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Additional Customer Resources

Additional Customer Resources

The following additional resources are available to any of our customers who may require more information 
or assistance:

»

Online Customer Area

 below

»

Contacting Technical Support

 below

Online Customer Area

Visit the Online Customer Area at (https://trafficlogix.com/customer-area/) to gain access to a range of 
resources including product documentation, software downloads and support videos, that will allow you to 
get up to speed with your Traffic Logix product.

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The Customer Area is password protected so you may need to  apply for a password if you 

haven't already obtained one.

Software Downloads

Provides convenient access to the latest versions of our software applications and utilities.

Support Videos 

Provides access to several videos that can help you get up to speed with your Traffic Logix product. 

Product Documentation

Provides access to the most recent versions of our product documentation. If you are unable to access our 
online documentation, please contact our Technical Support Department to discuss alternatives.

Contacting Technical Support

If you have questions or comments regarding this document or Speed Tracker, please feel free to contact 
our technical support center by phone: 1 (866) 915-6449, or by email: 

[email protected]

Speed Tracker Quick Start Guide

p. 8

Summary of Contents for SPEED TRACKER

Page 1: ...TRAFFIC LOGIX SPEED TRACKER QUICK START GUIDE Product Documentation Copyright 2020 Traffic Logix Corporation All rights reserved ...

Page 2: ...fic Logix Corporation does not accept responsibility of any kind for customers losses due to the use of this document Trademarks Traffic Logix and SafePace are registered trademarks of Logix ITS Inc All other product and company names are trademarks or registered trademarks of their respective owners This document may contain confidential and proprietary information of Traffic Logix Corporation an...

Page 3: ...ical Support 8 Chapter 2 9 Getting Started with Speed Tracker 10 Turning Speed Tracker On and Off 11 Signing In and Out of the User Interface 12 Navigating the User Interface 13 Creating a Location for your Speed Tracker 15 Assigning a Speed Tracker to a Location 18 Setting Speed Limits 21 Monitoring Your Speed Tracker Locations 23 Generating Reports 25 Warranty 26 Speed Tracker Quick Start Guide ...

Page 4: ...Chapter 1 INTRODUCTION Speed Tracker Quick Start Guide p 4 ...

Page 5: ...t application SafePace Cloud provides easy remote access to this data with robust reporting and visual charts and graphs which you can export save and print The lightweight discreet data collector offers a window into driver behavior verifying or refuting speed complaints and confirming the need for further enforcement or intervention Browser Requirements SafePace Cloud is designed to work with th...

Page 6: ...llow you to get your Speed Tracker up and running quickly 1 Contact our Cloud On Boarding team to schedule a brief introductory training session Telephone 1 866 915 6449 Option 4 Email cloudteam trafficlogix com 2 Turn on the Speed Tracker For details see Turning Speed Tracker On and Off on page 11 3 Create locations For more details see Creating a Location for your Speed Tracker on page 15 4 Assi...

Page 7: ...to be carried out in the displayed order For example File Exit means to open the File menu then choose the Exit command This applies to menus from the main menu bar context menus that appear when you right click on the interface and tiles in a tiled interface NOTE Notes are used as reminders or to provide information of interest that supplements or emphasizes important points of the main text TIP ...

Page 8: ... need to apply for a password if you haven t already obtained one Software Downloads Provides convenient access to the latest versions of our software applications and utilities Support Videos Provides access to several videos that can help you get up to speed with your Traffic Logix product Product Documentation Provides access to the most recent versions of our product documentation If you are u...

Page 9: ...Chapter 2 Speed Tracker Quick Start Guide p 9 ...

Page 10: ...GETTING STARTED WITH SPEED TRACKER Speed Tracker Quick Start Guide p 10 ...

Page 11: ...d To turn the device on 1 Open the device 2 Connect the battery connectors To turn the device off 1 Open the device 2 Disconnect the battery connectors WARNING It is vitally important whenever you close the Speed Tracker that you close and lock all of the latches properly to avoid water infiltration as this could damage the device and void your warranty Speed Tracker Quick Start Guide p 11 ...

Page 12: ...ssword credentials then click Sign In This signs you in to SafePace Cloud and displays the SafePace Cloud home page If this is the first time you are signing in you will need to accept the terms and conditions before the SafePace Cloud home page is displayed To sign out of SafePace Cloud In the Menu bar click the user menu then choose Logout This signs you out from SafePace Cloud and displays the ...

Page 13: ...ccess to the Parking dashboards Radar Signs Provides access to the dashboards for the radar signs radar switches and speed trackers VMS Provides access to the dashboards for VMS signs Traffic Cameras Provides access to the traffic camera dashboards Side Menu Options The following table describes the options available in the side menu Icon Name Description Reports Allows you to generate charts and ...

Page 14: ...s Allows you to process any alerts generated by SafePace Cloud Not applicable to OpenSpace Cloud users Tools Allows you to configure and manage your installed devices Manage Locations Allows you to set and manage locations Speed Tracker Quick Start Guide p 14 ...

Page 15: ...o create multiple locations to which you can later assign devices To create a location for your Speed Tracker 1 In the menu bar click Manage Locations The Manage Locations page is displayed 2 In the top menu bar click Add Location The map view zooms out and the Search Location box is displayed 3 Do one of the following In the Search Location box type the address of the location you want to create ...

Page 16: ...act User Select a user who will be responsible for the device at this location Group Select a group for this location Traffic Direction Optional Specify the direction of traffic This parameter is primarily used to differentiate between closely placed locations for example opposite sides of the same street Time Zone Specify the time zone of the location 5 When you are finished click Add New Locatio...

Page 17: ...Creating a Location for your Speed Tracker The new location is created and displayed in the location listings Speed Tracker Quick Start Guide p 17 ...

Page 18: ...ake sure that the Speed Tracker is physically installed at the specified location To assign a Speed Tracker to a location 1 In the menu bar click Manage Locations The Manage Locations page is displayed 2 Select the location where you want to assign the Speed Tracker 3 Click the radar signs icon The Assign Radar Sign dialog box is displayed 4 Click the Signs types list box then choose Radar Switch ...

Page 19: ...Save The Assign Radar Sign dialog box closes and a blue Radar Sign icon is displayed in the listing for the location To remove a Speed Tracker from a location 1 Select the location from which you want to remove the Speed Tracker 2 Click the Radar Signs icon The Assign Radar Sign dialog box is displayed 3 Click the Signs types list box then choose none from the list 4 Click Save Speed Tracker Quick...

Page 20: ... Speed Tracker to a Location The Assign Radar Sign dialog box closes and the device is no longer assigned to the location The Radar Sign icon is dimmed in the location listing Speed Tracker Quick Start Guide p 20 ...

Page 21: ...ted vehicle is speeding or not To set the speed limits for the Speed Tracker 1 In SafePace Cloud go to Tools Radar Signs Sign Settings The Radar Sign Settings page is displayed 2 Find your location in the listing then click the corresponding Express Mode link in the Display Settings column The following dialog is displayed 3 Specify the Speed Limit of the current location Speed Tracker Quick Start...

Page 22: ...the current location The Tolerated Speed setting allows you to specify a speed beyond the speed limit that could be tolerated This simply allows another data point for use in reports 5 When you are finished click Save Speed Tracker Quick Start Guide p 22 ...

Page 23: ...s the version of the firmware that is currently installed on the device Vehicle Count Displays the number of vehicles detected during the time period specified by the Display Traffic Statistics Interval system parameter Avg Speed Displays the average speed of the vehicles detected during the time period specified by the Display Traffic Statistics Interval system parameter 85 Speed Displays the 85t...

Page 24: ...signs with the Dashboard Do one of the following In SafePace Cloud go to Tools Radar Signs Radar Signs Dashboard From the SafePace Cloudhome page click the Radar Signs tile The Radar Signs Dashboard is displayed TIP Click the column headers to sort the Dashboard listing based on that column The arrow icon indicates the direction of the sort You can click the header a second time to change the dire...

Page 25: ...e of report you select 4 Set the required parameters 5 When you are finished click Build The requested report is generated and displayed TIP You may want to consider the following when reviewing reports A Weekly Report of the total number of speed violations will allow you to see the time periods during an average week that have the highest number of speed violations Displaying the daily values ch...

Page 26: ...normally charged for repairing such products not covered under this warranty Damages resulting from any physical changes or alterations made to the product other than Traffic Logix will render this warranty VOID Using any parts or accessories not supplied or approved by Traffic Logix such as battery chargers will further render the warranty VOID Traffic Logix neither assumes nor authorizes any per...

Page 27: ... warranty proceed as follows 1 Contact Technical Support Do NOT ship your defective product to Traffic Logix prior to contacting Technical Support 2 A Technical Support Agent will evaluate the Product to determine if it is defective You may be required to do some troubleshooting as part of this evaluation 3 If the Product is defective then you will need to submit your contact information and proof...

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