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4000994
Contents
Warranty
Warranty Clause
Subject to the terms and conditions of this warranty, TRANE extends a one-year limited warranty on the mechanical and finish warranty and a
one-year limited electronics warranty to the original consumer user (“Original User”) of our TRANE brand product (“Product”) from the proven
date of purchase against defects in material and workmanship, as long as the Original User occupies the residential premises upon which the
Product is originally installed.
The customer should retain the warranty card (after filling the details required and stamping done from the relevant dealer/distributor where it
was originally purchased), along with the cash memo/invoice indicating date and time.
Original User: This warranty only applies to the Original User of Products. This warranty is not transferable.
What tRANE will do: Upon return of the faulty Product to TRANE, TRANE’s sole obligation, at its option, is to either repair or replace the
Product, In case of a repair or replacement of the product, the period of warranty would continue from the original date of purchase. Replaced
parts/products will be the property of the company.
What is not covered?
Surface Finish discoloration/shade of the product is not applicable to the above warranty.
Labour costs including, but not limited to, such costs as the removal and reinstallation of Product;
Shipping and freight expenses required to return Product to TRANE;
Any other incidental, consequential, indirect, special and/or punitive damages, whether based on contract, warranty, tort (including,
but not limited to, strict liability or negligence), patent infringement, or otherwise, even if advised of the possibility of such damages.
Warranty on the product will not be applicable under the conditions including but not limited to:
Misuse/mishandling/negligence/improper installations done by other personnel apart from TRANE or its authorized dealers/
improper application/improper repair/tampering.
Failure to follow instructions of use.
Installation with unapproved accessories.
Modification to the product or removal/ alteration of parts and components.
Entry or seepage of liquids/oils/chemicals.
Non-functioning of locks due to use of key other than company make or entry of foreign material in the key hole.
Damage due to accidents/fire/robbery/natural calamities or any force majeure events which are beyond the reasonable control of
TRANE.
Damage due to harsh environmental conditions by the Original User.
Damage due to third party peripherals.
the provisions of this warranty do not apply to Products:
(i) used in commercial applications; (ii) used in common area applications; (iii) used for purposes for which they are not designed or intended
or purpose thereof; (iv) which have been subjected to alteration, abuse, misuse, negligence or accident; (v) which have been improperly stored,
installed, maintained or operated; (vi) which have been used in violation of written instructions provided by TRANE from time to time;
(vii) which have been subjected to improper temperature, humidity or other environmental conditions; or (viii) which, based on TRANE’s
examination, do not disclose to TRANE’s satisfaction non-conformance to the warranty. Additionally, this warranty DOES NOT COVER scratches,
abrasions, or deterioration due to the use of paints, solvents or other chemicals and other associated faults which are or will become part of
applicable law in force.
Additional terms:
TRANE does not authorize any person to create for it any obligation or liability in connection with the Product. No action arising out of any
claimed breach of this warranty by TRANE may be brought by the Original User more than one (1) year after the cause of action has arisen or
from the date of purchase whichever is earlier.
In case a product which requires installation is found to be non-operational within one week after installation, the same would be replaced
after due verification by the nearest dealer/distributor.
TRANE reserves the right to modify the designs without prior notice in pursuance of its policy of continuous technical improvement.
Visit charges – if within the municipal limits or the authorised dealer/distributor office limits, then there won’t be any charge. If the Products
need to be picked outside the municipal limits, then the charges (including incidental) will have to be borne by the Original Buyer. Decision of
TRANE locks on the admissibility of the claim under warranty would be final and binding.
Maximum liability under the warranty would be limited to the cost of the Product. This warranty expressly excludes any claim for accidental
or consequential loss or damage. Any representations, warranties or promises inconsistent with or in addition to the warranties contained
herewith are unauthorized and shall not be binding on TRANE under any applicable law which is in force.
This warranty is valid in India only. This warranty is issued in Bangalore and courts at Bangalore shall have exclusive jurisdiction over matters
covered or flowing from this warranty. TRANE reserves its rights to amend the above terms and conditions without notice.
Contact details given in the warranty card are subject to change without prior notice.
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