Troubleshooting
1.
Press the Reset button on the management module. Does the
fault resolve itself?
NO
•
Proceed to step 2.
2.
Is the “Power” LED illuminated?
NO
•
Is the management module inserted properly into the chassis?
•
Is the chassis properly connected to the external power source.
•
Contact Technical Support: US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
YES
•
Proceed to step 3.
3.
Is the “LNK” (link) LED illuminated?
NO
•
If the DB-9 serial port is being used for data transmission, check it for
proper connection.
•
If the RJ-45 Ethernet port is being used for data transmission, check it
for proper connection.
•
Contact Technical Support: US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
YES
•
Proceed to step 4.
4.
Is the “IN - LED 1” LED illuminated?
YES
•
The BIA (burned in address) has not gone through the read cycle.
•
Contact Technical Support: US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600 .
NO
•
Proceed to step 5.
5.
Is the “IN-LED 2” LED illuminated?
NO
•
If there is no network activity, proceed to step 6.
•
Check the RJ-45 cascade cable(s) for proper connection.
•
Contact Technical Support: US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600 .
YES
•
Proceed to step 6.
CPSMM-200 / CPSMM-210
10
24-hour Technical Support:
1-800-260-1312
International:
00-1-952-941-7600
-- Click the
“Transition Now”
link for a live Web chat.
11
Declaration of Conformity
Name of Mfg:
Transition Networks
6475 City West Parkway, Minneapolis MN 55344 USA
Model:
CPSMM-200 Dual-Slot Master Management Module
CPSMM-210 Single-Slot Expansion Management Module
Part Number(s):
CPSMM-200, CPSMM-210
Regulation:
EMC Directive 89/336/EEC
Purpose: To declare that the
CPSMM-200
and
CPSMM-210
to which this
declaration refers are in conformity with the following standards.
CISPR 22:1993; EN 55022:1994, A1:1995, A2:1997; Class A & B; FCC Part 15
Subpart B; EN 55024:1998; EN 61000-3-2:1995; EN 61000-3-3:1005
I, the undersigned, hereby declare that the equipment specified above conforms to the above
Directive(s) and Standard(s).
July 8, 2001
Stephen Anderson, Vice-President of Engineering
Date
Troubleshooting
-- Continued
6.
Is the “OUT-LED 2” LED illuminated?
NO
•
The processor inside the management module has not initialized.
•
Contact Technical Support: US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600 .
NOTE:
To Isolate faults involving data transmission, Please see the
“Troubleshooting” section of the
FocalPoint™
Management Application
& CPSMM100 Firmware User’s Guide
on the enclosed application CD.
It can also be viewed on the Transition Networks website at:
www.transition.com.
