audio from remote computer s microphone to IP Camera s external speaker Two Way Audio Select Enable then you can see Mic and Speaker options on the live page The Audio compression format can be chosen from 3 options You can also adjust the volume of 2 way audio Receive sound from IP Camera or speak to IP Camera Click Mic check box to receive sound fr...

Page 31: ...ime If you select 10 sec here once the motion is detected and action is triggered the next motion will be trigger after 10 seconds Based on the schedule The motion detection will be triggered based on the schedule you define Event Configuration Motion Detection Tampering Detection Tampering Enable Disable Tampering When enabled and tampering is detected the camera will send video or snapshot to Em...

Page 32: ...SD card if the IP Camera detects no Internet Connection the SD card must be pre installed Event Configuration Motion Detection Network IP Check Enter the target IP address and interval The camera will base on the interval time to check the target IP address If PIN failed 4 times the camera itself will reboot Event Configuration Sound Detection Sound Detection When enabled and the camera detects so...

Page 33: ...ect between sending the record to Samba or saving it into the SD card Record Time Select the video length seconds When Snapshot is enabled When enabling the snapshot function the IP camera will take snapshot according to schedule Select the snapshot saving way E mail FTP or Samba Interval The interval between two snapshots File Name Give the snapshot file name The saved file will be named as file ...

Page 34: ...input alarm is triggered and then camera will execute the action user has set for example send snapshot to E mail address GPIO PIN definition GND Ground Initial state is LOW DO Digital Output DC 5V DI Digital Input Max 50mA DC 5V 2 GPIO Setting Event Configuration GPIO Setting Input Setting Input Sensor According to your external device and circuit design select N O normally open or N C normally c...

Page 35: ...Switch When event occurs the camera triggers the external devise and lasts for certain of time according to the output interval setting and the user is not allowed to break off the alarm manually 3 Output Test After the external output hardware is installed you can use the Relay Out button on the live video page to test if DO device works On Off Switch mode Click ON the camera will trigger the ext...

Page 36: ...Loosen the sun shield starting from one side then to the other side then take off the sun shield 3 Remove the 1st cable from PCB board 4 Remove the 2nd 3rd and 4th cable from PCB board 5 Unscrew the meter cover on the side 6 Twist the water proof nuts and careful remove all cables out form the bottom of the housing 7 Insert the cable into the side of the housing ...

Page 37: ...NDnet User s Guide TV IP342PI 8 Carefully plug the 1st cable back to the PCB board 9 Then plug in the 2nd and 3rd cables back to PCB board 10 Close the water proof nuts and meter cover 11 Put the sun shield back on 12 Secure the dome cover to the camera ...

Page 38: ...3 Go to Start type in D D is the letter assigned to your CD ROM Drive and then press the ENTER 4 Click IPInstaller Folder and click IP Installer exe 5 The main screen will pop up Search Search the IP Camera within the Network Access Camera access the selected camera s web page Change change the selected camera s IP address via Static IP or DHCP If Static is selected you have to manual type in the ...

Page 39: ...rd Windows XP If the window does not appear automatically click Start click Run and type D autorun exe where D in D autorun exe is the letter assigned to your CD ROM Drive and then press the ENTER key on your keyboard 2 The autorun program is unable to detect my camera What should I do a Verify that you have followed all the steps in Section 2 Hardware Installation b Disable any software firewall ...

Page 40: ...corner of the search bar then click Search Delete the file named np_hoem_x dll from search result Search for the additional ActiveX or plug in files listed below and delete them to completely uninstall the ActiveX control or plug in from your computer avcodec 53_v1 8 dll avutil 51_v1 8 dll swscale 2_v1 8 dll WEBWATCH2 WEBWATCH2 ocx 7 I forgot my password What should I do Please follow the steps be...

Page 41: ...d to duty tax and other fees WARRANTIES EXCLUSIVE IF THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE THE CUSTOMER S SOLE REMEDY SHALL BE AT TRENDNET S OPTION REPAIR OR REPLACE THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES OF MERCHANTABILITY A...

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