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7. 

Tech Support Information   

This chapter will introduce how to delete previously-installed Viewer in the PC 
and how to setup the Internet security.   

 

7.1 

Delete the Existing Viewer 

For users who have installed Viewer in the PC previously, please remove the 
existing Viewer from the PC before accessing to the camera. 
 

Deleting the Viewer 

In the Windows <Start Menu>, activate <Control Panel>, and then double click 
on  <Add  or  Remove  Programs>.  In  the  <Currently  installed  programs>  list, 
select  <Viewer>  and  click  on  the  button  <Remove>  to  uninstall  the  existing 
Viewer. 
 

Deleting Temporary Internet Files 

To improve browser performance, it is suggested to clean up all the files in the 
<Temporary Internet Files>. The procedure is as follows. 
 

Step 1: 

Click  on  the  <Tools>  tab  on  the  menu  bar  and  select  <Internet 
Options>. 

 

Step 2: 

Click on the <Delete> button under <Browsing History> section.   

 

Step 3: 

In the appeared window, tick the box beside the <Temporary Internet 
files> and click on <Delete> to start deleting the files. 

 

Summary of Contents for BX811

Page 1: ...001B06ZXZ1A7 Hyper Box IP Camera User s Manual Ver 1 7 BX811...

Page 2: ...2 Ethernet Cable Connection 6 2 3 Lens Mounting 7 2 4 Alarm I O Connection 8 2 5 RS 485 Connection DC12V AC24V PoE RS 485 Models 8 3 System Requirements 9 4 Access Camera 10 5 Setup Video Resolution...

Page 3: ...ith Auto Back Focus ABF function Users can simply adjust focus by clicking control buttons on the setting page which makes focus adjustment and remote focus tuning easier under 8MP resolution 1 1 Feat...

Page 4: ...3 1 2 Package Contents Please check the package containing the following items listed below Hyper Box IP Camera Power Switch Connector CD bundled software and documentation Quick Guide...

Page 5: ...4 1 3 Dimensions The dimensions of the camera are shown below Non ABF Models ABF Models...

Page 6: ...6 D 3 Alarm In 7 D 4 Alarm In 8 BNC For analog video output 9 microSD Card Slot Insert the microSD card into the card slot to store videos and snapshots Do not remove the microSD card when the camera...

Page 7: ...Connection For power connection please refer to section Connectors Alternatively users can power the camera by PoE if a Power Sourcing Equipment PSE switch is available Refer to the section below for...

Page 8: ...Light flashes for network activity indication 2 3 Lens Mounting Follow the steps below to mount the C CS Mount Lens to the camera Step 1 Remove the plastic cover of the camera Step 2 Remove the dustp...

Page 9: ...larm pin definition below to connect alarm devices to the IP camera if needed DC 12V AC 24V PoE DC 12V AC 24V PoE RS 485 1 Alarm Out 2 Alarm In 3 Alarm Out 4 Alarm In 2 5 RS 485 Connection DC12V AC24V...

Page 10: ...1 Intel CoreTM i5 2430M 2 4 GHz 2 4 GB RAM Recommended 1 Intel CoreTM i7 870 2 93 GHz 2 8 GB RAM Recommended for 8M Models 1 Intel CoreTM i7 3770 3 4 GHz 2 8 GB RAM Operating System Windows VISTA Win...

Page 11: ...92 168 0 250 Step 4 The default IP address of the camera may not be in the same LAN as the IP address of the PC If so the IP address of the camera needs to be changed Right click on the camera and cli...

Page 12: ...browser doesn t allow Viewer installation please check the Internet security settings or ActiveX controls and plug ins settings refer to section Setup Internet Security to continue the process The In...

Page 13: ...12 Once the Viewer is successfully installed the Home page of the IP camera will be shown as the figure below Non ABF Models...

Page 14: ...13 ABF Models NOTE For more details about the function buttons on the Home page please refer to the Hyper IP Camera Menu Tree in the supplied CD...

Page 15: ...fps 2M Advanced H 264 1920 x 1080 60 50 fps H 264 720 x 480 60 fps 720 x 576 50 fps 3M Advanced H 264 2048 x 1536 60 50 fps H 264 720 x 480 60 fps 720 x 576 50 fps 4M Advanced H 264 2688 x 1512 30 25...

Page 16: ...iguration file to the camera It is especially convenient to make multiple cameras having the same configuration Export Users can save the system settings by exporting the configuration file bin to a s...

Page 17: ...double click on Add or Remove Programs In the Currently installed programs list select Viewer and click on the button Remove to uninstall the existing Viewer Deleting Temporary Internet Files To impr...

Page 18: ...Under ActiveX controls and plug ins set ALL items as listed below to Enable or Prompt Please note that the items vary by IE version ActiveX controls and plug ins settings 1 Binary and script behaviors...

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