Q1. What can I do if I cannot access the Internet?
A1. Make sure all cables are properly and securely connected to the
modem router.
A2. Contact your Internet service provider to make sure the modem
router is activated.
A3. Contact our Technical Support if the problem persists.
Q2. What can I do if the login page does not appear?
A1. If the computer is set to a static or fixed IP address, change the
setting to obtain an IP address automatically.
A2. Make sure
http://tplinkmodem.net
or
http://192.168.1.1
is
correctly entered in the web browser.
A3. Use another web browser and try again.
A4. Reboot your modem router and try again.
A5. Disable then re-enable the network adapter being used.
For advanced configuration, refer to the User Manual which can be downloaded at
http://www.tp-link.us/support/download.
For further assistance, contact Technical Support at 1-866-225-8139 or visit
http://www.tp-link.us/support/contact.
For additional FAQs, visit http://www.tp-link.us/support/faq.
FAQ (Frequently Asked Questions)
Q3. What can I do if I forgot my password?
For the web management page password:
A. Refer to FAQ > Q4 to reset the modem router, and then use the
default
admin
(all lowercase) for both username and password to log
in.
For the wireless password:
A1. The default Wi-Fi Password/PIN is printed on the Information Card or
the product label at the bottom of the modem router.
A2. If the default wireless password has been changed, log into the web
management page and go to
Basic
>
Wireless
to retrieve or reset
your password.
For the Guest Network password:
A. Log into the web management page and go to
Basic
>
Guest
Network
to retrieve or reset the password.
Q4. How do I restore the modem router to its factory default
settings?
USB Features
USB Ports for Sharing
Remote Access via
FTP Server
Printer Sharing
Local Storage Sharing
Media Sharing
The USB ports can be used for media sharing, storage sharing
and printer sharing within your local network. You can also set
up an FTP server to access your
files remotely through the
Internet.
To learn more about the USB features, visit
http://tp-link.com/app/usb
,
or simply scan the QR code.
LED Indicators
LED
Status Indication
(Power)
Power is on or off.
The modem router has synchronized one channel.
The modem router has synchronized more than one channel.
The modem router is scanning for downstream channels.
The initialization is not started, or has failed.
The modem router has synchronized one channel.
The modem router has synchronized more than one channel.
The modem router is synchronizing upstream channels.
The initialization is not started, or has failed.
Internet service is available or is not available.
The modem router is initializing.
At least one LAN port is connected.
No LAN port is connected.
The wireless network is enabled or disabled.
The LED stays on for 5 minutes when a WPS connection is
established, then turns off.
WPS connection is in progress. This may take up to 2 minutes.
A USB device is detected and ready to use.
A USB device is being detected.
No USB device is plugged into the USB port.
On/Off
White
Green
Flashing
Off
White
Green
Flashing
Off
On/Off
Flashing
On
Off
On/Off
On/Off
Flashing
On
Flashing
Off
(Downstream)
(Upstream)
(Wireless)
(USB)
(WPS)
(LAN)
(Internet)
Customize the Wireless Network
1. Connect your computer to the modem router via a wired or
wireless connection.
2. Launch a web browser and type in
http://tplinkmodem.net
or
http://192.168.1.1.
Use
admin
for both username and
password, then click
Log in
.
Note:
To enable and customize guest network, go to
Basic > Guest Network
.
If the login page does not appear, please refer to FAQ > Q2.
3. Go to
Basic > Wireless
to personalize your wireless network
name (SSID) and password, then click
Save
.
Once done, you will need to reconnect to your wireless
network using the new SSID and password.
The product should be connected to cable distribution system
that grounded (earthed) in accordance with ANSI/NFPA 70, the
National Electrical Code (NEC), in particular Section 820.93 -
Grounding of Outer Conductive Shield of a Coaxial Cable.
Safety Information
Note:
http://tplinkmodem.net
A1. With the modem router powered on, press and
hold the
Reset
button on the rear panel of the
modem router for at least 8 seconds until all LEDs
turn back on, then release the button.
A2. Log in to the web management page of the
modem router. Go to
Advanced
>
System tools
>
Backup & Restore
and click
Reset
. The modem
router will restore and reboot automatically.
*On the back panel
Log in
admin
admin
©2016 TP
-LINK
7106506571 RE
V1.0.0
