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CGFEB10xx-12x
24-Hour Technical Support: 1-800-260-1312 -- International: 00-1-952-941-7600
Troubleshooting
1.
Is the Power LED illuminated?
NO
•
Is the media converter inserted properly into the chassis?
•
Is the power cord properly installed in the chassis and in the grounded AC
outlet?
•
Does the grounded AC outlet provide power?
•
Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
•
Proceed to step 2.
2.
Is the Duplex LED illuminated orange OR green?
NO
•
Check the copper cables for proper connection.
•
Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES - Orange
•
The media converter has selected half-duplex mode. If this is not the
correct mode, disconnect and reconnect the copper cable to restart the
initialization process.
•
Proceed to step 3.
YES - Green
•
The media converter has selected full-duplex mode. If this is not the
correct mode, disconnect and reconnect the copper cable to restart the
initialization process.
•
Proceed to step 3.
3.
Is the LACT LED illuminated?
NO
•
Check the fiber cables for proper connection.
•
Verify that the TX and RX cables on the media converter are connected to
the RX and TX ports, respectively, on the other device.
•
Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
•
Proceed to step 4.
4.
Is the Speed LED illuminated?
NO
•
The media converter has selected 10 Mb/s operation. If this is not the
correct speed, disconnect and reconnect the copper cable to restart the
initialization process.
•
Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES - Flashing Orange
•
The media converter has selected 100 Mb/s speed. If not the correct speed,
disconnect and reconnect the copper cable to re-initialize.
•
Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES - Flashing Green
•
The media converter has selected 1000 Mb/s operation. If this is not the
correct speed, disconnect and reconnect the copper cable to re-initialize.
•
Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
CGFEB10xx-12x
[email protected] -- Click the “Transition Now” link for a live Web chat.
19
Contact Us
Technical Support
Technical support is available 24 hours a day.
US and Canada:
1-800-260-1312
International:
00-1-952-941-7600
Transition Now
Chat live via the Web with Transition Networks Technical Support.
Log onto www.transition.com and click the Transition Now link.
Web-Based Seminars
Transition Networks provides seminars via live web-based training.
Log onto www.transition.com and click the Learning Center link.
Ask a question anytime by sending an e-mail to our technical support staff.
[email protected]
Address
Transition Networks
10900 Red Circle Drive,
Minnetonka, MN 55343, U.S.A.
telephone:
952-941-7600
toll free:
800-526-9267
fax:
952-941-2322
Declaration of Conformity
Name of Mfg:
Transition Networks
10900 Red Circle Drive, Minnetonka MN 55343 U.S.A.
Model:
CGFEB10xx-12x Series Media Converters
Part Number(s):
CGFEB1013-120, CGFEB1014-120, CGFEB1015-120, CGFEB1017-120,
CGFEB1024-120, CGFEB1029-120, CGFEB1029-121, CGFEB1029-122,
CGFEB1029-123, CGFEB1029-126, CGFEB1029-127,CGFEB1035-120,
CGFEB1040-120
Purpose: To declare that the CGFEB10xx-12x to which this declaration refers is in conformity with
the following directive(s) standard(s):
EMC Directive 2004/108/EC; EN 55022:2006+A1:2007 Class A; EN55024:1998+A1:2001+A2:2003;
EN61000-3-2; EN61000-3-3; CFR Title 47 Part 15 Subpart B Class A; Low Voltage Directive: 2006/95/EC;
CFR Title 21 Section 1040.10 Class I
I, the undersigned, hereby declare that the equipment specified above
conforms to the above Directive(s) and Standard(s).
June 2011
Stephen Anderson, Vice-President of Engineering
Date
