Transition Networks C4110-4848, Install Manual

Page: 16 / 20

Transition Networks S4110 Install Guide
33573 Rev. B https://www.transition.com/ Page 16 of 20
Troubleshooting
If a problem or exception occurs, the S4110 will send a related Trap message to the Trap Server to report
this event. You can launch the Trap Server in Focal Point 3.0 to capture the Trap message to better
understand C4110 status.
1. Is the PWR (power) LED lit?
NO
• Is the C4110 inserted properly into the chassis?
• Is the power cord properly connected to the C4110 chassis and plugged into a live grounded AC
outlet?
• Does the grounded AC outlet provide power?
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 2.
2. Is the LINK LED lit?
NO
• Check that the SFP+ device is supported and properly connected. See “ Installing SFP/SFP+
Devices ” on page 8 .
• Check the fiber cables for proper connection.
• Verify that the cable specs are met. See “ Cable Specifications ” on page 13 .
• Contact Tech Support. See “ Contact Us ” below.
YES
• Proceed to step 3.
3. Is the CLI accessible?
NO
• Check the Install process. See “ Installation and Setup ” on page 7 .
• Check the cabling. See “ Cabling ” on page 9 .
• Contact Tech Support. See “ Contact Us ” below.
YES
• Proceed to step 4.
4. Is the web GUI accessible?
NO
• Check the Install process. See “ Installation and Setup ” on page 7 .
• Check the cabling. See “ Cable Specifications ” on page 13 .
Yes
5. Does a message display indicating that the S4110 is not discovered by the connected device?
• Verify that the SFP/SFP+ devices at each end are identical.
6. Does the Data Rate Retiming setting match the SFP/SFP+ device being used?
No
• Change the Data Rate Retiming setting or change the type of SFP/SFP+ device so they match.
Yes
• Contact Tech Support. See “ Contact Us ” below.