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Quick Installation Guide

AC1200 Wireless Dual Band DOCSIS 3.0

Cable Modem Router

1. Keep the power on at all times during this process.
2. If the Internet LED       does not turn solid after about 1 minute, call your 

ISP’s customer service. 

3. If the wireless LED       is off, press the WiFi ON/OFF button on the back 

panel, then check the LEDs again.

Connect the Hardware

 Activate the Modem Router  

Enjoy the Internet

2

3

1

Wait for about 1 minute until the following LEDs turn solid.

Notes: 

Connect the coaxial cable and power adapter to the 

modem router, then power on your modem router.

Connect your computer to the modem router via a wired 

or wireless connection.

Connect the computer to the modem router’s LAN port via an Ethernet 

cable.

On your computer, select and connect to the modem router’s wireless 

network. The default wireless network name (SSID) and password are 

printed on the Information Card.
Or you can set up a connection via the WPS button, which

 

is

 

on the back 

panel of the modem router. For more information about WPS, refer to the 

User Manual at http://www.tp-link.com.

Wired:

Wireless:

If you want to customize the wireless network, please 

filp this piece of paper to see detailed instructions.

If you are unable to access the Internet, refer to FAQ > Q1 for instructions.

Note: 

After activating your modem router successfully, wait for about 

10 minutes till these LEDs                   become solid on, then you 

can enjoy the Internet.

Internet

Coaxial cable

Power adapter

1

Get your Internet service account information and the modem 

router’s Information Card ready.

Launch a web browser, and visit any website. You will be 

automatically redirected to your service provider’s 

s

elf-activation

 page.

2

Make sure your computer is set to dynamically obtain an IP 

address.

Bright House:             1-855-222-0102             
Charter:                        1-888-438-2427                    
Comcast:                     1-855-OK-BEGIN (1-855-652-3446)
Cox:                               1-888-556-1193                        
Time Warner Cable:  1-888-892-2253  
The contact information listed might change. You can also find the contact information 

in your monthly Internet service billing statement.

Contact information of major cable ISPs:

Follow the on-screen self-activation 

instructions to 

activate the modem router. 
If you have any problem activating your modem router, call 

your ISP’s customer service .

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4

Serial Number

MAC Address

Wi-Fi Password/PIN

SSID

Information Card

CR500

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