5
Technical Support Hours
7:00AM ~ 6:00PM, Monday through Friday
Pacific Standard Time (except holidays)
Contact Technical Support
Telephone: +1-310-626-6252
Fax:
+1-310-626-6267
Website: www.TRENDNET.com
E-mail:
Troubleshooting
Q1:
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Q4:
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How come I cannot transmit or receive Wi-Fi signals with my TEW-IA06D?
The TEW-IA06D is a directional antenna and can only send and receive
signals from the front panel. Make sure to adjust the position of the antenna by
directing the front panel to laptops, PCs or other wireless devices.
My access point indicates that it is receiving power, and my laptop is within
range of the TEW-IA06D. However, my laptop does not receive any signals from
my access point.
Make sure that you properly connect the antenna to the Wi-Fi Access Point.
(See. 3. Hardware Installation)
Why won't the TEW-IA06D work with my IEEE 802.11a Wireless Router or
Wireless Card?
The TEW-IA006D is designed only for IEEE 802.11b or 802.11g Wireless
Access Points or Wireless Cards. Please use the TEW-IA06D with compatible
wireless devices.
Is it necessary to use the tapping screws or the wall anchors that come with
the TEW-IA06D?
It is only necessary if you decide to mount the TEW-IA06D at a permanent
location. Use discretion when attaching mounting brackets to the TEW-IA06D.
If you have any questions regarding the
TEW-IA06D 6dBi Directional Indoor Antenna
,
please contact Trendware Technical Support Department.
Certifications
This equipment has been tested and found to comply with FCC and CE Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received including interference that may cause
undesired operation.
