TMS, Vx510 P.S.T.N. Read Me First Installation Guide, 0412 v10
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9. Paper Roll Ordering
Your Vx510 Terminal is supplied with 2 paper rolls. The Terminal does not require a
cartridge or ink. We strongly advise that you place your order for additional paper rolls
well in advance.
For your convenience we have enclosed spare copies of the paper roll order form.
Please complete in block capitals and fax back to the number provided at the foot of the
form.
Alternatively, you can email your request to:
merchant.requests@fi sglobal.com
Please include your merchant number and the quantity of paper rolls you would like
to order.
Each box contains 20 high quality paper rolls and the price quoted includes delivery
(dispatched to you within 5 working days).
10. Useful Contacts
TRANSAX Merchant Services
Technical Helpdesk (for terminal queries)
0845 600 8055 (UK)
Client Services (for general enquiries)
0845 602 2444 (UK)
Irish customers: Client Services (all enquiries)
01 667 5152 (ROI)
Email: merchant.requests@fi sglobal.com
TRANSAX Cheque Warranty
Cheque Operator Service
0800 110 999 (UK)
Irish customers: Cheque Operator Service
1 800 409 409 (ROI)
Elavon
Manual Authorisations: 0845 850 0197 (UK) or 1 850 30 31 30 (ROI)
Merchant Services (transaction queries) 0845 850 0195 (UK) or 1 850 20 21 20 (ROI)
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