9
Troubleshooting
Q1:
A1:
I typed http://192.168.10.1 in my Internet Browser's Address Bar, but an error message
says “The page cannot be displayed.” How can I get into the TEW-635BRM's web
configuration page?
First, check your hardware settings again by following the instructions in Section 2.
Second, make sure the Power, LAN and WLAN lights are lit. Third, make sure your TCP/IP
settings are set to
Obtain an IP address automatically
(see the steps below).
1.
Go into the
Control Panel
and double-
click the
Network Connections
icon,
right-click the
Local Area Connection
icon and then click
Properties
.
2.
Click
Internet Protocol (TCP/IP)
and
then click
Properties
. Then click on
Obtain an IP address automatically.
Fourth, reset the TEW-635BRM. To reset the TEW-635BRM, press the
WPS
and the
WIRELESS
ON/OFF
button simultaneously for 8 seconds, then let go.
The Modem does not auto-detect my DSL connection. What should I do?
First, verify that your DSL account is activated. Second, make sure all the cables are
properly connected (see Section 2). Third, in Section 3, select manual selection in the Setup
Wizard and configure the Modem based on information provided by your ISP.
All the settings are correct, but I can not make a wireless connection to the Modem.
What should I do?
First, double check that the Wireless LED on the Modem is lit. If the Wireless LED is not
lit, press the
WIRELESS ON/OFF
button on the back of the Modem. Second, power cycle
the Modem. Unplug the power to the Modem. Wait 15 seconds, then plug the power back
in. Third, contact the manufacturer of your wireless network adapter. Make sure the wireless
network adapter is configured with the proper SSID. The default SSID of the TEW-635BRM
is
TRENDnet635.
If you have enabled any encryption on the Access Point, make sure to
configure the wireless network adapter with the same encryption key.
I forgot my login password. What should I do?
Press the
WPS
and the
WIRELESS ON/OFF
button simultaneously for 8 seconds, then
let go. This will return all settings to factory default.
If you still encounter problems or have any questions regarding the
TEW-635BRM,
please contact
TRENDnet's Technical Support Department.
Q2:
A2:
Q3:
A3:
Q4:
A4:
