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9

Chapter 2

 

Quick Start 

If you have any problem activating the modem, call your ISP’s customer service.

Contact information of major cable ISPs:
Bright House:

1-855-222-0102

Charter:

1-888-438-2427

Comcast:

1-855-OK-BEGIN (1-855-652-3446)

Cox: 

1-888-556-1193

Time Warner Cable: 

1-888-892-2253

The contact information listed might change. You can also find the contact information in 

your monthly Internet service billing statement.

5  

Now you can use your computer to surf the Internet.
If you want to share Internet access, connect a router to the modem. You will need 

to reboot the modem to get the router connected to the Internet.

Note:

1.  If you are unable to access the Internet, refer t

Appendix: Troubleshooting 

>

 T1 

for instructions.

2.  For advanced settings, log into the modem’s web interface at 

http://192.168.100.1

, and enter 

admin

 (all lowercase) 

for both username and password when prompted.

Summary of Contents for TC-7620

Page 1: ...REV2 0 0 1910011844 User Guide DOCSIS 3 0 High Speed Cable Modem TC 7620...

Page 2: ...1 Installation Environment 7 2 1 2 System Requirements 7 2 2 Connect the Modem 7 2 3 Activate the Modem 8 Chapter 3 Software Configuration 10 3 1 Login 11 3 2 Basic Settings 11 3 2 1 View Device Infor...

Page 3: ...d You can click to redirect to a website or a specific section Teal Contents to be emphasized and texts on the web page are in teal including the menus items buttons etc The menu structures to show th...

Page 4: ...Chapter 1 Get to Know Your Modem This chapter introduces the modem and shows its appearance This chapter contains the following sections Product Overview Product Appearance...

Page 5: ...igabit Ethernet port This modem complies with DOCSIS 3 0 supports channel bonding combined with enhanced security of AES encryption IPv4 and IPv6 dual stack which makes it future proof 1 2 Product App...

Page 6: ...ion has not started or has failed White The modem has synchronized one channel Green The modem has synchronized more than one channel Flashing The modem is synchronizing upstream channels Internet Off...

Page 7: ...modem powered on use a pin to press and hold the Reset button until all LEDs turn on momentarily And the modem will be reset to its factory default settings LAN Port Through this port you can connect...

Page 8: ...Chapter 2 Quick Start This chapter contains the following sections Prepare for the Installation Connect the Modem Activate the Modem...

Page 9: ...gnetic sensitive 2 1 2 System Requirements Broadband Internet access service cable PCs with a working Ethernet adapter and an Ethernet cable with RJ45 connectors TCP IP protocol on each PC Web browser...

Page 10: ...l Electrical Code NEC in particular Section 820 93 Grounding of Outer Conductive Shield of a Coaxial Cable 2 3 Activate the Modem 1 Get your Internet service account information and the modem s Inform...

Page 11: ...o find the contact information in your monthly Internet service billing statement 5 Now you can use your computer to surf the Internet If you want to share Internet access connect a router to the mode...

Page 12: ...allation Guide for first time installation If you want to know more about this device you can get help from this chapter to configure the software through the web interface This chapter contains the f...

Page 13: ...2 168 100 1 in the address field of the browser After a moment a login window will appear Enter admin for the username and password both in lower case letters Then click Log in or press Enter 3 2 Basi...

Page 14: ...tion then you can view the device information 3 2 2 View Network Information Go to Basic Network Information then you can view the network information 3 3 Advanced Settings Under the Advanced menu you...

Page 15: ...Software Configuration 3 3 1 View Connection Status Go to Advanced Connection Status then you can view the information of startup procedure downstream bonded channels upstream bonded channels and time...

Page 16: ...14 Chapter 3 Software Configuration...

Page 17: ...n see the screen below Here you can set a new login password for the modem s web interface 3 3 3 View System Logs Go to Advanced System Log then you can view and clear the logs of the modem 3 4 Logout...

Page 18: ...address automatically 2 Make sure http 192 168 100 1 is correctly entered in the web browser 3 Use another web browser 4 Unplug and reconnect both ends of the Ethernet cable T3 How can I reset the pa...

Page 19: ...4 TCP IPv4 4 Select both Obtain an IP address automatically and Obtain DNS server address automatically then click OK 5 Click OK again to save your configuration For Windows XP 1 Right click the Netwo...

Page 20: ...s are trademarks or registered trademarks of their respective holders No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation tra...

Page 21: ...outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with part 15 of the FCC Rules Operatio...

Page 22: ...product label Symbol Explanation DC voltage RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment WEEE This means that this product must be handled pu...

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