TOYODenki EDM 1711, Instruction Manual

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Ⅵ. Industrial Product Warranty
1. No-charge warranty period
The no-charge warranty period shall be for one year from the date of delivery to you or your customer. In the
case of repair, overhaul or other maintenance by Toyo Denki or a company designated by Toyo Denki, the
warranty period for the parts concerned shall be for one year from the date of acceptance inspection.
2. Warranty scope
(1) Problem diagnosis
As a general rule, initial diagnosis in the event of product failure should be performed by your company.
However, if you request initial problem diagnosis, it can be performed on your behalf by Toyo Denki or a
member of our service network. Please note that if Toyo Denki is not responsible for the cause of the
failure, a fee will be charged for the initial diagnosis.
(2) Repair
Repair, part replacement, and onsite repair shall be provided free of charge. However, this shall not
apply in the following cases:
①
②
③
④
⑤
⑥
⑦
⑧
⑨
3. Disclaimer
Irrespective of whether the no-charge warranty period is in effect, this warranty shall not compensate you or
your customer for any damages that are not the responsibility of Toyo Denki, or for any lost opportunity, lost
profit, secondary damages, or accident due to the failure of the Toyo Denki product concerned. Moreover,
compensation shall not be provided relating to articles other than the Toyo Denki product concerned.
4. Repair period after product discontinuation
Once the product has gone out of production, Toyo Denki will continue to provide repair service for the prod-
uct for a period of seven years. However, please note that the procurement of electronic components for the
product may become difficult during that time, and repair may not be possible.
5. Delivery conditions
In the case of standard products ordered without test operation and adjustment, delivery shall take place
upon product arrival at your company, and Toyo Denki shall not be responsible for onsite test operation and
adjustments.
When the problem is a result of improper product handling, conditions, environment, usage method,
etc., by you or your customer
When the problem was caused by a system designed by you or your customer
When the problem was caused by deficiencies in a program created by you or your customer
When the problem originated in something other than the delivered product
When the problem was caused by modification performed without the prior approval of Toyo Denki
When the problem was caused by repair or modification performed by someone other than Toyo
Denki or a company designated by Toyo Denki
When the problem was caused by a force majeure such as a natural disaster, fire, or accident.
Other cases where Toyo Denki is not responsible for the cause of the problem
The no-charge warranty period has expired
ITE048C-E18-11 1000Ｋ