XII. WARRANTY INFORMATION
-13-
TRAULSEN
4401 BLUE MOUND RD.
FT. WORTH, TX 76106
PHONE 1 (800) 825-8220
FAX-MKTG. 1 (817) 624-4302
Website: www.traulsen.com
Warranties
STANDARD DOMESTIC WARRANTY
TRAULSEN warrants new equipment to the original purchaser, when installed within the United States against defective material and workmanship for one
(1) year from the date of original installation. Under this warranty, TRAULSEN will repair or replace, at its option, including service and labor, all parts found
to be defective and subject to this warranty. The compressor part is warranted for an additional four (4) years. During this period TRAULSEN will supply
replacement compressor(s) if deemed defective, however all installation, recharging and repair costs will remain the responsibility of the owner.
This warranty does not apply to damage resulting from fire, water, burglary, accident, abuse, misuse, transit, acts of God, terrorism, attempted repairs,
improper installation by unauthorized persons, and does not apply to food loss.
For Traulsen units purchased with a remote feature, standard warranty will apply only to those components contained within the unit to the point of con-
nection of the refrigeration lines leading to the remote condenser.
THERE ARE NO ORAL, STATUTORY OR IMPLIED WARRANTIES APPLICABLE TO TRAULSEN, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WHICH EXTEND BEYOND THE DESCRIPTION ON THE
FACE HEREOF. TRAULSEN SHALL HAVE NO OBLIGATION OR LIABILITY FOR CONSEQUENTIAL OR SPECIAL DAMAGES, GROWING OUT
OF OR WITH RESPECT TO THE EQUIPMENT OR ITS SALE, OPERATION OR USE, AND TRAULSEN NEITHER ASSUMES NOR AUTHORIZES
ANYONE ELSE TO ASSUME FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THE EQUIPMENT OR ITS SALE, OPERATION OR
USE OTHER THAN AS STATED HEREIN.
INTELA-TRAUL
®
CONTROL WARRANTY
TRAULSEN warrants to the original purchaser of the INTELA-TRAUL
®
control when installed as part of the Refrigeration/Hot Food Equipment
manufactured and sold by TRAULSEN, to be free of defects in material and workmanship under normal service and use for a period of two (2) years from
the date of installation. Under this warranty statement, TRAULSEN will repair or exchange at TRAULSEN’S discretion, F.O.B. factory, any part of said
control, which proves to be defective. Inspection by the TRAULSEN Service Department of parts claimed defective shall be final in determining warranty
status. The warranty is to include repair or exchange of any defective In-Warranty control or part(s) of said control for:
Part(s) – Any TRAULSEN INTELA-TRAUL
®
supplied part(s) found to be defective.
Labor – The labor charges from a TRAULSEN certified service agent to effect the repair or exchange of the defective part(s).
“Defective Part Return” – All claimed defective part(s) must be returned to TRAULSEN for defect validation within 30 days from the date of the repair.
Failure to return all claimed defective part(s) to TRAULSEN will invalidate the warranty claim, this warranty statement, and forfeit payment for those
repairs effected.
This warranty does not apply to damage resulting from fire, water, burglary, accident, abuse, misuse, transit, acts of God, terrorism, attempted repairs, im-
proper installation by unauthorized persons, and does not apply to food loss, and will not apply if said equipment is located outside The United States.
G-SERIES MICROPROCESSOR CONTROL WARRANTY
TRAULSEN warrants to the original purchaser of the G-Series Microprocessor control when installed as part of the Refrigeration Equipment
manufactured and sold by TRAULSEN, to be free of defects in material and workmanship under normal service and use for a period of one (1) year from
the date of installation. Under this warranty statement, TRAULSEN will repair or exchange at TRAULSEN’S discretion, F.O.B. factory, any part of said
control, which proves to be defective. Inspection by the TRAULSEN Service Department of parts claimed defective shall be final in determining warranty
status. The warranty is to include repair or exchange of any defective In-Warranty control or part(s) of said control for:
Part(s) – Any TRAULSEN G-Series Microprocessor Control supplied part(s) found to be defective.
Labor – The labor charges from a TRAULSEN certified service agent to effect the repair or exchange of the defective part(s).
“Defective Part Return” – All claimed defective part(s) must be returned to TRAULSEN for defect validation within 30 days from the date of the repair.
Failure to return all claimed defective part(s) to TRAULSEN will invalidate the warranty claim, this warranty statement, and forfeit payment for those
repairs effected.
This warranty does not apply to damage resulting from fire, water, burglary, accident, abuse, misuse, transit, acts of God, terrorism, attempted repairs, im-
proper installation by unauthorized persons, and will not apply to food loss, and will not apply if said equipment is located outside The United States.
INTERNATIONAL COMMERCIAL WARRANTY
TRAULSEN warrants to the original purchaser the Refrigeration Equipment manufactured and sold by it to be free from defects in material and workmanship under normal
use and service for a period of one (1) year from date of shipment. Under this warranty, TRAULSEN will reimburse the purchaser for the replacement of any part of said
equipment (excluding dryers & refrigerant gas) which then proves to be defective. This warranty does not apply to damage resulting from fire, water, burglary, accident,
abuse, misuse, transit, acts of God, terrorism, attempted repairs, improper installation by unauthorized persons, and will not apply to food loss.
TRAULSEN’S standard warranty does not apply to Export Sales. Rather, for a period of one (1) year from date of original installation not to exceed Fifteen (15) months from
date of shipment from factory, TRAULSEN:
will replace, F.O.B. factory, any defective parts normally subject to warranty.
will not cover the cost of packing, freight or labor such costs being the sole responsibility of the dealer.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EITHER EXPRESSED OR IMPLIED AND CONSTITUTES
TRAULSEN’S FULL OBLIGATION AND LIABILITY. WARRANTIES NOT AVAILABLE ON REMOTE MODELS.
