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TRENDnet TV-IP312PI, User Manual

The TRENDnet TV-IP312PI is a high-quality network camera with advanced features. To get the most out of this product, make sure to download the free User Manual from manualshive.com. This comprehensive manual provides detailed instructions and troubleshooting tips to ensure seamless installation and optimal performance.

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TRENDnet User’s Guide 

 

TV‐IP312PI 

© Copyright 2017 TRENDnet. All Rights Reserved.   

12

 

Access your Camera with the Web Browser 

Logging‐in to the Camera for the First Time (Windows) 

1.

 

Find  the camera from the Utility and double  click on the  IP address to 
open the browser. 

 

 

 

 
 
 
 
 
 
 
 
 
 
 

2.

 

Activate the 

admin

 User Account by entering your desired password, and 

then click 

OK

.

 

 

3.

 

The  camera  management  page  will  detect  if  you  installed  the  camera 
video streaming plug‐in or not. Click the link to download the plug‐in from 
the camera. 

 

 

 

Summary of Contents for TV-IP312PI

Page 1: ......

Page 2: ... Cautions 7 Installation Procedure 7 Plan for installation location 7 Viewing angle 7 Weather Conditions 8 Hardware Installation 8 Cabling 8 Waterproof cap 8 Mount your camera 9 Setup Your Camera with CD 10 Access your Camera with the Web Browser 12 Logging in to the Camera for the First Time Windows 12 Logging in to the Camera for the First Time OS X 14 Live View 19 Playback 20 Search for video r...

Page 3: ... Filter 35 Quality of Service QoS 36 UPnP 36 Video Settings 37 Video Format 37 Display Settings 38 On Screen Display Settings 40 Text Overlay 41 Privacy Mask 41 Video Recording 42 Events 43 Motion Detection 43 Video Tamper 45 Exception 46 Snapshot 47 Email 48 Network Storage 49 Network Storage 49 Storage Management 50 FTP Server 51 Regulations 52 Federal Communication Commission Interference State...

Page 4: ...on format Manage up to 32 TRENDnet cameras with included complimentary software and mobile apps Hardware Adjustable Bracket Fully adjustable integrated mounting bracket provides installation flexibility PoE Save installation costs with Power over Ethernet PoE Power Port Optional power port for non PoE installation Outdoor Ready Outdoor IP66 weather rated Sun Visor Sun visor increases image quality...

Page 5: ...roid apps Complimentary Software Complimentary pro grade software to manage up to 32 TRENDnet cameras Package Contents TV IP312PI package includes TV IP312PI Quick Installation Guide CD ROM Utility Software User s guide Camera Mounting hardware Drill template mounting screws waterproof cap torx screw driver Optional power adapter not included If any package content is missing or damaged please con...

Page 6: ...jury or death may be caused if any of these warnings are neglected Follow these safety guards to prevent serious injury or death If using the power adapter please choose the power adapter that meets the safety extra low voltage SELV standard or IEC60950 1 and Limited Power Source standard If the product does not work properly please contact your dealer or the nearest service center Never attempt t...

Page 7: ...e that the surface of the sensor will not be exposed to the laser beam Do not place the camera in extremely hot cold temperatures the operating temperature should be between 10 C to 60 C dusty or damp environment and do not expose it to high electromagnetic radiation To avoid heat accumulation good ventilation is required for a proper operating environment Keep out of water and any liquid While sh...

Page 8: ...perature range Sunlight Avoid direct sun light exposure Direct sun light will damage the image sensor If sunlight is necessary for your viewing purposes provide protection for the image sensor Lighting Consider installing your camera faces the same direction of the light sources Shooting images with top down position outdoor or next to the existing light source are good choices Avoid the light sou...

Page 9: ... wire will be installed through the based plate of the unit skip to step 6 If the wiring will be routed though the wall drill a hole for the cable 5 Pass the camera s cables through the hole 6 Connect the network cable to the camera 7 Insert the provided screw anchors into the pilot holes 8 Align the mounting bracket with the screw anchors and then use the provided screws to secure the camera to t...

Page 10: ...s CD ROM drive to initiate the Auto Run program Choose your preferred language and then click the Install Camera Utility 2 Install the Camera Utility as instructed 3 Last click Next to finish the installation 4 This will also require you to Install WinPcap program if you don t have this installed before please follow the on screen Instructions to Install It ...

Page 11: ... Installation 6 After the computer has restarted double click on the Camera Utility icon to launch the program 7 Find the camera you would like to access and configure then double click on the IP address 8 Continue to the next section Access your Camera with the Web Browser for detail configurations of the camera ...

Page 12: ...he First Time Windows 1 Find the camera from the Utility and double click on the IP address to open the browser 2 Activate the admin User Account by entering your desired password and then click OK 3 The camera management page will detect if you installed the camera video streaming plug in or not Click the link to download the plug in from the camera ...

Page 13: ...o your computer and then and close your browser Launch the plug in installation to install the plug in 5 Permission request may show up depends on the Internet security settings on your computer Click Yes to install the plug in 6 Click Next to install the plug in 7 Click Finish to finish the installation ...

Page 14: ... Live View page will show up and begin streaming video Logging in to the Camera for the First Time OS X 1 Open the web browser on your computer In the address bar enter the default IP address of the camera 192 168 10 30 If the camera is connected to a router network please use the Windows Camera Utility to find the exact IP address 2 Activate the admin User Account by entering your desired passwor...

Page 15: ...ired to download the plug in If you do not have Internet access you can find the plug in on the CD comes with the package under Mac folder 4 Quit your browser completely by command Click on the browser icon and then click Quit before installing the plug in 5 Go to the Finder and navigate to the Download folder Command Click the WebComponents pkg and then click Open If you are install the plug in f...

Page 16: ... Copyright 2017 TRENDnet All Rights Reserved 16 6 Click Open to start installation 7 Click Continue to install the plug in 8 Select a destination to install the plug in Then click Continue 9 Use the default location and click Install ...

Page 17: ...assword and click Install Software 11 Installation will process automatically 12 Click Close to exit the installation 13 Open the browser and login again with the default IP 192 168 10 30 or the IP that was dynamically assigned by your router 14 Enter your user name and password then click Login ...

Page 18: ...s Guide TV IP312PI Copyright 2017 TRENDnet All Rights Reserved 18 15 Click Trust You ll have to do this again when your camera changes to a new IP address 16 The Live View page shows up and the video starts to stream ...

Page 19: ...art recording Click it again to stop recording The status bar will indicate if it is in recording state or not Video Stream TV IP312PI has two video streams H 264 and MJPEG Switch to view the different video streams by clicking this icon Full Screen Mode Click the picture to view in full screen mode Double click again or press escape key on your keyboard to exit full screen mode Status Bar The sta...

Page 20: ...epresented in a yellow vertical line To look for a specific video recording move the time line by clicking and dragging it If the recording is short zoom in by clicking button Click to zoom out the time scale If you know the exact time of the day you are looking for click then enter the time you want to playback Different types of recordings are identified differently The scheduled recordings are ...

Page 21: ...are 5 steps of playback speed you can choose from 1 4 1 2 1 2 and 4 times of original speed Slice images from video playback You can take snapshots from playback video or make new video clips from the video you are playing back Click this buttonto enable zoom Then click and drag on the video to define the area you want to zoom in Click again to get back to 100 zoom Double click to show video in fu...

Page 22: ...e complete video sections or snapshots you can download the files directly Click button to download video sections Check the time of the recording select the videos you want to download and then click Download Download snapshots Click button to list snapshots to download Select the type of event that triggered the snapshots Choose the Start Time and End Time Then click Search to find the snapshot ...

Page 23: ...hots captured from Playback will be saved to your computer See Live View Settings on page 29 for details Log The log of the TV IP312PI will be saved on the network storage You can search the relevant records and save to your local computer See Network Storage on page 48 to setup the storage Search for logs Click the type of log and then the Start Time and End Time Click Search to start searching ...

Page 24: ...ls System Information System Information page shows the TV IP312PI s basic information Click System then click System Info to show the page Basic Information Device Name Human readable device name for easy identification Firmware Version Firmware version MAC Address The MAC address of Ethernet Interface System Time The system time setup in the camera Keeping this time correct is important for reco...

Page 25: ... s Guide TV IP312PI Copyright 2017 TRENDnet All Rights Reserved 25 Default Gateway The default route going from the TV IP312PI subnet Primary DNS Primary DNS server address Secondary DNS Secondary DNS server address ...

Page 26: ...reen Display The default camera name is the model number TV IP312PI Location Label where you installed this camera for reference Authentication RTSP TV IP312PI s video stream can be accessed with RTSP Real Time Streaming Protocol Only the administrator and users can view this video stream Un checking this box will allow everyone access to this video stream without authentication Default Checked HT...

Page 27: ...utton You can change the user s name and password You can also change the administrator s password here But the administrator s name is fixed you cannot change that Click OK to save the changes Time Settings The accuracy of the system clock is important for scheduling and accurate logging You can synchronize the system time with your computer or automatically check the time accuracy with a network...

Page 28: ...th computer time to copy the time from your computer Click Save to save the changes Daylight Savings Setup daylight savings Automatic Update Enable DST Check this box if your time zone has daylight savings Start Time Enter the date that daylight savings starts End Time Enter the date that daylight savings ends DST Bias Enter how much time the daylight saving adjusted by daylight savings Click Save...

Page 29: ... Click Browse and then choose a new destination if you want to save the file somewhere else Save downloaded files to By default files will be saved under the folder with your user name under the subdirectory TRENDnet DownloadFiles Click Browse and then choose a new destination if you want to save the file somewhere else Picture and Clip Settings Save snapshots in live view to By default files will...

Page 30: ...oad configuration file The file will be downloaded to the Download folder by default Remote Upgrade Firmware Click Browse to find the latest firmware and then click Upgrade Status Shows the status in firmware upgrade TRENDnet may periodically release firmware upgrades that might add features or fix problems associated with your TRENDnet model and version To find out if there is a firmware upgrade ...

Page 31: ... Enter your first IPv4 or IPv6 DNS server address Secondary DNS Enter your second IPv4 or IPv6 DNS server address IPv4 DHCP Check this box if the IP address is assigned by DHCP server IPv4 Address The IPv4 dynamic or static address Subnet Mask Network range of the subnet Default Gateway The default route going further from TV IP312PI IPv4 subnet IPv6 IPv6 Mode Choose Manual DHCP or Route Advertise...

Page 32: ...x The default port number is 554 HTTPS Port The secured web service port You can change the port number or you can disable the service by uncheck the box The default port number is 443 Click Save to save the changes DDNS Dynamic Domain Name Service DDNS allows you to find your camera from the Internet with an easy to remember domain name DDNS Enable DDNS Check this box to enable DDNS Service DDNS ...

Page 33: ...count name Password Enter the password Confirm Enter the password again Click Save to save the changes SNMP SNMP Settings allows you to assign the contact details location community name and trap settings of SNMP This is a networking management protocol used to monitor network attached devices SNMP allows messages called protocol data units to be sent to various parts of a network Upon receiving t...

Page 34: ... Level Choose one of the security levels Authentication Algorithm Choose the authentication method to verify the source of information MD5 or SHA Authentication Password Specify the authentication password between 8 to 32 letters Private key Algorithm Choose the privacy key to encrypt SNMP messages DES or AES Private key Password Specify the privacy key between 8 to 32 letters Write User Name SNMP...

Page 35: ...s IP Address Filter Set up a list of clients allow only the clients on the list to access this camera or to reject clients on the list from access this camera IP Address Filter Enable IP Address Filter Check this box to enable IP address filtering service IP Address Filter Type Choose Deny to ban the listed IP addresses or Allowed to allow listed host to access this camera Add Click Add to add a u...

Page 36: ...for the setup details IP Address Filter Video Audio DSCP Enter Video Audio DSCP Default 0 Event Alarm DSCP Enter Event Alarm DSCP Default 0 Management DSCP Enter Management DSCP Default 0 Click Save to save the changes UPnP Universal Plug and Play is a device discovery protocol set It allows your camera to easily be found for example on a Windows operation system UPnP Enable UPnP Check this box to...

Page 37: ...eo compression The default is variable rate Video Quality Choose the video quality The default is medium quality Frame Rate Choose the capturing frame rate The default value is 30 frames per second Reduce the frame rate to reduce the capture file size Max Bitrate Choose the maximum video sampling bit rate Default 4096 I Frame Interval An I Frame is a frame that records a complete picture Frames be...

Page 38: ...brightness Default 50 Contrast Use the slider or enter a number 0 100 to adjust the image contrast Default 50 Saturation Use the slider or enter a number 0 100 to adjust the color saturation The greater number means the color will be more saturated Default 50 Hue Use the slider or enter a number 0 100 to adjust the color shade Default 50 Sharpness Use the slider or enter a number 0 100 to adjust t...

Page 39: ...set to the same frequency of your local video standard NTSC 60 PAL 50 Default 60Hz Day Night Switch Choose whether you want the camera to be set to the day mode color video or night mode IR enhanced black white video You can manually set it to day mode or night mode adjust by lighting Auto or pre define schedule Auto Switch Time The time delayed to switch between modes Longer switch time can preve...

Page 40: ...Range 0 100 default 100 Expert Mode Space DNR Level Adjust the special digital noise reduction with adjacent pixels Change the range 0 100 to change the adjacency effect default 50 Time DNR Level Adjust the 3D digital noise reduction Compare and reduce noise between video frames Range 0 100 default 100 Click Reset to reset the display adjustments On Screen Display Settings Display the camera name ...

Page 41: ...he text field allows maximum 44 English letters or 20 non English characters Move the red box to position the text Click Save to save the changes Privacy Mask Create a masking area to keep your privacy You can create up to four independent masking areas by clicking and dragging on the screen Enable Privacy Mask Check this box to enable privacy masking Stop Drawing Click this button to stop drawing...

Page 42: ...lick Save to save the changes Edit Click Edit to edit the recording schedule The Edit Schedule window will pop up 1 Select day of the week you want to edit 2 Select All Day or Customized schedule of the day 3 Set the time period and the event you want to trigger the video recording continuous always recording or motion detection 4 Click Select All or the weekday you want to have the same schedule ...

Page 43: ...his box to enable motion tracking Motion tracking is a dynamic display that shows the current status of motion detection The motion tracking is displayed with grids in green The grid area represents the camera motion is happening Click Save to save the choices Draw Area Click Draw Area button to start drawing Click and drag on the area you want to set up the motion detection You can draw up to 8 d...

Page 44: ...d and the event you want to trigger the video recording continuous always recording or motion detection 4 Click Select All or the weekday you want to have the same schedule on different day 5 Click another day of the week by clicking on its tab to set the next schedule Click OK when you have finished your settings Actions Send Email Check this box to send an e mail notification when motion is dete...

Page 45: ... Tamper Detection Check this box to enable tamper detection Click Save to save the settings Draw Area Click Draw Area button to start drawing Click and drag on the area you want to set up the tamper detection You can setup only one area for tamper detection Click Stop Drawing to stop drawing motion detection areas The gray block represents the detection area Sensitivity Move the slider to adjust d...

Page 46: ...or the weekday you want to have the same schedule on different day 5 Click another day of the week by clicking on its tab to set the next schedule Click OK when you have finished your settings Notification Send Email Check this box to send an e mail notification when motion is detected Click Save to save the changes Exception Provide notifications for other system events set up your notifications ...

Page 47: ...pression quality for snapshots Interval State the time interval between snapshots The default interval is 10 seconds Event triggered Enable Check this box to take snapshots when an event is occurred Format Save snapshots in JPEG format Resolution Uses the same resolution set in Video Format for the snapshot resolution Quality Choose a compression quality for snapshot Interval State the time interv...

Page 48: ... of snapshots in seconds Authentication Check this box if your server requires a password in order to send email Most email servers require authentication when sending an email User name Enter the user name of outgoing email account Password Enter the password Confirm Enter the password again to confirm that the password was entered correctly Click Save to save the changes Receiver Receiver 1 The ...

Page 49: ...ile path for network storage You can create a folder under the shared folder and make it a network volume here Just create the folder and enter the correct path name here Capacity Enter the size of the disk space you want to assign for this storage The minimum disk space requirement is 8GB If you do not want to limit the size and use the full physical disk space put number 0 in this field File Sys...

Page 50: ...format Meaning that you visit the shared folder and see some structured files Please do not modify these files manually Modifying these files may cause recording and playback problems Access your recording and system log via the web management user interface to download the recording and snapshots Capacity The total capacity this network storage can use Free Space The free space left for video rec...

Page 51: ...ntication Password Enter the password of the FTP account Confirm Enter the password again to make sure the password was entered correctly Directory Structure When saving snapshots on an FTP server they can be saved in a single place or organized with meaningful directory names Save in root directory You can choose to store all files in the same folder of FTP login Save in directory Structure your ...

Page 52: ...ct the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject ...

Page 53: ... conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 2004 108 CE 2006 95 CE et Italiano Italian Con la presente TRENDnet dichiara che questo TV IP312PI è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 2004 108 CE e 2006 95 CE Latviski Latvian AršoTRENDnetdeklarē ka TV IP312PI atbilstDirektīvas 2004 108 EK un 2...

Page 54: ... THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE THE CUSTOMER S SOLE REMEDY SHALL BE AT TRENDNET S OPTION REPAIR OR REPLACE THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TRENDNET NEITHER...

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