FAQ (Frequently Asked Questions)
Safety Information
Charging Your Mobile Wi-Fi
!
· The Battery LED will be solid green when the Mobile Wi-Fi is fully charged.
· The power adapter is not provided by TP-Link.
5V/1A
Method 1
Via a Wall Outlet (Recommended)
Method 2
Via a Computer
Managing Your Mobile Wi-Fi
tpMiFi App
1. Get the
tpMiFi
app from App Store or Google Play, or by
scanning the QR code.
2. Connect your wireless device to the Mobile Wi-Fi.
3. Create a password
to log in.
Web Management Page
1. Connect your wireless device to the Mobile Wi-Fi. If it is a computer,
make sure it is set to obtain an IP address automatically.
2. Launch a web browser and visit
http://tplinkmifi.net
or
http://192.168.0.1
. Create a password
to log in.
For technical support, user manuals and more information,
please visit
https://www.tp-link.com/support
, or simply
scan the QR code.
Manage your Mobile Wi-Fi using any of the methods below. You can customize Wi-Fi settings, block Wi-Fi devices and more.
·
Check the Data Roaming settings
If your SIM card is operated in a roaming service area, go to
Dial-up
, enable
Data Roaming
and tap
Done
.
·
Check Mobile Data
Go to
Dial-up
to verify that
Mobile Data
is On. If not, enable it and tap
Done
.
·
Check Data Limit
Go to
Device
>
Data Usage Settings
to check whether your data usage has
exceeded the Total/Monthly allowance.
Q2. How do I restore the Mobile Wi-Fi to its factory default settings?
A. With the Mobile Wi-Fi powered on, remove the cover, then use a pin to
press and hold the
Reset
button until all LEDs turn on momentarily.
Note: Restoring the device to its factory defaults will clear all your settings.
Q1. What should I do if I cannot access the internet (the Internet
LED doesn’t light up)?
A. Visit the web management page (
http://tplinkmifi.net
) on your phone,
and check the following:
·
Check PIN status
If the current SIM card status is
PIN Locked
, your SIM card is PIN
protected and you need to unlock it using the PIN code provided by your
mobile carrier.
·
Verify the mobile carrier parameters
1. Go to
Dial-up
, tap
View profile details
,
and verify that the parameters
(i.e. APN, username and password) provided by your mobile carrier are
correct.
2. If the parameters are not correct, return to the
Dial-up
page and
create a new profile with the correct information.
·
Keep the device away from water, fire, humidity or hot environments.
· Do not attempt to disassemble, repair, or modify the device. If you need service,
please contact us.
· Do not use the device where wireless devices are not allowed.
CAUTION!
· Avoid replacement of a battery with an incorrect type that can defeat a safeguard.
·
Avoid disposal of a battery into fire or a hot oven, or mechanically crushing or
cutting of a battery, that can result in an explosion.
· Do not leave a battery in an extremely high temperature surrounding environment
that can result in an explosion or the leakage of flammable liquid or gas
. Do not
leave a battery subjected to extremely low air pressure that may result in an
explosion or the leakage of flammable liquid or gas.
CAUTION!
· Risk of explosion if the battery is replaced by an incorrect type.
or
