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Troubleshooting Steps
Travis Industries
Gas T-Shoot Guide
19203
Blower Defective
A defective blower may be loud or not circulate air. This component is not user serviceable and must
be replaced if defective. The blower is checked by attaching it to a hotwire (a power cord with a female
quick connect on the hot and common wire). Follow the directions for accessing the blower in the
section "Removing the blower" (NOTE: do not remove the blower, simply follow the instructions until
the blower wires can be accessed). If the blower does not turn on or is especially loud, it is defective.
Remedy
Replace the blower.
Gas Control Knob Doesn't Pop Out when Released
If the gas control knob does not pop out when released after starting the pilot, the EPU inside the gas
control valve is not working correctly.
PILOT ADJ
VENT
T
O
L
PI
ON
OFF
HI
LO
If the gas control knob does not pop out
w hen released, the gas control valve
M U S T B E R EP LA C ED IM M ED IA T ELY .
Warning:
This is a potentially dangerous situation.
Remedy
Turn the gas control knob to "OFF", shut off gas to the heater, and do not operate the heater until the
gas control valve is replaced.
Pilot or Main Burner Does Not Shut Off
If the pilot or main burner does not shut off correctly, there may be blockage inside the gas control
valve. Make sure the thermostat or remote control is operating correctly.
Remedy
Replace the gas control valve.