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P

AGE 

28

O

PERATING 

Y

OUR 

H

EATER

B

EFORE 

Y

OU 

B

EGIN

READ THIS ENTIRE MANUAL BEFORE YOU INSTALL AND USE YOUR
NEW HEATER.  FAILURE TO FOLLOW THE INSTRUCTIONS MAY RESULT
IN PROPERTY DAMAGE, BODILY INJURY, OR EVEN DEATH.

Before starting your first fire make sure you have read the section titled 

Safety Precautions

.

Any questions should be referred to your dealer.  There are two things you will need to know
before you start your first fire:

PRIMING THE AUGER

The first time you start your heater, 

or

 if you completely run out of pellets, the auger will need to

be primed by turning the heater on and turning the BURN RATE to "HIGH" for fifteen minutes.
This will allow the pellets to feed up the auger and start to fall into the firepot before you start the
heater.  After this "priming" the stove can be started normally.

PAINT CURING

The first time your heater gets up to temperature you will smell the paint on the outside of the
heater curing.  This is normal.  We recommend that you first fire your heater outside or leave all
of the windows open for a few hours during the first fire.

A W

ORD ABOUT 

P

ELLETS

Your heater was designed to burn wood pellets
only.  There are some facts you should know
before you buy pellets.  The paragraphs below
detail the information you should know.
With the surge in popularity of pellet heaters
came the tremendous increase in pellet demand.
Because pellets are made from wood by-
products, pellet manufacturing is dependent
upon the supply of these by-products and the
quality found therein.  Unfortunately, this surge
in pellet manufacturing has led to a decline in
the quality of the raw materials used to produce
the pellets.

P

P

e

e

s

s

e

e

l

l

l

l

t

t

Ideally, pellets should have a very low moisture, ash, dirt, and salt content.  Some pellets do not.
Pellets should have a consistent diameter of 1/4", 5/16", or 7 mm.  Pellets should also be no
longer than 1 1/2" long.  Some pellets are longer.  There is no real pellet monitoring agency, so
you must monitor pellet quality yourself.

We Suggest:

Buy only 3 bags of pellets before you purchase a large amount.  Burn the pellets in your pellet
heater and check for these signs of poor quality pellets: clinkers develop in the air holes on the
bottom of the firepot (see the section "Maintenance Instructions"); the auger jams for no apparent
reason, and when the hopper is cleaned out, the auger runs again; there is more than one-half cup
of sawdust in the bottom of the bag of pellets; or, the pellets don't burn well on a low B

URN

R

ATE

, and it seems the A

IR 

C

ONTROL

 has to be pulled out all the way for the pellets to burn (a

sign of wet or dirty pellets).  It is best to check one brand of pellets versus another to see the
difference first-hand.  The Association of Pellet Fuel Manufacturers has set the following
standards for pellets: density of at least 40 lbs. per cubic foot; 1/4" to 5/16" diameter; length no
greater than 1 1/2"; 8200 BTU's/lb.; moisture under 8% by weight; ash under 1% by weight; and,
salt under 300 parts per million.

Summary of Contents for Avalon 900 PI

Page 1: ......

Page 2: ...a house fire The instructions must be strictly adhered to Do not use makeshift methods or compromise in the installation Never try to repair or replace any part of the heater unless instructions are given in this manual All other work should be done by a trained technician Your heater requires periodic maintenance and cleaning see Maintaining Your Heater Failure to maintain your heater may lead to...

Page 3: ...er has completely cooled before performing any maintenance NOTE Turning the POWER switch to OFF does not disconnect all power to the heater The exhaust system should be checked twice a year minimum for any build up of soot or creosote Use the AIR CONTROL knob to keep the flame from becoming sooty smoky See the section Running Your Heater for instructions on properly using the AIR CONTROL Use the A...

Page 4: ...Pellets 28 Location of Controls 29 Starting Your Heater 30 Running Your Heater 31 Turning off the Heater 32 Normal Operating Sounds 32 Maintaining Your Heater Maintenance Schedule 33 Check the Firepot 33 Check the Ashpan 34 Clean the Heat Exchanger Tubes 34 Clean the Firebox and Glass 34 Clean the Ash Traps 35 Clean the Hopper and Auger Tube 35 Clean the Exhaust Ducts 36 Accessing Internal Compone...

Page 5: ...times Differences of plus or minus 20 depending on fuel quality may occur 900 PS Dimensions 900 PI Dimensions 24 5 16 21 1 2 HEIGHT With Pedestal 31 1 8 With Brass Legs 27 3 4 With Cast Legs 27 3 4 With Black Legs 26 3 8 Flue Opening Diameter 3 Both 24 1 4 21 12 1 4 12 7 8 19 Allow an extra inch in height for installation see page 19 Weight 240 Pounds Weight 230 Pounds Electrical Specifications El...

Page 6: ...tain a minimum 3 clearance to any combustible No more than 180o of elbows two 90o elbows or two 45o one 90o elbow etc NOTE The center flue adapter is considered a 90o elbow Maximum 33 length if vertical only Maximum 10 horizontal length if vertical rise is 25 or less Maximum 4 horizontal length if vertical rise is 30 to 25 Pellet Vent Diameter If the pellet vent is over 15 in total vertical length...

Page 7: ...st maintain a 3 clearance to any wall except when passing through an approved thimble G 2 from the rear corner of heater to the cornerwall If an interior vertical pellet vent is being used the clearance to the backwall is determined by the upward turning elbow or Tee It will vary in depth depending on the brand of pellet vent used Before establishing the heater placement connect the elbow or Tee a...

Page 8: ...met Minimum height is 60 Minimum width is 42 5 16 Maximum depth is 48 Minimum clearance of 9 on each side and 3 on back Backwall Sidewall Sidewall 9 Min 9 Min 3 Min Horizontal or Vertical Exterior Pellet Vent Vertical Pellet Vent 3 Min 42 5 16 Min 48 Max 60 Min Horizontal or Vertical Exterior Pellet Vent Vertical Pellet Vent 3 Min PELLET VENT REQUIREMENTS Pellet Vent Type Must be Type L except for...

Page 9: ...e 3 Minimum See maximum vertical rise Type L Vent Approved thimble Support bracket every 5 See maximum horizontal length Joints must be sealed and screwed together See Pellet Vent Termination Maximum 180 of elbows Floor protection under Tee Installing the Pellet Vent Pellet vent connections must be screwed together with sheet metal screws and sealed airtight with 500o F RTV silicone The pellet ven...

Page 10: ...mbustible materials F Minimum 3 clearance from any forced air intake of any other appliance G Minimum 2 clearance below eaves or overhangs H Minimum 1 clearance horizontally from combustible wall X Must be a minimum of 2 above the roof C B D E A G X A F H OUTSIDE AIR REQUIREMENTS Required for mobile homes Must not be drawn from an enclosed space garage unventilated crawl space Must not be over 15 ...

Page 11: ...Horizontal 3 Clearance to Pellet Vent Interior Vertical Tee or Elbow Determines Rear Clearance Exterior Vertical Penetrates Wall Directly Behind Stove Vertical Using Existing Factory Built Chimney Uses Existing Type A Chimney Hearth Stove Uses Existing Masonry or Z C Chimney Prior to installing your stove make a detailed plan with dimensions to double check them against the requirements When ready...

Page 12: ...hrough combustible walls Screw together all pellet vent joints and seal Install the outside air connection if applicable WARNING Because this type of installation does not have any vertical rise to create draft we recommend using outside air with this type of installation C Place the pellet stove in position and attach the pellet vent and outside air connection if applicable Screw together and sea...

Page 13: ...the vent through combustible walls Screw together all pellet vent joints and seal Install the outside air connection if applicable WARNING Because this type of installation does not have any vertical rise to create draft we recommend using outside air with this type of installation C Place the pellet stove in position and attach the pellet vent and outside air connection if applicable Screw togeth...

Page 14: ...kwall A Install the floor protection B Install the pellet vent it must maintain a 3 clearance The pellet vent may pass through the ceiling and roof before termination or turn sideways and terminate along an outside wall see the illustration below Make sure to follow the pellet vent manufacturer s instructions for passing the vent through combustible walls ceilings or roofs Screw together all pelle...

Page 15: ...t vent manufacturer s instructions for passing the vent through combustible walls or roofs Screw together all pellet vent joints and seal Install the outside air connection if applicable C Place the pellet stove in position and attach the pellet vent and outside air connection if applicable Screw together and seal the pellet vent connection to the stove D Read the section Operating the Heater prio...

Page 16: ...joints B Install the floor protection C Install the chimney to pellet vent adapter to the chimney Install the pellet vent Screw together all pellet vent joints and seal Install the outside air connection if applicable D Place the pellet stove in position and attach the pellet vent and outside air connection if applicable Screw together and seal the pellet vent connection to the stove E Read the se...

Page 17: ... section Stove Requirements as well as those listed below in the illustration The steps below detail the order of installation A Inspect the existing fireplace for any damage or deterioration Repair any damage before proceeding If installing in a Z C fireplace remove the damper to allow the pellet vent to pass through the chimney B Install the floor protection C Install the pellet vent Screw toget...

Page 18: ...equirements listed below Hence it is very important to follow the requirements listed in the section Insert Requirements and the installation instructions specific to the type of installation being used Make a sketch of your installation including dimensions before installing to double check against the requirements listed INSERT PLACEMENT REQUIREMENTS See the illustration below The insert must be...

Page 19: ...d the requirements listed below see the section Built In Installation Stainless steel single wall type L or stainless steel flexible vent must be used for masonry fireplaces or zero clearance metal installations built in installations require type L pellet vent Must not connect to a vent serving any other appliance or stove All pellet vent connections must be screwed together with sheet metal scre...

Page 20: ...ptional equipment being used for this pellet insert should be installed after installation with the exception of the optional pellet ignition system which should be installed before installation see the section Optional Equipment NOTE PANELS ARE REQUIRED WHEN INSTALLING THE 900 PI PELLET INSERT HINT We suggest starting the heater outside and burning it for two hours to cure the paint before it is ...

Page 21: ...facing CROSS SECTION OF BRASS TRIM Set screw that holds the larger L bracket in place Groove where the larger L bracket fits into Groove Where Top Panel Fits Into Groove where the smaller L bracket fits into Front Side Larger L Brackets Top Trim Smaller L Brackets Left Trim Right Trim Insert Lay the trim on the floor in front of the insert with the rounded portion facing down After the panels are ...

Page 22: ...exhaust tube and vertical exhaust extender Discard the vertical exhaust extender Attach the exhaust tube with the lower clip making sure the lower gasket is properly aligned and re insert the locking pin Upper Clip Exhaust Tube Lower Clip Vertical Exhaust Extender Attach the exhaust tube to the lower clip Discard the vertical exhaust extender Unlatch both clips Locking Pin The illustration below d...

Page 23: ...e is stepped down insert two leveling bolts included with the owner s pack into the threaded nuts at the bottom rear of the baseplate Then adjust the bolts to the same height the fireplace is stepped down to D Place the insert into the fireplace The outside air connection may need to be attached before the insert is fully in place NOTE Do not pick the insert up by the hopper or any other internal ...

Page 24: ...t is being used If the fireplace is stepped down insert two leveling bolts included with the owner s pack into the threaded nuts at the bottom rear of the baseplate Then adjust the bolts to the same height the fireplace is stepped down to If the fireplace is elevated follow the directions for using the optional front support in the section Optional Equipment or use a pair of front legs if the heig...

Page 25: ...t all the way to the back wall centered in cavity NOTE This illustration shows framing only the wall covering has been removed to better illustrate the installation requirements The framing must meet local building codes and may not resemble this illustration 21 1 4 width of insert not including the side bays The faceplate of the insert portrudes 12 7 8 into the room Facing 16 Min B Install the pe...

Page 26: ...s Hole for rear leveling bolt NOTE The insert is attached to the top of the insert baseplate but for illustrative purposes does not appear in the blown up illustration D Install the outside air connection if applicable E If the optional igniter is being used make sure to install it now F The next step is to complete the wall that the insert is placed into The non combustible facing must be install...

Page 27: ...Framing Wall Covering Floor Shield Top Panel 3 8 space between top panel and wall covering do not seal Floor covering must be removed under insert 2 Min If the termination is below the eave it must maintain a 2 clearance 1 Min Approved Wall Thimble 3 Min Approved thimble Joints must be screwed together and sealed Support bracket every 5 3 Min 12 Min See the notes to the left VERTICAL INSTALLATION ...

Page 28: ...rom wood by products pellet manufacturing is dependent upon the supply of these by products and the quality found therein Unfortunately this surge in pellet manufacturing has led to a decline in the quality of the raw materials used to produce the pellets P Pe e s s e e l l l l t t Ideally pellets should have a very low moisture ash dirt and salt content Some pellets do not Pellets should have a c...

Page 29: ...itch is pressed It will not turn off until the POWER switch is turned off and the heater has cooled off START Switch This control starts the heater It will need to be pressed each time the heater is re started BURN RATE Dial This dial controls the amount of pellets that are fed into the firepot and hence the amount of heat This dial must be used in conjunction with the AIR CONTROL to operate the h...

Page 30: ... O O OW W W W O O O OF F F FF F F F C Press the POWER button to ON O O O ON N N N O O O OF F F FF F F F P P P PO O O OW W W WE E E ER R R R D Press the START switch You will see the light next to the POWER button turn on and pellets start dropping into the firepot The heater will self start in 5 to 7 minutes S S S ST T T TA A A AR R R RT T T T E Wait fifteen minutes for the heater to get up to tem...

Page 31: ...repot It is extremely important to adjust it correctly It must be adjusted every time the BURN RATE is changed or when using different pellets With the BURN RATE set to a particular setting look into the firepot and check the flame Ideally the pellets should be agitating slightly with an occasional ember flying up and a bright jagged yellow flame È If the pellets aren t moving and no embers are ju...

Page 32: ...AN dial should be set TURNING OFF THE HEATER To turn the heater off switch the POWER button to OFF OFF POWER ON WARNING Do not unplug the heater to turn it off This heater relies upon electricity to push the flue gases out the pellet vent Ð unplugging it may lead to smoke in your room NORMAL OPERATING SOUNDS Exhaust Fan The flow of exhaust gases through this air cooled induction motor creates a st...

Page 33: ... the pellets refuse to light or glow If this occurs you will need to turn the heater off and remove any buildup on the firepot holes You may find a piece of hardened ash that covers the holes in the firepot a clinker that will need to be removed When replacing the firepot make sure you insert it correctly otherwise air will go around the firepot instead of through it Slide this clip up to remove t...

Page 34: ...lean the Heat Exchanger Tubes At least once a week the heat exchanger tubes should be cleaned With the door closed push the built in cleaner located above the door back and forth a couple of times Wear a glove or use the tool included with this heater if the handle is hot You should see flyash falling from the roof of the firebox After cleaning you may wish to brush any loose flyash into the ashpa...

Page 35: ...y flat against the surrounding metal when re installed Remove the ash trap doors First swing it out Then slide it up and out Clean out all of the area behind the ash trap doors HINT The more often you clean out the flyash the more efficient your heater will burn Clean the Hopper and Auger Tube Pay close attention to removing all sawdust and debris from the bottom of the auger tube Hopper Auger Tub...

Page 36: ...haust ducts that are hard to reach The soot and flyash will fall down to the ashtrap area Vacuum out all of the flyash and soot Replace the clean outs firebrick refractory and firepot holder when finished cleaning Remove the firebrick refractory by lifting it up and pulling it towards the door Pry the clean outs out with a screwdriver Clean behind the exhaust ducts with a piece of wire ACCESSING I...

Page 37: ...air through the heat exchanger tubes transferring heat from within the firebox to the room Over time it will collect dirt and need cleaning Control Box Combustion Air Duct Electrical Leads From Control Box to Switch Box Hopper Convection Blower Electrical Leads Convection Blower The first step is to open the left side panel follow the directions in the section ACCESSING INTERNAL COMPONENTS Disconn...

Page 38: ...lt the exhaust blower outwards and slide towards the side to remove With the exhaust blower removed check the gasketing that insulates the connection between the exhaust blower and the exhaust housing Replace the gasket if it has deteriorated Follow the directions in reverse order to re attach the exhaust blower Make sure to re seal the pellet vent connections with RTV 500o F silicone Exhaust Blow...

Page 39: ... up Fortunately the Tee and center flue adapter have a built in clean out cover Simply remove the cover and vacuum out While open use a flashlight to look up the pellet vent to check for build up On inserts the dirtiest portion is often the portion where the pellet vent turns upward Fortunately this portion can often be accessed by unclipping the vertical exhaust extender see Insert Installation H...

Page 40: ... Pellets below Firepot overfills with pellets AIR CONTROL is too far in Firepot is plugged Air leak Exhaust ducts are clogged Exhaust system is clogged See Operating Your Heater See Check the Firepot See Air Leaks below See Clean the Exhaust Ducts See Exhaust Blower Pellets not feeding Auger not primed Pellets have run out Power button not turned ON or start button pressed Power supply cut Fuse bl...

Page 41: ...t the seal is to run a lit match around the perimeter of the door while the heater is running If there is an air leak the flame will bend towards the leak Jammed Auger Augers can jam when an especially long and hard pellet gets caught if the pellets are allowed to back up the feed tube or if a piece of debris is allowed into the hopper a nail or screw especially To check if the auger is jammed cle...

Page 42: ...astic bag around the pellets should not be considered air or water tight Pellets are usually thoroughly dried before bagging So if the bag is exposed to damp conditions the pellets will actually absorb water from the air Safety Features Your heater has built in safety systems which may shut the heater off even though the heater has pellets and the POWER button is ON Power Outages During a power ou...

Page 43: ...system and tips for troubleshooting your heater see the illustration below for each component s location and appearance Combustion Air Exhaust System Consists of Purpose Troubleshooting Tips Air Inlet Provides air for combustion Aluminum duct not crushed or blocked AIR CONTROL Adjusts the amount of air going to the firepot Slides in and out Firepot Hold pellets during combustion Holder on correctl...

Page 44: ...stem Consists of Purpose Troubleshooting Tips Electronic Safety Components Turns the heater off for a blocked flue or overheating Not user serviceable see the section Automatic Safety Features HINT This system is of utmost importance Components should only be serviced by trained technicians Call your dealer if there are any questions These components can only be tested by replacing with a new comp...

Page 45: ...al and not a defect and therefore not covered under warranty Overfiring of this appliance can cause serious damage not covered under warranty and it is the responsibility of the installer to ensure that the appliance is burning as per rating tag at time of installation 4 The warranty as outlined within this document does not apply to the chimney components or other non Travis accessories used in c...

Page 46: ...PAGE 46 PRODUCT LISTING INFORMATION ...

Page 47: ... the log holder is pressed all the way down before installing the log To remove the log holder pull it upwards Back View 2 The log is shipped with the heater Remove the log from its wrapping and place it on the log holder see the illustration below Make sure the log fits over the flanges and is pushed all the way back Log Set Log Holder HINT Inspect the flames after installing the log set If the f...

Page 48: ... check for any damage Report any damage to your dealer Slide the wood trim included with the pedestal on to the front and back edge of the pedestal so it lines up from side to side Place the pedestal in place and lift the stove on top of it Line up the threaded bolt holes in the bottom of the stove with the two holes on the tabs on the inside edge of the pedestal see the illustration below Using a...

Page 49: ...mperature silicone sealant type 500 degree RTV around the outside perimeter of the exhaust pipe near the end and slide the center flue adapter into place Attach the center flue adapter to the exhaust pipe by sliding it into place and screwing in the three sheet metal screws through the center flue adapter and into the holes that were drilled in step 4 Inspect the connection between the exhaust pip...

Page 50: ...ackets on the support and adjust them to the approximate height required Place the insert in position and adjust the leveling bolts to the required height and lock the bolts in position by tightening the nuts against the support 3 Place the support extension around the support so that it covers the gap between the support and the floor Use a 5 16 nut driver to attach the screw through the elongate...

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