TRENDnet TEW-510APB User Manual Download Page 26

 

 

 

User’s Guide  

26

5. Troubleshooting – Q & A 

1. I’m trying to log on the AP’s Web configuration page, but I do not see the login screen.  
 

Answer: 

  

1. Please make sure the IP address that you input on address field of IE browser is correct. 
2. Make sure the physical layer connection is established. If you are using wired to connect this AP, check the relevant 

LAN LED whether is lit or not. 

3. On Dos Prompt screen, using “ping “ command to probe this AP, check if you got reply from it. 

Command: ping < Destination IP address > 

4. If you have any TCP/IP setting problem, please refer to the Quick Installation Guide. 

 

 
2. I forgot my password, how to log on this AP for configuration?  
 

Answer: 

 

1. Reset the AP to factory default by pressing the Reset button for 10 seconds then releasing it. 
2. Log on the AP’s web management by http://192.168.1.250  

Leave username blank and enter the default password 

admin

 
 

3. How to set the AP to factory default setting. 
 

Answer: 
 

1. Reset the AP to factory default by pressing the Reset button for 10 seconds then releasing it. 
2. After release the Reset button, the AP will get back all setting to factory default and reboot system. 
3. While the reboot is complete, log on the AP’s web management by default IP http://192.168.1.250  

Leave username blank and enter the default password 

admin

 
 

4. My AP will not turn on. No LED’s light up. 

 

Answer: 
 

Usually it is caused by the power is not connected. 
Please double check the power adapter if it connected to your AP and the other side is plugged into the power outlet. 
If it still has no power, please contact your reseller. 

 

5. I can’t access the AP from a wireless client. 

 

Answer: 
 

Generally to make the wireless client unable to access AP with following possible issues: 
1. Settings are not the same among each wireless adapter. 
2. Out of range. 
3. IP Address is not set correctly. 
 
Resolution: 

Make sure that mode, SSID, Channel and encryption settings are set the same on each wireless adapter. Make sure 
that your computer is within range and free from any strong electrical devices that may cause interference. 

 

6. What devices cause interference?

 

Answer: 

The AP is operating in the unlicensed 2.4 GHz band and 5GHz. Other devices operates in this frequency range that 
may cause interference include microwave ovens and 2.4 GHz portable phones. PCs or analog cellular phones do not 
operate at 2.4 GHz and do not cause interference. Proper placement of access points usually eliminates interference 
problems created by other 2.4 GHz devices. 

Summary of Contents for TEW-510APB

Page 1: ...User s Guide 1 ...

Page 2: ... No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means whether electronic mechanical photocopying recording or otherwise without the prior writing of the publisher MAY 2005 ...

Page 3: ...3 Wireless Wireless Mode 13 4 4 Wireless MAC Filter 14 4 5 Wireless Wireless Security 15 4 6 Wireless Advanced Wireless Settings 16 4 7 Administration Management 19 4 8 Administration Reboot AP 20 4 9 Administration Firmware Upgrade 21 4 10 Administration Factory Defaults 22 4 11 Status Local Network 23 4 12 Status Wireless Network 24 4 13 Status Wireless Statistics 25 5 Troubleshooting Q A 26 ...

Page 4: ...uide will assist you with the installation procedure The package you have received should contain the following items Wireless 802 11ag AP Quick Installation Guide User Manual CD ROM Dual Diversity Antennas External Power Adapter 5V 2 5A RJ 45 Network Cable Note if anything is missing please contact your vendor ...

Page 5: ...evice should only be repaired by authorized and qualified personnel Please do not try to open or repair the device yourself Do not place the device in a damp or humid location i e a bathroom The device should be placed in a sheltered and non slip location within a temperature range of 5 to 40 Celsius degree Please do not expose the device to direct sunlight or other heat sources The housing and el...

Page 6: ...oes through its self diagnostic mode during every boot up this LED will flash When the diagnostic is complete the LED will be lit continuously 11a The 11a LED flashes when there is a successful Wireless A connection 11g The 11g LED flashes when there is a successful Wireless G connection Ethernet The Ethernet LED lights up when Ethernet port of AP was connected to LAN When the LED is flashing that...

Page 7: ...utton for approx 10 seconds during device power on status Ethernet The port connects the AP to your networked PCs and other Ethernet network devices Power The POWER port is where you will connect the power adapter AP Default Settings User Password admin IP Address 192 168 1 250 Subnet Mask 255 255 255 0 RF ESSID A band wlan a G band wlan g Channel A band Auto G band 6 Mode G band Mixed Encryption ...

Page 8: ...ll get better the performance 4 Using a standard Ethernet network cable connect the AP s Internet port to your broadband modem 5 Connect your network PCs or Ethernet devices to the AP s LAN ports using standard Ethernet network cabling 6 Connect the AC power adapter to the AP s Power port Then connect the other end to an electrical outlet Only use the power adapter supplied with the AP Use of a di...

Page 9: ...r Name box The default password is admin Once you have logged in as administrator it is a good idea to change the administrator password to ensure a secure protection to the Wireless 11ag AP The Security Settings section described later in this manual describes how to change the password Once you have input the correct password and logged in the screen will change to the Setup page screen TURN ON ...

Page 10: ...ype If you are required to use a fixed IP address to connect to the LAN then select Static IP IP Address This is the AP s IP address Subnet Mask This is the AP s Subnet Mask Default Gateway This is the AP s Gateway Address Those above items can be adjusted that depends on real network architecture if it is necessary Change these settings as described here and click the Apply button to apply your c...

Page 11: ...the AP s SSID then select Disabled Channel Select the appropriate channel from the list provided to correspond with your network settings You shall assign a different channel for each AP to avoid signal interference If you want the AP to automatically scan for a clear channel then select Auto DFS Wireless G Settings If you are using a Wireless B Wireless G or Wireless B G network then the followin...

Page 12: ...User s Guide 12 Change these settings as described here and click the Apply button to apply your changes or click Cancel button to cancel your changes For additional information click Help ...

Page 13: ...terface to connect this device then the computer will has capacity of WLAN association Wireless G Settings Access Point This mode provides access for wireless stations to wired LANs and from wired LANs to wireless stations This mode is not only performing AP function but also support WDS connection Input remote AP s MAC address in below 4 fields can generate 4 WDS connections with this AP Repeater...

Page 14: ...ients list Except the default rule administrator can also create one policy for special client via Add ACL Wireless B G Setting Access Control List Mode This drop down menu can set Enable Disable the ACL function Default Access Select the default policy for this ACL rule Specific Clients list Except the default rule administrator can also create one policy for special client via Add ACL Change the...

Page 15: ...ey 1 4 field s To indicate which WEP key to use select the appropriate TX Key number WPA only WPA Pre Shared Key This security mode offers two encryption methods TKIP and AES with dynamic encryption keys Select the type of encryption method you want to use TKIP or AES Enter the Passphrase which can have 8 to 63 characters Then enter the Key Renewal period which instructs the AP how often it should...

Page 16: ...ill be proposed Beacon Interval The Beacon Interval value indicates the frequency interval of the beacon Enter a value between 20 and 1000 A beacon is a packet broadcast by the AP to synchronize the wireless network The default value is 100 DTIM Interval This value indicates the interval of the Delivery Traffic Indication Message DTIM A DTIM field is a countdown field informing clients of the next...

Page 17: ...t or multicast messages for associated clients it sends the next DTIM with a DTIM Interval value Its clients hear the beacons and awaken to receive the broadcast and multicast messages The default value is 1 Fragmentation Threshold This value specifies the maximum size for a packet before data is fragmented into multiple packets If you experience a high packet error rate you may slightly increase ...

Page 18: ...User s Guide 18 Change these settings as described here and click the Apply button to apply your changes or click Cancel to cancel your changes For additional information click Help ...

Page 19: ...gain in the Re enter to Confirm field to confirm Enable Telnet Enable this checkbox can to perform Telnet configuration Backup and Restore Backup Settings To back up the AP s configuration click this button and follow the on screen instructions Restore Settings To restore the AP s configuration click this button and follow the on screen instructions You must have previously backed up the AP s conf...

Page 20: ...User s Guide 20 4 8 Administration Reboot AP AP Reboot Click this button to initialize this device ...

Page 21: ...s you are experiencing problems with the AP or the new firmware has a feature you want to use Firmware Upgrade Please select a file to upgrade In the field provided enter the name of the extracted firmware upgrade file or click the Browse button to find this file Start to Upgrade After you have selected the appropriate file click this button for upgrade ...

Page 22: ...allows you to restore the AP s configuration to its factory default settings Factory Defaults Restore Factory Defaults Click this button to reset all configuration settings to their default values Any settings you have saved will be lost when the default settings are restored ...

Page 23: ...r user identification Firmware Version The current AP firmware version display here Local Area Network Local MAC Address This is the AP s local physical MAC Address Connection Type The current IP address type Dynamic or Static IP Address The current AP s IP address Subnet Mask This is AP s local subnet mask Default Gateway This is the local network gateway IP ...

Page 24: ...nabled Disabled SSID This displays the AP s current Wireless A SSID string Broadcast SSID This displays the AP s SSID Broadcast status Channel The current A band channel you are using Wireless B G Settings MAC Address This is the AP s Wireless G band MAC Address Mode This mode is displaying the current status of Wireless B G band network Enabled means the B G band network is ON Radio Policy This d...

Page 25: ...User s Guide 25 4 13 Status Wireless Statistics Wireless Statistics This displays the AP and stations that are currently part of the BSS ...

Page 26: ... While the reboot is complete log on the AP s web management by default IP http 192 168 1 250 Leave username blank and enter the default password admin 4 My AP will not turn on No LED s light up Answer Usually it is caused by the power is not connected Please double check the power adapter if it connected to your AP and the other side is plugged into the power outlet If it still has no power pleas...

Page 27: ...paid insured and packaged appropriately for safe shipment WARRANTIES EXCLUSIVE IF THE TRENDWARE PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE THE CUSTOMER S SOLE REMEDY SHALL BE AT TRENDWARE S OPTION REPAIR OR REPLACEMENT THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUD...

Page 28: ...circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC ...

Page 29: ...User s Guide 29 ...

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