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Toyota RAV4 Hybrid 2018, Service Manual

The Toyota RAV4 Hybrid 2018 is a powerful and efficient vehicle that combines the versatility of an SUV with the fuel efficiency of a hybrid. To ensure proper maintenance and care for your vehicle, be sure to download the free Service Manual from manualshive.com and have all the information you need at your fingertips.

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541

RAV4-HV_OM_OM42B81U_(U)

8

When trouble arises

8-1. Essential information

Emergency flashers .......... 542

If your vehicle has to 

be stopped in an 
emergency ...................... 543

8-2. Steps to take in an 

emergency

If your vehicle needs 

to be towed ..................... 544

If you think 

something is wrong ......... 550

If a warning light turns 

on or a warning buzzer 
sounds ............................ 551

If a warning message is 

displayed......................... 560

If you have a flat tire.......... 581

If the hybrid system 

will not start ..................... 593

If the electronic key does 

not operate properly........ 595

If the 12-volt battery 

is discharged................... 597

If your vehicle overheats ... 602

If the vehicle becomes 

stuck ............................... 607

Summary of Contents for RAV4 Hybrid 2018

Page 1: ...ng Operations and advice which are necessary for driving 5 Audio system Operating the audio system 6 Interior features Usage of the interior features etc 7 Maintenance and care Caring for your vehicle...

Page 2: ...system Immobilizer system 84 2 Instrument cluster Warning lights and indicators 88 Gauges and meters 93 Multi information display 97 Energy monitor consumption screen 101 3 1 Key information Keys 108...

Page 3: ...dshield wipers and washer 227 Rear window wiper and washer 231 4 4 Refueling Opening the fuel tank cap 234 4 5 Using the driving support systems Toyota Safety Sense P 237 PCS Pre Collision System 244...

Page 4: ...formation 356 5 6 Using an external device iPod player operation 362 USB memory device player operation 367 Using the AUX port 372 5 7 Connecting Bluetooth Preparations to use wireless communication 3...

Page 5: ...441 6 3 Using the storage features List of storage features 443 Glove box 444 Console box 444 Cup holders 445 Bottle holders 446 Auxiliary box 446 Luggage compartment features 447 6 4 Using the other...

Page 6: ...Essential information Emergency flashers 542 If your vehicle has to be stopped in an emergency 543 8 2 Steps to take in an emergency If your vehicle needs to be towed 544 If you think something is wr...

Page 7: ...ons for Canadian owners in French 649 SRS airbag instructions for Canadian owners in French 651 What to do if Troubleshooting 662 Alphabetical index 665 9 Vehicle specifications 10 For owners Index Fo...

Page 8: ...is is the sound of a fuel evaporation leakage check and it does not indicate a malfunction A wide variety of non genuine spare parts and accessories for Toyota vehi cles are currently available on the...

Page 9: ...oner system Be sure to check with your Toyota dealer for precautionary measures or spe cial instructions regarding installation of a mobile two way radio system High voltage parts and cables on the hy...

Page 10: ...y transmit the data recorded in these computers to Toyota without notification to you Data usage Toyota may use the data recorded in these computers to diagnose malfunc tions conduct research and deve...

Page 11: ...ata are recorded by the EDR under normal driving condi tions and no personal data e g name gender age and crash location are recorded However other parties such as law enforcement could combine the ED...

Page 12: ...aired your ability to operate your vehi cle Alcohol and certain drugs delay reaction time impair judgment and reduce coordination which could lead to an accident that could result in death or serious...

Page 13: ...RAV4 HV_OM_OM42B81U_ U 13...

Page 14: ...se damage to or a malfunction in the vehicle or its equipment Indicates operating or working procedures Follow the steps in numerical order Indicates the action push ing turning etc used to operate sw...

Page 15: ...U How to search Searching by name Alphabetical index P 665 Searching by installation position Pictorial index P 16 Searching by symptom or sound What to do if Troubleshooting P 662 Searching by title...

Page 16: ...the door glasses P 162 Locking unlocking by using the mechanical key P 595 Warning messages P 562 Back door P 119 Opening from inside the cabin P 119 Opening from outside P 120 Warning messages P 562...

Page 17: ...tires P 581 Hood P 489 Opening P 489 Engine oil P 613 Coping with overheat P 602 Headlights daytime running lights halogen headlights P 216 Headlights LED headlights P 216 Parking lights halogen head...

Page 18: ...e shift position P 208 Precautions against towing P 544 When the shift lever does not move P 212 Meters P 93 Reading the meters adjusting the instrument panel light P 93 Warning lights indicator light...

Page 19: ...ow wiper and washer switch P 231 Usage P 227 231 Adding washer fluid P 499 Warning message P 571 Hood lock release lever P 489 Automatic air conditioning system P 430 Usage P 430 Rear window defogger...

Page 20: ...dial P 94 LDA Lane Departure Alert with steering control switch 1 P 259 Heated steering wheel switch 1 P 439 Power back door switch 1 P 119 Driving position memory switches 1 P 150 Power window switc...

Page 21: ...ter control switches P 98 Vehicle to vehicle distance switch 1 P 268 Cruise control switch Cruise control 1 P 280 Dynamic radar cruise control 1 P 268 Tilt and telescopic steering lock release lever P...

Page 22: ...y flasher switch P 542 Panoramic view monitor switch 1 2 VSC OFF switch P 314 EV drive mode switch P 206 Driving mode select switches P 209 Seat heater switches 1 P 439 Windshield wiper de icer switch...

Page 23: ...P 26 Front seats P 145 Rear seats P 147 Head restraints P 152 Seat belts P 30 Console box P 444 Inside lock buttons P 115 Cup holders P 445 Bottle holders P 446 Assist grips P 460 1 If equipped 2 Ref...

Page 24: ...P 441 Personal lights P 441 Moon roof switches 2 P 165 Vanity mirrors P 457 Sun visors P 457 Compass 2 P 468 Inside rear view mirror P 157 Garage door opener switches 2 P 461 1 The illustration shows...

Page 25: ...lts 30 SRS airbags 38 Front passenger occupant classification system 51 Safety information for children 58 Child restraint systems 59 Installing child restraints 63 Exhaust gas precautions 74 1 2 Hybr...

Page 26: ...model year as your vehicle Fix them securely in place onto the carpet Insert the retaining hooks clips into the floor mat eyelets Turn the upper knob of each retaining hook clip to secure the floor ma...

Page 27: ...or different model year vehicles even if they are Toyota Genuine floor mats Only use floor mats designed for the driver s seat Always install the floor mat securely using the retaining hooks clips pr...

Page 28: ...estraint closest to the top of your ears P 152 Wear the seat belt correctly P 30 Make sure that all occupants are wearing their seat belts before driv ing the vehicle P 30 Use a child restraint system...

Page 29: ...ture from being achieved and reduce the effectiveness of the seat belt and head restraint Do not place anything under the front seats Objects placed under the front seats may become jammed in the seat...

Page 30: ...Adjust the position of the seat back Sit up straight and well back in the seat Do not twist the seat belt To fasten the seat belt push the plate into the buckle until a click sound is heard To releas...

Page 31: ...elease Then pull the seat belt down toward the rear seat bottom cushion Push plate A into buckle A until a clicking sound is heard Push plate B into buckle B until a clicking sound is heard Fastening...

Page 32: ...key P 108 into the hole on the buckle When releasing the seat belt retract it slowly Stow the plates in the holder Put plate A and B together and then stow the plates in the holder Fully insert the p...

Page 33: ...you hear a click The pretensioners help the seat belts to quickly restrain the occu pants by retracting the seat belts when the vehicle is subjected to certain types of severe frontal or side collisi...

Page 34: ...more P 63 Child seat belt usage The seat belts of your vehicle were principally designed for persons of adult size Use a child restraint system appropriate for the child until the child becomes large...

Page 35: ...on do not recline the seat more than necessary The seat belt is most effective when the occupants are sitting up straight and well back in the seats Do not wear the shoulder belt under your arm Always...

Page 36: ...f your shoulder The belt should be kept away from your neck but not falling off your shoulder Failure to do so could reduce the amount of protection in an accident and cause death or serious injuries...

Page 37: ...us injury in the event of an accident The personalized extender may not be safe on another vehicle when used by another person or at a different seating position other than the one originally intended...

Page 38: ...SRS airbags The SRS airbags inflate when the vehicle is subjected to certain types of severe impacts that may cause significant injury to the occupants They work together with the seat belts to help...

Page 39: ...s SRS driver knee airbag Can help provide driver protection SRS seat cushion airbag Can help restrain the front passenger SRS side and curtain shield airbags SRS side airbags Can help protect the tors...

Page 40: ...ON and AIR BAG OFF indicator lights Front passenger s seat belt buckle switch SRS warning light Driver airbag Side impact sensors rear Seat belt pretensioners and force limiters Driver s seat positio...

Page 41: ...National Highway Traffic Safety Administration NHTSA advises Since the risk zone for the driver s airbag is the first 2 3 in 50 75 mm of inflation placing yourself 10 in 250 mm from your driver airba...

Page 42: ...t sys tem Toyota strongly recommends that all infants and children be placed in the rear seats of the vehicle and properly restrained The rear seats are safer for infants and children than the front p...

Page 43: ...de rail or the front side and rear pil lars Do not allow anyone to kneel on the passenger seat toward the door or put their head or hands outside the vehicle Do not attach anything to or lean any thin...

Page 44: ...ury Do not strike or apply significant levels of force to the area of the SRS air bag components Doing so can cause the SRS airbags to malfunction Do not touch any of the component parts immediately a...

Page 45: ...your vehicle or perform any of the following modifications without consulting your Toyota dealer The SRS airbags may malfunction or deploy inflate accidentally causing death or serious injury Installa...

Page 46: ...The SRS front airbags for the front passenger will not activate if there is no passenger sitting in the front passenger seat However the SRS front air bags for the front passenger may deploy if luggag...

Page 47: ...collisions that may not deploy the SRS airbags SRS front air bags The SRS front airbags do not generally inflate if the vehicle is involved in a side or rear collision if it rolls over or if it is in...

Page 48: ...s do not generally inflate if the vehicle is involved in a rear collision if it rolls over or if it is involved in a low speed side or low speed frontal collision The SRS curtain shield airbags do not...

Page 49: ...cause the SRS front airbags to inflate A portion of a door or its surrounding area is damaged or deformed or the vehicle was involved in an accident that was not severe enough to cause the SRS side a...

Page 50: ...For safe use RAV4 HV_OM_OM42B81U_ U The portion of the front pillars rear pil lars or roof side rail garnishes padding containing the curtain shield airbags inside is scratched cracked or otherwise d...

Page 51: ...Seat belt reminder light SRS warning light AIR BAG OFF indicator light AIR BAG ON indicator light Your vehicle is equipped with a front passenger occupant classi fication system This system detects t...

Page 52: ...IR BAG OFF indicator lights AIR BAG ON SRS warning light Off Seat belt reminder light Off 2 or flashing 3 Devices Front passenger airbag Activated Side airbag on the front passenger seat Curtain shiel...

Page 53: ...ain shield airbag in the front passenger side Front passenger seat cushion airbag Deactivated or activated 2 4 Front passenger s seat belt pretensioner and force limiter Activated Indicator warning li...

Page 54: ...s AIR BAG OFF SRS warning light Off Seat belt reminder light Devices Front passenger airbag Deactivated Side airbag on the front passenger seat Activated Curtain shield airbag in the front passenger s...

Page 55: ...hich may affect this can be the physique or posture 5 Never install a rear facing child restraint system on the front passenger seat A forward facing child restraint system should only be installed on...

Page 56: ...d disconnect the extender tongue from the seat belt buckle and reconnect the seat belt Reconnect the seat belt extender after making sure the AIR BAG ON indicator light is illuminated If you use the s...

Page 57: ...k the passenger to sit up straight well back in the seat feet on the floor and with the seat belt worn correctly If the AIR BAG OFF indicator still remains illuminated either ask the passenger to move...

Page 58: ...window hood back door seats etc Observe the following precautions when children are in the vehi cle Use a child restraint system appropriate for the child until the child becomes large enough to prop...

Page 59: ...appro priate to the age and size of the child For installation details follow the instructions provided with the child restraint system General installation instructions are provided in this manual P...

Page 60: ...restraint system Use a child restraint system appropriate for the child until the child becomes large enough to properly wear the vehicle s seat belt If the child is too large for a child restraint sy...

Page 61: ...uminated In the event of an accident the force of the rapid inflation of the front pas senger airbag can cause death or serious injury to the child if the rear fac ing child restraint system is instal...

Page 62: ...ed properly it may cause death or serious injury to the child in the event of a sudden stop sudden swerve or accident When children are in the vehicle Do not allow children to play with the seat belt...

Page 63: ...elts except driver s seat belt P 34 Anchor brackets for top tether strap An anchor bracket is provided for each rear seat Labels displaying the location of the anchor bracket Follow the child restrain...

Page 64: ...to the LATCH anchors If the child restraint has a top tether strap the top tether strap should be latched onto the top tether strap anchor When installing the child restraint system with the head rest...

Page 65: ...er strap anchor When installing the child restraint system with the head restraint being raised be sure to have the top tether strap pass underneath the head restraint For owners in Canada The symbol...

Page 66: ...ild restraint system interferes with a head restraint and cannot be installed properly install the child restraint system after removing the head restraint P 152 Run the seat belt through the child re...

Page 67: ...k mode In lock mode the belt cannot be extended While pushing the child restraint system down into the rear seat allow the shoulder belt to retract until the child restraint system is securely in plac...

Page 68: ...he front of the vehicle If your child restraint system interferes with a head restraint and cannot be installed properly install the child restraint system after removing the head restraint P 152 Run...

Page 69: ...g the child restraint system into the rear seat allow the shoulder belt to retract until the child restraint system is securely in place After the shoulder belt has retracted to a point where there is...

Page 70: ...e child restraint system after removing the head restraint P 152 Sit the child in the child restraint system Fit the seat belt to the child restraint sys tem according to the manu facturer s instructi...

Page 71: ...strap Make sure the top tether strap is securely latched Run the top tether strap under the head restraint Laws and regulations pertaining to anchorages The LATCH system conforms to FMVSS225 or CMVSS...

Page 72: ...sengers may be seriously injured or even killed in the event of sudden braking sudden swerving or an accident If the driver s seat interferes with the child restraint system and prevents it from being...

Page 73: ...instructions provided by the child restraint system manufacturer When securing some types of child restraint systems in rear seats it may not be possible to properly use the seat belts in positions ne...

Page 74: ...t your Toyota dealer as soon as possible When parking If the vehicle is in a poorly ventilated area or a closed area such as a garage stop the hybrid system Do not leave the vehicle with the hybrid sy...

Page 75: ...motor Rear electric motor traction motor Your vehicle is a hybrid vehicle It has characteristics different from conventional vehicles Be sure you are closely familiar with the characteristics of your...

Page 76: ...ine engine is predominantly used The electric motor traction motor charges the hybrid battery traction battery as nec essary When accelerating sharply When the accelerator pedal is depressed heavily t...

Page 77: ...brid battery traction battery charging When the temperature of the hybrid battery traction battery is high or low When the heater is switched on Charging the hybrid battery traction battery As the gas...

Page 78: ...ys tem is started or stopped Sounds from the hybrid system may be heard when the back door is open Sounds may be heard from the transmission when the gasoline engine starts or stops when driving at lo...

Page 79: ...ystem as it is a high volt age system about 650V at maximum as well as contains parts that become extremely hot when the hybrid system is operating Obey the warning labels attached to the vehicle Warn...

Page 80: ...etc When a certain level of impact is detected by the impact sensor the emergency shut off system blocks the high voltage current and stops the fuel pump to minimize the risk of electrocution and fuel...

Page 81: ...pproximately the same amount of elec tromagnetic waves as conventional gasoline powered vehicles or home electronic appliances Your vehicle may cause sound interference in some third party produced ra...

Page 82: ...tery If it comes into contact with your skin or eyes wash it off immediately with a large amount of water or if possible boric acid solution Seek immediate medical attention If a fire occurs in the hy...

Page 83: ...because the person receiving the vehicle may not be aware of these dangers If your vehicle is disposed of without the hybrid battery having been removed there is a danger of serious electric shock if...

Page 84: ...ions that may cause the system to malfunction If the grip portion of the key is in contact with a metallic object If the key is in close proximity to or touching a key to the security system key with...

Page 85: ...85 1 3 Theft deterrent system RAV4 HV_OM_OM42B81U_ U 1 For safety and security Certifications for the immobilizer system For vehicles sold in the U S A For vehicles sold in Canada...

Page 86: ...hanges or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment NOTICE To ensure the system operates correctly Do not mo...

Page 87: ...87 RAV4 HV_OM_OM42B81U_ U Instrument cluster 2 2 Instrument cluster Warning lights and indicators 88 Gauges and meters 93 Multi information display 97 Energy monitor consumption screen 101...

Page 88: ...me indicators may differ depending on the target region The warning lights and indicators on the instrument cluster and center panel inform the driver of the status of the vehicle s vari ous systems F...

Page 89: ...P 552 1 yellow Brake system warning light P 551 Low fuel level warning light P 552 1 U S A Malfunction indicator lamp P 551 Seat belt reminder light P 553 1 Canada Malfunction indicator lamp P 551 3...

Page 90: ...tem check is being performed They will turn off after the hybrid system is on or after a few seconds There may be a malfunction in a system if the lights do not come on or turn off Have the vehicle in...

Page 91: ...ed PCS warning light P 249 Headlight high beam indicator P 218 4 Security indicator P 84 if equipped Automatic High Beam indicator P 221 SPORT indicator P 209 if equipped Fog light indicator P 226 ECO...

Page 92: ...mode while the system is set to on When the system is set to on while the power switch is in ON mode If the system is functioning correctly the BSM outside rear view mirror indi cators will turn off...

Page 93: ...range P 208 Speedometer Displays the vehicle speed Fuel gauge Displays the quantity of fuel remaining in the tank Odometer and trip meter display Odometer Displays the total distance that the vehicle...

Page 94: ...y by pressing the TRIP switch When the trip meter is displayed pressing and holding the TRIP switch will reset the trip meter The brightness of the instrument panel lights can be adjusted by turn ing...

Page 95: ...iving at low speeds less than 12 mph 20 km h When the outside temperature has changed suddenly at the entrance exit of a garage tunnel etc When is displayed the system may be malfunctioning Take your...

Page 96: ...ple there is a lag between the driver s shifting and the new gear number appearing on the display This lag could cause the driver to down shift again causing rapid and excessive engine braking and pos...

Page 97: ...inked information Route guidance Compass display north up display heading up display Audio system linked display Select to enable selection of an audio source or track on the display using the meter c...

Page 98: ...on as a reference Average speed after start after reset after refuel Displays the average vehicle speed since the hybrid system was started the function was reset and the vehicle was refueled respecti...

Page 99: ...with steering control P 259 Pre Collision System P 244 Blind Spot Monitor P 302 Intuitive parking assist P 284 Power back door P 123 Vehicle maintenance The maintenance data should be reset P 481 Met...

Page 100: ...here is no problem continuing to use the display WARNING Caution for use while driving For safety avoid operating the meter control switch while driving as much as possible and do not look continuousl...

Page 101: ...ect and then press or to select the energy monitor display Vehicles with Entune Audio Press the CAR button If the Trip Information or Past Record screen is displayed select Energy Vehicles with Entune...

Page 102: ...o system screen Multi information display When the vehicle is powered by the electric motor traction motor When the vehicle is powered by both the gasoline engine and the electric motor traction motor...

Page 103: ...ese images are examples only and may vary slightly from actual condi tions When the vehicle is charging the hybrid battery traction battery When there is no energy flow Hybrid battery traction battery...

Page 104: ...Trip Information screen does not appear select Trip Infor mation Reset the trip information data Previous fuel consumption per minute Current fuel consumption Regenerated energy in the past 15 minutes...

Page 105: ...setting the data Selecting Clear on the Trip Information screen will reset the trip informa tion data Selecting Clear on the Past Record screen will reset the past record data Updating the past record...

Page 106: ...106 RAV4 HV_OM_OM42B81U_ U 2 Instrument cluster...

Page 107: ...13 Back door 119 Smart key system 136 3 3 Adjusting the seats Front seats 145 Rear seats 147 Driving position memory 150 Head restraints 152 3 4 Adjusting the steering wheel and mirrors Steering wheel...

Page 108: ...ut the mechanical key push the release button and take the key out The mechanical key can only be inserted in one direction as the key only has grooves on one side If the key cannot be inserted in a l...

Page 109: ...ot likely to be pressed accidentally Pressing a button may cause the key to emit radio waves that could interfere with the operation of the aircraft Conditions affecting the operation P 138 Replacing...

Page 110: ...110 RAV4 HV_OM_OM42B81U_ U 3 1 Key information Certification for wireless remote control For vehicles sold in the U S A...

Page 111: ...RAV4 HV_OM_OM42B81U_ U 111 3 1 Key information 3 Operation of each component For vehicles sold in Canada...

Page 112: ...uction cookers or medical electrical equip ment such as low frequency therapy equipment Carrying the electronic key on your person Carry the electronic key 3 9 in 10 cm or more away from electric appl...

Page 113: ...e handle The doors cannot be unlocked for 3 seconds after the doors are locked The door unlock settings can be changed P 117 Touch the lock sensor the indentation on the upper part of the door handle...

Page 114: ...by the lock sensor on the upper part of the door handle Door lock buzzer If an attempt to lock the doors is made when a door is not fully closed a buzzer sounds continuously for 5 seconds Fully close...

Page 115: ...le even if the lock buttons are in the lock position Move the inside lock button to the lock position Close the door The door cannot be locked if the power switch is in ACCESSORY or ON mode or the ele...

Page 116: ...child protector lock 1 2 Automatic door locking and unlocking systems Function Operation Speed linked door locking function All doors are automatically locked when vehicle speed is approxi mately 12...

Page 117: ...ehicle is subject to a strong impact all the doors are unlocked Depending on the force of the impact or the type of accident how ever the system may not operate When all the doors are locked with entr...

Page 118: ...ing and an occupant throwing out of the vehicle resulting in death or serious injury Ensure that all doors are properly closed and locked Do not pull the inside handle of the doors while driving Be es...

Page 119: ...utomatically after it has been opened and then closed Press the button to lock all the doors Check that the door is securely locked Wireless remote control P 113 Door lock switch P 115 Press and hold...

Page 120: ...back door opener switch When the back door is locked While carrying the electronic key on your person press the back door opener switch Pressing the switch while the back door is opening closing stop...

Page 121: ...touchless sensor operation is enabled P 638 and that you are carrying an electronic key While carrying an electronic key put your foot within 3 94 in 100 mm of the lower center part of the rear bumper...

Page 122: ...peration Pressing the switch again will reverse the operation Lower the back door using the back door handle Vehicles without power back door Make sure to push the back door down from the outside to c...

Page 123: ...ssed the system will be enabled disabled The touchless power back door system can be disabled by operating the multi information display Press or of the meter control switches and select on the multi...

Page 124: ...press P 638 Using the power back door switch Open the back door and adjust it to the desired position Press and hold the power back door switch on the back door until the buzzer sounds 4 times Luggage...

Page 125: ...ors 3 Operation of each component Vehicles without power back door Vehicles with power back door After loosening the screw move the cover Push the lever for the back door motor After loosening the scr...

Page 126: ...on is enabled P 638 and the following conditions are met The power back door is fully closed opened The electronic key is within the operational range P 136 A foot is put near the lower center part of...

Page 127: ...ition is initialized to the fully opened position Situations in which the touchless sensor may operate unintentionally vehicles with touchless power back door In the following situations the touchless...

Page 128: ...he lower center part of the rear bumper such as in heavy rain When the vehicle is being washed and water is kept applying to the lower center part of the rear bumper When the lower center part of the...

Page 129: ...ortant points while driving Keep the back door closed while driving If the back door is left open it may hit near by objects or luggage in the luggage compartment may be thrown out causing an accident...

Page 130: ...ay suddenly shut again after being opened causing someone s hands head or neck to be caught and injured When installing an accessory part to the back door using a genu ine Toyota part is recommended V...

Page 131: ...r as it still operates when the power back door system is canceled In the event that the back door is left slightly open the back door closer will automatically close it to the fully closed position I...

Page 132: ...o be operated manually Take extra care in this situa tion as the back door may move abruptly On an incline the back door may suddenly shut after it opens automati cally Make sure the back door is full...

Page 133: ...ing precautions Failure to do so may cause death or serious injury Never use any part of your body to intentionally activate the jam protection function The jam protection function may not work if som...

Page 134: ...equipped Make sure that there is no ice between the back door and frame that would prevent movement of the back door Operating the power back door when excessive load is present on the back door may c...

Page 135: ...e lower center part of the rear bumper such as grass or trees If the vehicle has been parked for a while near objects that may move and contact the lower center part of the rear bumper such as grass o...

Page 136: ...rated when the electronic key is inside the vehi cle The following operations can be performed simply by carrying the electronic key on your person for example in your pocket The driver should always...

Page 137: ...ollowing situations the smart key system may take some time to unlock the doors The electronic key has been left in an area of approximately 6 ft 2 m of the outside of the vehicle for 10 minutes or lo...

Page 138: ...unication device When the electronic key is in contact with or is covered by the following metallic objects Cards to which aluminum foil is attached Cigarette boxes that have aluminum foil inside Meta...

Page 139: ...o unlock the vehicle Even if the electronic key is not inside the vehicle it may be possible to start the hybrid system if the electronic key is near the window The doors may unlock or lock if a large...

Page 140: ...wearing a glove may not unlock the door If there is another electronic key in the detection area it may take slightly longer to unlock the doors after the door handle is gripped When the vehicle is n...

Page 141: ...ontrol does not operate The detection area becomes smaller The LED indicator on the key surface does not turn on To avoid serious deterioration do not leave the electronic key within 3 ft 1 m of the f...

Page 142: ...142 RAV4 HV_OM_OM42B81U_ U 3 2 Opening closing and locking the doors Certification for the smart key system For vehicles sold in the U S A...

Page 143: ...RAV4 HV_OM_OM42B81U_ U 143 3 2 Opening closing and locking the doors 3 Operation of each component For vehicles sold in Canada...

Page 144: ...ed Ask your Toyota dealer for details such as the frequency of radio waves and timing of the emitted radio waves Then consult your doctor to see if you should disable the entry function Users of any e...

Page 145: ...ever Seatback angle adjustment lever Vertical height adjustment lever driver s side only Power seat driver s side only Seat position adjustment switch Seatback angle adjustment switch Seat cushion fro...

Page 146: ...uce the risk of sliding under the lap belt during a collision do not recline the seat more than necessary If the seat is too reclined the lap belt may slide past the hips and apply restraint forces di...

Page 147: ...ing the seats 3 Operation of each component Rear seats Pull up the lever Then lean back to the desired angle and release the lever When a person sits in the rear center position align all seatbacks at...

Page 148: ...rear seatbacks Stow the rear center seat belt P 32 Stow the rear seat belt buck les Lower the head restraint to the lowest position P 152 Folding down rear seatbacks Pull the seatback angle adjust me...

Page 149: ...slide past the hips and apply restraint forces directly to the abdomen or your neck may contact the shoulder belt increasing the risk of death or serious injury in the event of an accident Adjustments...

Page 150: ...memory Recording procedure Check that the shift lever is in P Turn the power switch to ON mode Adjust the driver s seat to the desired positions While pressing the SET button press button 1 or 2 unti...

Page 151: ...ress the SET button Press button 1 or 2 Operate any of the seat adjustment switches Operating the driving position memory after turning the hybrid system off Recorded seat positions can be activated u...

Page 152: ...s up Down Push the head restraint down while pressing the lock release button Folding the head restraints outboard rear seats only To use Lift up the head restraint until it locks To fold Push the hea...

Page 153: ...ile pressing the lock release button Align the head restraint with the installa tion holes and push it down while press ing the lock release button Press and hold the lock release button when lowering...

Page 154: ...enter of the head restraint is closest to the top of your ears WARNING Head restraint precautions Observe the following precautions regarding the head restraints Failure to do so may result in death o...

Page 155: ...the ideal position by moving the steering wheel hori zontally and vertically After adjustment pull the lever up to secure the steering wheel To sound the horn press on or close to the mark After adju...

Page 156: ...eel while driving Doing so may cause the driver to mishandle the vehicle and an accident resulting in death or serious injury After adjusting the steering wheel Make sure that the steering wheel is se...

Page 157: ...e Adjust the height of the rear view mirror by moving it up and down Manual anti glare inside rear view mirror Reflected light from the headlights of vehicles behind can be reduced by operating the le...

Page 158: ...ON mode the indica tor illuminates The function will set to ON mode each time the power switch is turned to ON mode Pressing the button turns the func tion to OFF mode The indicator also turns off To...

Page 159: ...AV4 HV_OM_OM42B81U_ U Outside rear view mirrors To select a mirror to adjust press the switch Left Right To adjust the mirror press the switch Up Right Down Left Push the mirror back in the direc tion...

Page 160: ...ind Spot Mirror field of view range of the solid line Main mirror field of view range of the dotted line Mirror angle can be adjusted when The power switch is in ACCESSORY or ON mode When the mirrors...

Page 161: ...nt resulting in death or serious injury Do not adjust the mirrors while driving Do not drive with the mirrors folded Both the driver and passenger side mirrors must be extended and properly adjusted b...

Page 162: ...osite direc tion Press the switch to lock the pas senger window switches Use this switch to prevent children from accidentally opening or clos ing a passenger window The power windows can be operated...

Page 163: ...h opening position the window can be opened and closed If the window can not be opened and closed even when performing the above operations implement the following procedure for function initializa ti...

Page 164: ...e it could be caught when a window is being operated When exiting the vehicle turn the power switch off carry the key and exit the vehicle along with the child There may be accidental operation due to...

Page 165: ...ss the switch again to fully open the moon roof Closes the moon roof Lightly press either end of the moon roof switch to stop the moon roof partway Tilts the moon roof up Tilts the moon roof down Ligh...

Page 166: ...nd closed manually However the sunshade will open automatically when the moon roof is opened Opening the moon roof by small degrees Quickly press and release the switch Moon roof open reminder functio...

Page 167: ...f It is possible for children and other passen gers to have body parts caught in the moon roof Also when riding with a child it is recommended to use the window lock switch P 162 Check to make sure th...

Page 168: ...168 RAV4 HV_OM_OM42B81U_ U 3 5 Opening closing the windows and moon roof...

Page 169: ...ndshield wipers and washer 227 Rear window wiper and washer 231 4 4 Refueling Opening the fuel tank cap 234 4 5 Using the driving support systems Toyota Safety Sense P 237 PCS Pre Collision System 244...

Page 170: ...parking brake If the vehicle is to be stopped for an extended period of time shift the shift lever to P or N P 208 With the shift lever in D depress the brake pedal Set the parking brake P 215 and sh...

Page 171: ...here may be a layer of water between the tires and the road sur face preventing the steering and brakes from operating properly Engine speed while driving In the following conditions the engine speed...

Page 172: ...nstead of the brake pedal will result in sudden acceleration that may lead to an accident When backing up you may twist your body around leading to a diffi culty in operating the pedals Make sure to o...

Page 173: ...of the steering wheel the seat or the inside or outside rear view mirrors while driving Doing so may result in a loss of vehicle control Always check that all passengers arms heads or other parts of...

Page 174: ...iving posi tion or roll forward while the shift lever is in R Doing so may result in an accident or damage to the vehicle Do not shift the shift lever to P while the vehicle is moving Doing so can dam...

Page 175: ...lerator pedal unnecessarily If the shift lever is in any position other than P or N the vehicle may accel erate suddenly and unexpectedly causing an accident In order to prevent accidents due to the v...

Page 176: ...the floor it may be lit accidentally when luggage is loaded or the seat is adjusted causing a fire Do not attach adhesive discs to the windshield or windows Do not place containers such as air freshen...

Page 177: ...ther side Also the parking brake may not securely hold the vehicle If the electronically controlled brake system does not operate do not fol low other vehicles closely and avoid hills or sharp turns t...

Page 178: ...dal is accidentally depressed Avoiding damage to vehicle parts Do not turn the steering wheel fully in either direction and hold it there for an extended period of time Doing so may damage the power s...

Page 179: ...hort in electrical components Engine damage caused by water immersion In the event that you drive on a flooded road and the vehicle is flooded be sure to have your Toyota dealer check the following Br...

Page 180: ...f the XXX amount equals 1400 lbs and there will be five 150 lb passengers in your vehicle the amount of available cargo and luggage load capacity is 650 lbs 1400 750 5 150 650 lbs 5 Determine the comb...

Page 181: ...n if 3 more passengers with the combined weight of D lb kg get on the available cargo and luggage load will be reduced E lb kg as follows C lb kg D 4 lb kg E 5 lb kg 4 D Additional weight of people 5...

Page 182: ...le Do not stack anything in the luggage compartment higher than the seatbacks Do not place cargo or luggage in or on the following locations At the feet of the driver On the front passenger or rear se...

Page 183: ...never exceed the vehicle overall length or width P 610 Before driving make sure the cargo is securely fastened on the roof luggage carrier Loading cargo on the roof luggage carrier will make the cent...

Page 184: ...he maximum gross trailer weight trailer weight plus its cargo weight that your vehicle is able to tow Cargo capacity Cargo capacity may increase or decrease depending on the weight and the number of o...

Page 185: ...rade Toyota does not recommend towing a trailer with your vehicle Toyota also does not recommend the installation of a tow hitch or the use of a tow hitch carrier for a wheelchair scooter bicy cle etc...

Page 186: ...wing equipment has been installed correctly and used properly and that you employ the requisite driving habits Vehicle trailer stability and braking performance are affected by trailer stability brake...

Page 187: ...optional equipment installed on the vehicle and the weight of the trailer being towed including the cargo in the trailer GVWR Gross Vehicle Weight Rating The maximum allowable gross vehicle weight Th...

Page 188: ...m allowable gross trailer weight The gross trailer weight is the sum of the trailer weight and the weight of the cargo in the trailer TWR is calculated assuming base vehicle with one driver one front...

Page 189: ...efore driving 4 Driving Unbraked TWR Unbraked Trailer Weight Rating The trailer weight rating for tow ing a trailer without a trailer ser vice brake system Tongue Weight The load placed on the trailer...

Page 190: ...never exceed the GAWR indicated on the Certifi cation Label If the gross trailer weight is over the unbraked TWR trailer service brakes are required Confirm that the gross trailer weight gross combin...

Page 191: ...eferring to the following instructions Tongue Weight The gross trailer weight should be distributed so that the tongue weight is 9 to 11 Tongue weight Gross trailer weight x 100 9 to 11 Gross trailer...

Page 192: ...bricate the hitch ball with a light coating of grease Remove the trailer hitch whenever you are not towing a trailer After removing the hitch seal any mounting hole in the vehicle body to prevent entr...

Page 193: ...ation trailer sway increases as speed increases Exceeding speed limits may cause loss of control Before starting out check the trailer lights tires and the vehicle trailer connections Recheck after dr...

Page 194: ...l turning radius Slow down before making a turn in cross winds on wet or slippery surfaces etc Increasing vehicle speed can destabilize the trailer Take care when passing other vehicles Passing requir...

Page 195: ...in P Avoid parking on a slope but if unavoidable do so only after performing the following Apply the brakes and keep them applied Have someone place wheel blocks under both the vehicle s and trailer s...

Page 196: ...et at the proper height for the coupler on the trailer The trailer is level when it is hitched Do not drive if the trailer is not level and check for improper tongue weight overloading worn suspension...

Page 197: ...dling of your vehicle and trailer causing instability If trailer swaying occurs Firmly grip the steering wheel Steer straight ahead Do not try to control trailer swaying by turning the steering wheel...

Page 198: ...icle trailer instability from reducing a certain speed slow down and make sure you keep your vehicle speed under the speed of which you experience the instability Do not make jerky abrupt or sharp tur...

Page 199: ...al regulations If the gross trailer weight exceeds unbraked TWR trailer brakes are required Toyota recommends trailers with brakes that conform to all appli cable federal and state provincial regulati...

Page 200: ...und behind a motor home NOTICE To avoid serious damage to your vehicle To prevent causing serious damage to the hybrid transmission and AWD system Do not tow your vehicle with 4 wheels on the ground N...

Page 201: ...ne short firm press is enough It is not necessary to press and hold the switch If the READY indicator turns on the hybrid system will operate nor mally Continue depressing the brake pedal until the RE...

Page 202: ...is pressed Off The emergency flashers can be used The multi information display will not be displayed ACCESSORY mode Some electrical components such as the audio system can be used POWER ON will be d...

Page 203: ...2 volt battery discharge Do not leave the vehicle with the power switch in ACCESSORY or ON mode for long periods of time when the hybrid system is not operating Sounds and vibrations specific to a hyb...

Page 204: ...vehicle inspected by your Toy ota dealer immediately If the READY indicator does not come on In the event that the READY indicator does not come on even after perform ing the proper procedures for st...

Page 205: ...loss of steering or braking control however power assist to the steering will be lost This will make it more difficult to steer smoothly so you should pull over and stop the vehicle as soon as it is s...

Page 206: ...at high speeds etc The temperature of the hybrid system is low The vehicle has been left in temperatures lower than about 68 F 20 C for a long period of time etc The gasoline engine is warming up The...

Page 207: ...hill etc When it is possible to inform the driver of automatic cancelation in advance a prior notice screen will appear on the multi information display Possible driving distance when driving in EV d...

Page 208: ...d 1 To improve fuel efficiency and reduce noises set the shift lever in the D position for normal driving 2 By selecting shift ranges using S mode you can control accelerating forces and engine brakin...

Page 209: ...hat involve frequent accelerating Press the ECO MODE button to select Eco drive mode The ECO MODE indicator light will come on Press the button again to cancel Eco drive mode Sport mode Use sport mode...

Page 210: ...itial shift range in S mode is automatically set to between S2 and S5 according to vehicle speed Shift ranges and their functions You can choose from 6 levels of accelerating force and engine braking...

Page 211: ...d until the ECO MODE button is pressed even if the hybrid system is turned off after driving in Eco drive mode Sport mode will be canceled if the hybrid system is turned off after driving in sport mod...

Page 212: ...nspected by your Toyota dealer immediately The following steps may be used as an emergency measure to ensure that the shift lever can be shifted Releasing the shift lock Set the parking brake Turn the...

Page 213: ...dal is accidentally depressed instead of the brake pedal when the shift lock override button is pressed and the shift lever is shifted out of P the vehicle may suddenly start possibly leading to an ac...

Page 214: ...ated when The power switch is in ON mode If the indicator flashes faster than usual Check that a light bulb in the front or rear turn signal lights has not burned out If the turn signals stop flashing...

Page 215: ...ghtly raise the lever and lower it completely while pressing the but ton Parking the vehicle P 170 Parking brake engaged warning buzzer P 551 Usage in winter time P 322 U S A Canada 1 2 NOTICE Before...

Page 216: ...g instructions The side marker parking tail license plate instru ment panel lights and daytime running lights P 218 turn on The headlights and all lights listed above except daytime running lights tur...

Page 217: ...rn on The headlights and all lights listed above except daytime running lights turn on The daytime running lights turn on P 218 Off Type C The side marker parking tail license plate instru ment panel...

Page 218: ...vehicle more visible to other drivers during daytime driving the daytime running lights turn on automatically when all of the following conditions are met The daytime running lights are not designed...

Page 219: ...t system offers greater durability and consumes less electricity so it can help improve fuel economy Headlight control sensor if equipped Automatic light off system When the headlights are on The ligh...

Page 220: ...power switch is turned off and the driver s door is opened while the lights are turned on Customization Settings e g light sensor sensitivity can be changed Customizable features P 642 NOTICE To prev...

Page 221: ...tic High Beam uses an in vehicle camera sensor to assess the brightness of streetlights the lights of vehicles ahead etc and automatically turns the high beam on or off as necessary WARNING Limitation...

Page 222: ...of the following conditions are fulfilled the high beam will be auto matically turned on after approximately 1 second Vehicle speed is above approximately 21 mph 34 km h The area ahead of the vehicle...

Page 223: ...s without using the headlights is detected House lights street lights traffic signals and illuminated billboards or signs may cause the high beam to switch to the low beams or the low beams to remain...

Page 224: ...eadlights that are either switched off dirty are changing color or are not aimed properly When driving through an area of intermittently changing brightness and darkness When frequently and repeatedly...

Page 225: ...rn the power switch to ON mode Within 5 seconds after repeat pulling the headlight switch lever to the original position then pushing it to the high beam position quickly 9 times then leave the lever...

Page 226: ...wipers Fog light switch U S A or Canada Turns the fog lights off Turns the fog lights on Fog lights can be used when The headlights are on in low beam The fog lights secure excellent visibility in di...

Page 227: ...rmittent operation Low speed operation High speed operation Temporary operation For Canada Intermittent operation Low speed operation High speed operation Temporary operation If equipped wiper interva...

Page 228: ...Rain sensing operation Low speed operation High speed operation Temporary operation When AUTO is selected the wip ers will operate automatically when the sensor detects falling rain The system automat...

Page 229: ...power switch is in ON mode the wiper will operate once to show that AUTO mode is acti vated If the wiper sensitivity is adjusted to higher the wiper may operate once to indicate the change of sensiti...

Page 230: ...not use the washer fluid until the windshield becomes warm The fluid may freeze on the windshield and cause low visibility This may lead to an accident resulting in death or serious injury NOTICE Whe...

Page 231: ...Driving Rear window wiper and washer Turning the end of the lever turns on the rear window wiper and push ing the lever away from you turns on the rear window wiper and washer For the U S A Intermitt...

Page 232: ...232 RAV4 HV_OM_OM42B81U_ U 4 3 Operating the lights and wipers For Canada Intermittent operation Normal operation Washer wiper dual operation 1 2 3...

Page 233: ...h is in ON mode If no washer fluid sprays Check that the washer nozzle is not blocked if there is washer fluid in the washer fluid reservoir NOTICE When the rear window is dry Do not use the wiper as...

Page 234: ...er switch off Confirm the type of fuel Fuel types P 619 Fuel tank opening for unleaded gasoline To help prevent incorrect fueling your vehicle has a fuel tank opening that only accommodates the specia...

Page 235: ...neck and cause injury Do not allow anyone that has not discharged static electricity from their body to come close to an open fuel tank Do not inhale vaporized fuel Fuel contains substances that are...

Page 236: ...eling turn the fuel tank cap until you hear a click Once the cap is released it will turn slightly in the opposite direction Opening the fuel tank cap 1 2 Closing the fuel tank cap WARNING When replac...

Page 237: ...rtable driving expe rience WARNING Toyota Safety Sense P The Toyota Safety Sense P is designed to operate under the assumption that the driver will drive safely and is designed to help reduce the impa...

Page 238: ...nds or images of the inside of the vehicle Data usage Toyota may use the data recorded in this computer to diagnose malfunctions conduct research and development and improve quality Toyota will not di...

Page 239: ...239 4 5 Using the driving support systems 4 Driving Two types of sensors located behind the front grille and windshield detect information necessary to operate the drive assist systems Radar sensor Ca...

Page 240: ...ar sensor or surrounding area to a strong impact If the radar sensor front grille or front bumper has been subjected to a strong impact have the vehicle inspected by your Toyota dealer Do not disassem...

Page 241: ...operly removed from the area of the wind shield in front of the camera sensor by the windshield wipers replace the wiper insert or wiper blade If the wiper inserts or wiper blades need to be replaced...

Page 242: ...not modify any components of the vehicle around the camera sensor inside rear view mirror etc or ceiling Do not attach any accessories that may obstruct the camera sensor to the hood front grille or f...

Page 243: ...RAV4 HV_OM_OM42B81U_ U 243 4 5 Using the driving support systems 4 Driving...

Page 244: ...h the brakes are auto matically applied to help avoid the collision or help reduce the impact of the collision The pre collision system can be disabled enabled and the warning timing can be changed P...

Page 245: ...collision brake assist When the system determines that the possibility of a frontal colli sion is high the system applies greater braking force in relation to how strongly the brake pedal is depresse...

Page 246: ...sulting in death or serious injury Although this system is designed to help avoid a collision or help reduce the impact of the collision its effectiveness may change according to vari ous conditions t...

Page 247: ...erformed by the driver If the accelerator pedal is being depressed strongly or the steering wheel is being turned the system may determine that the driver is taking evasive action and possibly prevent...

Page 248: ...inspecting the vehicle using a drum tester such as a chassis dyna mometer or speedometer tester or when using an on vehicle wheel bal ancer When a strong impact is applied to the front bumper or front...

Page 249: ...ess or of the meter control switches and select and then press Select and then press Each time is pressed the system will be enabled disabled The system is automatically enabled each time the power sw...

Page 250: ...ol switches and select and then press Select Sensitivity and then press Each time is pressed the operation timing of the warning will be changed The operation timing setting is retained when the power...

Page 251: ...d the vehicle or pedestrian ahead is approximately 7 mph 10 km h or more Pre collision brake assist Vehicle speed is between approximately 20 and 110 mph 30 and 180 km h For detecting a pedestrian veh...

Page 252: ...n braking Vehicle speed is between approximately 10 and 110 mph 15 and 180 km h The relative speed between your vehicle and the vehicle ahead is approximately 7 mph 10 km h or more The system may not...

Page 253: ...ty of a frontal collision and operate When passing a vehicle or pedestrian 2 When changing lanes while overtaking a preceding vehicle When overtaking a preceding vehicle that is changing lanes When ra...

Page 254: ...When rapidly closing on an electric toll gate barrier parking area barrier or other barrier that opens and closes When using an automatic car wash When there is a vehicle pedes trian 2 or object by t...

Page 255: ...trian detection function may not be available Situations in which the system may not operate properly In some situations such as the following a vehicle may not be detected by the radar sensor and cam...

Page 256: ...nly such as at the entrance or exit of a tunnel When a very bright light such as the sun or the headlights of oncoming traffic shines directly into the camera sensor When the surrounding area is dim s...

Page 257: ...coat long skirt etc mak ing their silhouette obscure Pedestrians who are carrying large baggage holding an umbrella etc hiding part of their body Pedestrians who are bending forward or squatting Pedes...

Page 258: ...ironment When a front sensor is dirty or covered with snow etc When the part of the windshield in front of the camera sensor is fogged up or covered with condensation or ice Defogging the windshield P...

Page 259: ...LDA system recognizes visi ble white yellow lines with the camera sensor on the upper por tion of the front windshield Lane departure alert function When the system determines that the vehicle might d...

Page 260: ...e to keep the vehi cle in its lane If the system detects that the steering wheel has not been operated for a fixed amount of time or the steering wheel is not being firmly gripped a warning is display...

Page 261: ...nsuitable for LDA system Do not use the LDA system in the following situations The system may not operate properly and lead to an accident resulting in death or serious injury A spare tire tire chains...

Page 262: ...ues in the same condition the next time the hybrid system is started WARNING Preventing LDA system malfunctions and operations performed by mistake Do not modify the headlights or place stickers etc o...

Page 263: ...rt Indicates that steering wheel assistance of the steering control function is operating Lane departure alert function display Displayed when the multi information display is switched to the driving...

Page 264: ...ion This function operates when all of the following conditions are met in addi tion to the operation conditions for the lane departure alert function Setting for Steering Assist in on the multi infor...

Page 265: ...e difficult to hear due to external noise audio play back etc Hands off steering wheel alert When the system determines that the driver has removed the hands from the steering wheel while the steering...

Page 266: ...uch as concrete The vehicle is driven on a surface that is bright due to reflected light etc The vehicle is driven in an area where the brightness changes suddenly such as at the entrances and exits o...

Page 267: ...iver of the need for caution while driving P 561 Customization The following settings can be changed For how to change settings refer to P 635 Function Setting details Lane departure alert function Ad...

Page 268: ...ges of the pre ceding vehicle even if the accelerator pedal is not depressed In con stant speed control mode the vehicle runs at a fixed speed Use the dynamic radar cruise control on freeways and high...

Page 269: ...r serious injury Assisting the driver to measure following distance The dynamic radar cruise control is only intended to help the driver in determining the following distance between the driver s own...

Page 270: ...as those covered with rain ice or snow On steep downhills or where there are sudden changes between sharp up and down gradients Vehicle speed may exceed the set speed when driving down a steep hill At...

Page 271: ...uising and follow up cruising When a preceding vehicle driving slower than the set speed appears When a vehicle is detected running ahead of you the system automatically decelerates your vehicle When...

Page 272: ...ol If the ON OFF button is pressed and held for 1 5 seconds or more the system turns on in constant speed control mode P 276 Accelerate or decelerate with accelerator pedal operation to the desired ve...

Page 273: ...1 km h 0 6 mph 2 each time the lever is operated Large adjustment For the U S mainland Hawaii and NATO Germany Increases or decreases 1 mph 1 6 km h 1 or 1 km h 0 6 mph 2 increments for as long as the...

Page 274: ...displayed Select a distance from the table below Note that the distances shown correspond to a vehicle speed of 50 mph 80 km h Vehicle to vehicle distance increases decreases in accordance with vehic...

Page 275: ...le the display will flash and the buzzer will sound to alert the driver An example of this would be if another driver cuts in front of you while you are following a vehicle Depress the brake pedal to...

Page 276: ...button is pressed the radar cruise control indicator will come on Afterwards it switches to the cruise control indicator Switching to constant speed con trol mode is only possible when operating the...

Page 277: ...orrectly because it is covered in some way Pre collision braking is activated If vehicle to vehicle distance control mode is automatically canceled for any other reason there may be a malfunction in t...

Page 278: ...able to correctly detect these types of vehicles the approach warning P 275 may not be activated Vehicles that cut in suddenly Vehicles traveling at low speeds Vehicles that are not moving in the same...

Page 279: ...the following conditions operate the brake pedal or accelera tor pedal depending on the situation as necessary As the sensor may not be able to correctly detect vehicles ahead the system may not oper...

Page 280: ...will be dis played on the multi information dis play Press the button again to deacti vate the cruise control Accelerate or decelerate the vehicle to the desired speed at or above approximately 25 mp...

Page 281: ...1 mph 1 6 km h 1 or 1 km h 0 6 mph 2 each time the lever is operated Large adjustment The set speed can be increased or decreased continu ally until the lever is released 1 When the set speed is shown...

Page 282: ...maintaining the vehicle speed in any of the following situations Actual vehicle speed falls more than approximately 10 mph 16 km h below the preset vehicle speed At this time the memorized set speed i...

Page 283: ...ol Do not use cruise control in any of the following situations Doing so may result in loss of control and could cause an accident resulting in death or serious injury In heavy traffic On roads with s...

Page 284: ...ess The will be displayed to inform the driver that the system is opera tional If equipped The distance from your vehicle to nearby obstacles when paral lel parking or maneuvering into a garage is mea...

Page 285: ...play When the rear view monitor Toyota parking assist monitor or panoramic view monitor is not displayed A graphic is automatically dis played when an obstacle is detected The screen can be set so th...

Page 286: ...r Rear corner sensor rear center sensor continuous blinking slowly Front center sensor 3 3 ft 100 cm to 1 6 ft 50 cm Rear center sensor 4 9 ft 150 cm to 2 0 ft 60 cm continuous blinking 1 6 ft 50 cm t...

Page 287: ...t 30 cm Rear center sensors Approximately 1 1 ft 35 cm When 2 or more obstacles are detected simultaneously the buzzer system responds to the nearest obstacle If one or both come within the above dist...

Page 288: ...item The buzzer sound volume can be adjusted On or off can be selected for intuitive parking assist display Front and rear center sensor display and tone indication can be set The intuitive parking as...

Page 289: ...ot be detected The sensor is covered in any way The vehicle is leaning considerably to one side On an extremely bumpy road on an incline on gravel or on grass The vicinity of the vehicle is noisy due...

Page 290: ...s shown and the beep sounds Thin posts or objects lower than the sensor may not be detected when approached even if they have been detected once It might be difficult to hear beeps due to the volume o...

Page 291: ...p sounds when no obstacles are detected If the area around a sensor collides with something or is subjected to strong impact If the bumper collides with something If the display shows continuously wit...

Page 292: ...tion and any mode but ton such as MENU APPS is pressed the rear view monitor sys tem is canceled and the screen is switched to the mode of the button that was pressed If equipped The rear view monitor...

Page 293: ...e vehicle is being backed straight up The displayed width is wider than the actual vehicle width Vehicle center guide line The lines indicate the estimated vehicle center on the ground Distance guide...

Page 294: ...een may vary according to vehicle orientation conditions Objects which are close to either corner of the bumper or under the bumper cannot be dis played The camera uses a special lens The distance of...

Page 295: ...nces between the screen and the actual road The distance guide lines and the vehicle width guide lines may not actually be parallel with the dividing lines of the parking space even when they appear t...

Page 296: ...they actually are In the same way there will be a margin of error between the guide lines and the actual distance course on the road When the ground behind the vehicle slopes down sharply The distanc...

Page 297: ...determine the posi tion of three dimensional objects such as vehicles using the dis tance guide lines When approaching a three dimensional object that extends outward such as the flatbed of a truck be...

Page 298: ...ngs and the area behind the vehicle On the screen it appears that a truck is park ing at point However in reality if you back up to point you will hit the truck On the screen it appears that is closes...

Page 299: ...causes it does not indicate a malfunction Back up while visually checking the vehicle s surroundings Use the monitor again once conditions have been improved The image on the rear view monitor system...

Page 300: ...onditions vehicle condition etc when park ing It is necessary to be fully aware of this before using the rear view monitor system When parking be sure to check that the parking space will accommodate...

Page 301: ...et cloth Strongly rubbing the cam era lens may cause the camera lens to be scratched and unable to transmit a clear image Do not allow organic solvent car wax window cleaner or glass coat to adhere to...

Page 302: ...Alert function Assists the driver when backing up These functions use same sensors The Blind Spot Monitor on off screen and indicator The Blind Spot Monitor system can be turned on off on the multi in...

Page 303: ...is detected a buzzer sounds from behind the left hand rear seat Press or of the meter control switch and select on the multi information display Press or of the meter control switch and select and the...

Page 304: ...304 RAV4 HV_OM_OM42B81U_ U 4 5 Using the driving support systems Certification for the Blind Spot Monitor system For vehicles sold in the U S A For vehicles sold in Canada...

Page 305: ...act If the sensor moves even slightly off position the system may mal function and vehicles that enter the detection area may not be detected If the sensor or surrounding area is subject to a strong i...

Page 306: ...hicles existence via the outside rear view mirror indicator The areas that vehicles can be detected in are outlined below The range of the detection area extends to Approximately 11 5 ft 3 5 m from th...

Page 307: ...ite direction Guardrails walls signs parked vehicles and similar stationary objects Following vehicles that are in the same lane Vehicles driving 2 lanes across from your vehicle Depending on conditio...

Page 308: ...p between each vehicle When vehicle lanes are wide and the vehicle in the next lane is too far away from your vehicle When the vehicle that enters the detection area is traveling at about the same spe...

Page 309: ...regarding the use of the system The driver is solely responsible for safe driving Always drive safely taking care to observe your surroundings The Rear Cross Traffic Alert function is only an assist a...

Page 310: ...xample The Rear Cross Traffic Alert function is operational when The Blind Spot Monitor system is turned on The shift lever is in R Vehicle speed is less than approximately 5 mph 8 km h Approaching ve...

Page 311: ...your vehicle Depending on conditions detection of a vehicle and or object may occur Conditions under which the Rear Cross Traffic Alert function may not function correctly The Rear Cross Traffic Alert...

Page 312: ...bility Control Helps the driver to control skidding when swerving suddenly or turning on slippery road surfaces TRAC Traction Control Helps to maintain drive power and prevent the drive wheels from sp...

Page 313: ...uphill starting off or accelerating and when the road surface is slippery due to snow rain etc Trailer Sway Control Helps the driver to control trailer sway by selectively applying brake pres sure fo...

Page 314: ...TRAC VSC and Trailer Sway Control systems off press and hold for more than 3 seconds while the vehicle is stopped Traction Control Turned Off will be shown and the VSC OFF indicator light will come on...

Page 315: ...otor sound whirring sound may be heard This does not indicate a malfunction Automatic reactivation of TRAC VSC and Trailer Sway Control systems After turning the TRAC VSC and Trailer Sway Control syst...

Page 316: ...uneven surfaces TRAC may not operate effectively when Directional control and power may not be achievable while driving on slip pery road surfaces even if the TRAC system is operating Drive the vehicl...

Page 317: ...em to malfunction Trailer Sway Control precaution The Trailer Sway Control system is not able to reduce trailer sway in all situ ations Depending on many factors such as the conditions of the vehicle...

Page 318: ...shift lever to P when parking When using the N there is no positive effect on fuel consumption In the N the gasoline engine operates but electricity cannot be generated Also when using the air conditi...

Page 319: ...ease the accelerator and gently apply the brakes A greater amount of elec trical energy can be regenerated when slowing down Air conditioning Use the air conditioning only when necessary Doing so can...

Page 320: ...ggage Installing a large roof rack will also cause poor fuel economy Warming up before driving Since the gasoline engine starts up and cuts out automatically when cold warming up the engine is unneces...

Page 321: ...ove a wiper that is frozen Pour warm water over the frozen area to melt the ice Wipe away the water immediately to prevent it from freezing To ensure proper operation of the climate control system fan...

Page 322: ...be moved out of P The shift lever will be locked if it is attempted to be shifted from P to any other position without depressing the brake pedal If the shift lever can be shifted from P there may be...

Page 323: ...tires of the specified size Maintain the recommended level of air pressure Do not drive in excess of 75 mph 120 km h regardless of the type of snow tires being used Use snow tires on all not just some...

Page 324: ...snow tires from Toyota dealers or legiti mate tire retailers This is because the removal and attachment of snow tires affects the opera tion of the tire pressure warning valves and transmitters Fitti...

Page 325: ...tions Always observe the following precautions to minimize the risk of death seri ous injury or damage to your vehicle In a rollover crash an unbelted person is significantly more likely to die than a...

Page 326: ...nter areas that are closed Honor gates barriers and signs that restrict travel Stay on established roads When conditions are wet driving tech niques should be changed or travel delayed to prevent dama...

Page 327: ...ways check your brakes for effectiveness immediately after driving in sand mud water or snow After driving through tall grass mud rock sand rivers etc check that there is no grass bush paper rags ston...

Page 328: ...r can wash the grease from wheel bearings causing rusting and pre mature failure and may also enter the hybrid transaxle case reducing the gear oil s lubricating qualities When you drive through water...

Page 329: ...RAV4 HV_OM_OM42B81U_ U 329 4 6 Driving tips 4 Driving...

Page 330: ...up Setup menu 341 General settings 342 Audio settings 345 Display settings 346 Voice settings 348 5 3 Using the audio system Selecting the audio source 349 List screen operation 350 Optimal use of the...

Page 331: ...Bluetooth device 378 Connecting a Bluetooth device 380 Displaying a Bluetooth device details 382 Detailed Bluetooth settings 383 5 8 Bluetooth Audio Listening to Bluetooth Audio 385 5 9 Bluetooth Pho...

Page 332: ...intricate unit that uses a laser pickup to retrieve information from the surface of compact discs The laser is carefully shielded so that its rays remain inside the cabinet Therefore never try to dis...

Page 333: ...and Bluetooth settings can be adjusted Audio system P 349 353 355 362 367 372 385 Radio CD iPod USB AUX and Bluetooth audio can be played Bluetooth hands free system P 387 The driver can make or recei...

Page 334: ...re started by using the following buttons AUDIO button Display the Select Audio Source screen or audio top screen P 349 CAR button Press this button to access the vehicle information system P 101 butt...

Page 335: ...ark and hard to see when viewed through sun glasses Change your angle of viewing adjust the display on the Display Settings screen P 346 or remove your sunglasses Using cellular phones Interference ma...

Page 336: ...creen To prevent damaging the screen lightly touch the screen buttons with your finger Do not use objects other than your finger to touch the screen Wipe off fingerprints using a glass cleaning cloth...

Page 337: ...ward rewind MODE HOLD switch Changes audio source Press and hold this switch to mute or pause the current operation To cancel the mute or pause press and hold Some audio features can be controlled usi...

Page 338: ...player Open the cover and connect the portable audio player Turn on the power of the portable audio player if it is not turned on AUX port Do not connect a device or operate the device controls Connec...

Page 339: ...Press to pause or resume playing music Turn this knob to select radio station bands tracks and files Also the knob can be used to select items in the list display Press the button to seek up or down...

Page 340: ...an intricate unit that uses a laser pickup to retrieve information from the surface of compact discs The laser is carefully shielded so that its rays remain inside the cabinet Therefore never try to...

Page 341: ...o adjust the settings for contrast and brightness of the screen P 346 Select to adjust the settings for registering removing connecting and disconnecting Bluetooth devices P 383 Select to adjust the s...

Page 342: ...yout The animation effect for the screen can be set to on off Select to delete personal data P 344 Select to update program versions For details contact your Toyota dealer Select to display the softwa...

Page 343: ...hour 12 hour format e g 1 00 to 1 29 1 00 1 30 to 2 00 2 00 The clock is displayed when the power switch is in ACCESSORY or ON mode When disconnecting and reconnecting battery terminals the clock wil...

Page 344: ...een Select Delete Check carefully beforehand as data cannot be retrieved once deleted A confirmation screen will be displayed Select Yes The following personal data will be deleted or changed to its d...

Page 345: ...t Automatic Sound Levelizer Select High Mid Low or Off The sound quality level is adjusted individually The treble mid and bass levels can be adjusted for each audio mode sepa rately About Automatic S...

Page 346: ...s to day mode If equipped When the headlights are turned on the screen dims However the screen can be switched to day mode by selecting Day Mode The screen will stay in day mode when the headlights ar...

Page 347: ...2B81U_ U 347 5 2 Setup 5 Audio system Select General or Camera on the Display Settings screen Select the desired item Adjusting the screen brightness contrast 1 2 Brightness Darker Brighter Contrast W...

Page 348: ...Set the voice recognition prompts High Low or Off Set the train voice recognition Set the voice prompt interrupt on off Set the voice recognition tuto rial To return to the default settings Select Def...

Page 349: ...ction screen is not displayed press the AUDIO button again Select the desired audio source Select the desired audio source then or to reorder The audio source changes as follows each time the MODE HOL...

Page 350: ...g for the display Select this button to scroll the title Turn the TUNE SCROLL knob to move the cursor box to select a desired item from the list and press the knob to play it The track that is being p...

Page 351: ...Select Browse or cover art Select the desired track file song When an MP3 WMA AAC disc or USB memory device is being used the folder can be selected When a Bluetooth device or iPod is being used the...

Page 352: ...eble mid or bass to a level between 5 and 5 Select Front or Rear to adjust the front rear audio balance Select L or R to adjust the left right audio balance On the Sound Settings screen sound quality...

Page 353: ...list of receiv able stations Setting the sound P 352 FM only Tune in to the desired station using one of the following methods Seek tuning Press the SEEK button or TRACK button The radio will begin se...

Page 354: ...lect OK after setting the new preset station Refreshing the station list Select Refresh on the Station List screen To cancel the refresh select Cancel Refresh Reception sensitivity Maintaining perfect...

Page 355: ...selection screen appears Displaying the track file list folder list Random playback P 340 Repeat play P 340 Pause Select to resume play Setting the sound P 352 Displaying the title and artist name If...

Page 356: ...ayer protection feature To protect the internal components playback is automatically stopped when a problem is detected If a disc is left inside the CD player or in the ejected position for extended p...

Page 357: ...tandard used with MPEG2 and MPEG4 MP3 WMA and AAC file and media formats compatibility are lim ited MP3 file compatibility Compatible standards MP3 MPEG1 LAYER3 MPEG2 LSF LAYER3 Compatible sampling fr...

Page 358: ...m 1 and Form 2 File formats ISO9660 Level 1 Level 2 Romeo Joliet UDF 2 01 or lower MP3 WMA and AAC files written in any format other than those listed above may not play correctly and their file names...

Page 359: ...nd artist name in the same way as with ID3 tags MP3 WMA and AAC playback When a disc containing MP3 WMA or AAC files is inserted all files on the disc are first checked Once the file check is finished...

Page 360: ...freeware and other encoding soft ware for MP3 WMA and AAC files on the market and depend ing on the status of the encoding and the file format poor sound quality or noise at the start of playback may...

Page 361: ...t have a diameter that is not 4 7 in 12 cm Low quality or deformed discs Discs with a transparent or translucent recording area Discs that have tape stickers or CD R labels attached to them or that ha...

Page 362: ...over art Selecting the play mode P 363 Shuffle play P 363 Repeat play P 363 Pause Select to resume playback Setting the sound P 352 Connecting an iPod enables you to enjoy music from the vehicle speak...

Page 363: ...screen Select the desired play mode by selecting the Playlists Artists Albums Songs Podcasts Audio books Genres Compos ers or Videos tab Then select a song to begin using the selected play mode Select...

Page 364: ...e dis played This function can be changed to on off P 345 It may take time to display iPod cover art and the iPod may not be operated while the cover art display is in process Only iPod cover art that...

Page 365: ...take the vehicle to your Toyota dealer Message Cause Correction procedures Connection error Please consult your Owner s Man ual for instructions on how to connect the iPod This indicates a problem in...

Page 366: ...od nano 3rd generation iPod nano 2nd generation iPod nano 1st generation iPhone 5s iPhone 5c iPhone 5 iPhone 4S iPhone 4 iPhone 3GS iPhone 3G iPhone This system only supports audio playback Depending...

Page 367: ...e selected source Audio source selection screen appears Displays cover art Displaying the folder list Random playback P 340 Repeat play P 340 Pause Select to resume playback Setting the sound P 352 Co...

Page 368: ...operation after being discon nected and reconnected format the memory Error messages for USB memory If the following error messages appear on the screen refer to the table and take the appropriate me...

Page 369: ...y Items related to standards and limitations are as follows Maximum directory hierarchy 8 levels Maximum number of folders in a device 3000 including the root Maximum number of files in a device 9999...

Page 370: ...R AAC file compatibility Compatible standards MPEG4 AAC LC Compatible sampling frequencies 11 025 12 16 22 05 24 32 44 1 48 kHz Compatible bit rates 16 320 kbps Compatible channel modes 1 ch and 2 ch...

Page 371: ...used for files other than MP3 WMA and AAC files they will be skipped not played Playback To play MP3 files with steady sound quality we recommend a fixed bit rate of at least 128 kbps and a sampling...

Page 372: ...rols All other adjustments must be made on the portable audio player itself When using a portable audio player connected to the power outlet Noise may occur during playback Use the power source of the...

Page 373: ...following can be performed using Bluetooth wireless com munication A portable audio player can be operated and listened to via audio system Hands free phone calls can be made via a cellular phone In o...

Page 374: ...ed with audio sys tem P 376 377 378 2 Connect the Bluetooth device to be used P 380 To be used for audio To be used for hands free phone 3 Start Bluetooth connec tion P 380 3 Start Bluetooth connec ti...

Page 375: ...een Select to connect the device to be used with audio system P 380 Select to register a Bluetooth device to be used with audio system P 378 Select to set detailed Bluetooth system settings P 383 Sele...

Page 376: ...ayer on Press the AUDIO button Select Audio Select Select Device Follow the steps in How to register a Bluetooth device from P 378 To use the Bluetooth Audio it is necessary to register an audio playe...

Page 377: ...button Select OK to register a phone Follow the steps in How to registering a Bluetooth device from P 378 To use the hands free system it is necessary to register a Bluetooth phone with the system Onc...

Page 378: ...h it To cancel the registration select Cancel Register the Bluetooth device using your Bluetooth device A PIN code is not required for SSP Secure Simple Pairing compatible Bluetooth devices Depending...

Page 379: ...creen Display the Bluetooth Audio screen P 349 Select Select Device Follow the steps in How to registering a Bluetooth device from P 378 Bluetooth is a registered trademark of Bluetooth SIG Inc Displa...

Page 380: ...ted Supported profile icons will be dis played Phone Audio player Supported profile icons for cur rently connected devices will illumi nate Dimmed icons can be selected to connect to the function dire...

Page 381: ...luetooth Power is turned off you must connect the Bluetooth device manually Bluetooth is a registered trademark of Bluetooth SIG Inc Follow the steps in Connecting a Bluetooth device from P 380 When c...

Page 382: ...tooth Address Display your telephone num ber The number may not be dis played depending on the model of phone Compatibility profile of the device Restore default settings Select Connect Audio Player f...

Page 383: ...ooth Address Display Phone Status You can set the system to show the status confirmation display when connecting a telephone Display Audio Player Status You can set the system to show the status confi...

Page 384: ...g Bluetooth You can change the PIN code that is used to register your Bluetooth devices in the system Select Bluetooth PIN Input a PIN code and select OK Bluetooth is a registered trademark of Bluetoo...

Page 385: ...ice The Bluetooth audio system enables the user to enjoy music played on a portable player from the vehicle speakers via wire less communication When a Bluetooth device cannot be connected check the c...

Page 386: ...on Bluetooth Audio screen operation methods refer to Basic Audio Operations P 339 For details on how to select a track or album refer to selecting fast forwarding and reversing tracks files songs P 35...

Page 387: ...stem is a function that allows you to use your cellular phone without touching it This system supports Bluetooth Bluetooth is a wireless data system that allows the cellular phone to wirelessly connec...

Page 388: ...nt speakers To use the hands free system you must register your Bluetooth phone in the sys tem P 378 You can check indicators such as signal strength and battery charge on the phone screen Connection...

Page 389: ...tored in each contact list Display the phone screen P 387 Select Contacts tab Choose the desired contact to call from the list Choose the number and then press the switch on the steering wheel or sele...

Page 390: ...e contacts from a connected cellular phone only once Select to cancel transferring For PBAP incompatible but OPP compatible Bluetooth phones Select the desired item Select to transfer the con tacts fr...

Page 391: ...or the desired entry from the list When is selected Check that the Call screen is displayed When the desired contact is selected Select the desired number Check that the Call screen is displayed Call...

Page 392: ...elect Turn the PWR VOL knob You can also adjust the volume using the steering switches International calls Received international calls may not be displayed correctly depending on the cellular phone i...

Page 393: ...n answering service or a bank you can store phone numbers and code numbers in the contact list Select 0 9 Input the number Release Tones Release Tones appear when a continuous tone signal s contain in...

Page 394: ...e tones can be used when automated operation of a phone based service such as an answering machine or bank phone service is desired A phone number with continuous tone signals can be registered in the...

Page 395: ...e switch on the steering wheel or select during call waiting you will be switched to the other party Transferring calls If you transfer from the cellular phone to hands free the hands free screen will...

Page 396: ...essage Select to refuse the message Select to call the message sender Received messages can be forwarded from the connected Bluetooth phone enabling checking and replying using the audio system Depend...

Page 397: ...avigation system some information may not be dis played The pop up screen is separately available for incoming e mail and SMS MMS messages under the following conditions E mail Incoming E mail Display...

Page 398: ...Unread or Mark Read to mark mail unread or read on the message inbox screen This function is available when Update Message Read Status on Phone is set to on P 412 Select to make a call to the sender...

Page 399: ...while driving When Automatic Message Readout is set to on messages will be auto matically read out P 412 Turn the PWR VOL knob or use the volume switch on the steering wheel to adjust the message read...

Page 400: ...played Calling from a number within a message Calls can be made to a number identified in a message s text area This operation cannot be performed while driving Display the Message Inbox screen P 396...

Page 401: ...ecrease the vol ume Press and hold Continuously increase decrease the volume Off hook switch Make a call Receive a call Display Phone screen On hook switch End a call Refuse a call The steering wheel...

Page 402: ...ss the SETUP button and select Phone on the Setup screen Set the phone connection P 378 Setting the sound P 403 Contact Call History Settings P 404 Set the message settings P 412 Set the phone display...

Page 403: ...e desired ringtone Adjust the ringtone volume Adjust the message readout volume Set the desired incoming SMS MMS tone Adjust the incoming SMS MMS tone volume Set the incoming e mail tone Adjust the in...

Page 404: ...t P 409 Select to delete contacts from the favorites list P 411 Select to display contact images Select to clear contacts from the call history Select to add new contacts to the contact list P 407 Sel...

Page 405: ...s displayed when the opera tion is complete This operation may be unnecessary depending on the type of cellular phone Depending on the type of cellular phone OBEX authentication may be required when t...

Page 406: ...ta Enter 1234 into the Bluetooth phone To cancel this function select Cancel Check that a confirmation screen is displayed when the opera tion is complete Updating the contacts in a different way From...

Page 407: ...nd select OK Enter the phone number and select OK Select the phone type for the phone number To add another number to this contact select Yes Registering a new contact in a different way From the Call...

Page 408: ...t to the contacts list from P 407 For editing the number Follow the steps in Registering a new contact to the contacts list from P 407 Editing the contacts in a different way From the Contact Details...

Page 409: ...ne screen P 387 Select the Contacts Call history tab or the Favorites tab and select the desired contact Select Edit Contact Select Yes when the confirmation screen appears Up to 15 contacts maximum o...

Page 410: ...s in the favorites list in a different way from the Contacts screen Display the phone screen P 387 Select the Contacts tab Select at the beginning of the desired contact list name to be registered in...

Page 411: ...phone screen P 387 Select the Contacts tab Select at the beginning of the contact list name to be deleted from the favorites list When selected is changed to and the data is deleted from the list Del...

Page 412: ...received the incoming SMS MMS display screen is displayed and can be operated on the screen Drop Down When an SMS MMS message is received a message is displayed on the upper side of the screen Change...

Page 413: ...Select Phone Display Settings Select the desired item to be set Change the incoming call display Full Screen When a call is received the hands free screen is displayed and can be oper ated on the scr...

Page 414: ...ooth device does not work The connected device may not be a compatible Bluetooth cellular phone For a list of specific devices which operation has been confirmed on this system check with your Toyota...

Page 415: ...cted Manually connect the cellular phone you wish to use to this sys tem P 381 Bluetooth function is not enabled on the cellular phone Enable the Bluetooth function on the cellular phone Automatic Blu...

Page 416: ...r operation on the cellular phone has not completed Complete transfer operation on the cellular phone approve trans fer operation on the phone Contact data cannot be edited Automatic contact transfer...

Page 417: ...ures have been taken the symptom sta tus does not change The cellular phone is not close enough to this system Bring the cellular phone closer to this system The cellular phone is the most likely caus...

Page 418: ...erly loud an echo may be heard If the Bluetooth phone is too close to the system quality of the sound may deteriorate and connection status may deteriorate In the following circumstances it may be dif...

Page 419: ...phone battery will be depleted quickly when the device is connected to Bluetooth When using the Bluetooth audio and hands free system at the same time The following problems may occur The Bluetooth a...

Page 420: ...nected The hands free system supports cellular phones with the following specifica tions Bluetooth specification Ver 2 0 or higher Recommended Ver 3 0 EDR or higher Profiles HFP Hands Free Profile Ver...

Page 421: ...tion when the power switch is in ON mode the system automatically reconnects the porta ble audio player If you have switched off the portable audio player yourself follow the instruc tions below to re...

Page 422: ...422 RAV4 HV_OM_OM42B81U_ U 5 11 Bluetooth...

Page 423: ...uetooth antennas The radio waves may affect the operation of such devices Before using Bluetooth devices users of any electrical medical device other than implantable cardiac pacemakers cardiac resync...

Page 424: ...t to start the voice rec ognition tutorial Select OK and say the desired command On the list screen you can select the desired command To cancel the voice command system press and hold the talk switch...

Page 425: ...sing voice commands may not be possible The command is incorrect or unclear Note that certain words accents or speech patterns may be difficult for the system to recognize There is excessive backgroun...

Page 426: ...ds or operation methods Go Back Returns to the previous screen Command Action Redial Places a call to the phone number of the latest outgo ing call Call Back Places a call to the phone number of lates...

Page 427: ...o cancel the Mobile Assistant select Cancel or press and hold the on the steering wheel To restart the Mobile Assistant for additional commands press the on the steering wheel Mobile Assistant can onl...

Page 428: ...attempt to use an unavailable function Siri will inform you that the function is not available If Siri is not enabled on the cellular phone connected via Bluetooth an error message will be displayed o...

Page 429: ...ghts Interior lights list 440 Interior lights 441 Personal lights 441 6 3 Using the storage features List of storage features 443 Glove box 444 Console box 444 Cup holders 445 Bottle holders 446 Auxil...

Page 430: ...ultaneous modes each time is pressed Simultaneous mode the indicator on is on The driver s side temperature control dial can be used to adjust the tem perature for the driver s and passenger s side At...

Page 431: ...ir flows to the upper body Air flows to the upper body and feet Air flows to the feet Air flows to the feet and the windshield defogger oper ates Press The dehumidification function begins to operate...

Page 432: ...removed from the air and the air flows to the upper part of the body Usually the system will turn off automatically after approxi mately 3 minutes Defogging the windshield Defoggers are used to defog...

Page 433: ...w and to remove rain drops dew and frost from the outside rear view mirrors Press The defoggers will automatically turn off after a period of time Windshield wiper de icer if equipped This feature is...

Page 434: ...d air volume changes according to the selected air flow mode Adjusting the position of and opening and closing the air out lets Front center outlets Direct air flow to the left or right up or down Tur...

Page 435: ...ted To improve air conditioning performance perform the following operations Adjust the fan speed Adjust the temperature setting Turn off Eco drive mode P 209 Using automatic mode Fan speed is adjuste...

Page 436: ...ssing Micro dust and pollen filter In order to prevent the windshield from fogging up when the outside air is cold the following may occur Outside air mode does not switch to recirculated air mode The...

Page 437: ...ld to fog up block ing your vision To prevent burns Vehicles with outside rear view mirror defoggers Do not touch the rear view mirror surfaces when the outside rear view mirror defoggers are on Vehic...

Page 438: ...erly the sick and the physically chal lenged Persons with sensitive skin Persons who are fatigued Persons who have taken alcohol or drugs that induce sleep sleeping drugs cold remedies etc Observe the...

Page 439: ...n be used when the power switch is in ON mode Turns seat heater on Front left seat high Front left seat low Front right seat high Front right seat low The indicator light comes on when the seat heater...

Page 440: ...440 RAV4 HV_OM_OM42B81U_ U 6 2 Using the interior lights Interior lights list Interior lights P 441 Interior personal lights P 441 Instrument panel center illumination 1 2 3...

Page 441: ...oor position The interior lights come on when a door is opened They turn off when the doors are closed On Rear Off Door position The interior light comes on when a door is opened It turns off when the...

Page 442: ...tronic key whether the doors are locked unlocked and whether the doors are opened closed If the interior lights remain on when the door is not fully closed and the inte rior light main switch is in th...

Page 443: ...bin temperature becomes high Glasses may be deformed by heat or cracked if they come into contact with other stored items Lighters or spray cans may explode If they come into contact with other stored...

Page 444: ...glove box Lift the lid while pulling up the knob to release the lock Lower box Upper box Glove box Console box 1 2 Vehicles with slide function When using the console box lid as an armrest slide the...

Page 445: ...ed between the front console box and the center panel or rear seats Be careful not to allow the front console box to hit any passengers while adjusting its position After adjusting the console box mak...

Page 446: ...in the event of an accident or sudden braking and cause injury NOTICE Put the cap on before stowing a bottle Do not place open bottles in the bot tle holders or glasses and paper cups containing liqui...

Page 447: ...nt features Raise the hooks to use The cargo hooks are provided for securing loose items Cargo hooks WARNING To avoid injury always return the cargo hooks to their stowed positions when not in use Gro...

Page 448: ...up insert the right end of the lug gage cover into the recess then compress the left of the luggage cover and insert it into the recess Attach the hooks to the rear seat head restraints If necessary...

Page 449: ...es 6 Interior features Pull out the luggage cover and hook it onto the anchors Removing the luggage cover Release the cover from the left and right anchors and allow it to retract Compress the end of...

Page 450: ...luggage cover make sure that the luggage cover is securely installed stowed Failure to do so may result in serious injury in the event of sudden braking or a collision Do not place anything on the lug...

Page 451: ...ype of luggage being stored Also the cargo net can be used to prevent luggage from spilling out by installing one of the poles at a lower level Installation positions Slide rail Upper level fixed posi...

Page 452: ...the right or left end of the pole into the slide rail Push the other end of the pole into the slide rail and then install both ends into fixed positions After installing check that both ends of the p...

Page 453: ...alling to the lower level and changing the fixed position Installing the rear cargo net Except for vehicles with full size spare tire Take out the rear cargo net Push one end of the pole into a fixed...

Page 454: ...remove the rear cargo net Perform the steps and in Installing the rear cargo net P 453 Stowing the rear cargo net except for vehicles with full size spare tire Open the rear deck board and remove the...

Page 455: ...that both ends of the pole are securely inserted into their fixed positions When stowing the rear cargo net securely fix it into the storage area NOTICE Do not place luggage weighing approximately 22...

Page 456: ...the nearest side of the deck board up and pull the deck board forward Lift the opposite side of the deck board up and return the nearest side to its original posi tion Lay the opposite side of the dec...

Page 457: ...de position Flip down unhook and swing to the side Side extender Place in side position then slide backwards Slide the cover to open The light turns on when the cover is opened Sun visors 1 2 3 Vanity...

Page 458: ...ower outlets is less than 120 W Open the lid The power outlets can be used when the power switch is in ACCESSORY or ON mode Power outlets Front Rear NOTICE To avoid damaging the power outlets close th...

Page 459: ...s are provided with the rear assist grips Armrest NOTICE To prevent damage to the armrest do not apply too much load on the arm rest Coat hooks WARNING Do not hang coat hangers or other hard or sharp...

Page 460: ...hile sitting on the seat Assist grips WARNING Do not use the assist grip when getting in or out of the vehicle or rising from your seat Doing so could damage the assist grip or could cause you to inju...

Page 461: ...garage doors gates or other devices may operate For this reason make sure that peo ple and objects are clear of the garage door or other devices to prevent injury or other potential harm It is recomme...

Page 462: ...HomeLink indicator light in view while programming Program a device Programming a device other than an entry gate for U S A owners Press and hold the handheld transmitter button until the Home Link in...

Page 463: ...n for 2 seconds then release it If the garage door or other device does not operate proceed to Programming a rolling code system Repeat the steps above to program another device for any of the remaini...

Page 464: ...nk com Within 5 seconds after programming the garage door opener has been completed if the garage door opener motor is trained to HomeLink both garage door operation indicators will flash rap idly gre...

Page 465: ...rage door is shown by the indicators Opening Closing This function is only available if the garage door opener motor used is a compatible device To check device compatibility refer to www HomeLink com...

Page 466: ...conditions 1 This device may not cause harmful interfer ence and 2 this device must accept any interference received including interference that may cause undesired operation FCC WARNING changes or m...

Page 467: ...cts are out of danger to prevent potential harm Conforming to federal safety standards Do not use the HomeLink compatible transceiver with any garage door opener or device that lacks safety stop and r...

Page 468: ...n or off press and hold the switch for 3 seconds If equipped The compass on the inside rear view mirror indicates the direc tion in which the vehicle is heading Operation Displays and directions Displ...

Page 469: ...er a map boundary shown in illustration the compass will deviate To obtain higher precision or perfect calibration refer to the following Deviation calibration Stop the vehicle Press and hold the swit...

Page 470: ...ditions unfavorable to correct operation The compass may not show the correct direction in the following conditions The vehicle is stopped immediately after turning The vehicle is on an inclined surfa...

Page 471: ...ic rules while performing circling cali bration NOTICE To avoid compass malfunctions Do not place magnets or any metal objects near the inside rear view mirror Doing this may cause the compass sensor...

Page 472: ...472 RAV4 HV_OM_OM42B81U_ U 6 4 Using the other interior features...

Page 473: ...e requirements 480 General maintenance 483 Emission inspection and maintenance I M programs 486 7 3 Do it yourself maintenance Do it yourself service precautions 487 Hood 489 Positioning a floor jack...

Page 474: ...atic car washes may scratch the vehicle surface and harm your vehicle s paint Rear spoiler may not be washable in some automatic car washes There may also be an increased risk of damage to vehicle Hig...

Page 475: ...upper part of the windshield where the raindrop sensor is located is touched by hand When a wet rag or similar is held close to the raindrop sensor If something bumps against the windshield If you di...

Page 476: ...midity when storing the wheels Cleaning the exterior lights Wash carefully Do not use organic substances or scrub with a hard brush This may damage the surfaces of the lights Do not apply wax to the s...

Page 477: ...ith diluted detergent Use a diluted water solution of approximately 5 neutral wool detergent Wring out any excess water from the cloth and thoroughly wipe off all remaining traces of detergent Wipe th...

Page 478: ...periodically for excessive wear fraying or cuts WARNING Water in the vehicle Do not splash or spill liquid in the vehicle such as on the floor in the hybrid battery traction battery air intake vents a...

Page 479: ...ark the vehicle in the shade especially during summer Do not place items made of vinyl plastic or containing wax on the uphol stery as they may stick to the leather surface if the vehicle interior hea...

Page 480: ...anual Supplement You can perform some maintenance procedures by yourself Please be aware that do it yourself maintenance may affect warranty coverage The use of Toyota Repair Manuals is recommended Fo...

Page 481: ...low Press or of the meter control switch and select on the multi information display Press or of the meter control switch and select Vehicle Settings and then press Press or of the meter control switc...

Page 482: ...to the State of California to cause cancer and birth defects and other reproductive harm Work in a well ventilated area Oils fuels and fluids contained in vehicles as well as waste produced by compone...

Page 483: ...dealer or qualified service shop for advice Engine compartment Items Check points Brake fluid Is the brake fluid at the correct level P 498 Engine power control unit coolant Is the engine power contro...

Page 484: ...uld work effectively The brake pedal should not feel spongy The brake pedal should not get too close to the floor when the brakes are applied Head restraints Do the head restraints move smoothly and l...

Page 485: ...ect The tires should not be damaged or exces sively worn Have the tires been rotated according to the maintenance schedule The wheel nuts should not be loose Windshield wipers rear window wiper The wi...

Page 486: ...fuel tank cap is loose The malfunction indicator lamp comes on indicating a temporary malfunction and your vehicle may not pass the I M test The error code in the OBD system will not be cleared unless...

Page 487: ...orate coolant with long life hybrid organic acid technology For the U S A Toyota Super Long Life Coolant is pre mixed with 50 coolant and 50 deionized water For Canada Toyota Super Long Life Coolant i...

Page 488: ...after driving as they may be hot Oil and other fluids may also be hot Do not leave anything that may burn easily such as paper and rags in the engine compartment Do not smoke cause sparks or expose an...

Page 489: ...nd care Hood Pull the hood lock release lever The hood will pop up slightly Push the auxiliary catch lever to the left and lift the hood Hold the hood open by inserting the supporting rod into the slo...

Page 490: ...ehicle is in motion and cause an accident which may result in death or serious injury After installing the support rod into the slot Make sure the rod supports the hood securely from falling down on t...

Page 491: ...sitioning a floor jack Front Rear When using a floor jack follow the instructions in the manual provided with the jack and perform the operation safely When raising your vehicle with a floor jack posi...

Page 492: ...ttery P 500 Fuse box P 524 Engine coolant reservoir P 496 Engine oil filler cap P 494 Power control unit coolant reservoir P 496 Brake fluid reservoir P 498 Radiator P 497 Condenser P 497 Electric coo...

Page 493: ...e on level ground After warming up the engine and turning it off wait more than 5 minutes for the oil to drain back into the bottom of the engine Holding a rag under the end pull the dipstick out Wipe...

Page 494: ...e oil level is below or near the low level mark add engine oil of the same type as that already in the engine Make sure to check the oil type and prepare the items needed before adding oil Remove the...

Page 495: ...ne oil contains potentially harmful contaminants which may cause skin disorders such as inflammation and skin cancer so care should be taken to avoid prolonged and repeated contact To remove used engi...

Page 496: ...ilar high quality ethylene glycol based non silicate non amine non nitrite and non borate coolant with long life hybrid organic acid technology U S A Toyota Super Long Life Coolant is a mixture of 50...

Page 497: ...traight antifreeze The correct mixture of water and antifreeze must be used to provide proper lubrication corrosion protection and cooling Be sure to read the antifreeze or coolant label If you spill...

Page 498: ...ake fluid Fluid type FMVSS No 116 DOT 3 or SAE J1703 brake fluid Items Clean funnel WARNING When filling the reservoir Take care as brake fluid can harm your hands and eyes and damage painted surfaces...

Page 499: ...s hot or operating as washer fluid contains alcohol and may catch fire if spilled on the engine etc NOTICE Do not use any fluid other than washer fluid Do not use soapy water or engine antifreeze inst...

Page 500: ...2 volt battery is located in the left hand side of luggage com partment Vehicles with full size spare tire Turn the knob of each clip on the rear deck board to unlock When inspecting the battery termi...

Page 501: ...event damage to the cover cover the tip of the screwdriver with a rag When inspecting or replacing the 12 volt battery Remove the rear deck board and left side deck cover Remove the cover Make sure th...

Page 502: ...e doors using the smart key system may not be possible imme diately after reconnecting the 12 volt battery If this happens use the wire less remote control or the mechanical key to lock unlock the doo...

Page 503: ...volt battery terminals with tools Do not smoke or light a match near the 12 volt battery Avoid contact with eyes skin and clothes Never inhale or swallow electrolyte Wear protective safety glasses whe...

Page 504: ...the procedure above if necessary If you accidentally swallow electrolyte Drink a large quantity of water or milk Get emergency medical attention immediately When replacing the 12 volt battery Use a 1...

Page 505: ...ar on one side of the tread Check the spare tire condition and pressure if not rotated New tread Worn tread Treadwear indicator The location of treadwear indicators is shown by a TWI or marks etc mold...

Page 506: ...rise If the tire pressure drops below a predetermined level the driver is warned by a warning light P 553 Installing tire pressure warning valves and transmitters When replacing tires or wheels tire p...

Page 507: ...place and turn the power switch off Initialization cannot be performed while the vehicle is moving Adjust the tire inflation pressure to the specified cold tire inflation pressure level P 617 Make su...

Page 508: ...a cut or other damage If you are not sure consult with your Toyota dealer Replacing tires and wheels vehicles with the tire pressure warning system If the ID code of the tire pressure warning valve an...

Page 509: ...st winter conditions as well as for use year round All season tires however do not have adequate traction performance compared with snow tires in heavy or loose snow Also all season tires fall short i...

Page 510: ...ound the wheels or wheel housings If the tire inflation pressure is extremely higher than the specified level If the spare tire is in a location subject to poor radio wave signal reception If a large...

Page 511: ...Initialization can be completed in a few minutes However in the following cases the settings have not been recorded and the system will not oper ate properly If repeated attempts to record tire infla...

Page 512: ...ta Do not mix differently constructed tires radial bias belted or bias ply tires Do not mix summer all season and snow tires Do not use tires that have been used on another vehicle Do not use tires if...

Page 513: ...may become stuck To avoid damage to the tire pressure warning valves and transmit ters vehicles with the tire pressure warning system When a tire is repaired with liquid sealants the tire pressure wa...

Page 514: ..._OM42B81U_ U 7 3 Do it yourself maintenance Tire inflation pressure The recommended cold tire infla tion pressure and tire size are dis played on the tire and loading information label P 617 Tire infl...

Page 515: ...surement and adjustment apply soapy water to the valve and check for leakage Put the tire valve cap back on Tire inflation pressure check interval You should check tire inflation pressure every two we...

Page 516: ...le capacity weight Passengers and luggage weight should be placed so that the vehicle is balanced WARNING Proper inflation is critical to save tire performance Keep your tires properly inflated If the...

Page 517: ...t wheels that have been straightened Use only Toyota wheel nuts and wrenches designed for use with your aluminum wheels When rotating repairing or changing your tires check that the wheel nuts are sti...

Page 518: ...accident causing death or seri ous injury When installing the wheel nuts Never use oil or grease on the wheel bolts or wheel nuts Oil and grease may cause the wheel nuts to be excessively tightened le...

Page 519: ...cement may affect the tire pressure warn ing valves and transmitters make sure to have tires serviced by your Toyota dealer or other qualified service shop In addition make sure to purchase your tire...

Page 520: ...filter Turn the power switch off Open the glove box Slide off the damper Push in each side of the glove box to disconnect the claws Remove the filter cover The air conditioning filter must be changed...

Page 521: ...ce schedule In dusty areas or areas with heavy traffic flow early replacement may be required For scheduled maintenance information please refer to the Owner s Manual Supplement or Scheduled Maintenan...

Page 522: ...thium battery CR2032 Take out the mechanical key Remove the cover To prevent damage to the key cover the tip of the screwdriver with a rag Remove the depleted battery Insert a new battery with the ter...

Page 523: ...ur The smart key system and wireless remote control will not function properly The operational range will be reduced WARNING Removed battery and other parts These parts are small and if swallowed by a...

Page 524: ...y of the electrical components do not operate a fuse may have blown If this happens check and replace the fuses as nec essary 1 2 Engine compartment type A Engine compartment type B Push the tabs in a...

Page 525: ...Only type A fuse can be removed using the pullout tool Check if the fuse is blown Normal fuse Blown fuse Type A and B Replace the blown fuse with a new fuse of an appropriate amperage rat ing The ampe...

Page 526: ...Failure to do so may cause damage to the vehicle and possibly a fire or injury Never use a fuse of a higher amperage rating than that indicated or use any other object in place of a fuse Always use a...

Page 527: ...s Front turn signal light parking light halogen headlights or front turn signal light LED headlights You may replace the following bulbs by yourself The difficulty level of replacement varies dependin...

Page 528: ...ng lights halogen headlights Turn the bulb base counter clockwise Unplug the connector while pressing the lock release Tail light bulb type Back up light Rear turn signal light Stop tail light and rea...

Page 529: ...he light bulb Align the 3 tabs on the light bulb with the mounting and insert Turn and secure the bulb base Install the bulb base Shake the bulb base gently to check that it is not loose turn the head...

Page 530: ...it yourself maintenance Front turn signal lights parking lights halogen headlights or front turn signal lights LED headlights Turn the bulb base counter clockwise Remove the light bulb When installin...

Page 531: ...nt side maker lights Turn the bulb base counter clockwise Remove the light bulb When installing reverse the steps listed Fog lights To allow enough working space turn the steering wheel to the opposit...

Page 532: ...ove the fender liner clip and open the fender liner Unplug the connector while pressing the lock release Turn the bulb base counter clockwise Set the new light bulb Align the 3 tabs on the light bulb...

Page 533: ...ase gently to check that it is not loose turn the fog lights on once and visu ally confirm that no light is leak ing through the mounting Reinstall the fender liner and install the clip Insert the cli...

Page 534: ...and remove the bolts and remove the lamp assembly by pulling it directly backward from the rear of the vehicle Turn the bulb base counterclockwise Remove the light bulb When installing reverse the ste...

Page 535: ...ce 7 Maintenance and care Tail lights bulb type Open the back door and remove the cover To prevent damage cover the tip of the screwdriver with rag Turn the bulb base counter clockwise Remove the ligh...

Page 536: ...ourself maintenance Back up lights Turn the bulb base counter clockwise Remove the light bulb When installing reverse the steps listed After installing the bulb base make sure that the rubber cover is...

Page 537: ...enance and care License plate lights Open the back door and remove the cover To prevent damage cover the tip of the screwdriver with rag Turn the bulb base counterclockwise Remove the light bulb When...

Page 538: ...ts daytime running lights LED headlights side turn signal lights if equipped stop tail lights LED type tail lights LED type rear side marker lights LED type and high mounted stop light consist of a nu...

Page 539: ...k Fully install light bulbs and any parts used to secure them Failure to do so may result in heat damage fire or water entering the headlight unit This may damage the headlights or cause condensation...

Page 540: ...540 RAV4 HV_OM_OM42B81U_ U 7 3 Do it yourself maintenance...

Page 541: ...our vehicle needs to be towed 544 If you think something is wrong 550 If a warning light turns on or a warning buzzer sounds 551 If a warning message is displayed 560 If you have a flat tire 581 If th...

Page 542: ...press the switch once again Emergency flashers If the emergency flashers are used for a long time while the hybrid system is not operating while the READY indicator is not illuminated the 12 volt bat...

Page 543: ...brake pedal with both feet to reduce vehicle speed as much as possible To stop the hybrid system press and hold the power switch for 2 consecutive sec onds or more or press it briefly 3 times or more...

Page 544: ...ot move The vehicle makes an abnormal sound Do not tow with a sling type truck to prevent body damage If towing is necessary we recommend having your vehicle towed by your Toyota dealer or commercial...

Page 545: ...ables to tie down your vehicle the angles shaded in black must be 45 Do not overly tighten the tie downs or the vehicle may be dam aged Towing with a wheel lift type truck From the front From the rear...

Page 546: ...driver must be in the vehicle to steer and operate the brakes The vehicle s wheels drive train axles steering and brakes must be in good condition Take out the towing eyelet Remove the eyelet cover us...

Page 547: ...owed and start the hybrid system If the hybrid system does not start turn the power switch to ON mode Shift the shift lever to N and release the parking brake When the shift lever cannot be shifted P...

Page 548: ...e Do not turn the power switch off There is a possibility that the steering wheel is locked and cannot be oper ated Installing towing eyelets to the vehicle vehicles with a towing eyelet Make sure tha...

Page 549: ...te ground clearance for towing at the opposite end of the raised vehicle Without adequate clearance the vehicle could be damaged while being towed To prevent damage to the vehicle when towing with a s...

Page 550: ...ering Strange noises related to the suspension system Pinging or other noises related to the hybrid system Engine missing stumbling or running roughly Appreciable loss of power Vehicle pulls heavily t...

Page 551: ...is not released If the light turns off after the parking brake is fully released the system is operating normally Immediately stop the vehicle in a safe place and con tact your Toyota dealer Continui...

Page 552: ...due to the vehicle being extremely hot cold or dirt around a front sensor etc P 258 560 Follow the instructions displayed on the multi infor mation display P 258 560 If the PCS Pre Collision System o...

Page 553: ...tem has detected a malfunction P 560 Tire pressure warning light if equipped When the light comes on Low tire inflation pressure such as Natural causes P 555 Flat tire P 581 Adjust the tire inflation...

Page 554: ...peed of 12 mph 20 km h If the seat belt is still unfastened after 24 seconds the buzzer will sound intermittently for 6 seconds Then if the seat belt is still unfastened the buzzer will sound in a dif...

Page 555: ...steering system warning light may come on and the warning buzzer may sound When the tire pressure warning light comes on vehicles with the tire pressure warning system Check the tire inflation pressur...

Page 556: ...e vehicle If a window tint that affects the radio wave signals is installed If there is a lot of snow or ice on the vehicle particularly around the wheels or wheel housings If non genuine Toyota wheel...

Page 557: ...ht comes on vehicles with the tire pressure warning system Be sure to observe the following precautions Failure to do so could cause a loss of vehicle control and result in death or serious injury Sto...

Page 558: ...g ability Please note that the TPMS tire pressure warning system is not a sub stitute for proper tire maintenance and it is the driver s responsibility to maintain correct tire pressure even if under...

Page 559: ...8 When trouble arises NOTICE To ensure the tire pressure warning system operates properly vehicles with the tire pressure warning system Do not install tires with different specifications or makers a...

Page 560: ...hes in order to indicate that a message is cur rently being displayed on the multi information display Multi information display If any of the warning messages are shown again after the following acti...

Page 561: ...in vehicle to vehicle distance control mode A buzzer also sounds Slow the vehicle by applying the brakes If equipped Indicates that the vehicle has deviated from the lane while the LDA Lane Departure...

Page 562: ...t your Toyota dealer Indicates that one or more of the doors or the back door is not fully closed The system also indicates which doors are not fully closed If the vehicle reaches a speed of 3 mph 5 k...

Page 563: ...s Clean the sensor Indicates that the accelerator pedal is depressed while the shift position is in N A buzzer also sounds Release the accelerator pedal and shift the shift position to D S or R Indica...

Page 564: ...Indicates a malfunction in the hybrid system Depending on the malfunction troubleshooting methods may also be displayed A buzzer also sounds Immediately stop the vehicle in a safe place and contact y...

Page 565: ...he driver operates the steering wheel only a small amount the system may be unable to detect the steering wheel operations and this warning may be displayed A buzzer also sounds Firmly hold the steeri...

Page 566: ...safe place and contact your Toyota dealer Continuing to drive the vehicle may be dangerous If equipped Indicates that the radar sensor is dirty or covered with ice A buzzer also sounds Clean the sens...

Page 567: ...he sensor and its surrounding area on the bumper Indicates a malfunction in the cruise control sys tem if equipped or dynamic radar cruise control system if equipped Press the ON OFF button once to de...

Page 568: ...Pre Collision System LDA Lane Departure Alert with steering con trol system Dynamic radar cruise control Automatic High Beam Turn the system off remove any dirt rain condensation ice snow etc from the...

Page 569: ...ly stop the vehicle in a safe place and contact your Toyota dealer Indicates a malfunction in the AWD system E Four The AWD system turns off and the vehicle switches to front wheel drive A buzzer also...

Page 570: ...gh Slow down Indicates that the power switch is turned off or turned to ACCESSORY mode and the driver s door is opened while the lights are turned on A buzzer also sounds Turn the lights off If equipp...

Page 571: ...ed after the message is displayed a buzzer will sound Have maintenance performed on the hybrid battery traction battery cooling compo nent at your Toyota dealer immediately after the message is displa...

Page 572: ...he mainte nance schedule 2 Comes on approximately 5000 miles 8000 km after the message has been reset The mes sage will not display properly unless the mes sage has been reset Perform the necessary ma...

Page 573: ...lso sounds Remove any dirt ice etc Air conditioning heater and other operations are temporarily limited due to high power consump tion Turn off unnecessary electronic equipment to reduce power consump...

Page 574: ...3 The reason the EV drive mode is not available the vehicle is idling battery charge is low speed is higher than the EV drive mode operat ing speed range accelerator pedal is depressed too much may be...

Page 575: ...pplicable to your vehicle 3 For the EV drive mode operating conditions P 206 Indicates that the EV drive mode has been auto matically canceled 3 The reason the EV drive mode is not available the batte...

Page 576: ...the power switch was in a mode other than off Bring the electronic key back into the vehicle The driver s door was opened and closed while the electronic key was not in the vehicle the shift lever wa...

Page 577: ...Contin uous The driver s door was opened and closed while the electronic key was not in the vehicle the shift lever was not in P and the power switch was not turned off Shift the shift lever to P Bri...

Page 578: ...tected in the vehicle The electronic key could not be detected in the vehicle even after the power switch was pressed two consecu tive times Touch the electronic key to the power switch while depressi...

Page 579: ...em starting procedure in the event that the electronic key was not function ing properly P 596 the power switch was touched with the electronic key Press the power switch within 10 seconds of the buzz...

Page 580: ...uzzer may not be heard because of noisy place or an audio sound Once After the power switch has been turned off with the shift lever in a position other than P the shift lever has been shifted to P Tu...

Page 581: ...gency flashers P 542 For vehicles with power back door Turn off the power back door system P 123 Your vehicle is equipped with a spare tire The flat tire can be replaced with the spare tire For detail...

Page 582: ...582 8 2 Steps to take in an emergency RAV4 HV_OM_OM42B81U_ U Location of the spare tire jack and tools Tool bag Jack Spare tire 1 2 3...

Page 583: ...its jack point Do not put any part of your body under the vehicle while it is supported by the jack Do not start the hybrid system or drive the vehicle while the vehicle is supported by the jack Do no...

Page 584: ...pare tire Turn the knob of each clip on the rear deck board to unlock Remove the rear deck board Take out the jack Unclasp the hook and remove the jack When stowing the jack wind back the jack until i...

Page 585: ...e spare tire Be careful not to catch fingers or other body parts between the spare tire and the body of the vehicle Replacing a flat tire 1 Flat tire Wheel chock positions Front Left hand side Behind...

Page 586: ...on by hand until the notch of the jack is in contact with the jack point The jack point guides are located under the rocker panel They indicate the jack point positions Assemble the jack handle and th...

Page 587: ...nuts to loosen and the tire to fall off resulting in death or serious injury Have the wheel nuts tightened with a torque wrench to 76 ft lbf 103 N m 10 5 kgf m as soon as possible after changing wheel...

Page 588: ...Install the spare tire and loosely tighten each wheel nut by hand by approximately the same amount When replacing an aluminum wheel with a steel wheel tighten the wheel nuts until the tapered portion...

Page 589: ...HV_OM_OM42B81U_ U 8 When trouble arises Lower the vehicle Firmly tighten each wheel nut two or three times in the order shown in the illustration Tightening torque 76 ft lbf 103 N m 10 5 kgf m Stow t...

Page 590: ...pare tire after the tire pressure warning light comes on the light remains on When the compact spare tire is equipped if equipped The vehicle becomes lower when driving with the compact spare tire com...

Page 591: ...drive train components E Four Electric Four wheel drive system Speed limit when using the compact spare tire if equipped Do not drive at speeds in excess of 50 mph 80 km h when a compact spare tire i...

Page 592: ...ped The vehicle becomes lower when driving with the compact spare tire compared to when driving with standard tires Be careful when driving over uneven road surfaces Driving with tire chains and the c...

Page 593: ...cal prob lem such as electronic key battery depletion or a blown fuse How ever depending on the type of malfunction an interim measure is available to start the hybrid system P 594 One of the followin...

Page 594: ...as an interim measure to start the hybrid system if the power switch is functioning normally Do not use this starting procedure except in cases of emergency Set the parking brake Shift the shift leve...

Page 595: ...rearward unlocks the driver s door Turning the key once again within 3 seconds unlocks the other doors If communication between the electronic key and vehicle is interrupted P 141 or the electronic ke...

Page 596: ...ing the hybrid system Shift the shift lever to P and press the power switch as you normally do when stopping the hybrid system Replacing the key battery As the above procedure is a temporary measure i...

Page 597: ...a second vehicle with a 12 volt battery you can jump start your vehicle by following the steps below Open the hood P 489 and fuse box cover Open the exclusive jump start ing terminal cover The follow...

Page 598: ...icle Connect the clamp at the other end of the negative cable to a solid stationary unpainted metallic point away from the exclusive jump starting terminal and any moving parts as shown in the illustr...

Page 599: ...attery will discharge gradually even when the vehicle is not in use due to natural discharge and the draining effects of certain electrical appliances If the vehicle is left for a long time the 12 vol...

Page 600: ...olyte while related parts contain lead and lead compounds Observe the following precautions when handling the 12 volt battery When working with the 12 volt battery always wear safety glasses and take...

Page 601: ...cables When connecting the jumper cables ensure that they do not become entan gled in the cooling fans etc To prevent damaging the vehicle The exclusive jump starting terminal is to be used when char...

Page 602: ...lant temperature gauge enters the red zone or Engine Coolant Temp high is shown on the multi information display Stop the vehicle in a safe place and turn off the air conditioning system and then stop...

Page 603: ...cooling fans operate and to check for coolant leaks from the radiator or hoses The fans operate when the air conditioning system is turned on immedi ately after a cold start Confirm that the fans are...

Page 604: ...ter the hybrid system has cooled down inspect the hoses and radiator core radiator for any leaks Radiator Cooling fans If a large amount of coolant leaks immediately contact your Toyota dealer The coo...

Page 605: ...f steam is seen coming from under the hood do not open the hood until the steam has subsided The engine compartment may be very hot After the hybrid system has been turned off check that the READY ind...

Page 606: ...y after the hybrid system has cooled down sufficiently Adding cool coolant to a hot hybrid system too quickly can cause damage to the hybrid system To prevent damage to the cooling system Observe the...

Page 607: ...und the stuck tire Place wood stones or some other material to help provide traction under the tires Restart the hybrid system Shift the shift lever to D or R and release the parking brake Then while...

Page 608: ...mes free Use extreme caution When shifting the shift lever Be careful not to shift the shift lever with the accelerator pedal depressed This may lead to unexpected rapid acceleration of the vehicle th...

Page 609: ...81U_ U 9 Vehicle specifications 9 1 Specifications Maintenance data fuel oil level etc 610 Fuel information 619 Tire information 622 9 2 Customization Customizable features 635 9 3 Initialization Item...

Page 610: ...mm With front license plate garnish 181 3 in 4605 mm Overall width 72 6 in 1845 mm Overall height 1 Without the roof luggage carrier 65 9 in 1675 mm 66 3 in 1685 mm 2 With the roof lug gage carrier 67...

Page 611: ...the legal identifier for your vehicle This is the primary identification number for your Toyota It is used in registering the ownership of your vehicle This number is stamped on the top left of the i...

Page 612: ...98 0 mm Displacement 152 2 cu in 2494 cm3 Valve clearance Automatic adjustment Drive belt tension Fuel Fuel type Unleaded gasoline only Octane Rating 87 Research Octane Number 91 or higher Fuel tank...

Page 613: ...Motor Oil or equivalent to satisfy the following grade and viscosity Oil grade ILSAC GF 5 multigrade engine oil Recommended viscosity SAE 0W 20 SAE 0W 20 is the best choice for good fuel economy and g...

Page 614: ...be better suited if the vehicle is operated at high speeds or under extreme load conditions How to read oil container label The International Lubricant Specification Advisory Commit tee ILSAC Certific...

Page 615: ...lectrical system 12 volt battery Open voltage at 68 F 20 C 12 0 V or higher Voltage is checked 20 minutes after the hybrid system and all lights are turned off Charging rates 5 A max Hybrid transaxle...

Page 616: ...rking brake lever travel when pulled up with a force of 45 lbf 200 N 20 kgf Brakes Pedal clearance 1 4 13 in 105 mm Min Pedal free play 0 04 0 24 in 1 6 mm Brake pad wear limit 0 04 in 1 0 mm Parking...

Page 617: ...3 N m 10 5 kgf m Tire size 225 65R17 102H Tire inflation pressure Recommended cold tire inflation pressure Front 33 psi 230 kPa 2 3 kgf cm2 or bar Rear 33 psi 230 kPa 2 3 kgf cm2 or bar Spare 33 psi 2...

Page 618: ...A Fog lights 19 B Front turn signal lights parking lights halogen headlights 7444NA 28 8 C Front turn signal lights LED headlights 7444NA 28 C Front side marker lights 5 D Stop tail lights and rear si...

Page 619: ...d the World Wide Fuel Charter WWFC which is expected to be applied worldwide The WWFC consists of four categories that are based on required emission levels In the U S category 4 has been adopted The...

Page 620: ...line Gasoline containing oxygenates such as ethers and ethanol as well as refor mulated gasoline are available in some cities These fuels are typically acceptable for use providing they meet other fue...

Page 621: ...no need for concern NOTICE Notice on fuel quality Do not use improper fuels If improper fuels are used the engine will be damaged Do not use leaded gasoline Leaded gasoline can cause damage to your v...

Page 622: ...622 RAV4 HV_OM_OM42B81U_ U 9 1 Specifications Tire information Full size tire Compact spare tire Typical tire symbols...

Page 623: ...ube and air is directly put into the tire A tube type tire has a tube inside the tire and the tube maintains the air pressure Load limit at maximum cold tire inflation pressure P 629 Maximum cold tire...

Page 624: ...cation mark Tire size code Manufacturer s optional tire type code 3 or 4 letters Manufacturing week Manufacturing year Manufacturer s code The DOT symbol certifies that the tire conforms to applicable...

Page 625: ...re size Tire use P Passenger car T Temporary use Section width millimeters Aspect ratio tire height to section width Tire construction code R Radial D Diagonal Wheel diameter inches Load index 2 digit...

Page 626: ...626 RAV4 HV_OM_OM42B81U_ U 9 1 Specifications Bead Sidewall Shoulder Tread Belt Inner liner Reinforcing rubber Carcass Rim lines Bead wires Chafer Tire section names 1 2 3 4 5 6 7 8 9 10 11...

Page 627: ...is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a speci fied government test course For example a tire graded 150 would wear one and a half 1 1 2...

Page 628: ...nd reduce tire life and excessive temperature can lead to sudden tire failure Grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safe...

Page 629: ...items which may be replaced of auto matic transmission power steering power brakes power windows power seats radio and heater to the extent that these items are available as factory installed equipmen...

Page 630: ...between rim flanges Vehicle capacity weight Total load capacity The rated cargo and luggage load plus 150 lb 68 kg times the vehicle s designated seating capacity Vehicle maximum load on the tire The...

Page 631: ...ed radially inward and the tire is designed to fit on the underside of the rim in a manner that encloses the rim flanges inside the air cavity of the tire Extra load tire A tire designed to operate at...

Page 632: ...he linear distance between the exteriors of the sidewalls of an inflated tire including ele vations due to labeling decorations or protec tive bands or ribs Passenger car tire A tire intended for use...

Page 633: ...e when using the snow traction test as described in ASTM F 1805 00 Standard Test Method for Single Wheel Driving Traction in a Straight Line on Snow and Ice Covered Surfaces and which is marked with a...

Page 634: ...ormal load Number of occupants Occupant distribution in a normally loaded vehicle 2 through 4 2 2 in front 5 through 10 3 2 in front 1 in second seat 11 through 15 5 2 in front 1 in second seat 1 in t...

Page 635: ...une Audio Press the SETUP button Select Vehicle on the Setup screen Changing using the multi information display Press or of the meter control switch and select on the multi information display Press...

Page 636: ...n display Settings that can be changed by your Toyota dealer Definition of symbols O Available Not available Instrument cluster P 88 99 The default setting varies according to countries Customizable f...

Page 637: ...Collision System if equipped P 244 Function Default setting Customized setting Steering Assist On Off O Alert sensitivity Standard High O Vehicle sway warning On Off O Vehicle sway warning sensitiv it...

Page 638: ...by the power back door switch P 124 Function Default setting Customized setting Touchless Sensor 1 2 On Off O O Opening angle 5 1 to 4 O User setting 3 Operation buzzer volume 3 1 O 2 Operation buzze...

Page 639: ...ng a mechanical key On Driver s door unlocked in one step all doors unlocked in two steps Off All doors unlocked in one step O Speed linked door locking function Off On O O Shift position linked door...

Page 640: ...s On Off O O Time elapsed before the auto matic door lock function is activated if a door is not opened after being unlocked 60 seconds 30 seconds O 120 seconds Open door reminder buzzer When locking...

Page 641: ...14 Function Default setting Customized setting Wireless remote control On Off O Opening operation of power back door Press and hold Off O One short press Press twice 1 2 3 Function Default setting Cus...

Page 642: ...s Off O O 60 seconds 90 seconds 1 2 3 Function Default setting Customized setting Daytime running lights On Off O O 1 2 3 Function Default setting Customized setting Detection distance of the front ce...

Page 643: ...l On Off O Time elapsed before the inte rior lights turn off 15 seconds Off O O 7 5 seconds 30 seconds Operation after the power switch is turned off On Off O Operation when the doors are unlocked On...

Page 644: ...cting doors to unlock cannot be customized When the doors remain closed after unlocking the doors and the automatic door lock function activates the signals will be generated in accordance with the op...

Page 645: ...g or chang ing the 12 volt battery After changing a fuse P 126 Moon roof if equipped After reconnecting or chang ing the 12 volt battery After changing a fuse P 166 Message indicating maintenance is r...

Page 646: ...646 RAV4 HV_OM_OM42B81U_ U 9 3 Initialization...

Page 647: ...647 RAV4 HV_OM_OM42B81U_ U For owners 10 Reporting safety defects for U S owners 648 Seat belt instructions for Canadian owners in French 649 SRS airbag instructions for Canadian owners in French 651...

Page 648: ...mplaints it may open an investiga tion and if it finds that a safety defect exists in a group of vehicles it may order a recall and remedy campaign However NHTSA can not become involved in individual...

Page 649: ...rillez pas la ceinture de s curit The following is a French explanation of seat belt instructions extracted from the seat belt section in this manual See the seat belt section for more detailed seat b...

Page 650: ...ilo chage ou de coupures Entretien et soin AVERTISSEMENT Dommages et usure de la ceinture de s curit V rifiez p riodiquement le syst me de ceintures de s curit V rifiez qu il n y a pas de coupures d e...

Page 651: ...rbag instructions for Canadian own ers in French The following is a French explanation of SRS airbag instructions extracted from the SRS airbag section in this manual See the SRS airbag section for mo...

Page 652: ...protection des genoux du conducteur Peut aider prot ger le conducteur Coussin gonflable SRS du coussin de si ge Peut aider retenir le passager avant Coussins gonflables SRS lat raux et en rideau Couss...

Page 653: ...cein ture de s curit du passager avant Lampe t moin SRS Coussin gonflable du conduc teur Capteurs d impact lat ral arri re Limiteurs de force et disposi tifs de tension des ceintures de s curit Capteu...

Page 654: ...en fonction des informations obtenues des capteurs et d autres l ments affich s dans le diagramme des composants du syst me ci dessus Ces informations comprennent des donn es relatives la gravit de l...

Page 655: ...in 250 mm du coussin gonflable Cette distance est mesur e depuis le centre du volant jusqu votre sternum Si maintenant vous vous tenez assis moins de 10 in 250 mm vous pouvez changer votre position d...

Page 656: ...pt s Les si ges arri re sont plus s cu ritaires pour les b b s et les enfants que le si ge du passager avant N installez jamais un dispositif de retenue pour enfants de type dos la route sur le si ge...

Page 657: ...r des objets sur leurs genoux Ne vous appuyez pas sur la porti re ou sur le brancard de pavillon ni sur les montants avant lat raux ou arri re Ne laissez personne s agenouiller face la porti re sur le...

Page 658: ...n appliquez pas une pression importante l emplace ment des composants des coussins gonflables SRS Ces actions peuvent entra ner un mauvais fonctionnement des coussins gonflables SRS Ne touchez aucun...

Page 659: ...r paration des coussins gonflables SRS R parations modifications retrait ou remplacement du volant du tableau de bord de la planche de bord des si ges ou du capitonnage des si ges des montants avant...

Page 660: ...660 RAV4 HV_OM_OM42B81U_ U...

Page 661: ...ehicles with Entune Premium Audio with Naviga tion or Entune Audio Plus refer to the NAVIGATION AND MULTIMEDIA SYSTEM OWNER S MANUAL for information regarding the equipment listed below Navigation sys...

Page 662: ...itch off P 202 Is the electronic key left inside the vehicle When locking the doors make sure that you have the electronic key on your person The function may not operate properly due to the condition...

Page 663: ...power switch in ON mode P 212 It is locked automatically to prevent theft of the vehicle P 204 Is the window lock switch pressed The power window except for the one at the driver s seat cannot be oper...

Page 664: ...ulti information display Check the message on the multi information display P 560 When a warning light turns on or a warning message is displayed refer to P 551 560 Stop the vehicle in a safe place an...

Page 665: ...and disposal of airbags 45 Side airbag operating conditions 46 Side airbag precautions 43 Side and curtain shield airbags operating conditions 46 Side and curtain shield airbags precautions 43 SRS air...

Page 666: ...he call history 404 Making a call 389 Managing the contacts 404 Message function 396 Phone settings 402 Receiving a call 392 Speaking on the phone 393 Bottle holders 446 Brake Fluid 498 Parking brake...

Page 667: ...ls 475 Exterior 474 Interior 477 Radar sensor 305 571 Seat belts 478 Clock 99 Coat hooks 459 Compass 468 Condenser 497 Console box 444 Coolant 496 Capacity 614 Checking 496 Preparing and checking befo...

Page 668: ...em 312 Eco drive mode 209 EDR Event data recorder 11 E Four 313 Electric Power Steering EPS 312 Function 312 Warning light 552 Electronically Controlled Brake System ECB 312 Electronic key 108 Battery...

Page 669: ...ng wheel audio switches 337 USB memory 367 Using a Bluetooth Phone 387 Using the AUX port 372 Entune Audio Plus EPS Electric Power Steering 312 Function 312 Warning light 552 EV drive mode 206 Event d...

Page 670: ...igh mounted stoplight Replacing 538 Hill start assist control 312 Hood 489 Hooks Cargo hooks 447 Coat hooks 459 Grocery bag hooks 447 Retaining hooks floor mat 26 Horn 155 Hybrid battery traction batt...

Page 671: ...tion Moon roof 166 Power back door opener and closer 126 Power windows 163 Keyless entry 108 136 Smart key system 136 Wireless remote control 108 Keys 108 Battery saving function 137 Electronic key 10...

Page 672: ...control 94 Meters 93 Multi information display 97 Warning lights 551 Micro dust and pollen filter 432 Mirrors Inside rear view mirror 157 Outside rear view mirror defoggers 433 Outside rear view mirro...

Page 673: ...ion function 163 Jam protection function 163 Operation 162 Window lock switch 162 Pre Collision System PCS Enabling disabling the system 249 Function 244 Warning light 552 Warning message 568 Radar cr...

Page 674: ...ers 438 Seat position memory 150 Seating capacity 184 Seats 145 147 Adjustment 145 Adjustment precautions 146 Child seats child restraint system installation 63 Cleaning 477 Driving position memory 15...

Page 675: ...mic radar cruise control switch 268 ECO MODE button 209 Emergency flashers switch 542 Engine switch power switch 201 EV drive mode switch 206 Fog light switch 226 Garage door opener switches 461 Heate...

Page 676: ...light 553 Tires 505 Chains 321 Checking 505 If you have a flat tire 581 Inflation pressure 617 Information 622 Replacing 581 Rotating tires 506 Size 617 Snow tires 323 Spare tire 581 Tire pressure wa...

Page 677: ...el 552 Malfunction indicator lamp 551 PCS 552 Seat belt reminder light 553 Slip indicator 552 SRS 551 Tire pressure 553 Warning messages 560 Washer 227 Checking 499 Preparing and checking before winte...

Page 678: ...678 Alphabetical index RAV4 HV_OM_OM42B81U_ U...

Page 679: ...679 Alphabetical index RAV4 HV_OM_OM42B81U_ U...

Page 680: ...ference 14 8 gal 56 L 12 3 Imp gal Fuel type Unleaded gasoline with an Octane Rating of 87 Research Octane Number 91 or higher P 612 Cold tire inflation pressure P 617 Engine oil capacity Drain and re...

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